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Central Customer Service Technician

06e5f893 405a 4fa1 89f5 B01dfa10733c 19000101 000001 · New Jersey Corporate Office, Short Hills, NJ, US, Short Hills, NJ · Hybrid · Active · $20–$20 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company06e5f893 405a 4fa1 89f5 B01dfa10733c 19000101 000001
TitleCentral Customer Service Technician
Normalized title-
Department / team-
LocationNew Jersey Corporate, NJ, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$20–$20 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-29 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from 06e5f893 405a 4fa1 89f5 B01dfa10733c 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in New Jersey Corporate.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company06e5f893 405a 4fa1 89f5 B01dfa10733c 19000101 000001
Sourcecfb6054e-a3c1-4934-9549-4f07f6fab9f3
ATS providerADP Workforce Now Recruiting

Description

Summary: Self-motivated, efficient, responsible multitasker to join our team. Candidate will communicate with patients to effectively provide medications, pull and package prescriptions, bill and charge credit cards and update patient information in the system. Help in the management of other technician staff and coordinating inventory with the pharmacist. Education/Experience: High School Graduate (or equivalent) is required. Pharmacy Technician for at least 1 years is required. Previous experience in pharmacy or other related Healthcare fields. Duties and Responsibilities include the following. Other duties may be assigned. Process/navigate prescriptions using computer software quickly and efficiently Perform high call volume to coordinate patient deliveries. Keep central pharmacy clean and organized. Complete insurance verification. Apply manufacturers coupons if applicable. Help the pharmacist in queue management to create efficiencies. Assist in management and training of other pharmacy technicians. Actively monitor that proper billing procedures are being implemented. Have outstanding customer service skills Be able to work in an independent environment Take directions and initiatives from Lead Central Technician and DOCO Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be able to manage other technician tasks. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Math Ability: Strong analytical and critical thinking skills. Ability to comprehend and apply principles of basic math while analyzing data and generating reports. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft products Information Security Expectations: While performing the duties of this job, the employee is required to abide by Apotheco information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of Apotheco information, information received by customers, other companies and/or external parties. Knowledge, Skills and Other Abilities: Time management skills Excellent written and oral communication skills Demonstrated ability to handle confidential information appropriately Positive work attitude Willingness to learn and grow Customer service skills Ability to multi-task and have strong detail-oriented skills Ability to work well with various personalities Ability to provide after hour support Teamwork Independent and self-motivated Ability to accomplish goals with little to no supervision Participate in continuous quality improvement activities Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands. The employee is occasionally required to stand. Must have 1 year of Pharmacy Technician experience. Pioneer Software is recommended but not required. Hours: 9am- 5pm (Potential hybrid )

Full job record

Job IDdc4f01a93eaee5312f51df44c72d5e7cf3565ab0
Org ID48fb3330-1c66-4399-b0cf-acb4103145de
Source IDcfb6054e-a3c1-4934-9549-4f07f6fab9f3
Board IDcfb6054e-a3c1-4934-9549-4f07f6fab9f3
Provideradp_workforcenow
Provider Job Key613547
TitleCentral Customer Service Technician
Normalized Title—
Statusactive
Activeyes
Location TextNew Jersey Corporate Office, Short Hills, NJ, US, Short Hills, NJ
Department—
Team—
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionNJ
CityNew Jersey Corporate
Salary Raw20 To 20 (USD) Hourly
Salary Min20
Salary Max20
Salary CurrencyUSD
Salary Periodhour
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Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=06e5f893-405a-4fa1-89f5-b01dfa10733c&ccId=19000101_000001&lang=en_US&type=JS&jobId=613547&jwId=9201159113431_1
First Seen At2026-05-31 18:56:48Z
Last Seen At2026-06-06 13:07:48Z
Last Checked At2026-06-06 13:07:48Z
Last Changed At2026-06-06 13:07:48Z
Inactive At—
Source Posted At2026-05-29 14:52:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.23.16/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><div><p id=\"isPasted\" style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><strong><span style='font-size: 15px; font-family: \"times new roman\", serif;'>Summary:</span></strong><span style='font-size: 15px; font-family: \"times new roman\", serif;'>&nbsp;Self-motivated, efficient, responsible multitasker to join our team. &nbsp;Candidate will communicate with patients to effectively provide medications, pull and package prescriptions, bill and charge credit cards and update patient information in the system. &nbsp;Help in the management of other technician staff and coordinating inventory with the pharmacist. <span style=\"background: white;\"> </span></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style=\"font-family: 'times new roman',serif;\"><strong><span style=\"font-size: 15px;\">Education/Experience:</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>High School Graduate (or equivalent) is required. &nbsp;Pharmacy Technician for at least 1 years is required.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>Previous experience in pharmacy or other related Healthcare fields. &nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style=\"font-family: 'times new roman',serif;\"><strong><span style=\"font-size: 15px;\">Duties and Responsibilities</span></strong></span><span style='font-size: 15px; font-family: \"times new roman\", serif;'>&nbsp;include the following. &nbsp;Other duties may be assigned.</span></p><ul style=\"margin-left: -0.25in;\"><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 11pt;\">Process/navigate prescriptions using computer software quickly and efficiently</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 11pt;\">Perform high call volume to coordinate patient deliveries.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 11pt;\">Keep central pharmacy clean and organized.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 11pt;\">Complete insurance verification.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 11pt;\">Apply manufacturers coupons if applicable.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 11pt;\">Help the pharmacist in queue management to create efficiencies.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 11pt;\">Assist in management and training of other pharmacy technicians.&nbsp;</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 11pt;\">Actively monitor that proper billing procedures are being implemented.</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 11pt; color: black;\">Have outstanding customer service skills</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 11pt; color: black;\">Be able to work in an independent environment</span></li><li style='font-family: \"times new roman\", serif;'><span style=\"font-size: 11pt; color: black;\">Take directions and initiatives from Lead Central Technician and DOCO</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style=\"font-family: 'times new roman',serif;\"><strong><span style=\"font-size: 15px;\">&nbsp;</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style=\"font-family: 'times new roman',serif;\"><strong><u><span style=\"font-size: 15px;\">Qualifications:</span></u></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be able to manage other technician tasks. &nbsp; The requirements listed are representative of the knowledge, skill, and/or ability required. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style=\"font-family: 'times new roman',serif;\"><strong><span style=\"font-size: 15px;\">&nbsp;</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style=\"font-family: 'times new roman',serif;\"><strong><u><span style=\"font-size: 15px;\">Language Ability:</span></u></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style=\"font-family: 'times new roman',serif;\"><strong><u><span style=\"font-size: 15px;\">Math Ability:</span></u></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>Strong analytical and critical thinking skills. &nbsp; Ability to comprehend and apply principles of basic math while analyzing data and generating reports.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style=\"font-family: 'times new roman',serif;\"><strong><u><span style=\"font-size: 15px;\">Reasoning Ability:</span></u></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style=\"font-family: 'times new roman',serif;\"><strong><u><span style=\"font-size: 15px;\">Computer Skills:</span></u></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>To perform this job successfully, an individual should have knowledge of Microsoft products</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-family: 'times new roman',serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><span style=\"font-family: 'times new roman',serif;\"><strong><u><span style=\"font-size: 15px;\">Information Security Expectations:</span></u></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>While performing the duties of this job, the employee is required to abide by Apotheco information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of Apotheco information, information received by customers, other companies and/or external parties.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style=\"font-family: 'times new roman',serif;\"><strong><span style=\"font-size: 15px;\">Knowledge, Skills and Other Abilities:</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif; color: black;'><span style=\"font-size: 15px;\">Time management skills</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif; color: black;'><span style=\"font-size: 15px;\">Excellent written and oral communication skills</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif; color: black;'><span style=\"font-size: 15px;\">Demonstrated ability to handle confidential information appropriately</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif; color: black;'><span style=\"font-size: 15px;\">Positive work attitude</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif; color: black;'><span style=\"font-size: 15px;\">Willingness to learn and grow</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif; color: black;'><span style=\"font-size: 15px;\">Customer service skills</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif; color: black;'><span style=\"font-size: 15px;\">Ability to multi-task and have strong detail-oriented skills</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif; color: black;'><span style=\"font-size: 15px;\">Ability to work well with various personalities</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif; color: black;'><span style=\"font-size: 15px;\">Ability to provide after hour support</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif; color: black;'><span style=\"font-size: 15px;\">Teamwork</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif; color: black; text-align: justify;'><span style=\"font-size: 15px;\">Independent and self-motivated</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif; color: black; text-align: justify;'><span style=\"font-size: 15px;\">Ability to accomplish goals with little to no supervision</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif; color: windowtext;'><span style=\"font-size: 15px;\">Participate in continuous quality improvement activities</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style=\"font-family: 'times new roman',serif;\"><strong><span style=\"font-size: 15px;\">Physical Demands:</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands. The employee is occasionally required to stand.&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style=\"font-family: 'times new roman',serif;\"><br></span></p><p id=\"isPasted\"><span style=\"font-family: 'times new roman',serif;\"><strong>Must have 1 year of Pharmacy Technician experience.</strong></span></p><p><span style=\"font-family: 'times new roman',serif;\"><strong>Pioneer Software is recommended but not required. &nbsp;</strong></span></p><p><strong><span style=\"font-family: 'times new roman',serif;\">Hours: 9am- 5pm (Potential hybrid )</span></strong></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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