Client Service Account Manager - Vice President

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    "ExternalDescriptionStr": "<p><span data-teams=\"true\">If you’re interested in supporting&nbsp;large, complex clients&nbsp;and driving outcomes through&nbsp;strong partnership and proactive execution, this could be the role for you.</span></p><p><span data-teams=\"true\">As a Client Service Account Manager within&nbsp;JPMorganChase Payments Client Service, you will support a portfolio of large corporate and/or financial institution clients, enabling them to effectively utilize Payments products and services. The Client Service organization serves as a central point of resolution to support client operations, identifies product/service gaps and development opportunities, and leverages client and product expertise to recommend growth and efficiency opportunities. In this role, you will be expected to demonstrate&nbsp;indirect leadership&nbsp;by aligning cross-functional partners, driving accountability, and guiding clients and internal stakeholders to timely decisions.</span></p><p><span data-teams=\"true\"><strong>Job responsibilities</strong></span></p><ul><li><span data-teams=\"true\">Serve as a trusted advisor&nbsp;to clients, providing consultative guidance and influencing decision-making across stakeholders.</span></li><li><span data-teams=\"true\">Lead through influence&nbsp;as the client’s central point of resolution and escalation for service issues—coordinating bank partners, setting clear action plans, and driving issues to closure.</span></li><li><span data-teams=\"true\">Orchestrate cross-functional collaboration&nbsp;to identify product/service gaps and development opportunities, leveraging the full suite of Treasury Services capabilities.</span></li><li><span data-teams=\"true\">Champion continuous improvement, using product knowledge to recommend, shape, and support product enhancements and service delivery plans.</span></li><li><span data-teams=\"true\">Communicate with executive presence, translating complex topics into clear, actionable recommendations and aligning internal teams and clients on next steps.</span></li><li><span data-teams=\"true\">Own risk and controls outcomes&nbsp;by ensuring client compliance with applicable risk policies/practices and proactively educating clients on new legal, regulatory, and cyber changes.</span></li><li><span data-teams=\"true\">Model accountability and prioritization&nbsp;by managing competing demands, anticipating risks, and delivering on commitments in a fast-paced environment.</span></li></ul><p>&nbsp;</p><p><span data-teams=\"true\"><strong>Required qualifications, capabilities and skills</strong></span></p><ul><li><span data-teams=\"true\">Minimum&nbsp;5 years&nbsp;of relevant industry and/or functional experience.</span></li><li><span data-teams=\"true\">Strong understanding of&nbsp;core Treasury Services&nbsp;product sets.</span></li><li><span data-teams=\"true\">Excellent&nbsp;written and verbal communication, with the ability to influence outcomes and drive alignment across diverse stakeholders.</span></li><li><span data-teams=\"true\">Proven ability to&nbsp;lead indirectly: coordinate across teams, negotiate trade-offs, and motivate partners toward shared goals without direct reporting authority.</span></li><li><span data-teams=\"true\">Strong&nbsp;time management and execution discipline, balancing priorities while maintaining high-quality client outcomes.</span></li><li><span data-teams=\"true\">Demonstrated ability to&nbsp;partner effectively&nbsp;with internal colleagues and external clients.</span></li><li><span data-teams=\"true\">Sound judgment and a strong risk mindset, including the ability to evaluate risk factors and escalate appropriately.</span></li><li><span data-teams=\"true\">Flexibility with working hours and ability to utilize virtual connectivity tools (VDI, mobile applications, etc.) when business needs arise.</span></li></ul>",
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    "CorporateDescriptionStr": "<div>\n <div>\n  JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.\n </div>\n <div>\n  <p></p>\n  <p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.&nbsp;</p>\n  <div>\n   <p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our&nbsp;<a href=\"https://careers.jpmorgan.com/us/en/how-we-hire/faqs\" target=\"_blank\" rel=\"nofollow\">FAQs</a>&nbsp;for more information about requesting an accommodation.</p>\n   <p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p>\n  </div>\n </div>\n</div>",
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