Customer Service Representatives

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  "source_hash": "6fada2b7bbfc295457f7c4cb38534e57cf2e14b305fef296b0bb8772d043c37e",
  "last_changed_at": "2026-05-30T05:43:22.715Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Rodney Bay, Castries, LC01 401, Saint Lucia",
    "city": "Rodney Bay",
    "region": "Castries",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:27:52.461Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Rodney Bay, Castries, LC01 401, Saint Lucia",
      "city": "Rodney Bay",
      "region": "Castries",
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "64",
    "isRemote": null,
    "location": {
      "city": "Rodney Bay",
      "state": "Castries"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": null,
    "locationType": "0",
    "jobOpeningName": "Customer Service Representatives",
    "departmentLabel": null,
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Rodney Bay",
      "state": "Castries",
      "postalCode": "LC01 401",
      "addressCountry": "Saint Lucia"
    },
    "datePosted": "2026-01-07",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><strong>Position:      Customer Service Representative<br></strong><strong>Reports To: Team Supervisor<span> </span></strong> <strong>                           <br>                         Team Lead<span> </span></strong> <br><strong>Number of Openings: Multiple<span> </span></strong> <strong><br><br></strong><strong>POSITION SUMMARY</strong> <strong> <br></strong><strong>Customer Service Representatives – Contact Center</strong> – A Go Answer receptionist is a connection maker, bringing back personal customer experiences in a technology-driven world.  <br><br><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES: </strong><strong> </strong></p>\n<ul>\n<li>Manage a high volume of inbound/outbound calls in a timely manner.  </li>\n<li>Deliver amazing customer service by connecting with your customer and demonstrating a caring and empathetic approach during each engagement </li>\n<li>Addressing complaints, queries and feedback from our clients and patiently providing the best possible solutions. </li>\n<li>Build and strengthen customer relationships to achieve positive connections by going the extra mile.  </li>\n<li>Develop a thorough understanding of client's products and services.  </li>\n<li>Follow account procedures and/or scripts with a personal touch. </li>\n<li>Guide callers through troubleshooting, navigating the client's site and products or services.  </li>\n<li>Understand and strive to meet or exceed contact center metrics while providing excellent customer service </li>\n</ul>\n<p> <strong>Requirements: </strong> </p>\n<ul>\n<li>Applicants must be 18 years and over and legally eligible to work in St. Lucia. </li>\n<li>Must have experience in related field - (call center, retail, hospitality) </li>\n<li>High School Diploma or equivalent. <br></li>\n<li>Must be fluent in English with exceptional verbal and written communication. </li>\n<li>Positive Attitude and Energy </li>\n<li>Excellent Phone voice </li>\n<li>Outstanding customer service and active listening skills </li>\n<li>Computer literacy - Typing 25 words per minute.  MS Word/Excel. </li>\n<li>Self-motivated and able to adapt to and comprehend business processes and procedural changes </li>\n<li>Ability to work in a fast paced environment.  </li>\n<li>Schedule flexibility <br></li>\n</ul>\n<p> </p>",
    "compensation": null,
    "departmentId": null,
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Customer Service Representatives",
    "departmentLabel": "",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://goanswer.bamboohr.com/careers/64",
    "employmentStatusLabel": "Full-Time"
  }
}