Customer Technical Support - 1019

{
  "content_hash": "7d4b5d9f6b663908d434eba4b2a2d508bcf24a1ce741f51f86ea75905e0cc32a",
  "source_hash": "b8d43332978d93edf0f6d72d6d4f38547cd4111a8543423d3fec6ffb19417bc5",
  "last_changed_at": "2026-05-29T07:07:23.149Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Moscow, ID",
    "city": "Moscow",
    "region": "ID",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T07:56:58.129Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Moscow, ID",
      "city": "Moscow",
      "region": "ID",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "lists": [
    {
      "text": "Major Responsibilities: ",
      "content": "<div>\n<h3><strong>Customer Support &amp; Client Experience</strong></h3>\n\n<li>\n<h3>Respond to client inquiries and provide timely, helpful support<br><br></h3>\n</li>\n<li>\n<h3>Troubleshoot basic technical or product-related issues and escalate when needed<br><br></h3>\n</li>\n<li>\n<h3>Deliver a professional and positive client experience<br><br></h3>\n</li>\n<li>\n<h3>Support onboarding activities, trainings, and follow-ups as needed<br><br></h3>\n</li>\n\n<h3><strong>Operational &amp; Team Support</strong></h3>\n\n<li>\n<h3>Assist with basic coordination, documentation, and task tracking<br><br></h3>\n</li>\n<li>\n<h3>Maintain updates in internal systems and tools<br><br></h3>\n</li>\n<li>\n<h3>Support meeting coordination, notes, and follow-ups<strong><br><br></strong></h3>\n</li>\n\n<h3><strong>Reporting &amp; Administrative Support</strong></h3>\n\n<li>\n<h3>Pull and organize basic reports from internal systems<br><br></h3>\n</li>\n<li>\n<h3>Assist with tracking team or support-related metrics<br><br></h3>\n</li>\n<li>\n<h3>Maintain accurate records and documentation<br><br></h3>\n</li>\n\n<h3><strong>Cross-Functional Support</strong></h3>\n\n<li>\n<h3>Partner with internal teams to help resolve client needs<br><br></h3>\n</li>\n<li>\n<h3>Help ensure processes are followed consistently<br><br></h3>\n</li>\n<li>\n<h3>Support additional administrative or operational tasks as needed</h3>\n</li>\n\n</div>"
    },
    {
      "text": "Education and Experience: ",
      "content": "<div>\n\n<li>\n<h3>High school diploma required; Associate’s or Bachelor’s degree preferred<br><br></h3>\n</li>\n<li>\n<h3>Experience or training in customer service, technical support, or a related field is a plus<br><br></h3>\n</li>\n<li>\n<h3>Strong communication skills with a customer-focused, problem-solving mindset<br><br></h3>\n</li>\n<li>\n<h3>Organized and detail-oriented, with the ability to manage multiple priorities<br><br></h3>\n</li>\n<li>\n<h3>Comfortable learning new systems and working in a fast-paced environment<br><br></h3>\n</li>\n<li>\n<h3>Self-motivated, reliable, and able to follow through on tasks independently</h3>\n</li>\n\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1774027263619,
  "updatedAt": null,
  "categories": {
    "team": "Client Services",
    "location": "Moscow, ID",
    "commitment": "Part Time",
    "department": "Enterprise",
    "allLocations": [
      "Moscow, ID"
    ]
  },
  "salaryRange": null,
  "workplaceType": "onsite"
}