Product Manager (Technical)

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    "description_html": "<p><strong>Job Location:</strong> 100% Onsite, SOCOM- Tampa, FL. No remote available.</p><p><strong>Travel Requirement:</strong> Up to 25%</p><p><strong>Clearance:</strong> Active Secret clearance required</p><p><strong>Citizenship:</strong> US Citizenship required</p><p><br></p><p>Sherpa 6 is seeking a highly motivated and technically skilled professional to support mission-critical systems and operational technology initiatives in support of the USSOCOM Program Executive Office Tactical Information Systems (PEO-TIS) across the SOF Tactical Communications (STC), Field Computing Device–Wearable (FCD-W), and Watchtower programs. This on-site role combines technical product management, advanced systems integration, and Tier III technical support responsibilities to support Department of Defense (DoD) operations and tactical communications environments.&nbsp;</p><p><br></p><p>The ideal candidate will serve as both a customer-facing technical expert and operational integrator, supporting software platforms, mobile device management (MDM) systems, tactical communications infrastructure, and enterprise networked environments. This position requires a hands-on problem solver who thrives in fast-paced operational settings and can independently manage complex technical challenges while coordinating closely with product teams and government stakeholders.<br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the onsite Technical Product Manager and Tier III Technical SME supporting mission-critical DoD systems and applications.&nbsp;&nbsp;</li><li>Design, integrate, and support system architectures across tactical and enterprise environments.&nbsp;&nbsp;</li><li>Troubleshoot and resolve complex software, network, server, and hardware issues across Windows, Linux, Android, and iOS platforms.&nbsp;&nbsp;</li><li>Support Mobile Device Management (MDM) solutions for both DoD and commercial environments.&nbsp;&nbsp;</li><li>Provide direct customer engagement, technical guidance, and operational support to government stakeholders.&nbsp;&nbsp;</li><li>Configure, deploy, and maintain virtualized environments using Hyper-V and VirtualBox.&nbsp;&nbsp;</li><li>Support tactical communications and mobile systems integration activities.&nbsp;&nbsp;</li><li>Manage and maintain infrastructure services including Active Directory, OpenLDAP, OpenVPN, Email Servers, PKI Infrastructure &amp; certificate lifecycle management.</li><li>Apply and validate DISA STIG configurations across supported systems.&nbsp;&nbsp;</li><li>Capture bug reports, perform root cause analysis, and communicate issues and feature requests to software product owners. &nbsp;</li><li>Build and maintain demonstration, test, and operational environments for customer training and onboarding.&nbsp;&nbsp;</li><li>Support onsite installations, fielding efforts, operational exercises, and customer training events.&nbsp;&nbsp;</li><li>Utilize tools such as Git, JIRA, or Trello to coordinate development and operational support activities.&nbsp;&nbsp;</li><li>Assist with deployment and troubleshooting of containerized services and cloud-based infrastructure.&nbsp;&nbsp;</li></ul>",
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      "datePosted": "2026-05-28T14:19:27-05:00",
      "description": "<p>Description</p><p><strong>Job Location:</strong> 100% Onsite, SOCOM- Tampa, FL. No remote available.</p><p><strong>Travel Requirement:</strong> Up to 25%</p><p><strong>Clearance:</strong> Active Secret clearance required</p><p><strong>Citizenship:</strong> US Citizenship required</p><p><br/></p><p>Sherpa 6 is seeking a highly motivated and technically skilled professional to support mission-critical systems and operational technology initiatives in support of the USSOCOM Program Executive Office Tactical Information Systems (PEO-TIS) across the SOF Tactical Communications (STC), Field Computing Device–Wearable (FCD-W), and Watchtower programs. This on-site role combines technical product management, advanced systems integration, and Tier III technical support responsibilities to support Department of Defense (DoD) operations and tactical communications environments. </p><p><br/></p><p>The ideal candidate will serve as both a customer-facing technical expert and operational integrator, supporting software platforms, mobile device management (MDM) systems, tactical communications infrastructure, and enterprise networked environments. This position requires a hands-on problem solver who thrives in fast-paced operational settings and can independently manage complex technical challenges while coordinating closely with product teams and government stakeholders.<br/></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the onsite Technical Product Manager and Tier III Technical SME supporting mission-critical DoD systems and applications.  </li><li>Design, integrate, and support system architectures across tactical and enterprise environments.  </li><li>Troubleshoot and resolve complex software, network, server, and hardware issues across Windows, Linux, Android, and iOS platforms.  </li><li>Support Mobile Device Management (MDM) solutions for both DoD and commercial environments.  </li><li>Provide direct customer engagement, technical guidance, and operational support to government stakeholders.  </li><li>Configure, deploy, and maintain virtualized environments using Hyper-V and VirtualBox.  </li><li>Support tactical communications and mobile systems integration activities.  </li><li>Manage and maintain infrastructure services including Active Directory, OpenLDAP, OpenVPN, Email Servers, PKI Infrastructure & certificate lifecycle management.</li><li>Apply and validate DISA STIG configurations across supported systems.  </li><li>Capture bug reports, perform root cause analysis, and communicate issues and feature requests to software product owners.  </li><li>Build and maintain demonstration, test, and operational environments for customer training and onboarding.  </li><li>Support onsite installations, fielding efforts, operational exercises, and customer training events.  </li><li>Utilize tools such as Git, JIRA, or Trello to coordinate development and operational support activities.  </li><li>Assist with deployment and troubleshooting of containerized services and cloud-based infrastructure.  </li></ul><p>Requirements</p><ul><li>5+ years of experience in Technical Product Management, Systems Engineering, Help Desk Tier III Support, or related technical operations roles.  </li><li>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field (or equivalent experience).  </li><li>Strong understanding of:  </li><li>VMware vSphere </li><li>Red Hat Enterprise Linux (RHEL) </li><li>Network architecture and design  </li><li>Software design patterns and architectural principles  </li><li>Firewalls, ports, protocols, VPNs, and DNS  </li><li>PKI, x509 certificates, and certificate authorities  </li><li>Tactical communications or mission command systems  </li><li>Experience troubleshooting complex systems in operational or enterprise environments.  </li><li>Familiarity with the Android Operating system and mobile device management technologies.  </li><li>Proficiency with Microsoft desktop/server environments and cloud infrastructure concepts.  </li><li>Excellent communication, analytical, and problem-solving skills.  </li><li>Ability to work independently and collaboratively in fast-paced mission environments. </li><li>Active Secret Clearance required.  </li></ul><p><strong>Preferred Qualifications</strong> </p><ul><li>Experience supporting USSOCOM, DoD, or tactical communications programs.  </li><li>Familiarity with TAK and Mission Command Systems.  </li><li>Linux administration experience.  </li><li>Docker and containerized application experience.  </li><li>Ansible automation experience.  </li><li>PostgreSQL database administration and CLI management.  </li><li>Experience reviewing logs, scripting, and operational troubleshooting.  </li><li>Experience supporting onsite government customers in secure operational environments. </li></ul>",
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    "requirements_html": "<ul><li>5+ years of experience in Technical Product Management, Systems Engineering, Help Desk Tier III Support, or related technical operations roles.&nbsp;&nbsp;</li><li>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field (or equivalent experience).&nbsp;&nbsp;</li><li>Strong understanding of:&nbsp;&nbsp;</li><li>VMware vSphere&nbsp;</li><li>Red Hat Enterprise Linux (RHEL)&nbsp;</li><li>Network architecture and design&nbsp;&nbsp;</li><li>Software design patterns and architectural principles&nbsp;&nbsp;</li><li>Firewalls, ports, protocols, VPNs, and DNS&nbsp;&nbsp;</li><li>PKI, x509 certificates, and certificate authorities&nbsp;&nbsp;</li><li>Tactical communications or mission command systems&nbsp;&nbsp;</li><li>Experience troubleshooting complex systems in operational or enterprise environments.&nbsp;&nbsp;</li><li>Familiarity with the Android Operating system and mobile device management technologies.&nbsp;&nbsp;</li><li>Proficiency with Microsoft desktop/server environments and cloud infrastructure concepts.&nbsp;&nbsp;</li><li>Excellent communication, analytical, and problem-solving skills.&nbsp;&nbsp;</li><li>Ability to work independently and collaboratively in fast-paced mission environments.&nbsp;</li><li>Active Secret Clearance required.&nbsp;&nbsp;</li></ul><p><strong>Preferred Qualifications</strong>&nbsp;</p><ul><li>Experience supporting USSOCOM, DoD, or tactical communications programs.&nbsp;&nbsp;</li><li>Familiarity with TAK and Mission Command Systems.&nbsp;&nbsp;</li><li>Linux administration experience.&nbsp;&nbsp;</li><li>Docker and containerized application experience.&nbsp;&nbsp;</li><li>Ansible automation experience.&nbsp;&nbsp;</li><li>PostgreSQL database administration and CLI management.&nbsp;&nbsp;</li><li>Experience reviewing logs, scripting, and operational troubleshooting.&nbsp;&nbsp;</li><li>Experience supporting onsite government customers in secure operational environments.&nbsp;</li></ul>",
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