Correspondence Officer

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  "last_changed_at": "2026-05-30T05:53:22.856Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Dar es Salaam, Ilala, 00, Tanzania",
    "city": "Dar es Salaam",
    "region": "Ilala",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
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  "inferred_at": "2026-06-06T10:23:47.286Z",
  "launch_scope": {
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    "included": true,
    "location": {
      "raw": "Dar es Salaam, Ilala, 00, Tanzania",
      "city": "Dar es Salaam",
      "region": "Ilala",
      "country": null,
      "is_remote": false,
      "confidence": 0.8
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    "countries": []
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  "list_job": {
    "id": "940",
    "isRemote": null,
    "location": {
      "city": "Dar es Salaam",
      "state": "Ilala"
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    "departmentId": "20347",
    "locationType": "0",
    "jobOpeningName": "Correspondence Officer",
    "departmentLabel": "OPERATIONS",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Dar es Salaam",
      "state": "Ilala",
      "postalCode": "00",
      "addressCountry": "Tanzania"
    },
    "datePosted": "2026-04-28",
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    "description": "<p><span style=\"text-decoration: underline\"><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Job Purpose</span></span></span></p>\n<p><span style=\"font-size: 12pt\">The Correspondence Officer is responsible for managing, tracking, and coordinating all official correspondence within the organization.</span></p>\n<p><span style=\"font-size: 12pt\">The role ensures that all incoming requests, inquiries, and regulatory directives are handled promptly, accurately, and in full compliance with applicable legal and regulatory requirements. This includes drafting, reviewing, and issuing formal responses, maintaining accurate records, and supporting internal stakeholders in ensuring timely and consistent communication with regulators such as TRA, BoT, PCCB, and other authorities.</span></p>\n<p><span style=\"text-decoration: underline\"><br></span></p>\n<p><span style=\"text-decoration: underline\"><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Key Responsibilities</span></span></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Correspondence Management</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Receive, review, log, and track all incoming correspondence from regulatory bodies and stakeholders (e.g., TRA, BoT, PCCB, courts, police, and other agencies).</span></li>\n<li><span style=\"font-size: 12pt\">Ensure proper categorization, prioritization, and assignment of incoming requests.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Response Preparation &amp; Coordination</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Coordinate with internal departments to obtain accurate and complete information for responses.</span></li>\n<li><span style=\"font-size: 12pt\">Draft, review, and dispatch professional and timely responses to regulatory inquiries.</span></li>\n<li><span style=\"font-size: 12pt\">Route correspondence to relevant departments (e.g., Compliance, Legal) for action where applicable.</span></li>\n<li><span style=\"font-size: 12pt\">Ensure all responses meet required regulatory timelines and standards.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Compliance &amp; Regulatory Adherence</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Ensure all correspondence complies with legal, regulatory, and internal policy requirements.</span></li>\n<li><span style=\"font-size: 12pt\">Support compliance with requirements from regulators such as BoT, TRA, PCCB, and court directives.</span></li>\n<li><span style=\"font-size: 12pt\">Assist in preparation and submission of mandatory monthly or periodic regulatory reports.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Records &amp; Documentation Management</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Maintain accurate and up-to-date records of all correspondence and responses.</span></li>\n<li><span style=\"font-size: 12pt\">Ensure proper filing, archiving, and document control procedures are followed.</span></li>\n<li><span style=\"font-size: 12pt\">Monitor deadlines and ensure timely submission of required information.</span></li>\n<li><span style=\"font-size: 12pt\">Support audits, inspections, and regulatory reviews by providing required documentation.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Reporting &amp; Stakeholder Support</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Provide regular updates to management on the status of regulatory correspondence.</span></li>\n<li><span style=\"font-size: 12pt\">Liaise effectively with internal stakeholders to ensure timely resolution of requests.</span></li>\n<li><span style=\"font-size: 12pt\">Ensure confidentiality and secure handling of sensitive and regulatory information.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Skills &amp; Competencies</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Excellent written and verbal communication skills.</span></li>\n<li><span style=\"font-size: 12pt\">Strong attention to detail and accuracy in documentation.</span></li>\n<li><span style=\"font-size: 12pt\">Strong organizational and time management skills.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to manage multiple tasks and meet strict deadlines.</span></li>\n<li><span style=\"font-size: 12pt\">Strong analytical and problem-solving skills.</span></li>\n<li><span style=\"font-size: 12pt\">Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and document management systems.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to interpret regulatory requirements and translate them into actionable tasks.</span></li>\n<li><span style=\"font-size: 12pt\">High level of professionalism, integrity, and confidentiality.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Knowledge Requirements</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Understanding of regulatory frameworks (e.g., TRA, BoT, PCCB, court procedures, law enforcement processes).</span></li>\n<li><span style=\"font-size: 12pt\">Knowledge of corporate communication standards and formal documentation practices.</span></li>\n<li><span style=\"font-size: 12pt\">Familiarity with compliance, legal support, and regulatory reporting processes.</span></li>\n<li><span style=\"font-size: 12pt\">Knowledge of records management and document control systems.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Academic &amp; Professional Qualifications</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Bachelor’s degree in business administration, Law, Public Administration, Records Management, or a related field.</span></li>\n<li><span style=\"font-size: 12pt\">Professional certification in Compliance, Records Management, Office Administration, or Legal Studies is an added advantage.</span></li>\n<li><span style=\"font-size: 12pt\">Basic understanding of regulatory frameworks and compliance processes is required.</span></li>\n<li><span style=\"font-size: 12pt\">Proficiency in Microsoft Office and document management tools.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Experience Required</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Minimum of 2–4 years’ experience in administration, compliance, legal support, or correspondence management.</span></li>\n<li><span style=\"font-size: 12pt\">Experience handling official communication with regulatory bodies such as BoT, TRA, PCCB, courts, or law enforcement agencies.</span></li>\n<li><span style=\"font-size: 12pt\">Proven experience in drafting formal letters, reports, and regulatory responses.</span></li>\n<li><span style=\"font-size: 12pt\">Experience in records management, document control, and filing systems.</span></li>\n<li><span style=\"font-size: 12pt\">Exposure to compliance audits or regulatory investigations is an added advantage.</span></li>\n<li><span style=\"font-size: 12pt\">Experience within a financial institution or regulated environment is preferred.</span></li>\n</ul>",
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    "jobOpeningName": "Correspondence Officer",
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