Home › Companies › Iazuqy Fa Ocs Oraclecloud Com CX 1 › Practice Coordinator 3
Practice Coordinator 3
Iazuqy Fa Ocs Oraclecloud Com CX 1 · Burlingame, CA, United States; Location Required - FL 1 - RM, San Francisco, CA, US · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Iazuqy Fa Ocs Oraclecloud Com CX 1 |
| Title | Practice Coordinator 3 |
| Normalized title | - |
| Department / team | Ambulatory Care Clinics or Ctr |
| Location | Burlingame, CA, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-12 / 2026-05-31 |
| Changed / last seen | 2026-06-04 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Iazuqy Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Burlingame. | Open |
| Department jobs | Active postings in Ambulatory Care Clinics or Ctr. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Iazuqy Fa Ocs Oraclecloud Com CX 1 |
| Source | 1ec01ec1-9ec0-4ca7-9242-3de42049e519 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Peninsula Outpatient Center, in the heart of downtown Burlingame, offers cancer care, an infusion center, comprehensive imaging, outpatient surgery and lab services. Our facility, staffed by UCSF Health providers, brings care closer to patients in San Mateo county. We are seeking a Practice Coordinator to add to serve as the public dace of the Practice.
The UCSF Helen Diller Family Comprehensive Cancer Center is an accredited National Cancer Institute Comprehensive Cancer Center. The NCI-Designation recognizes the scientific leadership, resources, and the depth and breadth of the research in basic, clinical and population science. As a Comprehensive Cancer Center, we demonstrate the added depth and breadth of research as well as substantial transdisciplinary research that bridges these scientific areas. The clinical services encompass adult and pediatric tumors across three campuses as well as regional satellite locations. The clinical cancer program is one of the largest clinical services at UCSF Medical Center and encompasses roughly 200,000 outpatient visits, 900 non-physician FTEs, and over 125 faculty. At the UCSF Helen Diller Family Comprehensive Cancer Center we are truly pioneering care and leaders in all areas of cancer clinical care and research. We are routinely voted a top 10 program by U.S. News and World Report.
Responsibilities
T he Practice Coordinator works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. Provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing.
The PC is responsible for the maintenance of all routine clerical operations and communications. Adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times. The PC is a team player who works closely with others and who is flexible in dealing with the changing priorities. Requires a self-reliant individual who synthesizes knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of daily activities.
This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC is required to work at any UCSF campus as needed and scheduled.
Qualifications
REQUIRED High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience. Successfully passes fingerprinting protocol and is approved to be a cash collector if applicable. Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time. Ability to analyze situations, prioritizes, and develops solutions and makes recommendations. Ability to work with minimal supervision Ability to use good judgment and work independently, at times under the pressure of deadlines Ability to access situations prioritizes workload, develop solutions and make recommendations. Excellent customer service and communication/interpersonal skills, both over the telephone and directly. Able to sit at a computer terminal with telephone headphones for extended periods of time. Basic math skills required. Proven ability to deal with a wide variety of individuals; Ability to deal sensitively and effectively with patients. Excellent organizational and problem-solving skills. Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents. Demonstrated administrative/office coordination skills. Demonstrated knowledge of medical practice terminology. Within six months of start date, based upon completion of training, the Supervisor, completes the proficiency checklist with the employee. This includes the following areas if applicable Referrals (Incoming referral entry) and handling all referral WQs Schedule surgeries Work applicable work queues Enter/edit outside test results Messaging (CRM) if applicable 2 nd calls in CRM if applicable Telephone encounters My open encounter Staff message New message Route Patient advice request to providers (My Chart) Patient Schedule (My Chart) Letters Pools Patient look up Check in process Check out process Comment field Quick note Scanning
Company
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Full job record
| Job ID | dbcde7042ddca95588851ccc05963a89b11c6dc6 |
| Org ID | b73f2bf1-b0ab-47ed-8db1-1f14a038aa7c |
| Source ID | 1ec01ec1-9ec0-4ca7-9242-3de42049e519 |
| Board ID | 1ec01ec1-9ec0-4ca7-9242-3de42049e519 |
| Provider | oracle_hcm |
| Provider Job Key | 2346 |
| Title | Practice Coordinator 3 |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Burlingame, CA, United States; Location Required - FL 1 - RM, San Francisco, CA, US |
| Department | Ambulatory Care Clinics or Ctr |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Burlingame |
| Salary Raw | Description The Peninsula Outpatient Center, in the heart of downtown Burlingame, offers cancer care, an infusion center, comprehensive imaging, outpatient surgery and lab services. Our facility, staffed by UCSF Health providers, brings care closer to patients in San Mateo county. We are seeking a Practice Coordinator to add to serve as the public dace of the Practice. The UCSF Helen Diller Family Comprehensive Cancer Center is an accredited National Cancer Institute Comprehensive Cancer Center. The NCI-Designation recognizes the scientific leadership, resources, and the depth and breadth of the research in basic, clinical and population science. As a Comprehensive Cancer Center, we demonstrate the added depth and breadth of research as well as substantial transdisciplinary research that bridges these scientific areas. The clinical services encompass adult and pediatric tumors across three campuses as well as regional satellite locations. The clinical cancer program is one of the largest clinical services at UCSF Medical Center and encompasses roughly 200,000 outpatient visits, 900 non-physician FTEs, and over 125 faculty. At the UCSF Helen Diller Family Comprehensive Cancer Center we are truly pioneering care and leaders in all areas of cancer clinical care and research. We are routinely voted a top 10 program by U.S. News and World Report. Responsibilities T he Practice Coordinator works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. Provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing. The PC is responsible for the maintenance of all routine clerical operations and communications. Adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times. The PC is a team player who works closely with others and who is flexible in dealing with the changing priorities. Requires a self-reliant individual who synthesizes knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of daily activities. This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC is required to work at any UCSF campus as needed and scheduled. Qualifications REQUIRED High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience. Successfully passes fingerprinting protocol and is approved to be a cash collector if applicable. Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time. Ability to analyze situations, prioritizes, and develops solutions and makes recommendations. Ability to work with minimal supervision Ability to use good judgment and work independently, at times under the pressure of deadlines Ability to access situations prioritizes workload, develop solutions and make recommendations. Excellent customer service and communication/interpersonal skills, both over the telephone and directly. Able to sit at a computer terminal with telephone headphones for extended periods of time. Basic math skills required. Proven ability to deal with a wide variety of individuals; Ability to deal sensitively and effectively with patients. Excellent organizational and problem-solving skills. Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents. Demonstrated administrative/office coordination skills. Demonstrated knowledge of medical practice terminology. Within six months of start date, based upon completion of training, the Supervisor, completes the proficiency checklist with the employee. This includes the following areas if applicable Referrals (Incoming referral entry) and handling all referral WQs Schedule surgeries Work applicable work queues Enter/edit outside test results Messaging (CRM) if applicable 2 nd calls in CRM if applicable Telephone encounters My open encounter Staff message New message Route Patient advice request to providers (My Chart) Patient Schedule (My Chart) Letters Pools Patient look up Check in process Check out process Comment field Quick note Scanning Company About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values . In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here . Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://iazuqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2346 |
| Apply URL | https://iazuqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2346 |
| First Seen At | 2026-05-31 17:57:33Z |
| Last Seen At | 2026-06-06 19:36:14Z |
| Last Checked At | 2026-06-06 19:36:14Z |
| Last Changed At | 2026-06-04 10:20:52Z |
| Inactive At | — |
| Source Posted At | 2026-05-12 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=iazuqy.fa.ocs.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T19-34-57-721Z-59ddc5abcdf6a871a8f8be65341758988893a47757f1c9e6ac5fa33dd96c8fbc.json |
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"ExternalDescriptionStr": "<p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">The Peninsula Outpatient Center, in the heart of downtown Burlingame, offers cancer care, an infusion center, comprehensive imaging, outpatient surgery and lab services. Our facility, staffed by UCSF Health providers, brings care closer to patients in San Mateo county. We are seeking a Practice Coordinator to add to serve as the public dace of the Practice. </span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">The UCSF Helen Diller Family Comprehensive Cancer Center is an accredited National Cancer Institute Comprehensive Cancer Center. The NCI-Designation recognizes the scientific leadership, resources, and the depth and breadth of the research in basic, clinical and population science. As a Comprehensive Cancer Center, we demonstrate the added depth and breadth of research as well as substantial transdisciplinary research that bridges these scientific areas. The clinical services encompass adult and pediatric tumors across three campuses as well as regional satellite locations. The clinical cancer program is one of the largest clinical services at UCSF Medical Center and encompasses roughly 200,000 outpatient visits, 900 non-physician FTEs, and over 125 faculty. At the UCSF Helen Diller Family Comprehensive Cancer Center we are truly pioneering care and leaders in all areas of cancer clinical care and research. We are routinely voted a top 10 program by U.S. News and World Report.</span></span></p>",
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Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to analyze situations, prioritizes, and develops solutions and makes recommendations. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to work with minimal supervision </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to use good judgment and work independently, at times under the pressure of deadlines </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to access situations prioritizes workload, develop solutions and make recommendations. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Excellent customer service and communication/interpersonal skills, both over the telephone and directly. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Able to sit at a computer terminal with telephone headphones for extended periods of time. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Basic math skills required. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Proven ability to deal with a wide variety of individuals; </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to deal sensitively and effectively with patients. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Excellent organizational and problem-solving skills. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Demonstrated administrative/office coordination skills. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Demonstrated knowledge of medical practice terminology. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Within six months of start date, based upon completion of training, the Supervisor, completes the proficiency checklist with the employee. This includes the following areas if applicable </span></span><ul style=\"list-style-type: circle;\"><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Referrals (Incoming referral entry) and handling all referral WQs</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Schedule surgeries</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Work applicable work queues</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Enter/edit outside test results</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Messaging (CRM) if applicable</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">2<sup>nd</sup> calls in CRM if applicable</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Telephone encounters</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">My open encounter</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Staff message</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">New message</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Route Patient advice request to providers (My Chart) </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Patient Schedule (My Chart)</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Letters</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Pools</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Patient look up</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Check in process</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Check out process</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Comment field</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Quick note</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Scanning</span></span></li></ul></li></ul><p> </p>",
"InternalQualificationsStr": "<h5><span style=\"color: black; font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">REQUIRED</span></span></h5><ul style=\"list-style-type: disc;\"><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Successfully passes fingerprinting protocol and is approved to be a cash collector if applicable.</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to analyze situations, prioritizes, and develops solutions and makes recommendations. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to work with minimal supervision </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to use good judgment and work independently, at times under the pressure of deadlines </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to access situations prioritizes workload, develop solutions and make recommendations. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Excellent customer service and communication/interpersonal skills, both over the telephone and directly. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Able to sit at a computer terminal with telephone headphones for extended periods of time. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Basic math skills required. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Proven ability to deal with a wide variety of individuals; </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to deal sensitively and effectively with patients. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Excellent organizational and problem-solving skills. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Demonstrated administrative/office coordination skills. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Demonstrated knowledge of medical practice terminology. </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Within six months of start date, based upon completion of training, the Supervisor, completes the proficiency checklist with the employee. This includes the following areas if applicable </span></span><ul style=\"list-style-type: circle;\"><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Referrals (Incoming referral entry) and handling all referral WQs</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Schedule surgeries</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Work applicable work queues</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Enter/edit outside test results</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Messaging (CRM) if applicable</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">2<sup>nd</sup> calls in CRM if applicable</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Telephone encounters</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">My open encounter</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Staff message</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">New message</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Route Patient advice request to providers (My Chart) </span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Patient Schedule (My Chart)</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Letters</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Pools</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Patient look up</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Check in process</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Check out process</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Comment field</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Quick note</span></span></li><li style=\"color: black;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">Scanning</span></span></li></ul></li></ul><p> </p>",
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"ExternalResponsibilitiesStr": "<p><span style=\"color: black; font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">T</span></span><span style=\"color: black; font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">he Practice Coordinator works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. Provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing. </span></span></p><p><span style=\"color: black; font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">The PC is responsible for the maintenance of all routine clerical operations and communications. Adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times. The PC is a team player who works closely with others and who is flexible in dealing with the changing priorities. Requires a self-reliant individual who synthesizes knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of daily activities.</span></span></p><p><span style=\"color: black; font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC is required to work at any UCSF campus as needed and scheduled.</span></span></p>",
"InternalResponsibilitiesStr": "<p><span style=\"color: black; font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">T</span></span><span style=\"color: black; font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">he Practice Coordinator works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. Provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing. </span></span></p><p><span style=\"color: black; font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">The PC is responsible for the maintenance of all routine clerical operations and communications. Adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times. The PC is a team player who works closely with others and who is flexible in dealing with the changing priorities. Requires a self-reliant individual who synthesizes knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of daily activities.</span></span></p><p><span style=\"color: black; font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt;\">This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC is required to work at any UCSF campus as needed and scheduled.</span></span></p>",
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