Customer Excellence Business Partner - West

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  "source_hash": "72648bae9bbf27104dc14d6358e899fbf38cc2307a0b67aa1c8fa32783df09cd",
  "last_changed_at": "2026-05-29T07:05:26.134Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Denver, CO",
    "city": "Denver",
    "region": "CO",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 79311,
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  "inferred_at": "2026-06-06T07:56:47.062Z",
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    "language": "en",
    "location": {
      "raw": "Denver, CO",
      "city": "Denver",
      "region": "CO",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
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  "remote_policy": "hybrid",
  "salary_period": "year",
  "workplace_type": "hybrid",
  "salary_currency": "USD"
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{
  "lists": [
    {
      "text": "What you will do ",
      "content": "<div>\n\n<li>Own the end-to-end customer experience across your region, ensuring issues are resolved and customers stay informed&nbsp;</li>\n<li>Drive resolution of service issues by coordinating cross-functional teams and maintaining accountability</li>\n<li>Monitor account health, identify risks early, and proactively intervene to protect retention</li>\n<li>Build and manage relationships with key accounts, leading service reviews and follow-ups</li>\n<li>Partner with Business Unit Customer Service teams to improve processes, capability, and performance</li>\n<li>Support customer communication during high-impact issues, ensuring clarity and consistency</li>\n<li>Analyze trends in customer feedback and performance, delivering actionable insights to leadership</li>\n\n</div>"
    },
    {
      "text": "What we are looking for ",
      "content": "<div>\n\n<li>5+ years of experience in customer service operations, with leadership or senior-level responsibility</li>\n<li>Proven ability to influence and drive outcomes without direct authority</li>\n<li>Strong communication skills with confidence in customer-facing situations</li>\n<li>Experience working in fast-paced, cross-functional environments with shifting priorities</li>\n<li>Ability to analyze data, identify trends, and translate insights into actionBackground in logistics, healthcare, or regulated industries preferred</li>\n<li>High proficiency in Salesforce and Microsoft Office tools</li>\n<li>Must have the capability to travel 30% of the time within the Western US region</li>\n\n</div>"
    },
    {
      "text": "Why work for us ",
      "content": "<div>\n\n<li><strong>Essential and stable industry</strong>&nbsp;– As a critical partner to healthcare, Daniels Health offers year-round job security in a recession-resistant field</li>\n<li><strong>Mission-driven work</strong>&nbsp;– Make a meaningful impact by supporting safer, more sustainable medical waste management</li>\n<li><strong>Strong safety culture</strong>&nbsp;– We prioritize your well-being with enhanced PPE protocols and a commitment to workplace safety</li>\n<li><strong>Growth opportunities</strong>&nbsp;– Be part of a company that invests in its people and promotes from within</li>\n<li><strong>Comprehensive benefits</strong>&nbsp;– Enjoy medical, dental, and vision coverage starting on Day One, plus additional wellness and insurance options</li>\n<li><strong>Supportive team environment</strong>&nbsp;– Join a collaborative, values-driven culture where your contributions are recognized and respected</li>\n\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1779392501572,
  "updatedAt": null,
  "categories": {
    "team": "Customer Excellence",
    "location": "Denver, CO",
    "commitment": "Full Time",
    "department": "USA",
    "allLocations": [
      "Denver, CO",
      "Phoenix, AZ",
      "Salt Lake City, UT"
    ]
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    "currency": "USD",
    "interval": "per-year-salary"
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  "workplaceType": "hybrid"
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