Trade Operations Validation Analyst

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    "datePosted": "2026-05-11T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.</p>\n<p> </p>\n<p>As a Trade Operations Validation Analyst, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.</p>\n<p> </p>\n<p>The Trade Operations Validation Analyst is responsible for testing and validating patient cost benefit program builds and program changes across Valeris’ pharmacy claims processing partners. This role supports Trade Operations by translating program requirements, business rules, and expected adjudication outcomes into structured testing and validation activities that confirm programs perform accurately before implementation.</p>\n<p> </p>\n<p>The Analyst will be responsible for developing and executing test plans, test scenarios, and use cases for new programs, program changes, and ongoing updates built by the Trade Operations team. In addition,  the Analyst will review and validate partner-executed testing to ensure results align with approved requirements, expected outcomes, data integrity standards, and Valeris’ quality expectations.</p>\n<p> </p>\n<p>This position requires strong technical aptitude, analytical thinking, attention to detail, and the ability to work confidently across systems, data, business requirements, and external partner deliverables. The Analyst will identify defects, research discrepancies, document findings, support resolution, and help ensure reliable, compliant, and timely program implementations.</p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Review and analyze patient cost benefit program requirements, business rules, claims logic, and expected outcomes prior to testing or validation</li>\n <li>Develop comprehensive test plans, test scenarios, test cases, and use cases for programs and program changes supported through Valeris’ self-service processing capabilities</li>\n <li>Execute testing for self-service processor program builds and updates, including standard scenarios, regression testing, edge cases, and exception conditions</li>\n <li>Validate testing performed by processing partners for non-self-service or limited self-service program updates to confirm completeness, accuracy, and alignment with approved requirements</li>\n <li>Compare actual system outputs, adjudication results, and data elements against expected outcomes, business rules, and program objectives</li>\n <li>Analyze claims data, test results, file outputs, screenshots, reporting, and other evidence to identify discrepancies, defects, or gaps</li>\n <li>Document test plans, test cases, results, defects, issue status, partner responses, approvals, and final validation outcomes in a clear and organized manner</li>\n <li>Troubleshoot testing discrepancies and perform root cause analysis to help determine whether issues are related to requirements, configuration, data, system logic, or partner execution</li>\n <li>Collaborate with internal Trade Operations, client-facing teams, technology partners, and processing partners to resolve testing issues and support timely implementation</li>\n <li>Communicate testing progress, findings, risks, blockers, and recommended next steps to stakeholders in a clear and timely manner</li>\n <li>Support end-to-end testing and implementation readiness for new program launches, program changes, enhancements, and maintenance updates</li>\n <li>Identify opportunities to improve testing templates, validation processes, documentation standards, and quality controls</li>\n <li>Adapt testing approaches based on evolving program requirements, system capabilities, partner processes, and business needs</li>\n <li>Take initiative to independently learn new systems, processor tools, program structures, and data sources to support ongoing implementations and validation activities</li>\n <li>Utilize Valeris’ values as the driving force behind the team’s success</li>\n <li>On time adherence to training deadlines for all corporate policies and procedures</li>\n <li>Ensure all SOPs are followed with consistency</li>\n <li>Perform additional tasks or projects as assigned</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>2-4 years of experience in operations, testing, quality assurance, systems support, implementation, product support, pharmacy claims, or a related analytical role preferred</li>\n <li>Above average technical aptitude with the ability to learn complex systems, processor platforms, program configuration tools, and data structures quickly</li>\n <li>Experience developing, executing, or validating test plans, test cases, use cases, expected results, and defect documentation</li>\n <li>Comfortable working across multiple technology systems, platforms, portals, files, reports, and data sources</li>\n <li>Ability to interpret business requirements and translate them into detailed testing scenarios and measurable expected outcomes</li>\n <li>Strong analytical skills with the ability to review data sets, compare results, identify trends or discrepancies, and draw accurate conclusions</li>\n <li>Working knowledge of relational database concepts and data structures</li>\n <li>SQL experience preferred</li>\n <li>Strong Microsoft Excel skills, including the ability to review, filter, compare, and analyze data sets</li>\n <li>Pharmacy claims processing, copay/patient affordability, benefit program, or healthcare operations experience preferred</li>\n <li>Ability to collaborate with internal stakeholders and external partners to articulate requests, issues, findings, and resolutions clearly and on time</li>\n <li>Ability to manage multiple projects, testing cycles, and competing deadlines at the same time</li>\n <li>Must possess excellent written and verbal communication skills</li>\n <li>Ability to interact professionally with vendors, contractors, sub-contractors, processing partners, and internal partners</li>\n <li>Proven problem-solving abilities, including the ability to investigate issues, ask effective questions, and recommend practical next steps</li>\n <li>Logical and efficient with keen attention to detail and a strong commitment to accuracy</li>\n <li>Superior organizational skills, including detailed documentation and disciplined follow-through</li>\n <li>Demonstrates initiative and self-motivation, with the ability to independently develop new skills, take ownership of learning, and proactively seek opportunities for personal and professional growth.</li>\n <li>Demonstrates strong adaptability and flexibility in dynamic environments, with the ability to quickly adjust to shifting priorities, evolving requirements, and changing business needs while maintaining productivity and a high standard of work.</li>\n <li>Exhibits a strong sense of urgency with the ability to effectively prioritize tasks, manage</li>\n <li>Internal candidates with strong analytical, technical, claims processing, testing, implementation, data validation, or Trade Operations experience are encouraged to apply</li>\n</ul>\n<p><strong>Physical Demands & Work Environment</strong></p>\n<ul>\n <li>While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.</li>\n <li>Although very minimal, flexibility to travel as needed is preferred.</li>\n <li>This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. </li>\n</ul>\n<p> </p>\n<p><strong>Why Work for Valeris?</strong></p>\n<p>We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:</p>\n<ul>\n <li>Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs</li>\n <li>Additional health support, including telehealth and Employee Assistance Program (EAP) services</li>\n <li>Company match on Health Savings Account contributions</li>\n <li>Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000</li>\n <li>Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability</li>\n <li>401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting</li>\n <li>Paid Time Off (PTO) and Sick Leave to support work-life balance</li>\n <li>Team members receive nine paid holidays plus two floating holidays</li>\n <li>Opportunities for advancement in a company that supports personal and professional growth</li>\n <li>A challenging, stimulating work environment that encourages new ideas</li>\n <li>Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace</li>\n <li>A mission-driven, inclusive culture where your work makes a meaningful impact</li>\n <li>Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.</li>\n</ul>\n<p> </p>\n<p><strong>Our Commitment to Equal Opportunity</strong></p>\n<p>At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer. </p>",
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