Cybersecurity Engineer III - Governance, Risk & Compliance (ServiceNow GRC Developer)

Company Description: McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. McDonald’s Global Technology is here to power tomorrow’s feel-good moments. That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonald’s   Global Technology Technical Blog  to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Department Overview We are seeking a highly skilled Cybersecurity Engineer III to join our GRC team. In this role, you will play a pivotal part in ensuring the security, compliance, and risk management of our organization. You will provide GRC module development in ServiceNow, technical support, maintain our GRC platform, and implement and engineer innovative solutions to enhance our security posture. This role is hybrid and will be based in Chicago, and report to the Sr. Manager – Governance, Risk & Compliance. Duties • Solution Development: Design, develop, engineer and configure GRC solutions in ServiceNow, such as TPRM, Risk & Control Assessments, Privacy Risk Assessments and Compliance Automation. • GRC Thought Leadership: Demonstrate GRC thought leadership with the ability to influence end‑to‑end GRC architectures and solutions, translating complex risk, compliance, and control requirements into scalable, platform‑based implementations. • Platform Support: Provide technical support and troubleshooting for our ServiceNow GRC platform. • User Management: Manage user access and permissions within the GRC platform, ensuring appropriate authorization levels. Perform periodic user access reviews. • Automation: Automate routine tasks and processes to improve efficiency and reduce manual effort. Improve overall user experience on the GRC platform. • Integration: Integrate the GRC platform with other systems and applications using APIs and other technologies. • Reporting and Analytics: Develop and maintain comprehensive reports and dashboards to track key risks, controls, and performance metrics, and identify trends. • Continuous Improvement: Identify opportunities to enhance GRC platform automation and implement improvements. Qualifications • 5+ years of experience in information security, cybersecurity, privacy, risk management, or compliance fields. • Strong understanding of GRC concepts, architectures, and best practices. • Hands-on experience with ServiceNow GRC. • Proficiency in scripting languages (e.g., Python, PowerShell) and API integrations. • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Relevant certifications such as CISSP, CRISC, CISA, CISM, or ServiceNow certifications are a plus. Compensation Bonus Eligible: YES

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