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Business Solutions Analyst

C277c689 75a7 486c B02a 06548721c568 19000101 000001 · Fuquay Varina, NC, US, Fuquay Varina, NC · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyC277c689 75a7 486c B02a 06548721c568 19000101 000001
TitleBusiness Solutions Analyst
Normalized title-
Department / team-
LocationFuquay Varina, NC, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-18 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Provider filtered searchThe same provider as a filtered job collection.Open
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Linked records

CompanyC277c689 75a7 486c B02a 06548721c568 19000101 000001
Source298b3e36-8798-4725-a196-2cf18586ebe8
ATS providerADP Workforce Now Recruiting

Description

SUMMARY: This position will be responsible for supporting the Business Solutions Sales Officers and branch associates through system and application administration around applicable products, including, but not limited to, Business Advantage Online Banking, remote deposit capture, ACH, Wires, Positive Pay, and Merchant Services (collectively referred to as Business Solutions). Additional responsibilities include, delivering the Bank's Right By You quality customer service to each internal and external customer; ensuring service level agreements with customers are met and exceeded; and providing tier 1 level support of hardware/equipment issues around associated services. PRINCIPAL ACCOUNTABILITIES: Time: Description: 20% Responsible for supporting the Business Solutions Sales Officers, branches and customers with system administration for products such as cash management and merchant services for new and existing customers. 20% Administration and maintenance of Treasury accounts on the respective system platforms, which includes account set up, balancing and settlement functions and review of daily monitoring reports. 10% Administration and maintenance of Merchant Services which includes support of internal and external customers. 10% Provide platinum level customer service to internal and external customers for Treasury Services and Merchant Support. 5% Analyze accounts and deliver needs based solutions to existing and prospective customers that are cost-benefit driven. 5% Serve as Treasury Services system and product Subject Matter Expert for all sales and branch associates. 5% Development of business proposals to aid sales associates. 5% Deal with complex customers along with possessing and utilizing exceptional organizational time management skills. 5% Responsible for maintaining knowledge of industry-related technologies, products and services. Assist in developing and leading product and service training either in-branch or via webinar periodically throughout the year. 5% Proactively analyze fee structure of products and services as compared to peers in our markets. 5% Compile and organize sales and referrals for sales representatives and field associates. 5% Perform daily GL balancing and Settlement functions. BASIC QUALIFICATIONS: Bachelor's degree with 4 years of treasury services or merchant services or an equivalent combination of education and experience. ADDITIONAL QUALIFICATIONS: Excellent computer skills including knowledge of Microsoft Office, with an emphasis on Excel, Word and Outlook. Extensive knowledge of all Treasury Services products and services. Ability to work on multiple assignments with speed, accuracy and attention to detail. Ability to follow procedures and to work independently and have excellent organizing and prioritizing skills. Must be an excellent problem solver. Knowledge of the Bank's policies, procedures, and operations. Strong verbal, interpersonal and written communication skills. Ability to travel, if needed, throughout the footprint of the Bank. PREFERRED QUALIFICATIONS: Proficiency with the following systems/platforms: Fiserv Precision (core customer, deposit/loan and GL system platform) Fiserv Create Digital Fiserv Clover Merchant Services The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Affirmative Action/Equal Opportunity Employer

Full job record

Job IDdb704522b49d101017a1b5d35f147fe03aeea01d
Org ID1a8eaab2-6a5f-4a5a-83c0-607ba8031c17
Source ID298b3e36-8798-4725-a196-2cf18586ebe8
Board ID298b3e36-8798-4725-a196-2cf18586ebe8
Provideradp_workforcenow
Provider Job Key572475
TitleBusiness Solutions Analyst
Normalized Title—
Statusactive
Activeyes
Location TextFuquay Varina, NC, US, Fuquay Varina, NC
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionNC
CityFuquay Varina
Salary Raw—
Salary Min—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c277c689-75a7-486c-b02a-06548721c568&ccId=19000101_000001&lang=en_US&type=JS&jobId=572475&jwId=9201265057989_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c277c689-75a7-486c-b02a-06548721c568&ccId=19000101_000001&lang=en_US&type=JS&jobId=572475&jwId=9201265057989_1
First Seen At2026-05-31 18:26:06Z
Last Seen At2026-06-06 12:04:10Z
Last Checked At2026-06-06 12:04:10Z
Last Changed At2026-06-06 12:04:10Z
Inactive At—
Source Posted At2026-05-18 13:06:00Z
Source Updated At—
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Event Fields
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    "requisitionDescription": "<div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;' data-pasted=\"true\"><strong><u><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#005695;'>SUMMARY:&nbsp;</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size:14px;font-family:\"Arial\",sans-serif;'>This position will be responsible for supporting the Business Solutions Sales Officers and branch associates through system and application administration around applicable products, including, but not limited to, Business Advantage Online Banking, remote deposit capture, ACH, Wires, Positive Pay, and Merchant Services (collectively referred to as Business Solutions). Additional responsibilities include, delivering the Bank&#39;s Right By You quality customer service to each internal and external customer; ensuring service level agreements with customers are met and exceeded; and providing tier 1 level support of hardware/equipment issues around associated services.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#005695;'>PRINCIPAL ACCOUNTABILITIES:&nbsp;</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>Time: Description:&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:-.5in;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>20%</span></strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;Responsible for supporting the Business Solutions Sales Officers, branches and customers with system administration for products such as cash management and merchant services for new and existing customers.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:-.5in;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>20%</span></strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;Administration and maintenance of Treasury accounts on the respective system platforms, which includes account set up, balancing and settlement functions and review of daily monitoring reports.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:-.5in;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>10%</span></strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;Administration and maintenance of Merchant Services which includes support of internal and external customers.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:-.5in;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>10%</span></strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;Provide platinum level customer service to internal and external customers for Treasury Services and Merchant Support.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:-.5in;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>5%</span></strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;Analyze accounts and deliver needs based solutions to existing and prospective customers that are cost-benefit driven.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:-.5in;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>5%</span></strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;Serve as Treasury Services system and product Subject Matter Expert for all sales and branch associates.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:-.5in;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>5%</span></strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;Development of business proposals to aid sales associates.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:-.5in;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>5%</span></strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;Deal with complex customers along with possessing and utilizing exceptional organizational time management skills.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:-.5in;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>5%</span></strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;Responsible for maintaining knowledge of industry-related technologies, products and services. Assist in developing and leading product and service training either in-branch or via webinar periodically throughout the year.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:-.5in;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>5%</span></strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;Proactively analyze fee structure of products and services as compared to peers in our markets.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:-.5in;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>5%</span></strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;Compile and organize sales and referrals for sales representatives and field associates.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-indent:-.5in;'><strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>5%</span></strong><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>&nbsp;Perform daily GL balancing and Settlement functions.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#005695;'>BASIC QUALIFICATIONS:&nbsp;</span></u></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size:14px;line-height:107%;font-family:\"Arial\",sans-serif;'>Bachelor&#39;s degree with 4 years of treasury services or merchant services or an equivalent combination of education and experience.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#005695;'>ADDITIONAL QUALIFICATIONS:&nbsp;</span></u></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:14px;'>Excellent computer skills including knowledge of Microsoft Office, with an emphasis on Excel, Word and Outlook.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:14px;'>Extensive knowledge of all Treasury Services products and services.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:14px;'>Ability to work on multiple assignments with speed, accuracy and attention to detail.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:14px;'>Ability to follow procedures and to work independently and have excellent organizing and prioritizing skills.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:14px;'>Must be an excellent problem solver.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:14px;'>Knowledge of the Bank&#39;s policies, procedures, and operations.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:14px;'>Strong verbal, interpersonal and written communication skills.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:14px;'>Ability to travel, if needed, throughout the footprint of the Bank.&nbsp;</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><strong><u><span style='font-size:14px;font-family:\"Arial\",sans-serif;color:#005695;'>PREFERRED QUALIFICATIONS:&nbsp;</span></u></strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;\"><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:14px;'>Proficiency with the following systems/platforms:&nbsp;</span><ul style=\"margin-bottom: 0in;list-style-type: circle;\"><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size:15px;font-family: initial;\"><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:14px;'>Fiserv Precision (core customer, deposit/loan and GL system platform)&nbsp;</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size:15px;font-family: initial;\"><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:14px;'>Fiserv Create Digital</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 8pt;font-size:15px;font-family: initial;\"><span style='line-height:107%;font-family:\"Arial\",sans-serif;font-size:14px;'>Fiserv Clover Merchant Services&nbsp;</span></li></ul></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:center;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:center;'><span style='font-size:11px;line-height:107%;font-family:\"Arial\",sans-serif;'>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:center;'><span style='font-size:11px;line-height:107%;font-family:\"Arial\",sans-serif;'>They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;text-align:center;'><span style='font-size:11px;line-height:107%;font-family:\"Arial\",sans-serif;'>Affirmative Action/Equal Opportunity Employer</span></p><p><br></p></div></div></div></div>\n",
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    "itemID": "9201265057989_1",
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