Core Crew (Front Desk & Sales) - South End, NC

{
  "content_hash": "423d93ffdb1184eaf727b6fd6a74daa205196a42bb2678af5e570c62bce89084",
  "source_hash": "2a9bbb395ab0530ca647603359230e58d1087f105e57c887ad09cfe481307382",
  "last_changed_at": "2026-05-29T07:06:35.167Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Charlotte, North Carolina",
    "city": "Charlotte",
    "region": "NC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.85
  },
  "salary_max": null,
  "salary_min": 10,
  "inferred_at": "2026-06-06T07:57:08.946Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Charlotte, North Carolina",
      "city": "Charlotte",
      "region": "NC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.85
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "You will be responsible for",
      "content": "\n<li>Bringing [solidcore]’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming&nbsp;</li>\n<li>Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively</li>\n<li>Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions</li>\n<li>Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested</li>\n<li>Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed</li>\n<li>Assisting the Head Coach Community Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed</li>\n<li>Notifying the Head Coach Community Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Head Coach Community Manager to respond appropriately</li>\n<li>Quickly addressing any maintenance or equipment issues that are visible to clients</li>\n<li>Following up with client lists in Axle to meet monthly sales quota&nbsp;</li>\n<li>Responding to client emails&nbsp;</li>\n<li>Alerting coaches about client milestones and setting up the celebration board</li>\n"
    },
    {
      "text": "What we need from you",
      "content": "\n<li>High school education, some college preferred</li>\n<li>This is a part-time hourly position&nbsp;</li>\n<li>Ability to lift up to 30 pounds and walk through all areas of the studio&nbsp;</li>\n<li>Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours</li>\n"
    },
    {
      "text": "What skills & experience you’ll bring to us",
      "content": "\n<li>Excellent interpersonal and communication skills</li>\n<li>Outstanding customer service skills</li>\n<li>Strong organizational skills</li>\n<li>Careful attention to detail</li>\n<li>Must be willing to initiate tasks and perform duties without direction</li>\n<li>Ability to stand for long durations of time</li>\n<li>1 year sales experience preferred</li>\n<li>MBO experience preferred</li>\n<li>Passion for fitness, wellness, and the [solidcore] brand</li>\n\n<div>&nbsp;</div>"
    },
    {
      "text": "Compensation & Benefits",
      "content": "\n<li>$10/hour plus opportunities to earn sales commission</li>\n<li>Free drop in classes</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1626120234974,
  "updatedAt": null,
  "categories": {
    "team": "Support (Core Crew)",
    "location": "Charlotte, North Carolina",
    "commitment": "Studio Support (Part-Time)",
    "department": "Studios",
    "allLocations": [
      "Charlotte, North Carolina"
    ]
  },
  "salaryRange": null,
  "workplaceType": "onsite"
}