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HomeCompaniesCareers Agcocorp ComProduct Support Expert, IDEAL

Product Support Expert, IDEAL

Careers Agcocorp Com · Remote · Active · SAP SuccessFactors RMK / CSB

Job facts

FieldValue
CompanyCareers Agcocorp Com
TitleProduct Support Expert, IDEAL
Normalized title-
Department / team-
LocationImportant Notice: Please submit your application/CV in English. Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution. AGCO’s Technical Services department is committed to supporting customers and dealers by providing expert diagnostics, United States
Work modelRemote / Remote
Employment type-
Salary-
Statusactive
ATS providerSAP SuccessFactors RMK / CSB
Posted / first seen2026-05-14 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Careers Agcocorp Com.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SAP SuccessFactors RMK / CSB.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Important Notice: Please submit your application/CV in English. Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution. AGCO’s Technical Services department is committed to supporting customers and dealers by providing expert diagnostics.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyCareers Agcocorp Com
Source02ec21ed-1f3d-4d82-8255-87359b5849b7
ATS providerSAP SuccessFactors RMK / CSB

Description

Important Notice: Please submit your application/CV in English. Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution. AGCO’s Technical Services department is committed to supporting customers and dealers by providing expert diagnostics, maintenance tools, and training. It ensures maximum equipment uptime through advanced service technologies, such as Tech Connect and AGCO EDT, and a global network of skilled technicians. This support empowers farmers to maintain and repair their equipment efficiently and independently.  ​​ Your Impact To Ensure proper level of technical support as part of the core Customer Support team to drive fast resolution of the issues reported from the field/farmers/internal AGCO employees; Dealer and Customer Support: Provide expert-level support to dealers and customers, especially during the start of the season, ensuring a smooth and successful launch with highly knowledgeable personnel. Complex Case Resolution: Assist dealers in resolving highly complex technical issues when local resources (GCE/Dealer) have been exhausted. Field Setup and Optimization: Support the setup and fine-tuning of combined in the field across various crops and conditions. This includes hands-on assistance for new dealers and VIP customers to ensure a successful start ("baby-sitting" approach). Promoting Advanced Technologies: Drive awareness and understanding of digital and advanced combined technologies. Promote new features and restore confidence in the product, especially where sales and field teams may lack in-depth expertise. AGCO Systems Support: Provide guidance and troubleshooting for AGCO systems, including warranty processes, TechConnect, diagnostic tools, and special tools. Global Collaboration: Offer support to other regions worldwide, sharing expertise and best practices. ( even during Low season) Issue Escalation and Feedback: Utilize EWFR to report issues directly to Product Support at the factory and collaborate on effective solutions. Factory-Level Investigations: Lead investigations into complex cases that require factory visits and deeper technical analysis. Field Kit Installations (Limited Scope): Provide limited support for installing field solutions in controlled environments. Monitor and report performance before broader deployment. To ensure that all AGCO core or branded products are supported technically with superior customer service. Your Experience and Qualifications Strong knowledge of Agricultural Business & product, including mechanical and electrical systems. Familiarity with service and parts management practices, along with the farm machinery dealer network. Solid understanding of mechanized agriculture and land preparation techniques. Excellent interpersonal skills and commercial awareness to support customer and dealer interactions. High proficiency in PC usage, including Microsoft Office and other relevant digital tools. Fluent written and verbal communication in English. Your Benefits Attractive, fair remuneration including participation in our bonus scheme Balance of work, family and free time due to flexible working time and the possibility of remote work Private health insurance with partial coverage of some medical expenses Canteen with meal allowance Your Workplace This role follows AGCO’s on‑site work model, with employees primarily working from an AGCO location a minimum of 4 days per week to support collaboration and teamwork from our Breganze site.  We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives. Join us as we bring agriculture into the future and apply now!

Full job record

Job IDdb660316b2fe7a0b56be91c5ff94e08a66894363
Org ID5d8f0edd-fbad-43b3-aa65-5b0c0185a3a1
Source ID02ec21ed-1f3d-4d82-8255-87359b5849b7
Board ID02ec21ed-1f3d-4d82-8255-87359b5849b7
Providersuccessfactors_rmk
Provider Job Key1374022900
TitleProduct Support Expert, IDEAL
Normalized Title
Statusactive
Activeyes
Location Text
Department
Team
Employment Type
Workplace Typeremote
Remote Policyremote
CountryUnited States
Region
CityImportant Notice: Please submit your application/CV in English. Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution. AGCO’s Technical Services department is committed to supporting customers and dealers by providing expert diagnostics
Salary RawImportant Notice: Please submit your application/CV in English. Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution. AGCO’s Technical Services department is committed to supporting customers and dealers by providing expert diagnostics, maintenance tools, and training. It ensures maximum equipment uptime through advanced service technologies, such as Tech Connect and AGCO EDT, and a global network of skilled technicians. This support empowers farmers to maintain and repair their equipment efficiently and independently.  ​​ Your Impact To Ensure proper level of technical support as part of the core Customer Support team to drive fast resolution of the issues reported from the field/farmers/internal AGCO employees; Dealer and Customer Support: Provide expert-level support to dealers and customers, especially during the start of the season, ensuring a smooth and successful launch with highly knowledgeable personnel. Complex Case Resolution: Assist dealers in resolving highly complex technical issues when local resources (GCE/Dealer) have been exhausted. Field Setup and Optimization: Support the setup and fine-tuning of combined in the field across various crops and conditions. This includes hands-on assistance for new dealers and VIP customers to ensure a successful start ("baby-sitting" approach). Promoting Advanced Technologies: Drive awareness and understanding of digital and advanced combined technologies. Promote new features and restore confidence in the product, especially where sales and field teams may lack in-depth expertise. AGCO Systems Support: Provide guidance and troubleshooting for AGCO systems, including warranty processes, TechConnect, diagnostic tools, and special tools. Global Collaboration: Offer support to other regions worldwide, sharing expertise and best practices. ( even during Low season) Issue Escalation and Feedback: Utilize EWFR to report issues directly to Product Support at the factory and collaborate on effective solutions. Factory-Level Investigations: Lead investigations into complex cases that require factory visits and deeper technical analysis. Field Kit Installations (Limited Scope): Provide limited support for installing field solutions in controlled environments. Monitor and report performance before broader deployment. To ensure that all AGCO core or branded products are supported technically with superior customer service. Your Experience and Qualifications Strong knowledge of Agricultural Business & product, including mechanical and electrical systems. Familiarity with service and parts management practices, along with the farm machinery dealer network. Solid understanding of mechanized agriculture and land preparation techniques. Excellent interpersonal skills and commercial awareness to support customer and dealer interactions. High proficiency in PC usage, including Microsoft Office and other relevant digital tools. Fluent written and verbal communication in English. Your Benefits Attractive, fair remuneration including participation in our bonus scheme Balance of work, family and free time due to flexible working time and the possibility of remote work Private health insurance with partial coverage of some medical expenses Canteen with meal allowance Your Workplace This role follows AGCO’s on‑site work model, with employees primarily working from an AGCO location a minimum of 4 days per week to support collaboration and teamwork from our Breganze site.  We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives. Join us as we bring agriculture into the future and apply now!
Salary Min
Salary Max
Salary Currency
Salary Periodweek
Source URLhttps://careers.agcocorp.com/job/Breganze-Product-Support-Expert%2C-IDEAL/1374022900/
Apply URL/talentcommunity/apply/1374022900/?locale=en_US
First Seen At2026-05-31 19:31:33Z
Last Seen At2026-06-06 18:50:34Z
Last Checked At2026-06-06 18:50:34Z
Last Changed At2026-06-06 18:50:34Z
Inactive At
Source Posted At2026-05-14 07:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=successfactors_rmk/board=careers.agcocorp.com/date=2026-06-06/2026-06-06T18-46-58-440Z-135414dd75b8dafb73191a31414fca58a58a19d452fff7dfc5948e8fa9a7b4cc.json
Event Fields
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Extensions
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