Home › Companies › Ibfhqy Fa Ocs Oraclecloud Com CX 1 › Account Service Representative
Account Service Representative
Ibfhqy Fa Ocs Oraclecloud Com CX 1 · Honolulu, HI, United States; Kapiolani Banking Center, Honolulu, HI, US · On Site · Active · $16–$23 / hour · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Ibfhqy Fa Ocs Oraclecloud Com CX 1 |
| Title | Account Service Representative |
| Normalized title | - |
| Department / team | Financial Services |
| Location | Honolulu, HI, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $16–$23 / hour |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-02-28 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-21 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ibfhqy Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Honolulu. | Open |
| Department jobs | Active postings in Financial Services. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ibfhqy Fa Ocs Oraclecloud Com CX 1 |
| Source | c58870d5-4db6-453a-8cad-1c63cd7927a3 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
First Hawaiian Bank is currently seeking a customer-focused and highly engaging Account Service Representative to join our team in the Consumer Loan Collections Department.
Compensation:
The salary range for the role is $16.15 - $22.50/hr; commensurate with experience.
Work Schedule:
Monday - Friday 8:00am - 5:00pm (hours may vary)
Responsibilities
In this role, you will assist with curing delinquent First Hawaiian Bank loans by contacting customers via phone or written correspondence. The Account Service Representative recognizes accounts and/or relationships that pose a credit risk and makes recommendations or takes prudent actions to reduce the Bank’s exposure. This role is also responsible for providing excellent service to delinquent customers and to work in concert with the Relationship Officers to best service our delinquent loans.
Qualifications
The ideal candidate will have:
High school diploma or equivalent required Associate’s Degree in a business-related field preferred MS Windows proficient (MS Excel, MS Word and MS Outlook) Must be articulate, self-motivated and able to interact with a diverse group of individuals Excellent oral and written communication skills, problem solving and negotiating skills are required in order to make critical decisions with minimal supervision Must possess excellent telephone etiquette skills Good time management skills Able to plan and organize Able to work under pressure with multiple deadlines Able to handle confidential matters judiciously Able to work beyond scheduled shift as needed
Full job record
| Job ID | db48e2f52fc0fa30768e0ad6518756dfcca7db46 |
| Org ID | 6bc48727-4ddc-4f86-88c4-7f1f47ef1d57 |
| Source ID | c58870d5-4db6-453a-8cad-1c63cd7927a3 |
| Board ID | c58870d5-4db6-453a-8cad-1c63cd7927a3 |
| Provider | oracle_hcm |
| Provider Job Key | cv6037 |
| Title | Account Service Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Honolulu, HI, United States; Kapiolani Banking Center, Honolulu, HI, US |
| Department | Financial Services |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | HI |
| City | Honolulu |
| Salary Raw | salary range for the role is $16.15 - $22.50/hr; commensurate with experience |
| Salary Min | 16.15 |
| Salary Max | 22.5 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://ibfhqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/cv6037 |
| Apply URL | https://ibfhqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/cv6037 |
| First Seen At | 2026-05-31 18:08:28Z |
| Last Seen At | 2026-06-21 12:31:17Z |
| Last Checked At | 2026-06-21 12:31:17Z |
| Last Changed At | 2026-06-06 11:37:38Z |
| Inactive At | — |
| Source Posted At | 2026-02-28 00:38:26Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ibfhqy.fa.ocs.oraclecloud.com|CX_1/date=2026-06-21/2026-06-21T12-31-02-841Z-0df51846d67751650efb2f38882f1a13f1d202d5105632aa100ca5b340594ff0.json |
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