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HomeCompaniesIbfhqy Fa Ocs Oraclecloud Com CX 1Account Service Representative

Account Service Representative

Ibfhqy Fa Ocs Oraclecloud Com CX 1 · Honolulu, HI, United States; Kapiolani Banking Center, Honolulu, HI, US · On Site · Active · $16–$23 / hour · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyIbfhqy Fa Ocs Oraclecloud Com CX 1
TitleAccount Service Representative
Normalized title-
Department / teamFinancial Services
LocationHonolulu, HI, United States
Work modelOn Site
Employment typeFull Time
Salary$16–$23 / hour
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-02-28 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-21

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PageWhat it containsOpen
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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Honolulu.Open
Department jobsActive postings in Financial Services.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyIbfhqy Fa Ocs Oraclecloud Com CX 1
Sourcec58870d5-4db6-453a-8cad-1c63cd7927a3
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description First Hawaiian Bank is currently seeking a customer-focused and highly engaging Account Service Representative to join our team in the Consumer Loan Collections Department. Compensation: The salary range for the role is $16.15 - $22.50/hr; commensurate with experience. Work Schedule: Monday - Friday 8:00am - 5:00pm (hours may vary) Responsibilities In this role, you will assist with curing delinquent First Hawaiian Bank loans by contacting customers via phone or written correspondence. The Account Service Representative recognizes accounts and/or relationships that pose a credit risk and makes recommendations or takes prudent actions to reduce the Bank’s exposure. This role is also responsible for providing excellent service to delinquent customers and to work in concert with the Relationship Officers to best service our delinquent loans. Qualifications The ideal candidate will have: High school diploma or equivalent required Associate’s Degree in a business-related field preferred MS Windows proficient (MS Excel, MS Word and MS Outlook) Must be articulate, self-motivated and able to interact with a diverse group of individuals Excellent oral and written communication skills, problem solving and negotiating skills are required in order to make critical decisions with minimal supervision Must possess excellent telephone etiquette skills Good time management skills Able to plan and organize Able to work under pressure with multiple deadlines Able to handle confidential matters judiciously Able to work beyond scheduled shift as needed

Full job record

Job IDdb48e2f52fc0fa30768e0ad6518756dfcca7db46
Org ID6bc48727-4ddc-4f86-88c4-7f1f47ef1d57
Source IDc58870d5-4db6-453a-8cad-1c63cd7927a3
Board IDc58870d5-4db6-453a-8cad-1c63cd7927a3
Provideroracle_hcm
Provider Job Keycv6037
TitleAccount Service Representative
Normalized Title
Statusactive
Activeyes
Location TextHonolulu, HI, United States; Kapiolani Banking Center, Honolulu, HI, US
DepartmentFinancial Services
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionHI
CityHonolulu
Salary Rawsalary range for the role is $16.15 - $22.50/hr; commensurate with experience
Salary Min16.15
Salary Max22.5
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://ibfhqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/cv6037
Apply URLhttps://ibfhqy.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/cv6037
First Seen At2026-05-31 18:08:28Z
Last Seen At2026-06-21 12:31:17Z
Last Checked At2026-06-21 12:31:17Z
Last Changed At2026-06-06 11:37:38Z
Inactive At
Source Posted At2026-02-28 00:38:26Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ibfhqy.fa.ocs.oraclecloud.com|CX_1/date=2026-06-21/2026-06-21T12-31-02-841Z-0df51846d67751650efb2f38882f1a13f1d202d5105632aa100ca5b340594ff0.json
Event Fields
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  "last_changed_at": "2026-06-06T11:37:38.867Z",
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Parsed Structured
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Extensions
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Native Structured
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