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Home › Companies › Ef82fdaa 4e54 44dc A222 B12d9b478366 19000101 000001 › Customer Service/Office Assistant for Blood Drives

Customer Service/Office Assistant for Blood Drives

Ef82fdaa 4e54 44dc A222 B12d9b478366 19000101 000001 · Williamsville, NY, US, Williamsville, NY · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyEf82fdaa 4e54 44dc A222 B12d9b478366 19000101 000001
TitleCustomer Service/Office Assistant for Blood Drives
Normalized title-
Department / team-
LocationWilliamsville, NY, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-14 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Williamsville.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEf82fdaa 4e54 44dc A222 B12d9b478366 19000101 000001
Sourced1ef6c36-6ea2-4f00-baa1-5e8880f1c1b6
ATS providerADP Workforce Now Recruiting

Description

ConnectLife’s Blood Donation Network is an integral part of the WNY Community: blood donors help provide more than 75% of blood supply in our local hospitals. In other words, one blood donation can save up to 3 lives in our community! Account Coordinator Job Summary Responsible for coordinating and supporting the relationships with community partners and blood drive sponsors across market segments within assigned region. Provide exceptional customer service and support for mobile blood drives while working with Account Executives to achieve maximum results. Responsibilities also include general communication and customer service with donors. Pay: $16.00-19.00 per hour Schedule: Full-time Monday-Friday, standard office hours: 8:00am-4:30pm. Education Requirements: High school diploma or equivalent required. Associate degree preferred. Experience: 1-2 years of customer service experience in an office setting preferred. Knowledge, Skills, and Abilities: Excellent interpersonal and customer service skills, written, verbal, and phone communication skills required. Proficiency in Microsoft Word and Excel required. Proficiency in Adobe Illustrator preferred. Must be adaptable to change, detail oriented, and highly organized with the ability to think critically and multi-task while maintaining focus and accuracy through interruptions. Experience working in a collaborative team environment strongly preferred. Must have professional appearance and demeanor. Valid NYS driver’s license and reliable transportation. Required Physical Demands: Continuous sitting, up to 6 hours Occasional standing, walking, bending, squatting, and kneeling. Frequent lifting, carrying, pushing, and pulling up to 10lbs. Occasional lifting, carrying, pushing, and pulling up to 25 lbs. Occasional reaching forward, lateral, and overhead. Essential Job Functions: Coordinate and perform all internal support functions associated with mobile drive recruitment and booking in support of Account Executives to increase projection accuracy, calendar management and productivity of blood drives. Maintain a good relationship with Account Executives and sponsors to meet booking requirements by addressing issues, maintaining regular communication, responding to inquiries, providing updates, and effectively managing resources. Coordinate and complete designated timeline tasks in the 7-week plan and document notes in the calendar for blood drives in a timely manner. This includes emails and follow-up to sponsors to confirm blood drives and associated logistics, promotional material creation and distribution, final check-ins, and post drive communication. Assist in scheduling appointments for current, lapsed, and potential donors through inbound/outbound calls, texts, or emails according to standards in order to meet business goals. Ensure all account records and information are up to date in associated systems. This includes account details, drive history data, and contact information. Answer/follow up on calls/voicemails, texts, and emails from donors and sponsors. Execute outbound communications of the same. Take necessary action to answer or resolve questions/issues or elevate to the appropriate staff. Field and appropriately direct phone calls regarding general organizational inquiries. Coordinate, print, and assemble memorial and promotional materials to be sent to new and existing sponsors and community partners. Utilize former donor lists to distribute promotional material and support recruitment of upcoming drives. Create and process ABO Donor report bi-weekly to send to vendor for donor ID card distribution. Coordinate the blood drive signage process with Blood Donor Services and Recruitment as needed. Follow appropriate messaging guidelines as directed by management and assures quality customer service to all customers. Obtain and update donor information (e.g., demographic and deferral information) as necessary. What We Offer: Health Insurance Employer Sponsored Dental & Vision insurance Employer Sponsored Life insurance Paid vacation & sick time 401(k) after one year of service with 3% employer contribution Employee Referral Bonuses Mileage Reimbursement Pet insurance

Full job record

Job IDdb43b0cf58c186652d759e0cf3ab6474d78c06d9
Org IDa77cc674-fd93-4f32-bb41-17d525f691ca
Source IDd1ef6c36-6ea2-4f00-baa1-5e8880f1c1b6
Board IDd1ef6c36-6ea2-4f00-baa1-5e8880f1c1b6
Provideradp_workforcenow
Provider Job Key599014
TitleCustomer Service/Office Assistant for Blood Drives
Normalized Title—
Statusactive
Activeyes
Location TextWilliamsville, NY, US, Williamsville, NY
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CityWilliamsville
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ef82fdaa-4e54-44dc-a222-b12d9b478366&ccId=19000101_000001&lang=en_US&type=JS&jobId=599014&jwId=9204769217105_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ef82fdaa-4e54-44dc-a222-b12d9b478366&ccId=19000101_000001&lang=en_US&type=JS&jobId=599014&jwId=9204769217105_1
First Seen At2026-05-31 18:56:41Z
Last Seen At2026-06-06 13:20:16Z
Last Checked At2026-06-06 13:20:16Z
Last Changed At2026-06-06 13:20:16Z
Inactive At—
Source Posted At2026-05-14 18:59:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=ef82fdaa-4e54-44dc-a222-b12d9b478366|19000101_000001/date=2026-06-06/2026-06-06T13-20-16-204Z-90e91a58c9f2de95ac7f7445b6e8fc02ad4f5e2ce7e93b9368619ad32e988bb1.json
Event Fields
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Parsed Structured
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Extensions
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Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.49.19/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.49.19/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div data-pasted=\"true\"><p><strong><span style=\"font-family: 'times new roman',serif;\">ConnectLife&rsquo;s Blood Donation Network is an integral part of the WNY Community: blood donors help provide more than 75% of blood supply in our local hospitals. &nbsp;In other words, one blood donation can save up to 3 lives in our community! &nbsp;</span></strong></p><p><span style=\"font-family: 'times new roman',serif;\"><br></span></p><p><span style=\"font-family: 'times new roman',serif;\"><strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<span style=\"font-size: 15px;\" data-pasted=\"true\">Account Coordinator</span></strong></span></p><p><span style=\"font-family: 'times new roman',serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><span style=\"font-family: 'times new roman',serif;\"><strong><span style=\"font-size: 15px;\">Job Summary</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size: 15px; font-family: \"times new roman\", serif;'>Responsible for coordinating and supporting the relationships with community partners and blood drive sponsors across market segments within assigned region. Provide exceptional customer service and support for mobile blood drives while working with Account Executives to achieve maximum results. Responsibilities also include general communication and customer service with donors.</span></p><p><span style=\"font-family: 'times new roman',serif;\"><br></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-size: 11pt; font-family: Calibri, sans-serif;\" data-pasted=\"true\"><span style=\"font-family: 'times new roman',serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Pay:</strong></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: 'times new roman',serif;\">$16.00-19.00 per hour</span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: 'times new roman',serif;\"><br></span></p><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-size: 11pt; font-family: Calibri, sans-serif;\" data-pasted=\"true\"><span style=\"font-family: 'times new roman',serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Schedule:</strong></span></p><ul style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><li style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 11pt; font-family: \"times new roman\", serif;'>Full-time</li><li style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; margin-top: 0in; margin-right: 0in; margin-bottom: 0in; line-height: normal; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 11pt; font-family: \"times new roman\", serif;'><span data-pasted=\"true\" style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: black; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">Monday-Friday, standard office hours: 8:00am-4:30pm.</span></li></ul><p style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: normal; margin: 0in; color: rgb(38, 35, 33); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); font-size: 11pt; font-family: Calibri, sans-serif;\"><span style=\"font-family: 'times new roman',serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><span style=\"font-family: 'times new roman',serif;\"><strong><span style=\"font-size: 15px;\">Education Requirements:</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><strong>&nbsp;</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">High school diploma or equivalent required.</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Associate degree preferred.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><strong><span style=\"font-size: 15px;\">Experience:</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><br></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">1-2 years of customer service experience in an office setting preferred.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;margin-left:.5in;'><span style=\"font-family: 'times new roman',serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><strong><span style=\"font-size: 15px;\">Knowledge, Skills, and Abilities:</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><br></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Excellent interpersonal and customer service skills, written, verbal, and phone communication skills required.</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Proficiency in Microsoft Word and Excel required. Proficiency in Adobe Illustrator preferred.</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Must be adaptable to change, detail oriented, and highly organized with the ability to think critically and multi-task while maintaining focus and accuracy through interruptions.</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Experience working in a collaborative team environment strongly preferred.</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Must have professional appearance and demeanor.</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Valid NYS driver&rsquo;s license and reliable transportation.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><strong><span style=\"font-size: 15px;\">Required Physical Demands:</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><strong>&nbsp;</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Continuous sitting, up to 6 hours</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Occasional standing, walking, bending, squatting, and kneeling.</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Frequent lifting, carrying, pushing, and pulling up to 10lbs. Occasional lifting, carrying, pushing, and pulling up to 25 lbs.</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Occasional reaching forward, lateral, and overhead.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><strong><span style=\"font-size: 15px;\">Essential Job Functions:</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><strong>&nbsp;</strong></span></p><ol style=\"margin-bottom:0in;margin-top:0in;\" start=\"1\" type=\"1\"><li style='margin: 0in 0in 12pt; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Coordinate and perform all internal support functions associated with mobile drive recruitment and booking in support of Account Executives to increase projection accuracy, calendar management and productivity of blood drives.</span></li><li style='margin: 0in 0in 12pt; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Maintain a good relationship with Account Executives and sponsors to meet booking requirements by addressing issues, maintaining regular communication, responding to inquiries, providing updates, and effectively managing resources.&nbsp;</span></li><li style='margin: 0in 0in 12pt; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Coordinate and complete designated timeline tasks in the 7-week plan and document notes in the calendar for blood drives in a timely manner. This includes emails and follow-up to sponsors to confirm blood drives and associated logistics, promotional material creation and distribution, final check-ins, and post drive communication.</span></li><li style='margin: 0in 0in 12pt; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Assist in scheduling appointments for current, lapsed, and potential donors through inbound/outbound calls, texts, or emails according to standards in order to meet business goals.</span></li><li style='margin: 0in 0in 12pt; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Ensure all account records and information are up to date in associated systems. This includes account details, drive history data, and contact information.</span></li></ol><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ol start=\"6\" style=\"margin-bottom:0in;list-style-type: decimal;margin-left: 0in;\"><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Answer/follow up on calls/voicemails, texts, and emails from donors and sponsors. Execute outbound communications of the same. Take necessary action to answer or resolve questions/issues or elevate to the appropriate staff. Field and appropriately direct phone calls regarding general organizational inquiries.</span></li></ol></div><ol style=\"margin-bottom:0in;margin-top:0in;\" start=\"7\" type=\"1\"><li style='margin: 0in 0in 12pt; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Coordinate, print, and assemble memorial and promotional materials to be sent to new and existing sponsors and community partners.</span></li><li style='margin: 0in 0in 12pt; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Utilize former donor lists to distribute promotional material and support recruitment of upcoming drives.</span></li><li style='margin: 0in 0in 12pt; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Create and process ABO Donor report bi-weekly to send to vendor for donor ID card distribution.</span></li></ol><div style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><ol start=\"10\" style=\"margin-bottom:0in;list-style-type: decimal;margin-left: 0in;\"><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Coordinate the blood drive signage process with Blood Donor Services and Recruitment as needed.</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Follow appropriate messaging guidelines as directed by management and assures quality customer service to all customers.</span></li><li style='margin: 0in; font-size: 13px; font-family: \"times new roman\", serif;'><span style=\"font-size: 15px;\">Obtain and update donor information (e.g., demographic and deferral information) as necessary.</span></li></ol></div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: 'times new roman',serif;\"><br></span></p><p><span style=\"font-family: 'times new roman',serif;\"><br>&nbsp;</span></p><p><span style=\"font-family: 'times new roman',serif;\"><strong>What We Offer:</strong></span></p><ul type=\"disc\"><li style='font-family: \"times new roman\", serif;'>Health Insurance</li><li style='font-family: \"times new roman\", serif;'>Employer Sponsored Dental &amp; Vision insurance</li><li style='font-family: \"times new roman\", serif;'>Employer Sponsored Life insurance</li><li style='font-family: \"times new roman\", serif;'>Paid vacation &amp; sick time</li><li style='font-family: \"times new roman\", serif;'>401(k) after one year of service with 3% employer contribution</li><li style='font-family: \"times new roman\", serif;'>Employee Referral Bonuses</li><li style='font-family: \"times new roman\", serif;'>Mileage Reimbursement</li><li style='font-family: \"times new roman\", serif;'>Pet insurance</li></ul><p><span style=\"font-family: 'times new roman',serif;\">&nbsp;</span></p></div></div></div></div></div></div></div></div>\n",
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