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Customer Service Manager

6ab706ec 7850 4fa3 Bd2e 72e59008f554 19000101 000001 · Las Vegas, NV, US, Las Vegas, NV; Tempe, AZ, US, Tempe, AZ · Active · $55,000–$60,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company6ab706ec 7850 4fa3 Bd2e 72e59008f554 19000101 000001
TitleCustomer Service Manager
Normalized title-
Department / team-
LocationLas Vegas, NV, United States
Work model-
Employment typeFull Time
Salary$55,000–$60,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-07 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 6ab706ec 7850 4fa3 Bd2e 72e59008f554 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Las Vegas.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company6ab706ec 7850 4fa3 Bd2e 72e59008f554 19000101 000001
Source3da99ad5-e505-4387-98a4-39a84399a6ea
ATS providerADP Workforce Now Recruiting

Description

Customer Service Manager Position Summary Rentex Audio Visual & Computer Rentals is seeking a highly motivated Customer Service Manager who will be responsible for assisting Account Managers in selling our products and services nationwide. This position is available at our Phoenix and Las Vegas offices. The selected candidate will be required to respond to order requests from customers, order entry requests from Account Managers, and administrative requests from Account Managers and the Director of Sales. This position reports directly to the Director of Sales. The ideal candidate brings AV knowledge, a strong service mindset, and the ability to manage a high volume of customer interactions in a fast-paced environment. Duties & Responsibilities • Provide excellent customer service to external and internal clients. • Maintain clear and concise communication with customers and co-workers in a high-pressure environment. • Escalate unresolved issues to the appropriate internal contacts. • Effectively manage a high volume of incoming calls and emails with professionalism. • Build and maintain rapport with Operations and Logistics coworkers across the company. • Consistently improve knowledge of Rentex rental inventory through self-study, monthly team presentations, and quarterly training sessions. • Remain current with trends and initiatives within the audio visual & computer rental industry. • Communicate with all Rentex offices regarding new and/or changing orders. • Maintain a safe, organized, and clean work environment to ensure safety and compliance. • Comply with company policies and procedures. • Perform other related duties as assigned by the Director of Sales. Attributes & Abilities General Ability to reprioritize tasks and manage all customer expectations to meet deadlines. React to changing circumstances and handle customer objections in a professional manner. Be able to work as part of a team, and have the desire to be part of a growing company. Strong written and verbal communication skills. Extensive knowledge of Microsoft Word & Microsoft Excel. Basic understanding and skills with Rentex’s inventory platform to solve problems. AV & Technical Knowledge Possesses 3+ years of AV experience in the live event environment. A strong knowledge of audio, video, lighting, and computer equipment and specifications. Well versed in standard live event production practices and standards. Sales Be personable with an ability to elicit trust and enthusiasm from existing clients. Work with customers to resolve issues involving changes to orders, pricing, and returns to ensure customer satisfaction while keeping the interests of Rentex in mind. Work Environment This position operates in an office environment with regular interaction across departments. Position Type & Expected Hours of Work This is a full-time position. Days and hours of work are subject to change and may rotate. Needs of the business may dictate long hours and weekend work during high demand periods. Physical Demands While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move objects up to 50 pounds. Preferred Education & Experience • 4-year college degree • At least 3 years of experience in audio/visual, event production, or a related field Compensation & Benefits Rentex offers a competitive total compensation package, including: Competitive salary based on experience Medical, dental, vision, and life insurance Short- and long-term disability coverage Paid time off and paid holidays 401(k) plan Training and advancement opportunities

Full job record

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CountryUnited States
RegionNV
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First Seen At2026-05-31 18:27:58Z
Last Seen At2026-06-06 12:08:29Z
Last Checked At2026-06-06 12:08:29Z
Last Changed At2026-06-06 12:08:29Z
Inactive At—
Source Posted At2026-05-07 16:22:00Z
Source Updated At—
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Event Fields
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div style=\"box-sizing: border-box; margin-top: 50px; caret-color: rgb(20, 20, 20); color: rgb(20, 20, 20); font-family: Lato, sans-serif; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;\" data-pasted=\"true\"><h2 style=\"box-sizing: border-box; overflow-wrap: break-word; font-family: inherit; font-weight: 500; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 26px;\">Customer Service Manager</h2></div><div style=\"box-sizing: border-box; padding-top: 10px; caret-color: rgb(20, 20, 20); color: rgb(20, 20, 20); font-family: Lato, sans-serif; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;\"><div style=\"box-sizing: border-box; margin-bottom: 20px; font-size: 16px; font-weight: 300; line-height: 1;\"><h2 style=\"box-sizing: border-box; overflow-wrap: break-word; font-family: inherit; font-weight: 500; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 26px;\">Position Summary</h2><p style=\"box-sizing: border-box; overflow-wrap: break-word; margin: 0px; font-size: 16px; font-weight: 300; line-height: 24px;\">Rentex Audio Visual &amp; Computer Rentals is seeking a highly motivated Customer Service Manager who will be responsible for assisting Account Managers in selling our products and services nationwide. This position is available at our Phoenix and Las Vegas offices. The selected candidate will be required to respond to order requests from customers, order entry requests from Account Managers, and administrative requests from Account Managers and the Director of Sales. This position reports directly to the Director of Sales.</p><p style=\"box-sizing: border-box; overflow-wrap: break-word; margin: 0px; font-size: 16px; font-weight: 300; line-height: 24px;\">&nbsp;</p><p style=\"box-sizing: border-box; overflow-wrap: break-word; margin: 0px; font-size: 16px; font-weight: 300; line-height: 24px;\">The ideal candidate brings AV knowledge, a strong service mindset, and the ability to manage a high volume of customer interactions in a fast-paced environment.</p><div contenteditable=\"false\" style=\"box-sizing: border-box;\"><hr style=\"box-sizing: content-box; height: 0px; margin-top: 40px; margin-bottom: 20px; border-width: 1px 0px 0px; border-style: solid none none; border-color: rgb(169, 169, 169); border-image: none;\"></div><h2 style=\"box-sizing: border-box; overflow-wrap: break-word; font-family: inherit; font-weight: 500; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 26px;\">Duties &amp; Responsibilities</h2><p><br></p>&bull; Provide excellent customer service to external and internal clients.<br><br><p>&bull; Maintain clear and concise communication with customers and co-workers in a high-pressure environment.</p><p>&bull; Escalate unresolved issues to the appropriate internal contacts.</p><p>&bull; Effectively manage a high volume of incoming calls and emails with professionalism.</p><p>&bull; Build and maintain rapport with Operations and Logistics coworkers across the company.</p><p>&bull; Consistently improve knowledge of Rentex rental inventory through self-study, monthly team presentations, and quarterly training sessions.</p><p>&bull; Remain current with trends and initiatives within the audio visual &amp; computer rental industry.</p><p>&bull; Communicate with all Rentex offices regarding new and/or changing orders.</p><p>&bull; Maintain a safe, organized, and clean work environment to ensure safety and compliance.</p><p>&bull; Comply with company policies and procedures.</p><p>&bull; Perform other related duties as assigned by the Director of Sales.<br><br></p><div contenteditable=\"false\" style=\"box-sizing: border-box;\"><hr style=\"box-sizing: content-box; height: 0px; margin-top: 40px; margin-bottom: 20px; border-width: 1px 0px 0px; border-style: solid none none; border-color: rgb(169, 169, 169); border-image: none;\"></div><h2 style=\"box-sizing: border-box; overflow-wrap: break-word; font-family: inherit; font-weight: 500; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 26px;\">Attributes &amp; Abilities</h2><h3 style=\"box-sizing: border-box; overflow-wrap: break-word; font-family: inherit; font-weight: 300; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 18px;\">General</h3><ul data-spread=\"false\" style=\"box-sizing: border-box; overflow-wrap: break-word; margin-top: 0px; margin-bottom: 10px;\"><li style=\"box-sizing: border-box; font-weight: 300;\">Ability to reprioritize tasks and manage all customer expectations to meet deadlines.</li><li style=\"box-sizing: border-box; font-weight: 300;\">React to changing circumstances and handle customer objections in a professional manner.</li><li>Be able to work as part of a team, and have the desire to be part of a growing company.</li><li>Strong written and verbal communication skills.</li><li>Extensive knowledge of Microsoft Word &amp; Microsoft Excel.</li><li>Basic understanding and skills with Rentex&rsquo;s inventory platform to solve problems.</li></ul><h3 style=\"box-sizing: border-box; overflow-wrap: break-word; font-family: inherit; font-weight: 300; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 18px;\">AV &amp; Technical Knowledge</h3><ul data-spread=\"false\" style=\"box-sizing: border-box; overflow-wrap: break-word; margin-top: 0px; margin-bottom: 10px;\"><li>Possesses 3+ years of AV experience in the live event environment.</li><li>A strong knowledge of audio, video, lighting, and computer equipment and specifications.</li><li>Well versed in standard live event production practices and standards.</li></ul><p data-pasted=\"true\"><span style=\"font-size: 18px;\">Sales</span></p><ul><li>Be personable with an ability to elicit trust and enthusiasm from existing clients.</li><li>Work with customers to resolve issues involving changes to orders, pricing, and returns to ensure customer satisfaction while keeping the interests of Rentex in mind.</li></ul><div contenteditable=\"false\" style=\"box-sizing: border-box;\"><hr style=\"box-sizing: content-box; height: 0px; margin-top: 40px; margin-bottom: 20px; border-width: 1px 0px 0px; border-style: solid none none; border-color: rgb(169, 169, 169); border-image: none;\"></div><h2 style=\"box-sizing: border-box; overflow-wrap: break-word; font-family: inherit; font-weight: 500; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 26px;\">Work Environment</h2><p style=\"box-sizing: border-box; overflow-wrap: break-word; margin: 0px; font-size: 16px; font-weight: 300; line-height: 24px;\">This position operates in an office environment with regular interaction across departments.</p><div contenteditable=\"false\" style=\"box-sizing: border-box;\"><hr style=\"box-sizing: content-box; height: 0px; margin-top: 40px; margin-bottom: 20px; border-width: 1px 0px 0px; border-style: solid none none; border-color: rgb(169, 169, 169); border-image: none;\"></div><h2 style=\"box-sizing: border-box; overflow-wrap: break-word; font-family: inherit; font-weight: 500; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 26px;\">Position Type &amp; Expected Hours of Work</h2><p style=\"box-sizing: border-box; overflow-wrap: break-word; margin: 0px; font-size: 16px; font-weight: 300; line-height: 24px;\">This is a full-time position. Days and hours of work are subject to change and may rotate. Needs of the business may dictate long hours and weekend work during high demand periods.</p><p style=\"box-sizing: border-box; overflow-wrap: break-word; margin: 0px; font-size: 16px; font-weight: 300; line-height: 24px;\"><br></p><p style=\"box-sizing: border-box; overflow-wrap: break-word; margin: 0px; font-size: 16px; font-weight: 300; line-height: 24px;\"><span style=\"font-family: arial, sans-serif; font-size: 24px;\">Physical Demands</span></p><p style=\"box-sizing: border-box; overflow-wrap: break-word; margin: 0px; font-size: 16px; font-weight: 300; line-height: 24px;\">While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move objects up to 50 pounds.</p><div contenteditable=\"false\" style=\"box-sizing: border-box;\"><hr style=\"box-sizing: content-box; height: 0px; margin-top: 40px; margin-bottom: 20px; border-width: 1px 0px 0px; border-style: solid none none; border-color: rgb(169, 169, 169); border-image: none;\"></div><h2 style=\"box-sizing: border-box; overflow-wrap: break-word; font-family: inherit; font-weight: 500; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 26px;\">Preferred Education &amp; Experience</h2>&bull; 4-year college degree<p>&bull; At least 3 years of experience in audio/visual, event production, or a related field</p><div contenteditable=\"false\" style=\"box-sizing: border-box;\"><hr style=\"box-sizing: content-box; height: 0px; margin-top: 40px; margin-bottom: 20px; border-width: 1px 0px 0px; border-style: solid none none; border-color: rgb(169, 169, 169); border-image: none;\"></div><h2 style=\"box-sizing: border-box; overflow-wrap: break-word; font-family: inherit; font-weight: 500; line-height: 1.1; color: inherit; margin-top: 20px; margin-bottom: 10px; font-size: 26px;\">Compensation &amp; Benefits</h2><p style=\"box-sizing: border-box; overflow-wrap: break-word; margin: 0px; font-size: 16px; font-weight: 300; line-height: 24px;\">Rentex offers a competitive total compensation package, including:</p><ul data-spread=\"false\" style=\"box-sizing: border-box; overflow-wrap: break-word; margin-top: 0px; margin-bottom: 10px;\"><li style=\"box-sizing: border-box; font-weight: 300;\">Competitive salary based on experience</li><li style=\"box-sizing: border-box; font-weight: 300;\">Medical, dental, vision, and life insurance</li><li style=\"box-sizing: border-box; font-weight: 300;\">Short- and long-term disability coverage</li><li style=\"box-sizing: border-box; font-weight: 300;\">Paid time off and paid holidays</li><li style=\"box-sizing: border-box; font-weight: 300;\">401(k) plan</li><li style=\"box-sizing: border-box; font-weight: 300;\">Training and advancement opportunities</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Service Manager",
    "clientRequisitionID": "1040",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Las Vegas",
          "postalCode": "89118",
          "countrySubdivisionLevel1": {
            "codeValue": "NV"
          }
        },
        "nameCode": {
          "shortName": " Las Vegas, NV, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "Tempe",
          "postalCode": "85283",
          "countrySubdivisionLevel1": {
            "codeValue": "AZ"
          }
        },
        "nameCode": {
          "shortName": " Tempe, AZ, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/589831?cid=6ab706ec-7850-4fa3-bd2e-72e59008f554&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 15497
  },
  "detail_errors": []
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/db08c213a287bb03a469414554f626f29e2f1067?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/40905df6-bec5-4788-905a-30d7ac1bcad3JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/3da99ad5-e505-4387-98a4-39a84399a6eaJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/db08c213a287bb03a469414554f626f29e2f1067/eventsJSON

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