Oxford Suites Jantzen - Sales Coordinator

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    "requisitionDescription": "<div><p><br></p><p id=\"isPasted\">At Oxford Collection of Hotels, we don&rsquo;t just provide jobs&mdash;we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.</p><p>We&rsquo;re looking for passionate, guest-focused individuals to join our team! Whether you&#39;re starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we&rsquo;d love to meet you.</p><p><strong>What We Offer:</strong><br>Competitive pay and performance-based incentives<br>Medical, dental, and vision coverage for peace of mind<br>401(k) with profit sharing to invest in your future<br>Generous paid time off so you can recharge<br>Exclusive discounts at our properties&mdash;because you deserve great getaways, too!<br>Ongoing training, leadership development, and career growth opportunities</p><p>Ready to be part of something exceptional? Apply today and let&rsquo;s create memorable guest experiences together!</p><p><span style=\"font-size: 14px;font-family: Arial;\"><strong>POSITION SUMMARY:&nbsp;</strong>The Sales Coordinator is responsible for handling the follow up on corporate accounts, meetings and group bookings including managing contracts, making reservations, and correspondence while adhering to sanitation and cleanliness standards. This position provides administrative support to the sales team.<br><br><strong>ESSENTIAL DUTIES &amp; RESPONSIBILITIES:</strong> All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.</span></p><p><strong>Administration &amp; Sales Support (60%):&nbsp;</strong></p><ul><li>Respond promptly to inquiries from prospective clients, providing information about the hotel&rsquo;s facilities, services, and rates</li><li>Assist in preparing sales proposals, and contracts</li><li>Coordinate sales appointments and meetings with clients</li><li>Maintain ongoing communication with clients, addressing questions and providing necessary assistance</li><li>Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally</li><li>Track corporate account usages, keep accurate history of group pick-up and adjust room&nbsp;blocks</li><li>Use sales tracking software to record leads, sales activities, and client information</li><li>Occasionally make off-site sales calls</li><li>Proactive prospecting of sales segments to keep pipeline full</li><li>Occasional assistance at tradeshows and other industry events promoting the hotel</li></ul><p>Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.</p><p>&nbsp;</p><p><strong>Event Coordination (25%):</strong></p><ul type=\"disc\"><li>Assist in planning and coordinating events, meetings, and conferences held at the hotel.</li><li>Create room blocks and reservations for incoming groups or clients.</li><li>Collaborate with Maintenance, Food &amp; beverage, Front Desk and Housekeeping to ensure successful event execution.</li><li>Prepare, review, and distribute function sheets, ensuring changes are up-to-date and payments are secured.</li><li>Post charges for functions and maintain accurate history of group pick-up and room block adjustments.</li></ul><p>&nbsp;</p><p><strong>Guest Relations (15%):&nbsp;</strong></p><ul><li>Interact with guests and prospects to establish strong rapport, identify issues, and resolve problems.</li><li>Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests.</li></ul><p>&nbsp;</p><p><strong>Other (10%):&nbsp;</strong></p><ul><li>Maintain organized work areas while adhering to sanitation and cleanliness standards.</li><li>Assist hotel front desk staff&nbsp;</li><li>Adhere to attendance policies and maintain regular availability for scheduled shifts</li><li>May participate in the drivers program or other hotel-related duties as assigned</li></ul><p>Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority.&nbsp;</p><p><strong>CORE SKILLS &amp; VALUES</strong></p><ul><li>Autonomous, Self-Directed &ndash; Internally&nbsp;motivated</li><li>Company Character &ndash; Supports company vision and&nbsp;values</li><li>Customer Service &ndash; Understands and meets the needs of&nbsp;customers</li><li>Detail Orientation &ndash; Is accurate with details and&nbsp;numbers</li><li>Interpersonal Communication &ndash; Relates well to&nbsp;people</li><li>Professional Appearance - Presents a professional and polished&nbsp;look</li><li>Results Focused &ndash; Consistently delivers&nbsp;results</li><li>Sales, Persuasion, Influence &ndash; Establishes rapport and trust</li></ul><p><span style=\"font-size: 14px;font-family: Arial;\"><strong>EDUCATION &amp; EXPERIENCE</strong></span></p><ul><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">High School Diploma or GED preferred</span></li><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Associate or Bachelor&rsquo;s degree preferred</span></li><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">1 year administrative experience preferred</span></li><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Experience with Microsoft Office products</span></li><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Hospitality experience preferred</span></li></ul><p><span style=\"font-size: 14px;font-family: Arial;\"><strong>JOB REQUIREMENTS</strong></span></p><ul><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Proof of eligibility to work in the United States</span></li><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Reliable transportation to and from work</span></li><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Ability to work a flexible schedule including evening, weekends and holidays</span></li><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Reliable and consistent attendance</span></li></ul><p><span style=\"font-size: 14px;font-family: Arial;\"><strong>PHYSICAL REQUIREMENTS</strong></span></p><ul><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently</span></li><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Must be able to list 30 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects</span></li><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis</span></li><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)</span></li><li dir=\"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Must be able to climb stairs both inside and outside in a variety of weather conditions</span></li></ul><p id=\"isPasted\">&nbsp;</p><p>Oxford Collection of hotels is proud to be an Equal Employment Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.</p><p><strong>All offers are contingent on&nbsp;</strong><strong>pre</strong><strong>-employment screening.</strong></p><p><br></p></div>\n",
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