Program Manager, Commercial Operations

Capricor Therapeutics (NASDAQ: CAPR) is a biotechnology company dedicated to advancing transformative cell and exosome-based therapies for rare diseases. At the forefront of our innovation is Deramiocel (CAP-1002), our lead cell therapy in late-stage development for Duchenne muscular dystrophy. We are also harnessing our proprietary StealthX™ exosome platform to unlock new possibilities in targeted delivery and vaccinology. Every program reflects our commitment to pushing the boundaries of science and delivering life-changing treatments to patients and families who need them most. This position will drive disciplined execution, operational readiness, and process excellence across Capricor’s commercial launch program. This role sits at the center of cross‑functional coordination—ensuring teams are aligned, risks are surfaced early, timelines are maintained, and launch-critical processes are mapped, optimized, and repeatable. The ideal candidate brings experience supporting biotech/pharma commercial launches, paired with strong program management, operational excellence, and process‑improvement capabilities. This role is designed for someone who thrives in structured planning, cross‑functional orchestration, and building scalable frameworks in a fast‑moving, high‑growth environment. Why Capricor? Capricor Therapeutics, a trailblazer in cell and exosome therapy, is dedicated to redefining standards of care with innovative treatments rooted in scientific excellence. Guided by integrity and a passion for patient-centered impact, our team is shaping a brighter future for healthcare. Join us and contribute to a mission-driven group that’s transforming lives with every breakthrough. Come Work With Us! At Capricor, you’ll thrive in a collaborative environment that nurtures your professional growth and innovation. Join a dedicated team fueled by a passion for advancing medical science and transforming patient lives through our cutting-edge therapies. Please note that Capricor does not use Skype for interviews or recruiting activities. Candidates will only be contacted by an official Capricor email address which is @capricor.com. Additionally, Capricor will never ask potential employees to send a check or money to the Company for any reason. Notice to Recruiting Agencies Capricor Therapeutics does not accept candidate submissions or referrals from recruiting agencies, staffing firms, or third-party recruiters without expressed consent from Talent Acquisition management and a prior written agreement. Agencies that contact hiring managers directly, solicit business, or submit candidates without this approval will not be considered for any engagement. All such submissions become the property of Capricor Therapeutics, and no fees will be paid for any candidates hired as a result. We appreciate your cooperation and respect for this policy. Responsibilities Commercial Launch Program Management Maintain the integrated commercial launch plan , tracking timelines, dependencies, and critical-path activities across Commercial, Medical, Market Access, Patient Services, Supply Chain, Quality, and Finance. Drive cross‑functional launch meetings: set agendas, capture decisions, track action items, and ensure accountable follow‑through. Prepare materials for commercial readiness reviews, governance meetings, and executive updates. Operational Excellence & Process Optimization Map, document, and optimize cross‑functional launch processes, identifying bottlenecks and opportunities for standardization. Build and maintain repeatable operating mechanisms (templates, trackers, dashboards, workflows, RACI matrices). Support continuous improvement by introducing tools, metrics, and operational discipline to strengthen execution quality. Risk Management & Governance Identify and mitigate risks, dependencies, and resource constraints impacting launch readiness. Ensure alignment between functional plans and enterprise‑level objectives, escalating issues when necessary. Maintain structured documentation (decision logs, RAID logs, governance summaries) to ensure transparency. Cross‑Functional Alignment & Communication Translate high‑level strategic goals into executable workplans with clear owners, timelines, and measurable outcomes. Serve as the central coordinator connecting Commercial with supporting functions (Regulatory, Quality, Supply Chain, Medical Affairs, Finance). Enable consistent communication and ensure all teams have access to up‑to‑date timelines, plans, and reference materials. Post‑Launch Optimization Support post‑launch retrospectives by gathering lessons learned and integrating improvements into future launch frameworks. Partner with functional leads to refine SOPs, playbooks, and operational processes for future programs. Requirements Bachelor’s degree required; PMP, CAPM, Lean/Six Sigma, or program management training a strong plus. 3–5+ years of experience supporting biotech/pharma commercial launches (required). Experience in program management, operational excellence, or process optimization within life sciences. Strong ability to manage multiple parallel workstreams, synthesize complex information, and drive structured execution. Excellent communication, facilitation, and follow‑through skills; effective at influencing without authority. Proficiency with project management and workflow tools (Smartsheet, MS Project, Asana, Monday.com, Miro, etc.). Comfort working in a dynamic, lean biotech environment with evolving priorities and accelerated timelines. Work Environment & Physical Demands Office work environment with occasional travel for planning sessions and cross‑functional workshops. Ability to manage multiple priorities with high attention to detail and strong organizational discipline.

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      "text": "Responsibilities",
      "content": "<div>\n<p><strong>Commercial Launch Program Management</strong></p>\n<ul type=\"disc\">\n<li>Maintain the integrated <strong>commercial launch plan</strong>, tracking timelines, dependencies, and critical-path activities across Commercial, Medical, Market Access, Patient Services, Supply Chain, Quality, and Finance.</li>\n<li>Drive cross‑functional launch meetings: set agendas, capture decisions, track action items, and ensure accountable follow‑through.</li>\n<li>Prepare materials for commercial readiness reviews, governance meetings, and executive updates.</li>\n\n<p><strong>Operational Excellence &amp; Process Optimization</strong></p>\n<ul type=\"disc\">\n<li>Map, document, and optimize cross‑functional launch processes, identifying bottlenecks and opportunities for standardization.</li>\n<li>Build and maintain <strong>repeatable operating mechanisms</strong> (templates, trackers, dashboards, workflows, RACI matrices).</li>\n<li>Support continuous improvement by introducing tools, metrics, and operational discipline to strengthen execution quality.</li>\n\n<p><strong>Risk Management &amp; Governance</strong></p>\n<ul type=\"disc\">\n<li>Identify and mitigate risks, dependencies, and resource constraints impacting launch readiness.</li>\n<li>Ensure alignment between functional plans and enterprise‑level objectives, escalating issues when necessary.</li>\n<li>Maintain structured documentation (decision logs, RAID logs, governance summaries) to ensure transparency.</li>\n\n<p><strong>Cross‑Functional Alignment &amp; Communication</strong></p>\n<ul type=\"disc\">\n<li>Translate high‑level strategic goals into executable workplans with clear owners, timelines, and measurable outcomes.</li>\n<li>Serve as the central coordinator connecting Commercial with supporting functions (Regulatory, Quality, Supply Chain, Medical Affairs, Finance).</li>\n<li>Enable consistent communication and ensure all teams have access to up‑to‑date timelines, plans, and reference materials.</li>\n\n<p><strong>Post‑Launch Optimization</strong></p>\n<ul type=\"disc\">\n<li>Support post‑launch retrospectives by gathering lessons learned and integrating improvements into future launch frameworks.</li>\n<li>Partner with functional leads to refine SOPs, playbooks, and operational processes for future programs.</li>\n\n</ul></ul></ul></ul></ul></div>"
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