Medical Assistant - Behavioral Health

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    "jobTitle": "Medical Assistant - Behavioral Health",
    "location": "Adelante Healthcare Goodyear - Goodyear, AZ 85395",
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    "description": "<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">POSITION SUMMARY </span></b></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">The Medical Assistant provides direct patient care, acts as a patient advocate, and supports patients and families throughout the healthcare system. Responsibilities include assisting providers, preparing rooms, collecting specimens, administering medications, documenting electronic health records, and helping with patient discharge. The Medical Assistant also assists with self-management goals, insurance and referrals, conducts outreach after hospital stays, retrieves medical records, and helps with pharmacy questions.</span></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">  </span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">EXPECTATIONS</span></b></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day.  Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence. </span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">OUR CORE VALUES</span></b></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">I</span></b><span style=\"font-family:'Futura Std Book', sans-serif;\">nclusion</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">N</span></b><span style=\"font-family:'Futura Std Book', sans-serif;\">urture </span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">S</span></b><span style=\"font-family:'Futura Std Book', sans-serif;\">ervice</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">P</span></b><span style=\"font-family:'Futura Std Book', sans-serif;\">urposeful </span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">I</span></b><span style=\"font-family:'Futura Std Book', sans-serif;\">ntegrity</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">R</span></b><span style=\"font-family:'Futura Std Book', sans-serif;\">esilient</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">E</span></b><span style=\"font-family:'Futura Std Book', sans-serif;\">ngaged</span></span></span></span></li>\n</ul>",
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The Medical Assistant also assists with self-management goals, insurance and referrals, conducts outreach after hospital stays, retrieves medical records, and helps with pharmacy questions.\\n\\n  \\n\\n \\n\\nEXPECTATIONS\\n\\nEvery Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day.  Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence. \\n\\n \\n\\nOUR CORE VALUES\\n\\n\\n\\tInclusion\\n\\tNurture \\n\\tService\\n\\tPurposeful \\n\\tIntegrity\\n\\tResilient\\n\\tEngaged\\nQualificationsESSENTIAL SKILLS AND EXPERIENCE:\\n\\n \\n\\n\\n\\tHigh school diploma or GED from an accredited institution\\n\\tGraduation from an approved medical assistant training program \\n\\tA minimum of three (3) years’ experience working as a Medical Assistant in  a health care setting\\n\\tOr an equivalent combination of education and/or experience that provides  the necessary knowledge, skills, and abilities to perform the essential functions of the job\\n\\tCertification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)\\n\\tValid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations \\n\\tEffective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication\\n\\tProficient mathematical skills for use in a healthcare setting \\n\\tBasic computer proficiency to include Windows, MS Office, and internet \\n\\tAbility to problem solve in situations both independently or with support from team and/or leadership\\n\\tAbility to multi-task and work effectively in a high-stress and fast-moving environment\\n\\tMust have reliable transportation that can meet any operational reassignments of the organization during the workday.  If employee is driving during work hours, the employee is required to possess a valid driver’s license and must be in compliance with Arizona vehicle insurance requirements\\n\\n\\n \\n\\nPOSITION REPONSIBILITIES\\n\\n\\n\\tPrepare for the patient appointment by reviewing and updating patient records prior to patient arrival  \\n\\tInterview patient to obtain reason for visit: chief complaint, and document in electronic medical record following MA workflow protocols for intake of patient\\n\\tObtain and record the patients’ vital signs according to protocol for patients age\\n\\tPrepare exam room and patient for the type of exam/procedure to be performed\\n\\tMaintain patient confidentiality following all HIPAA policies and procedures\\n\\tDocument accurately all patient information in electronic health record\\n\\tCommunicate in a timely and professional manner with patients and other members of the care team at all times\\n\\n\\n\\n\\tKnow and follows the eight rights of drug assessment and administration\\n\\tKnow and follows procedure for immunization administration and storage\\n\\tFollow all medication policies and procedures for labeling, storing and use\\n\\n\\n\\n\\tKnow and utilizes principles of universal protocols and National Patient Safety Goals\\n\\tCleans and sterilizes instruments per protocol\\n\\tHas knowledge of surgical and diagnostic office procedures\\n\\n\\n\\n\\tCorrectly collect specimens, perform testing, and processes as indicated.\\n\\tProvides clear instructions to patients regarding obtaining and collecting of specimens.\\n\\tReview patient plan and educates patient on discharge instructions\\n\\tAll other duties as assigned (such as translation and travel to other locations)\\n\\tCan accurately identify medications and their indications for proper utilization\\n\\tWork independently and uses critical thinking skills to solve issues under pressure\\n\\tCoordinate continuity of patient care with external healthcare organizations and facilities such as referrals to outside specialties and ongoing two-way communication between providers.\\n\\tPromote clear communication among the care team and treating clinicians by ensuring awareness regarding patient care plans \\n\\tFacilitate patient care based upon approved standing orders and protocols.\\n\\tWorks collaboratively with the clinical team in data collection, health outcomes reporting, clinical audits, and programmatic evaluation. \\n\\tAssist in clinical care by providing utilization of resources, and development of new clinical tools, forms, and procedures. \\n\\tAct as a mentor to the Associate Medical Assistants\\n\\tUse excellent customer service and communication skills\\n\\tWill perform patient outreach calls as needed\\n\\tMeeting UDS &amp; 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Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.\\n\\n \\n\\nAdherence to Compliance and Code of Conduct\\n\\nAll employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.\\n\\n \\n\\n \\n\\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\\n\\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nPhysical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions.  The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\\n\\n \\n\\nWork environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites.  The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.\\n\\n \\n\\n\\nIn any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities.  Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises.  In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.\\n\",\"responsibilities\":\" \\n\\nPOSITION SUMMARY \\n\\nThe Medical Assistant provides direct patient care, acts as a patient advocate, and supports patients and families throughout the healthcare system. 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Quality-based measurements\\n\\tEducate patients regarding services such as the Integrated care model, Patient Portal, and other specialty service lines within our organization and helps them navigate access to these services.\\n\\n\\n \\n\\n \\n\\n \\n\\nNONESSENTIAL SKILLS AND EXPERIENCE:\\n\\n\\n\\tCertified Medical Assistant preferred\\n\\tAbility to communicate in more than one language\\n\\tElectronic Health Record experience\\n\\n\\n \\n\\nAdditional Duties and Responsibilities\\n\\n\\n\\tOther duties as requested or assigned\\n\\tPerform duties cross functionally across all departments and with all medical providers\\n\\tTravel to other health centers to meet operational needs for provider and patient care coverage\\n\\n\\n \\n\\nPatient Centered Medical Home (PCMH) and Integrated Care Team (ICT)\\n\\nAll employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.\\n\\n \\n\\nAdherence to Compliance and Code of Conduct\\n\\nAll employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.\\n\\n \\n\\n \\n\\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\\n\\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nPhysical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions.  The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\\n\\n \\n\\nWork environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites.  The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.\\n\\n \\n\\n\\nIn any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities.  Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises.  In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.\\n\",\"experienceRequirements\":\"ESSENTIAL SKILLS AND EXPERIENCE:\\n\\n \\n\\n\\n\\tHigh school diploma or GED from an accredited institution\\n\\tGraduation from an approved medical assistant training program \\n\\tA minimum of three (3) years’ experience working as a Medical Assistant in  a health care setting\\n\\tOr an equivalent combination of education and/or experience that provides  the necessary knowledge, skills, and abilities to perform the essential functions of the job\\n\\tCertification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)\\n\\tValid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations \\n\\tEffective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication\\n\\tProficient mathematical skills for use in a healthcare setting \\n\\tBasic computer proficiency to include Windows, MS Office, and internet \\n\\tAbility to problem solve in situations both independently or with support from team and/or leadership\\n\\tAbility to multi-task and work effectively in a high-stress and fast-moving environment\\n\\tMust have reliable transportation that can meet any operational reassignments of the organization during the workday.  If employee is driving during work hours, the employee is required to possess a valid driver’s license and must be in compliance with Arizona vehicle insurance requirements\\n\\n\\n \\n\\nPOSITION REPONSIBILITIES\\n\\n\\n\\tPrepare for the patient appointment by reviewing and updating patient records prior to patient arrival  \\n\\tInterview patient to obtain reason for visit: chief complaint, and document in electronic medical record following MA workflow protocols for intake of patient\\n\\tObtain and record the patients’ vital signs according to protocol for patients age\\n\\tPrepare exam room and patient for the type of exam/procedure to be performed\\n\\tMaintain patient confidentiality following all HIPAA policies and procedures\\n\\tDocument accurately all patient information in electronic health record\\n\\tCommunicate in a timely and professional manner with patients and other members of the care team at all times\\n\\n\\n\\n\\tKnow and follows the eight rights of drug assessment and administration\\n\\tKnow and follows procedure for immunization administration and storage\\n\\tFollow all medication policies and procedures for labeling, storing and use\\n\\n\\n\\n\\tKnow and utilizes principles of universal protocols and National Patient Safety Goals\\n\\tCleans and sterilizes instruments per protocol\\n\\tHas knowledge of surgical and diagnostic office procedures\\n\\n\\n\\n\\tCorrectly collect specimens, perform testing, and processes as indicated.\\n\\tProvides clear instructions to patients regarding obtaining and collecting of specimens.\\n\\tReview patient plan and educates patient on discharge instructions\\n\\tAll other duties as assigned (such as translation and travel to other locations)\\n\\tCan accurately identify medications and their indications for proper utilization\\n\\tWork independently and uses critical thinking skills to solve issues under pressure\\n\\tCoordinate continuity of patient care with external healthcare organizations and facilities such as referrals to outside specialties and ongoing two-way communication between providers.\\n\\tPromote clear communication among the care team and treating clinicians by ensuring awareness regarding patient care plans \\n\\tFacilitate patient care based upon approved standing orders and protocols.\\n\\tWorks collaboratively with the clinical team in data collection, health outcomes reporting, clinical audits, and programmatic evaluation. \\n\\tAssist in clinical care by providing utilization of resources, and development of new clinical tools, forms, and procedures. \\n\\tAct as a mentor to the Associate Medical Assistants\\n\\tUse excellent customer service and communication skills\\n\\tWill perform patient outreach calls as needed\\n\\tMeeting UDS &amp; Quality-based measurements\\n\\tEducate patients regarding services such as the Integrated care model, Patient Portal, and other specialty service lines within our organization and helps them navigate access to these services.\\n\\n\\n \\n\\n \\n\\n \\n\\nNONESSENTIAL SKILLS AND EXPERIENCE:\\n\\n\\n\\tCertified Medical Assistant preferred\\n\\tAbility to communicate in more than one language\\n\\tElectronic Health Record experience\\n\\n\\n \\n\\nAdditional Duties and Responsibilities\\n\\n\\n\\tOther duties as requested or assigned\\n\\tPerform duties cross functionally across all departments and with all medical providers\\n\\tTravel to other health centers to meet operational needs for provider and patient care coverage\\n\\n\\n \\n\\nPatient Centered Medical Home (PCMH) and Integrated Care Team (ICT)\\n\\nAll employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.\\n\\n \\n\\nAdherence to Compliance and Code of Conduct\\n\\nAll employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.\\n\\n \\n\\n \\n\\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\\n\\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nPhysical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions.  The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\\n\\n \\n\\nWork environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites.  The noise level in the work environment is usually moderate. 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    "applyAvailable": true,
    "educationLevel": "HS Diploma from accredited school",
    "qualifications": "<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">ESSENTIAL SKILLS AND EXPERIENCE:</span></b></span></span></p>\n\n<p> </p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">High school diploma or GED from an accredited institution</span></span></span></span></li>\n\t<li style=\"margin-bottom:15px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Graduation from an approved medical assistant training program </span></span></span></span></li>\n\t<li style=\"margin-bottom:15px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">A minimum of three (3) years’ experience working as a Medical Assistant in  a health care setting</span></span></span></span></li>\n\t<li style=\"margin-bottom:15px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Or an equivalent combination of education and/or experience that provides  the necessary knowledge, skills, and abilities to perform the essential functions of the job</span></span></span></span></li>\n\t<li style=\"margin-bottom:15px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)</span></span></span></span></li>\n\t<li style=\"margin-bottom:15px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations </span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Effective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Proficient mathematical skills for use in a healthcare setting </span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Basic computer proficiency to include Windows, MS Office, and internet </span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Ability to problem solve in situations both independently or with support from team and/or leadership</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Ability to multi-task and work effectively in a high-stress and fast-moving environment</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Must have reliable transportation that can meet any operational reassignments of the organization during the workday.  If employee is driving during work hours, the employee is required to possess a valid driver’s license and must be in compliance with Arizona vehicle insurance requirements</span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">POSITION REPONSIBILITIES</span></b></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Prepare</span></span><span style=\"font-family:'Futura Std Book', sans-serif;\"> for the patient appointment by reviewing and updating patient records prior to patient arrival  </span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Interview patient to obtain reason for visit: chief complaint, and document in electronic medical record following MA workflow protocols for intake of patient</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Obtain and record the patients’ vital signs according to protocol for patients age</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Prepare exam room and patient for the type of exam/procedure to be performed</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Maintain patient confidentiality following all HIPAA policies and procedures</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Document accurately all patient information in electronic health record</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Communicate in a timely and professional manner with patients and other members of the care team at all times</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Know and follows the eight rights of drug assessment and administration</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Know and follows procedure for immunization administration and storage</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Follow all medication policies and procedures for labeling, storing and use</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Know and utilizes principles of universal protocols and National Patient Safety Goals</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Cleans and sterilizes instruments per protocol</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Has knowledge of surgical and diagnostic office procedures</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Correctly collect specimens, perform testing, and processes as indicated.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Provides clear instructions to patients regarding obtaining and collecting of specimens.</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Review patient plan and educates patient on discharge instructions</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">All other duties as assigned (such as translation and travel to other locations)</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Can accurately identify medications and their indications for proper utilization</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Work independently and uses critical thinking skills to solve issues under pressure</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Coordinate continuity of patient care with external healthcare organizations and facilities such as referrals to outside specialties and ongoing two-way communication between providers.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Promote clear communication among the care team and treating clinicians by ensuring awareness regarding patient care plans </span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Facilitate patient care based upon approved standing orders and protocols.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Works collaboratively with the clinical team in data collection, health outcomes reporting, clinical audits, and programmatic evaluation. </span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Assist in clinical care by providing utilization of resources, and development of new clinical tools, forms, and procedures. </span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Act as a mentor to the Associate Medical Assistants</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Use excellent customer service and communication skills</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Will perform patient outreach calls as needed</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Meeting UDS &amp; Quality-based measurements</span></span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Educate patients regarding services such as the Integrated care model, Patient Portal, and other specialty service lines within our organization and helps them navigate access to these services.</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-left:48px;\"> </p>\n\n<p style=\"margin-left:48px;\"> </p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">NONESSENTIAL SKILLS AND EXPERIENCE:</span></b></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Certified Medical Assistant preferred</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Ability to communicate in more than one language</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Electronic Health Record experience</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">Additional Duties and Responsibilities</span></b></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Other duties as requested or assigned</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Perform duties cross functionally across all departments and with all medical providers</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Travel to other health centers to meet operational needs for provider and patient care coverage</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">Patient Centered Medical Home (PCMH) and Integrated Care Team (ICT)</span></b></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">Adherence to Compliance and Code of Conduct</span></b></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.</span></span></span></p>\n\n<p> </p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">PHYSICAL DEMANDS AND WORK ENVIRONMENT</span></b></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">Physical demands:</span></b><span style=\"font-family:'Futura Std Book', sans-serif;\"> While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions.  The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:'Futura Std Book', sans-serif;\">Work environment:</span></b><span style=\"font-family:'Futura Std Book', sans-serif;\"> While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites.  The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.</span></span></span></p>\n\n<p> </p>\n\n<div style=\"border:solid 1pt;padding:1pt 4pt 1pt 4pt;\">\n<p style=\"border:none;padding:0in;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities.  Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises.  In compliance with <i>EEOC 29 CFR part 1630</i>, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.</span></span></span></span></p>\n</div>",
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    "legalRevisionDate": {
      "date": "2026-03-05T11:30:07.000Z",
      "timezone": "America/Chicago",
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    "primaryPhoneCountry": "US",
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    "qualificationsTitle": "Qualifications",
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    "jobId": 241182,
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    "jobTitle": "Medical Assistant - Behavioral Health",
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    "locations": "Adelante Healthcare Goodyear - Goodyear, AZ 85395",
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    "description": " \n\nPOSITION SUMMARY \n\nThe Medical Assistant provides direct patient care, acts as a patient advocate, and supports patients and families throughout th...",
    "positionType": "Full Time"
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