Home › Companies › Assistant Concierge Manager - Avalon
Assistant Concierge Manager - Avalon
— · Alpharetta, GA, US, Alpharetta, GA · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | d2cb1512-4b5d-49ef-ad80-7faab70b6757 |
| Title | Assistant Concierge Manager - Avalon |
| Normalized title | - |
| Department / team | - |
| Location | Alpharetta, GA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-03-24 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from this company. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Alpharetta. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | - |
| Source | 04fcd25b-5806-4952-8f81-b16037129e6f |
| ATS provider | ADP Workforce Now Recruiting |
Description
Jamestown
JOB DESCRIPTION
POSITION/LEVEL: Assistant Concierge Manager FLSA STATUS: Exempt
DEPT/OFFICE: Property Management DATE: December 2025
REPORTS TO: General Manager
JOB SUMMARY :
The Assistant Concierge Manager will interact with internal and external guests and residents of Avalon. Provide unparallel service, creating and providing a seamless experience for all customers. The Assistant Concierge Manager will service customers both on the phone and in person, providing information in response to inquiries on a variety of calls, having a broad base of knowledge in a wide variety of areas. The position will provide leadership support; and assistance to the team; train and coach ambassadors as needed and enforce all policies and procedures.
QUALIFICATIONS :
High School Diploma, AA. Degree preferred, or equivalent work experience. Excellent communication skills – verbal and written.
ESSENTIAL JOB FUNCTIONS :
Utilize all resources available to ensure full knowledge and understanding of the property to provide an exceptional service experience for our guest. Identify and fully develop the inventories of services provided to guests and residents of Avalon. Assist with overseeing the “surprise and delight” offerings to guest of Avalon by coordinating the Concierge responsible portion of hospitality. Develop relationships with Avalon retail, office tenants, and residential communities. Leverage these relationships to build loyalty to Avalon and devoted fans of the services offered through Club Avalon. Provide leadership support for the Concierge team; including training and ongoing coaching as needed. Coordinate customer, guest, and resident’s needs with other departments as required, ensuring a seamless guest experience. Assist with managing Club Avalon Black Card program, communicating benefits of the program to all guests and coordinating monthly events for members. Prepare supply and equipment orders for the Concierge booth and Concierge team, to be approved by the Concierge Manager Ensure uniform guidelines are always adhered to by Concierge members; clean and pressed and worn in the appropriate manner. Assist the Concierge Manager and Management office in special event planning. Facilitate daily line-ups with all operational departments. Develop and retain the best ExperienceMakers that make up the Avalon Concierge team. Assistant Concierge Manager will work scheduled shifts in Concierge in addition to scheduled meetings.
IMPORTANT JOB FUNCTIONS:
Majority of work time will be spent in an office environment, however, set up and during events, candidate should be able to meet the following physical requirements:
Physical Requirements:
Able to lift up to 35 pounds Standing up to 8 hours a day in an outdoor environment Walking for up to 8 hours a day Stooping Bending up to 4 hours a day Working outdoors for up to 8 hours a day Ability to climb ladders and stairs Must be able to work in a fast-paced environment, always maintaining professionalism. Ability to multi-task and work well under pressure. Excellent customer service experience in hotel, retail or restaurant setting. Organized, detail-oriented self-starter, able to work independently and part of a group. Must be flexible and able to work weekends, nights and holidays to support shopping center peak hours of operation and Concierge team needs.
MATERIAL AND EQUIPMENT USED :
Computer Microsoft Office Suite General Office Equipment KNOWLEDGE, SKILLS, AND ABILITIES :
Knowledge of:
All computer applications and hardware related to performance of the essential functions of the job. Skill in:
Conflict Management Resolution Organizational and interpersonal skills The ability to meet deadlines; accomplish work in order of priority; professionally maintain composure & effectiveness under pressure and changing conditions
Full job record
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| Org ID | d2cb1512-4b5d-49ef-ad80-7faab70b6757 |
| Source ID | 04fcd25b-5806-4952-8f81-b16037129e6f |
| Board ID | 04fcd25b-5806-4952-8f81-b16037129e6f |
| Provider | adp_workforcenow |
| Provider Job Key | 950897 |
| Title | Assistant Concierge Manager - Avalon |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Alpharetta, GA, US, Alpharetta, GA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | GA |
| City | Alpharetta |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=deb34c20-faf2-42d6-a1e6-7624a4ebbea3&ccId=19000101_000001&lang=en_US&type=JS&jobId=950897&jwId=9201721996326_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=deb34c20-faf2-42d6-a1e6-7624a4ebbea3&ccId=19000101_000001&lang=en_US&type=JS&jobId=950897&jwId=9201721996326_1 |
| First Seen At | 2026-05-31 18:06:33Z |
| Last Seen At | 2026-06-06 12:14:25Z |
| Last Checked At | 2026-06-06 12:14:25Z |
| Last Changed At | 2026-06-06 12:14:25Z |
| Inactive At | — |
| Source Posted At | 2026-03-24 18:08:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=deb34c20-faf2-42d6-a1e6-7624a4ebbea3|19000101_000001/date=2026-06-06/2026-06-06T12-14-24-857Z-7e6235520187e1abce88bd0762f4f40d23bb44dc5509a5901aa40b465d6c4ff6.json |
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"requisitionDescription": "<div><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;' data-pasted=\"true\"><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'> Jamestown</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'> JOB DESCRIPTION </span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;'> </span></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;line-height:.95pt;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;'> </span></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;margin-left:1.5in;text-align:justify;text-indent:-1.5in;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;'>POSITION/LEVEL: Assistant Concierge Manager FLSA STATUS: Exempt</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;margin-left:1.5in;text-align:justify;text-indent:-1.5in;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;'>DEPT/OFFICE: Property Management DATE: December 2025 </span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;margin-left:1.5in;text-align:justify;text-indent:-1.5in;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;'>REPORTS TO: General Manager</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;margin-left:1.5in;text-align:justify;text-indent:-1.5in;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:#0D0D0D;'> </span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>JOB SUMMARY</span></u></strong><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>:</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'> </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">The Assistant Concierge Manager will interact with internal and external guests and residents of Avalon. Provide unparallel service, creating and providing a seamless experience for all customers. The Assistant Concierge Manager will service customers both on the phone and in person, providing information in response to inquiries on a variety of calls, having a broad base of knowledge in a wide variety of areas. The position will provide leadership support; and assistance to the team; train and coach ambassadors as needed and enforce all policies and procedures. </span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\"> </span></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>QUALIFICATIONS</span></u></strong><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>:</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'> </span></p><ul type=\"disc\" style=\"margin-bottom:0in;\"><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>High School Diploma, AA. Degree preferred, or equivalent work experience. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Excellent communication skills – verbal and written.</span></li></ul><p><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>ESSENTIAL JOB FUNCTIONS</span></u></strong><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>:</span></strong></p><ul type=\"circle\" style=\"margin-bottom:0in;\"><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Utilize all resources available to ensure full knowledge and understanding of the property to provide an exceptional service experience for our guest. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Identify and fully develop the inventories of services provided to guests and residents of Avalon. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Assist with overseeing the “surprise and delight” offerings to guest of Avalon by coordinating the Concierge responsible portion of hospitality. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Develop relationships with Avalon retail, office tenants, and residential communities. Leverage these relationships to build loyalty to Avalon and devoted fans of the services offered through Club Avalon. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Provide leadership support for the Concierge team; including training and ongoing coaching as needed. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Coordinate customer, guest, and resident’s needs with other departments as required, ensuring a seamless guest experience. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Assist with managing Club Avalon Black Card program, communicating benefits of the program to all guests and coordinating monthly events for members. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Prepare supply and equipment orders for the Concierge booth and Concierge team, to be approved by the Concierge Manager</span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Ensure uniform guidelines are always adhered to by Concierge members; clean and pressed and worn in the appropriate manner. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Assist the Concierge Manager and Management office in special event planning. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Facilitate daily line-ups with all operational departments. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Develop and retain the best ExperienceMakers that make up the Avalon Concierge team. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Assistant Concierge Manager will work scheduled shifts in Concierge in addition to scheduled meetings. </span></li></ul><p><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'><br></span></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>IMPORTANT JOB FUNCTIONS:</span></u></strong></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='font-size:14px;font-family:\"Georgia\",serif;'> </span></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Majority of work time will be spent in an office environment, however, set up and during events, candidate should be able to meet the following physical requirements:</span></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Physical Requirements: </span></p><div style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Able to lift up to 35 pounds</span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Standing up to 8 hours a day in an outdoor environment</span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Walking for up to 8 hours a day</span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Stooping</span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Bending up to 4 hours a day</span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Working outdoors for up to 8 hours a day</span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;color:black;'>Ability to climb ladders and stairs</span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:15px;'>Must be able to work in a fast-paced environment, always maintaining professionalism. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:15px;'>Ability to multi-task and work well under pressure. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:15px;'>Excellent customer service experience in hotel, retail or restaurant setting. </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:15px;'>Organized, detail-oriented self-starter, able to work independently and part of a group.</span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:15px;'>Must be flexible and able to work weekends, nights and holidays to support shopping center peak hours of operation and Concierge team needs. </span></li></ul></div><p style='margin-right:0in;margin-left:.5in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:0in;margin-bottom:0in;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'> </span></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;background:white;'><span style='font-size:14px;font-family:\"Georgia\",serif;'> </span></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>MATERIAL AND EQUIPMENT USED</span></u></strong><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>:</span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'> </span></p><div style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:15px;'>Computer </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:15px;'>Microsoft Office Suite </span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:15px;'>General Office Equipment</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>KNOWLEDGE, SKILLS, AND ABILITIES</span></u></strong><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>:</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'> </span></p><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'> Knowledge of:</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='line-height:115%;font-family:\"Calibri\",sans-serif;font-size:15px;'>All computer applications and hardware related to performance of the essential functions of the job.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'> Skill in:</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Conflict Management Resolution</span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Organizational and interpersonal skills</span></li><li style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>The ability to meet deadlines; accomplish work in order of priority; professionally maintain composure & effectiveness under pressure and changing conditions</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Shruti\",sans-serif;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'> </span></strong></p></div>\n",
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}Get this page with API
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