Care Coordinator Bell County

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    "location": {
      "city": "Bell County",
      "state": "Texas"
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    "jobOpeningName": "Care Coordinator Bell County",
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    "location": {
      "city": "Bell County",
      "state": "Texas",
      "postalCode": "76549",
      "addressCountry": "United States"
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    "datePosted": "2026-02-25",
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    "description": "<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\"><em>At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our <a href=\"https://drive.google.com/file/d/1_Uv-9izGoTX-LjuLLKK5fL3E799jtaAG/view?usp=drive_link\" target=\"_blank\" rel=\"noopener noreferrer\">Statement of Faith</a></em></span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Job Title:</span> CSEY Care Coordinator - Bell County</span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Job Status: </span>Full-time, exempt, grant-funded</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Job Location:</span> Hybrid</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Job Summary:</span> Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governor’s Child Sex Trafficking Team, is committed to implementing the Texas Model for Care Coordination for Commercially Sexually Exploited Youth (CSEY). Care coordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Care coordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Care coordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and ensure that local and statewide partners are bridges instead of barriers to services for youth and their families.  </span></p>\n<p><span style=\"font-size: 12pt\">The primary functions of the CSEY Care Coordinator are to implement Unbound Now’s care coordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governor’s Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional care coordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for care coordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the care coordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Compensation:</span> Annual salary</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Benefits:</span> Unbound Now is proud to offer a premier benefits package that prioritizes the health and financial security of our team members and their families:</p>\n<ul>\n<li>100% Employer-Paid Health Insurance: We cover 100% of medical premiums for both the employee and their family. (For a single employee, this is a $8,267+ annual value added to your base salary).</li>\n<li>Employer-Paid Life Insurance: Fully covered for the employee at no cost.</li>\n<li>Retirement Savings: 401(k) plan with a 3% salary match (eligible after 90 days; 1-year vesting).</li>\n<li>Dental &amp; Vision: Comprehensive plans available at the employee’s expense.</li>\n<li>Voluntary Benefits: Access to supplemental Accident, Critical Illness, Hospital, and Disability insurance</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Availability:</span> Generally, Monday through Friday, 8:30-5:30. Will share 24/7 on-call with one other regional care coordinator on weekends, evenings, and holidays. Anticipated 45-50-hour work week. Some travel is possible.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Working Conditions: </span>Work performed primarily remotely, with some expectation and flexibility of work in normal office environments as required.  The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Job Responsibilities:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Build consensus among regional partner agencies to establish protocols</span></li>\n<li><span style=\"font-size: 12pt\">Implement Unbound Now’s care coordination program regionally, following the Texas Office of the Governor Child Sex Trafficking Team’s expectations as outlined in The Texas Model for Care Coordination Grant Program, FY2025-26 funding announcement, and any subsequent direction provided by the CSTT</span></li>\n<li><span style=\"font-size: 12pt\">Share 24/7 remote care coordination line with co Care Coordinator</span></li>\n<li><span style=\"font-size: 12pt\">Complete CSE-ITs as needed</span></li>\n<li><span style=\"font-size: 12pt\">Secure and retain the release of information and consent for care coordination services.</span></li>\n<li><span style=\"font-size: 12pt\">Encourage engagement of CSEY advocacy services.</span></li>\n<li><span style=\"font-size: 12pt\">Facilitate rapid response meetings, service staffing meetings, and family engagement meetings.</span></li>\n<li><span style=\"font-size: 12pt\">Schedule and facilitate regular meetings of advisory councils in the service region</span></li>\n<li><span style=\"font-size: 12pt\">Take care not to release confidential information without parent/guardian consent.</span></li>\n<li><span style=\"font-size: 12pt\">Support the regional care coordination team in promoting and hosting awareness events and education/training events.</span></li>\n<li><span style=\"font-size: 12pt\">Facilitate case analyses by the regional care coordination team</span></li>\n<li><span style=\"font-size: 12pt\">Facilitate data evaluation sessions by the regional care coordination team</span></li>\n<li><span style=\"font-size: 12pt\">Maintain a strong line of communication with the Care Coordination Program Director regarding any issues that develop</span></li>\n<li><span style=\"font-size: 12pt\">Attend weekly meetings with the co-CSEY Care Coordinator and the Care Coordination Program Director to review progress and upcoming objectives of the Care Coordination Team.</span></li>\n<li><span style=\"font-size: 12pt\">Attend weekly group supervision meetings with the Care Coordination Program Director to review program progress and upcoming objectives.</span></li>\n<li><span style=\"font-size: 12pt\">Participate in regular gatherings of all Unbound Now care coordination staff to ensure consistency in service delivery and adherence to policies and protocol.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Be prepared to share about Unbound Now’s care coordination services as needed.</span></li>\n<li><span style=\"font-size: 12pt\">Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Now’s electronic case management system (generally same day)</span></li>\n<li><span style=\"font-size: 12pt\">Develop and maintain good working relationships with essential regional partners, including but not limited to the children’s advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorney’s office.</span></li>\n<li><span style=\"font-size: 12pt\">Facilitate partner commitment, consistency, and accountability.</span></li>\n<li><span style=\"font-size: 12pt\">Seek and review feedback from regional partners</span></li>\n<li><span style=\"font-size: 12pt\">Share 50/50 responsibility for 24/7 crisis line with co-care coordinator </span>\n<ul>\n<li><span style=\"font-size: 12pt\">Following CCT protocols, obtain consent and contact the CSEY Advocate Agency </span></li>\n<li><span style=\"font-size: 12pt\">Alert the medical provider receiving the victim  from LE or DFPS </span></li>\n<li><span style=\"font-size: 12pt\">Notify CCT members of recovery or identification, or if the child receives a clear concern on CSE-IT</span></li>\n<li><span style=\"font-size: 12pt\">Start a case management file for the survivor </span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Share 50/50 responsibility for RRM-C and RRM-NC duties</span>\n<ul>\n<li><span style=\"font-size: 12pt\">After a case management file has been opened </span>\n<ul>\n<li><span style=\"font-size: 12pt\">Initiate collection of information from DFPS, JJC, LE, CAC, and SA, and others as needed. </span></li>\n<li><span style=\"font-size: 12pt\">Coordinate RRM with CCT </span>\n<ul>\n<li><span style=\"font-size: 12pt\">Notify, schedule, facilitate, and document RRM to capture all decisions and action plans.</span></li>\n</ul>\n</li>\n</ul>\n</li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Perform all follow-up activities for any RRM conducted by the coordinator</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Notify residential and other service providers identified in the RR meeting that a referral will be forthcoming </span></li>\n<li><span style=\"font-size: 12pt\">If applicable, follow up with the entity responsible for submitting the referral documentation to the placement agency</span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Maintain contact with CSEY Advocate Agency and/or others directly in contact with the victim to receive updates that inform decisions for the CCT.</span></li>\n<li><span style=\"font-size: 12pt\">Send out the action plan to all CCT members.</span></li>\n<li><span style=\"font-size: 12pt\">Schedule all Service Status Meetings for cases created by the coordinator for which an RRM was conducted (50/50 case load) </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Facilitate information sharing with MDT to provide updates for upcoming SSMs</span></li>\n<li><span style=\"font-size: 12pt\">responsible for facilitation, coordination, documentation, and management of assigned cases</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Manage community relations and nurture, and develop advisory council partner relations </span></li>\n<li><span style=\"font-size: 12pt\">Host education/training events </span></li>\n<li><span style=\"font-size: 12pt\">Promote education/training events </span></li>\n<li><span style=\"font-size: 12pt\">Co-Host advisory council meetings </span></li>\n<li><span style=\"font-size: 12pt\">Conduct data evaluation sessions with the advisory council </span></li>\n<li><span style=\"font-size: 12pt\">Attend weekly meetings with the Care Coordinator Program Director to provide updates and collaborative discussion of care coordination efforts</span></li>\n<li><span style=\"font-size: 12pt\">Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the Care Coordination Program Director immediately</span></li>\n<li><span style=\"font-size: 12pt\">Complete all Unbound Now required training on time</span></li>\n<li><span style=\"font-size: 12pt\">Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process</span></li>\n<li><span style=\"font-size: 12pt\">Submit travel reimbursements daily, adhering to all travel guidelines</span></li>\n<li><span style=\"font-size: 12pt\">Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Desired Outcomes:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Youth and their families in the service region are consistently served with professionalism </span>and compassion.</li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Compliance with CSTT expectations for care coordination was upheld in the service regions.</span></li>\n<li><span style=\"font-size: 12pt\">Excellent working relationships with regional partners</span></li>\n<li><span style=\"font-size: 12pt\">Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting</span></li>\n<li><span style=\"font-size: 12pt\">Community and regional partner agencies understand Unbound Now’s care coordination </span>services, with strong public presentations and written materials available as needed</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Working Relationships:</span></p>\n<p><span style=\"font-size: 12pt\">Supervisor: Care Coordination Program Director</span></p>\n<p><span style=\"font-size: 12pt\">Works with: Regional partner agencies and Unbound Now HQ staff</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Experience and Education:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Bachelor’s degree in social work or related field  </span></li>\n<li><span style=\"font-size: 12pt\">Experience working with youth who have experienced commercial sexual exploitation</span></li>\n<li><span style=\"font-size: 12pt\">Experience working collaboratively with regional partner agencies</span></li>\n<li><span style=\"font-size: 12pt\">Proficient in  facilitating awareness presentations and training</span></li>\n<li><span style=\"font-size: 12pt\">Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments</span></li>\n<li><span style=\"font-size: 12pt\">Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects </span></li>\n<li><span style=\"font-size: 12pt\">Ability to empathize with stakeholders’ perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process</span></li>\n<li><span style=\"font-size: 12pt\">Experience with documentation in a cloud-based case management software</span></li>\n<li><span style=\"font-size: 12pt\">Experience facilitating protocol development</span></li>\n<li><span style=\"font-size: 12pt\">Trained and experienced in trauma-informed care</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Job Requirements:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Mature Christian faith, as evidenced by participation in a local Christian church.</span></li>\n<li><span style=\"font-size: 12pt\">Three references (supervisor, professional, personal)</span></li>\n<li><span style=\"font-size: 12pt\">Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check.</span></li>\n<li><span style=\"font-size: 12pt\">Pass employment eligibility verification.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to build and maintain consensus</span></li>\n<li><span style=\"font-size: 12pt\">Excellent organizational and administrative abilities</span></li>\n<li><span style=\"font-size: 12pt\">Excellent communication and interpersonal skills</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Strong public presentation skills, in person and online</span></li>\n<li><span style=\"font-size: 12pt\">Culturally competent</span></li>\n<li><span style=\"font-size: 12pt\">Ability and willingness to maintain the confidentiality of sensitive information</span></li>\n<li><span style=\"font-size: 12pt\">Ability to problem-solve and think creatively as needed </span></li>\n<li><span style=\"font-size: 12pt\">Ability to work both in highly structured and unstructured settings </span></li>\n<li><span style=\"font-size: 12pt\">Abide by Unbound Now policies at all times</span></li>\n<li><span style=\"font-size: 12pt\">Willingness to travel regionally as needed using personal vehicle, reliable vehicle, valid driver’s license, and car insurance</span></li>\n<li><span style=\"font-size: 12pt\">Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process.</span></li>\n<li><span style=\"font-size: 12pt\">Submit travel reimbursements daily, adhering to all travel guidelines</span></li>\n<li><span style=\"font-size: 12pt\">Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)</span></li>\n<li><span style=\"font-size: 12pt\">Complete all Unbound Now required training on time</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Physical and Driving Requirements</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Must possess a valid driver’s license and be able to operate a personal or company vehicle as needed for work-related travel.</span></li>\n<li><span style=\"font-size: 12pt\">Demands the ability to respond on scene during all hours of the night.</span></li>\n<li><span style=\"font-size: 12pt\">Occasional physical demands may require the ability to lift or carry loads up to 50 pounds.</span></li>\n<li><span style=\"font-size: 12pt\">Frequent demands require close visual attention to detail and prolonged periods of mental concentration.</span></li>\n</ul>\n<p><br><br></p>",
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