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MTM Clinical Specialist

7E4EB3D649413723D5706AFD08F9EF3D · Remote · Active · $22 / hour · Paycom ATS

Job facts

FieldValue
Company7E4EB3D649413723D5706AFD08F9EF3D
TitleMTM Clinical Specialist
Normalized title-
Department / team-
Locations clinical role in the care of patients Proven ability to: Use and pronounce common medical and pharmacy terms correctly, Canada
Work modelRemote / Remote
Employment type-
Salary$22 / hour
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-02-20 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Linked records

Company7E4EB3D649413723D5706AFD08F9EF3D
Source4854cc9f-cf14-4a58-a555-a2311e31f814
ATS providerPaycom ATS

Description

Description JOB SUMMARY The Medication Therapy Management (MTM) Clinical Specialist will provide assistance to the MTM Pharmacist(s) to support our mission of delivering safe, effective, and affordable medication therapy to our target population. The Medication Therapy Management (MTM) Clinical Specialist will support the MTM Pharmacist(s) in providing outstanding customer/patient service. In addition, will assume the responsibility of performing technical and clerical duties, which do not require the professional clinical judgment of the Pharmacist. This includes inbound/outbound call handling discussing the benefits of a Comprehensive Medication Review and scheduling patients for a review with a pharmacist. ESSENTIAL DUTIES & RESPONSIBILITIES Team Based Patient Care Activities Contact patients via phone to introduce and explain the benefits of the MTM program and ensure patients are prepared to complete the MTM service at their scheduled appointment time. Accurately conduct telephonic patient intake by inputting demographic, allergy and medication information into the MTM platform. Document patient questions and/or concerns for the pharmacist to address directly with the patient. Contact patients as needed for follow up and adherence monitoring. Complete outreach to prescriber offices regarding pharmacist's interventions Other duties as assigned by leadership Scheduling Activities : Contact patients to introduce and explain the benefits of the MTM program Schedule appointments for the MTM Pharmacist(s) to complete Comprehensive Medication Reviews, Disease State Medication Reviews, or Targeted Interventions Receive and respond to incoming patient calls; take appropriate action based off protocols and use critical thinking skills to escalate calls to appropriate parties when needed Accurately document all discussions with patients and schedule follow up appointments as needed Update patient demographic information in the MTM platform Obtain correct/updated health care provider contact information General Activities: Provide exemplary internal and external customer service through prompt, professional, and polite communication Perform auxiliary functions essential to the efficient operation of the department Meet productivity and performance expectations set forth by manager. Qualifications KNOWLEDGE & REQUIREMENTS Strong Telephonic Skills – Ability to speak clearly and communicate fluidly with senior citizens and healthcare professionals alike Excellent Listening and Interpersonal Skills – Ability to convey warmth and empathy to others while patiently employing active listening techniques Healthcare Professional-level Communication Skills – Ability to articulate complex information, both verbally and in writing, in a clear and concise manner to a variety of audiences Professional Demeanor – Consistent demonstration of a professional attitude and behavior Exceptional Interviewing Skills – Ability to probe and question patients to extract information to understand concerns and needs Conflict Resolution Skills – Ability to defuse potential customer conflict and respond supportively to patients through use of appropriate tone, questioning, or counsel Strong Work Values – Ability to follow all company and departmental processes and procedures Self-Management Skills – Self-motivation, organization, and attention to detail Knowledge of the Law – Understanding of basic compliance measures for the CMS programs, and ensure privacy and confidentiality as required by HIPAA, company and department guidelines Computer Technology Competency - Proficiency in use of Microsoft Word, Excel, and Outlook, with strong data entry skills and ability to multitask using multiple databases/applications Diligent healthcare professional in operations environment, ensuring high level of attendance and exceeding productivity benchmarks. Dedicated to maintaining exceptional standards in a patient-centric environment, prioritizing quality care Preferred: High school diploma or equivalent Outpatient pharmacy technician experience Medication reconciliation experience PTCB Advanced Certified Pharmacy Technician (CPhT-Adv) certification Completion of a Medication History Education Training Program Medical background or alternative patient care experience Experience coordinating, delivering, and or supporting MTM programs Experience with MTM Platforms, electronic health records and scheduling software Required: Active pharmacy technician license in state of residence where required and current National Pharmacy Technician Certification (ExCPT or PTCB) Proven record of excellent attendance and punctuality Extensive understanding of: Medications and medical terminology, including basic disease state knowledge Pharmaceutical therapeutic categories and common indications of medications The pharmacist’s clinical role in the care of patients Proven ability to: Use and pronounce common medical and pharmacy terms correctly, including medication names Use and understand pharmaceutical references Evaluate information from both oral and written sources and report information to pharmacists Follow step-by-step instructions and enter data accurately into MTM database with close attention to detail Provide excellent customer service with a can-do attitude Work independently in a collaborative environment EDUCATION & EXPERIENCE REQUIREMENTS Minimum years of work experience: 1 year Minimum level of education or education/experience: High School Diploma PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent sitting in stationary position at a desk Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs Occasional twisting of body Occasional reaching by extending hands and arms in any direction Occasional lifting, pulling, or pushing What’s In It For You? Medical, Dental and Vision Plans Voluntary Benefits HSA & FSA Fertility & Family Planning Benefits Paid Parental Leave Adoption Assistance Program Employee Resource Groups Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates 11 Paid Holidays Corporate Wellness Program 401(k) plan offering both pre‑tax and Roth contributions, plus an employer match The starting rate for this position is $22.00 per hour. The actual rate of pay offered will consider candidate’s geographic location, job related knowledge, experience, and skill amongst other potential factors. There may be a bonus or commission, and/or a long-term incentive that will be provided as part of the compensation package, along with medical, financial and/or other benefits, depending on the level and position offered.

Full job record

Job IDdaae53354af8415e2bc0c13f13de40df31b6ea07
Org ID0f2cb3f7-88e1-41a1-a902-49b7dcacc709
Source ID4854cc9f-cf14-4a58-a555-a2311e31f814
Board ID4854cc9f-cf14-4a58-a555-a2311e31f814
Providerpaycom
Provider Job Key506794
TitleMTM Clinical Specialist
Normalized Title
Statusactive
Activeyes
Location Text
Department
Team
Employment Type
Workplace Typeremote
Remote Policyremote
CountryCanada
Region
Citys clinical role in the care of patients Proven ability to: Use and pronounce common medical and pharmacy terms correctly
Salary RawDescription JOB SUMMARY The Medication Therapy Management (MTM) Clinical Specialist will provide assistance to the MTM Pharmacist(s) to support our mission of delivering safe, effective, and affordable medication therapy to our target population. The Medication Therapy Management (MTM) Clinical Specialist will support the MTM Pharmacist(s) in providing outstanding customer/patient service. In addition, will assume the responsibility of performing technical and clerical duties, which do not require the professional clinical judgment of the Pharmacist. This includes inbound/outbound call handling discussing the benefits of a Comprehensive Medication Review and scheduling patients for a review with a pharmacist. ESSENTIAL DUTIES & RESPONSIBILITIES Team Based Patient Care Activities Contact patients via phone to introduce and explain the benefits of the MTM program and ensure patients are prepared to complete the MTM service at their scheduled appointment time. Accurately conduct telephonic patient intake by inputting demographic, allergy and medication information into the MTM platform. Document patient questions and/or concerns for the pharmacist to address directly with the patient. Contact patients as needed for follow up and adherence monitoring. Complete outreach to prescriber offices regarding pharmacist's interventions Other duties as assigned by leadership Scheduling Activities : Contact patients to introduce and explain the benefits of the MTM program Schedule appointments for the MTM Pharmacist(s) to complete Comprehensive Medication Reviews, Disease State Medication Reviews, or Targeted Interventions Receive and respond to incoming patient calls; take appropriate action based off protocols and use critical thinking skills to escalate calls to appropriate parties when needed Accurately document all discussions with patients and schedule follow up appointments as needed Update patient demographic information in the MTM platform Obtain correct/updated health care provider contact information General Activities: Provide exemplary internal and external customer service through prompt, professional, and polite communication Perform auxiliary functions essential to the efficient operation of the department Meet productivity and performance expectations set forth by manager. Qualifications KNOWLEDGE & REQUIREMENTS Strong Telephonic Skills – Ability to speak clearly and communicate fluidly with senior citizens and healthcare professionals alike Excellent Listening and Interpersonal Skills – Ability to convey warmth and empathy to others while patiently employing active listening techniques Healthcare Professional-level Communication Skills – Ability to articulate complex information, both verbally and in writing, in a clear and concise manner to a variety of audiences Professional Demeanor – Consistent demonstration of a professional attitude and behavior Exceptional Interviewing Skills – Ability to probe and question patients to extract information to understand concerns and needs Conflict Resolution Skills – Ability to defuse potential customer conflict and respond supportively to patients through use of appropriate tone, questioning, or counsel Strong Work Values – Ability to follow all company and departmental processes and procedures Self-Management Skills – Self-motivation, organization, and attention to detail Knowledge of the Law – Understanding of basic compliance measures for the CMS programs, and ensure privacy and confidentiality as required by HIPAA, company and department guidelines Computer Technology Competency - Proficiency in use of Microsoft Word, Excel, and Outlook, with strong data entry skills and ability to multitask using multiple databases/applications Diligent healthcare professional in operations environment, ensuring high level of attendance and exceeding productivity benchmarks. Dedicated to maintaining exceptional standards in a patient-centric environment, prioritizing quality care Preferred: High school diploma or equivalent Outpatient pharmacy technician experience Medication reconciliation experience PTCB Advanced Certified Pharmacy Technician (CPhT-Adv) certification Completion of a Medication History Education Training Program Medical background or alternative patient care experience Experience coordinating, delivering, and or supporting MTM programs Experience with MTM Platforms, electronic health records and scheduling software Required: Active pharmacy technician license in state of residence where required and current National Pharmacy Technician Certification (ExCPT or PTCB) Proven record of excellent attendance and punctuality Extensive understanding of: Medications and medical terminology, including basic disease state knowledge Pharmaceutical therapeutic categories and common indications of medications The pharmacist’s clinical role in the care of patients Proven ability to: Use and pronounce common medical and pharmacy terms correctly, including medication names Use and understand pharmaceutical references Evaluate information from both oral and written sources and report information to pharmacists Follow step-by-step instructions and enter data accurately into MTM database with close attention to detail Provide excellent customer service with a can-do attitude Work independently in a collaborative environment EDUCATION & EXPERIENCE REQUIREMENTS Minimum years of work experience: 1 year Minimum level of education or education/experience: High School Diploma PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent sitting in stationary position at a desk Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs Occasional twisting of body Occasional reaching by extending hands and arms in any direction Occasional lifting, pulling, or pushing What’s In It For You? Medical, Dental and Vision Plans Voluntary Benefits HSA & FSA Fertility & Family Planning Benefits Paid Parental Leave Adoption Assistance Program Employee Resource Groups Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates 11 Paid Holidays Corporate Wellness Program 401(k) plan offering both pre‑tax and Roth contributions, plus an employer match The starting rate for this position is $22.00 per hour. The actual rate of pay offered will consider candidate’s geographic location, job related knowledge, experience, and skill amongst other potential factors. There may be a bonus or commission, and/or a long-term incentive that will be provided as part of the compensation package, along with medical, financial and/or other benefits, depending on the level and position offered.
Salary Min22
Salary Max
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=506794&clientkey=7E4EB3D649413723D5706AFD08F9EF3D
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=506794&clientkey=7E4EB3D649413723D5706AFD08F9EF3D
First Seen At2026-05-31 19:05:20Z
Last Seen At2026-06-06 20:10:49Z
Last Checked At2026-06-06 20:10:49Z
Last Changed At2026-05-31 19:05:20Z
Inactive At
Source Posted At2026-02-20 00:00:00Z
Source Updated At
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In addition, will assume the responsibility of performing technical and clerical duties, which do not require the professional clinical judgment of the Pharmacist.&nbsp; This includes inbound/outbound call handling discussing the benefits of a Comprehensive Medication Review and scheduling patients for a review with a pharmacist.\\n\\nESSENTIAL DUTIES &amp; RESPONSIBILITIES&nbsp;\\n\\nTeam Based Patient Care Activities\\n\\n\\n\\tContact patients via phone to introduce and explain the benefits of the MTM program and ensure patients are prepared to complete the MTM service at their scheduled appointment time.\\n\\tAccurately conduct telephonic patient intake by inputting demographic, allergy and medication information into the MTM platform.&nbsp;\\n\\tDocument patient questions and/or concerns for the pharmacist to address directly with the patient.\\n\\tContact patients as needed for follow up and adherence monitoring.\\n\\tComplete outreach to prescriber offices regarding pharmacist&#39;s interventions\\n\\tOther duties as assigned by leadership\\n\\n\\nScheduling Activities:\\n\\n\\n\\tContact patients to introduce and explain the benefits of the MTM program\\n\\tSchedule appointments for the MTM Pharmacist(s) to complete Comprehensive Medication Reviews, Disease State Medication Reviews, or Targeted Interventions\\n\\tReceive and respond to incoming patient calls; take appropriate action based off protocols and use critical thinking skills to escalate calls to appropriate parties when needed\\n\\tAccurately document all discussions with patients and schedule follow up appointments as needed\\n\\tUpdate patient demographic information in the MTM platform\\n\\tObtain correct/updated health care provider contact information\\n\\n\\nGeneral Activities:\\n\\n\\n\\tProvide exemplary internal and external customer service through prompt, professional, and polite communication\\n\\tPerform auxiliary functions essential to the efficient operation of the department\\n\\tMeet productivity and performance expectations set forth by manager.\\n\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"OUTCOMES OPERATING INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=7E4EB3D649413723D5706AFD08F9EF3D\"},\"qualifications\":\"KNOWLEDGE &amp; REQUIREMENTS\\n\\n\\n\\tStrong Telephonic Skills &ndash; Ability to speak clearly and communicate fluidly with senior citizens and healthcare professionals alike\\n\\tExcellent Listening and Interpersonal Skills &ndash; Ability to convey warmth and empathy to others while patiently employing active listening techniques\\n\\tHealthcare Professional-level Communication Skills &ndash; Ability to articulate complex information, both verbally and in writing, in a clear and concise manner to a variety of audiences\\n\\tProfessional Demeanor &ndash; Consistent demonstration of a professional attitude and behavior \\n\\tExceptional Interviewing Skills &ndash; Ability to probe and question patients to extract information to understand concerns and needs\\n\\tConflict Resolution Skills &ndash; Ability to defuse potential customer conflict and respond supportively to patients through use of appropriate tone, questioning, or counsel\\n\\tStrong Work Values &ndash; Ability to follow all company and departmental processes and procedures\\n\\tSelf-Management Skills &ndash; Self-motivation, organization, and attention to detail\\n\\tKnowledge of the Law &ndash; Understanding of basic compliance measures for the CMS programs, and ensure privacy and confidentiality as required by HIPAA, company and department guidelines\\n\\tComputer Technology Competency - Proficiency in use of Microsoft Word, Excel, and Outlook, with strong data entry skills and ability to multitask using multiple databases/applications\\n\\tDiligent healthcare professional in operations environment, ensuring high level of attendance and exceeding productivity benchmarks. Dedicated to maintaining exceptional standards in a patient-centric environment, prioritizing quality care\\n\\n\\nPreferred:\\n\\n\\n\\tHigh school diploma or equivalent\\n\\tOutpatient pharmacy technician experience\\n\\tMedication reconciliation experience\\n\\tPTCB Advanced Certified Pharmacy Technician (CPhT-Adv) certification\\n\\tCompletion of a Medication History Education Training Program\\n\\tMedical background or alternative patient care experience \\n\\tExperience coordinating, delivering, and or supporting MTM programs\\n\\tExperience with MTM Platforms, electronic health records and scheduling software&nbsp;&nbsp;\\n\\n\\n&nbsp;&nbsp;&nbsp;&nbsp;Required:\\n\\n\\n\\tActive pharmacy technician license in state of residence where required and current National Pharmacy Technician Certification (ExCPT or PTCB)\\n\\tProven record of excellent attendance and punctuality\\n\\tExtensive understanding of:\\n\\t\\n\\t\\tMedications and medical terminology, including basic disease state knowledge\\n\\t\\tPharmaceutical therapeutic categories and common indications of medications\\n\\t\\tThe pharmacist&rsquo;s clinical role in the care of patients\\n\\t\\n\\t\\n\\tProven ability to:\\n\\t\\n\\t\\tUse and pronounce common medical and pharmacy terms correctly, including medication names\\n\\t\\tUse and understand pharmaceutical references\\n\\t\\tEvaluate information from both oral and written sources and report information to pharmacists\\n\\t\\tFollow step-by-step instructions and enter data accurately into MTM database with close attention to detail\\n\\t\\tProvide excellent customer service with a can-do attitude\\n\\t\\tWork independently in a collaborative environment\\n\\t\\n\\t\\n\\n\\nEDUCATION &amp; EXPERIENCE REQUIREMENTS\\n\\n\\n\\tMinimum years of work experience: 1 year\\n\\tMinimum level of education or education/experience: High School Diploma\\n\\n\\nPHYSICAL REQUIREMENTS\\n\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\\n\\n\\n\\tFrequent sitting in stationary position at a desk\\n\\tOccasional standing, walking, stooping, kneeling, squatting, and climbing stairs\\n\\tOccasional twisting of body\\n\\tOccasional reaching by extending hands and arms in any direction\\n\\tOccasional lifting, pulling, or pushing\\n\\n\\nWhat&rsquo;s In It For You?\\n\\n\\n\\tMedical, Dental and Vision Plans\\n\\tVoluntary Benefits\\n\\tHSA &amp; FSA\\n\\tFertility &amp; Family Planning Benefits\\n\\tPaid Parental Leave\\n\\tAdoption Assistance Program\\n\\tEmployee Resource Groups\\n\\tFlex PTO for Exempt Associates &amp; up to 15 PTO days in first year of employment for non-exempt associates\\n\\t11 Paid Holidays\\n\\tCorporate Wellness Program\\n\\t401(k) plan offering both pre‑tax and Roth contributions, plus an employer match\\n\\n\\nThe starting rate for this position is $22.00 per hour. The actual rate of pay offered will consider candidate&rsquo;s geographic location, job related knowledge, experience, and skill amongst other potential factors. There may be a bonus or commission, and/or a long-term incentive that will be provided as part of the compensation package, along with medical, financial and/or other benefits, depending on the level and position offered.&nbsp;\\n\",\"experienceRequirements\":\"KNOWLEDGE &amp; REQUIREMENTS\\n\\n\\n\\tStrong Telephonic Skills &ndash; Ability to speak clearly and communicate fluidly with senior citizens and healthcare professionals alike\\n\\tExcellent Listening and Interpersonal Skills &ndash; Ability to convey warmth and empathy to others while patiently employing active listening techniques\\n\\tHealthcare Professional-level Communication Skills &ndash; Ability to articulate complex information, both verbally and in writing, in a clear and concise manner to a variety of audiences\\n\\tProfessional Demeanor &ndash; Consistent demonstration of a professional attitude and behavior \\n\\tExceptional Interviewing Skills &ndash; Ability to probe and question patients to extract information to understand concerns and needs\\n\\tConflict Resolution Skills &ndash; Ability to defuse potential customer conflict and respond supportively to patients through use of appropriate tone, questioning, or counsel\\n\\tStrong Work Values &ndash; Ability to follow all company and departmental processes and procedures\\n\\tSelf-Management Skills &ndash; Self-motivation, organization, and attention to detail\\n\\tKnowledge of the Law &ndash; Understanding of basic compliance measures for the CMS programs, and ensure privacy and confidentiality as required by HIPAA, company and department guidelines\\n\\tComputer Technology Competency - Proficiency in use of Microsoft Word, Excel, and Outlook, with strong data entry skills and ability to multitask using multiple databases/applications\\n\\tDiligent healthcare professional in operations environment, ensuring high level of attendance and exceeding productivity benchmarks. Dedicated to maintaining exceptional standards in a patient-centric environment, prioritizing quality care\\n\\n\\nPreferred:\\n\\n\\n\\tHigh school diploma or equivalent\\n\\tOutpatient pharmacy technician experience\\n\\tMedication reconciliation experience\\n\\tPTCB Advanced Certified Pharmacy Technician (CPhT-Adv) certification\\n\\tCompletion of a Medication History Education Training Program\\n\\tMedical background or alternative patient care experience \\n\\tExperience coordinating, delivering, and or supporting MTM programs\\n\\tExperience with MTM Platforms, electronic health records and scheduling software&nbsp;&nbsp;\\n\\n\\n&nbsp;&nbsp;&nbsp;&nbsp;Required:\\n\\n\\n\\tActive pharmacy technician license in state of residence where required and current National Pharmacy Technician Certification (ExCPT or PTCB)\\n\\tProven record of excellent attendance and punctuality\\n\\tExtensive understanding of:\\n\\t\\n\\t\\tMedications and medical terminology, including basic disease state knowledge\\n\\t\\tPharmaceutical therapeutic categories and common indications of medications\\n\\t\\tThe pharmacist&rsquo;s clinical role in the care of patients\\n\\t\\n\\t\\n\\tProven ability to:\\n\\t\\n\\t\\tUse and pronounce common medical and pharmacy terms correctly, including medication names\\n\\t\\tUse and understand pharmaceutical references\\n\\t\\tEvaluate information from both oral and written sources and report information to pharmacists\\n\\t\\tFollow step-by-step instructions and enter data accurately into MTM database with close attention to detail\\n\\t\\tProvide excellent customer service with a can-do attitude\\n\\t\\tWork independently in a collaborative environment\\n\\t\\n\\t\\n\\n\\nEDUCATION &amp; EXPERIENCE REQUIREMENTS\\n\\n\\n\\tMinimum years of work experience: 1 year\\n\\tMinimum level of education or education/experience: High School Diploma\\n\\n\\nPHYSICAL REQUIREMENTS\\n\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\\n\\n\\n\\tFrequent sitting in stationary position at a desk\\n\\tOccasional standing, walking, stooping, kneeling, squatting, and climbing stairs\\n\\tOccasional twisting of body\\n\\tOccasional reaching by extending hands and arms in any direction\\n\\tOccasional lifting, pulling, or pushing\\n\\n\\nWhat&rsquo;s In It For You?\\n\\n\\n\\tMedical, Dental and Vision Plans\\n\\tVoluntary Benefits\\n\\tHSA &amp; FSA\\n\\tFertility &amp; Family Planning Benefits\\n\\tPaid Parental Leave\\n\\tAdoption Assistance Program\\n\\tEmployee Resource Groups\\n\\tFlex PTO for Exempt Associates &amp; up to 15 PTO days in first year of employment for non-exempt associates\\n\\t11 Paid Holidays\\n\\tCorporate Wellness Program\\n\\t401(k) plan offering both pre‑tax and Roth contributions, plus an employer match\\n\\n\\nThe starting rate for this position is $22.00 per hour. The actual rate of pay offered will consider candidate&rsquo;s geographic location, job related knowledge, experience, and skill amongst other potential factors. There may be a bonus or commission, and/or a long-term incentive that will be provided as part of the compensation package, along with medical, financial and/or other benefits, depending on the level and position offered.&nbsp;\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>KNOWLEDGE &amp; REQUIREMENTS</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Strong Telephonic Skills &ndash; Ability to speak clearly and communicate fluidly with senior citizens and healthcare professionals alike</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Excellent Listening and Interpersonal Skills &ndash; Ability to convey warmth and empathy to others while patiently employing active listening techniques</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Healthcare Professional-level Communication Skills &ndash; Ability to articulate complex information, both verbally and in writing, in a clear and concise manner to a variety of audiences</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Professional Demeanor &ndash; Consistent demonstration of a professional attitude and behavior </span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Exceptional Interviewing Skills &ndash; Ability to probe and question patients to extract information to understand concerns and needs</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Conflict Resolution Skills &ndash; Ability to defuse potential customer conflict and respond supportively to patients through use of appropriate tone, questioning, or counsel</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Strong Work Values &ndash; Ability to follow all company and departmental processes and procedures</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Self-Management Skills &ndash; Self-motivation, organization, and attention to detail</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Knowledge of the Law &ndash; Understanding of basic compliance measures for the CMS programs, and ensure privacy and confidentiality as required by HIPAA, company and department guidelines</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Computer Technology Competency - Proficiency in use of Microsoft Word, Excel, and Outlook, </span>with strong data entry skills and ability to multitask using multiple databases/applications</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Diligent healthcare professional in operations environment, ensuring high level of attendance and exceeding productivity benchmarks. Dedicated to maintaining exceptional standards in a patient-centric environment, prioritizing quality care</span></li>\n</ul>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><span style=\"color:#000000\">Preferred:</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">High school diploma or equivalent</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Outpatient pharmacy technician experience</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Medication reconciliation experience</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">PTCB Advanced Certified Pharmacy Technician (CPhT-Adv) certification</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Completion of a Medication History Education Training Program</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Medical background or alternative patient care experience </span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Experience coordinating, delivering, and or supporting MTM programs</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Experience with MTM Platforms, electronic health records and scheduling software</span>&nbsp;&nbsp;</span></li>\n</ul>\n\n<p style=\"margin-left:7px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp;&nbsp;&nbsp;<strong><span style=\"color:#000000\">Required:</span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Active pharmacy technician license in state of residence where required and current National Pharmacy Technician Certification (ExCPT or PTCB)</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Proven record of excellent attendance and punctuality</span></span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Extensive understanding of:</span></span>\n\t<ul style=\"list-style-type:circle\">\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Medications and medical terminology, including basic disease state knowledge</span></span></li>\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Pharmaceutical therapeutic categories and common indications of medications</span></span></li>\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">The pharmacist&rsquo;s clinical role in the care of patients</span></span></li>\n\t</ul>\n\t</li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Proven ability to:</span></span>\n\t<ul style=\"list-style-type:circle\">\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Use and pronounce common medical and pharmacy terms correctly, including medication names</span></span></li>\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Use and understand pharmaceutical references</span></span></li>\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Evaluate information from both oral and written sources and report information to pharmacists</span></span></li>\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Follow step-by-step instructions and enter data accurately into MTM database with close attention to detail</span></span></li>\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Provide excellent customer service with a can-do attitude</span></span></li>\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Work independently in a collaborative environment</span></span></li>\n\t</ul>\n\t</li>\n</ul>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>EDUCATION &amp; EXPERIENCE REQUIREMENTS</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Minimum years of work experience: 1 year</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Minimum level of education or education/experience: High School Diploma</span></li>\n</ul>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>PHYSICAL REQUIREMENTS</strong></span></p>\n\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Frequent sitting in stationary position at a desk</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Occasional twisting of body</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Occasional reaching by extending hands and arms in any direction</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Occasional lifting, pulling, or pushing</span></li>\n</ul>\n\n<p><strong>What&rsquo;s In It For You?</strong></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Medical, Dental and Vision Plans</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Voluntary Benefits</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">HSA &amp; FSA</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Fertility &amp; Family Planning Benefits</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Paid Parental Leave</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Adoption Assistance Program</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Employee Resource Groups</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Flex PTO for Exempt Associates &amp; up to 15 PTO days in first year of employment for non-exempt associates</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">11 Paid Holidays</span></li>\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Corporate Wellness Program</span></li>\n\t<li>401(k) plan offering both pre‑tax and Roth contributions, plus an employer match</li>\n</ul>\n\n<p>The starting rate for this position is $22.00 per hour. The actual rate of pay offered will consider candidate&rsquo;s geographic location, job related knowledge, experience, and skill amongst other potential factors. There may be a bonus or commission, and/or a long-term incentive that will be provided as part of the compensation package, along with medical, financial and/or other benefits, depending on the level and position offered.&nbsp;</p>\n",
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    "description": "JOB SUMMARY \n\nThe Medication Therapy Management (MTM) Clinical Specialist will provide assistance to the MTM Pharmacist(s) to support our mission of d...",
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