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International Accounts Specialist

2299e664 7700 4f92 9ad0 9d358e3031db 19000101 000001 · Bolingbrook, IL, US, Bolingbrook, IL · Active · $27–$29 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company2299e664 7700 4f92 9ad0 9d358e3031db 19000101 000001
TitleInternational Accounts Specialist
Normalized title-
Department / team-
LocationBolingbrook, IL, United States
Work model-
Employment type-
Salary$27–$29 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-16 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from 2299e664 7700 4f92 9ad0 9d358e3031db 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Bolingbrook.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company2299e664 7700 4f92 9ad0 9d358e3031db 19000101 000001
Source16d0bc7c-0d30-4a9e-9caa-15516b726141
ATS providerADP Workforce Now Recruiting

Description

International Account Specialist WeatherTech Direct is seeking a qualified International Account Specialist to provide day-to-day customer service and sales support for international accounts, ensuring timely, accurate, and professional handling of customer inquiries and orders. This role supports the International Development Specialist and broader International Sales team by managing order processing, documentation, and customer communication while helping maintain a consistent, high-quality customer experience across global markets. This is a great opportunity to join the WeatherTech Direct team! Employees who demonstrate excellent performance, attitude, and punctuality have the potential to earn end of year bonuses and pay increases! As an International Account Specialist, you will Process international customer orders, exchanges, returns, and credits in accordance with company policies and procedures Deliver high-quality customer service via phone, email, and written communication to international customers Support international customers by identifying needs and recommending appropriate products in coordination with Sales Collaborate with internal teams to prepare quotes, resolve order issues, and support timely order fulfillment Contact customers to resolve declined payments and obtain updated billing or payment information Verify, maintain, and update accurate customer account information including billing, shipping, and payment details Communicate shipping timelines, requirements, and country-specific logistics information to customers Serve as a primary support contact for assigned international accounts regarding order status, documentation, and general inquiries Provide timely feedback to management regarding service issues, recurring customer concerns, or process gaps Respond to customer inquiries received via direct messages or social media platforms, as assigned Prepare and distribute export documentation for customers and freight forwarders in compliance with international trade regulations Support business development efforts by following up on sales leads and assisting with opportunity tracking Capture and maintain accurate records of customer interactions, outbound activity, and order-related data Assist with market research, reporting, and internal process improvement initiatives Support special projects and cross-functional initiatives as needed Attend product training sessions and, when required, international trade shows or commercial conferences Follow company safety policies and maintain a clean and organized work environment Perform other duties as assigned Qualifications High School Diploma or equivalent required 1–2 years of experience in customer service, sales support, or international account support preferred Strong written and verbal communication skills with a professional, customer-focused approach Bilingual capability (Spanish or other languages) is a plus Strong organizational skills with a high level of attention to detail Ability to manage multiple priorities in a fast-paced environment Demonstrated reliability, integrity, and commitment to accuracy Ability to work independently while collaborating effectively within a team Have proficiency with Microsoft Office and data search/entry Be authorized to work in the United States Why you’ll love working at WeatherTech Direct WeatherTech Direct is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and clean and safe workspace. Employees are offered an array of perks including: Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance 401(k) with employer matching Paid vacation, holidays, and personal time WTC1

Full job record

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Org ID1776ed37-d924-4300-87eb-cc25b73126af
Source ID16d0bc7c-0d30-4a9e-9caa-15516b726141
Board ID16d0bc7c-0d30-4a9e-9caa-15516b726141
Provideradp_workforcenow
Provider Job Key513310
TitleInternational Accounts Specialist
Normalized Title—
Statusactive
Activeyes
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Department—
Team—
Employment Type—
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CountryUnited States
RegionIL
CityBolingbrook
Salary Raw27 To 29 (USD) Hourly
Salary Min27
Salary Max29
Salary CurrencyUSD
Salary Periodhour
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First Seen At2026-05-31 18:18:50Z
Last Seen At2026-06-06 19:36:51Z
Last Checked At2026-06-06 19:36:51Z
Last Changed At2026-06-06 19:36:51Z
Inactive At—
Source Posted At2026-03-16 15:37:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><div><div><div><p><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><br></span></p></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:106%;background:white;' data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>International Account Specialist</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:106%;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:106%;'><span style=\"font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">WeatherTech Direct is seeking a qualified <strong>International Account Specialist&nbsp;</strong>to<strong>&nbsp;</strong>provide day-to-day customer service and sales support for international accounts, ensuring timely, accurate, and professional handling of customer inquiries and orders. This role supports the International Development Specialist and broader International Sales team by managing order processing, documentation, and customer communication while helping maintain a consistent, high-quality customer experience across global markets.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:106%;'><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:106%;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>This is a great opportunity to join the WeatherTech Direct team!</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Employees who demonstrate excellent performance, attitude, and punctuality have the potential to earn end of year bonuses and pay increases!</li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:106%;'><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:106%;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>As an International Account Specialist, you will</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:106%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Process international customer orders, exchanges, returns, and credits in accordance with company policies and procedures</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Deliver high-quality customer service via phone, email, and written communication to international customers</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Support international customers by identifying needs and recommending appropriate products in coordination with Sales</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Collaborate with internal teams to prepare quotes, resolve order issues, and support timely order fulfillment</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Contact customers to resolve declined payments and obtain updated billing or payment information</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Verify, maintain, and update accurate customer account information including billing, shipping, and payment details</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Communicate shipping timelines, requirements, and country-specific logistics information to customers</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Serve as a primary support contact for assigned international accounts regarding order status, documentation, and general inquiries</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Provide timely feedback to management regarding service issues, recurring customer concerns, or process gaps</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Respond to customer inquiries received via direct messages or social media platforms, as assigned</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Prepare and distribute export documentation for customers and freight forwarders in compliance with international trade regulations</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Support business development efforts by following up on sales leads and assisting with opportunity tracking</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Capture and maintain accurate records of customer interactions, outbound activity, and order-related data</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Assist with market research, reporting, and internal process improvement initiatives</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Support special projects and cross-functional initiatives as needed</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Attend product training sessions and, when required, international trade shows or commercial conferences</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Follow company safety policies and maintain a clean and organized work environment</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Perform other duties as assigned</li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:106%;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>Qualifications</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:106%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">High School Diploma or equivalent required</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">1&ndash;2 years of experience in customer service, sales support, or international account support preferred</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Strong written and verbal communication skills with a professional, customer-focused approach</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Bilingual capability (Spanish or other languages) is a plus</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Strong organizational skills with a high level of attention to detail</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to manage multiple priorities in a fast-paced environment</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Demonstrated reliability, integrity, and commitment to accuracy</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to work independently while collaborating effectively within a team</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Have proficiency with Microsoft Office and data search/entry</li><li style=\"margin: 0in 0in 8pt; line-height: 106%; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Be authorized to work in the United States&nbsp;</li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.25in;line-height:106%;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>Why you&rsquo;ll love working at WeatherTech Direct</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;background:white;'><span style=\"font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">WeatherTech Direct is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and clean and safe workspace. Employees are offered an array of perks including:&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background: white;\">Outstanding BlueCross BlueShield of Illinois medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance</li><li style=\"margin: 0in; line-height: normal; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background: white;\">401(k) with employer matching</li><li style=\"margin: 0in; line-height: normal; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0); background: white;\">Paid vacation, holidays, and personal time</li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:106%;background:white;'><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.25in;line-height:106%;background:white;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:106%;'><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">WTC1</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:106%;'><br></p></div></div></div>\n",
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}
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