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Home › Companies › 0f42ad58 Ba9f 4d89 8eac 84b5e9919640 19000101 000001 › Team Lead - Customer Service - Owensboro, KY

Team Lead - Customer Service - Owensboro, KY

0f42ad58 Ba9f 4d89 8eac 84b5e9919640 19000101 000001 · Owensboro, KY, US, Owensboro, KY · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0f42ad58 Ba9f 4d89 8eac 84b5e9919640 19000101 000001
TitleTeam Lead - Customer Service - Owensboro, KY
Normalized title-
Department / team-
LocationOwensboro, KY, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-02-18 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 0f42ad58 Ba9f 4d89 8eac 84b5e9919640 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Owensboro.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0f42ad58 Ba9f 4d89 8eac 84b5e9919640 19000101 000001
Source5675f6cc-b0ea-4c0e-a8d5-03c675e5e7ee
ATS providerADP Workforce Now Recruiting

Description

Team Lead *Position is not eligible for remote work. Job Code TLEAD Job Family Supervisory No Job Description Title Team Lead - Customer Service Job Summary The Customer Service Team Lead will ensure the Customer Service department maintains established standards of quality and accuracy with regards to daily processes. This position will schedule, train, and evaluate the day-to-day activities of the department and collaborate with Manager on strategy to plan, administer, and execute customer support for the bank. Essential Functions, Duties and Responsibilities include, but are not limited to: Monitors the daily workflow of all areas of responsibility within the Customer Service department Develops, maintains, and revises procedures to ensure the department is compliant with bank regulations and policies Creates and maintains systems; reviews implementation and efficiency of systems; and evaluates adequacy of quality assurance standards Establishes sampling processes and procedures for recording and reporting quality data within the department; compiles statistical quality data and maintains ongoing report with information Identifies training needs and organizes training interventions Supports internal and external auditors with reviews of department procedures and implements appropriate corrective actions Monitors document management activities and systems Assists and provides back-up support of all tasks performed by employees in the Customer Service department Focuses on continuous quality assurance improvements, including usage of appropriate testing tools, techniques, and practices Ensures ongoing department compliance with industry regulatory requirements Communicates and collaborates with other internal departments as needed Responsible for reporting customer reported system issues to Retail Operations for follow up and resolution. Responsible for communicating updates and enhancements to Customer Service department. Education, Experience and Qualifications Education Required/Preferred Education Level Description Required High School or GED Preferred Bachelors Degree Degree in finance, banking, or related field preferred Years of Experience Minimum Comments 3 Three (3) years of experience in retail banking preferred License / Certification Required/Preferred License / Certification Description Additional Qualifications Computer proficiency required; experience with Microsoft Office preferred Core Competencies Customer service skills Oral and written communication skills Ability to multi-task Organizational skills Ability to work as part of a team Ability to foster teamwork Complex problem-solving skills Critical thinking and decision-making skills Ability to meet deadlines; time management skills Ability to maintain confidential information Working Conditions Working Conditions Indoor, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises. Travel Requirements Requirement Frequency Occasional travel to bank locations for product rollouts Occasionally Mandatory Vacation Position requires incumbents to be off work for a minimum of five consecutive business days Physical Requirements Requirement Frequency Sitting (remaining in a seated position) Frequently Standing (remaining on one’s feet in an upright position without moving about) Occasionally Walking (moving about on one’s feet) Occasionally Lifting (raising or lowering an object from one level to another) Never or Rarely Carrying (transporting an object, usually by holding it in the hands or arms or on the shoulder) Occasionally Pushing/Pulling (exerting force upon an object so that the object moves away or toward the force) Never or Rarely Reaching (extending hand(s) and arm(s) in any direction, such as overhead, below waist, forward or lateral) Never or Rarely Keyboarding (entering text or data using computer keyboard or 10-key numeric keyboard) Frequently Pinching/Gripping (seizing, holding, grasping, turning or otherwise working with the hand(s) or fingers) Never or Rarely Stooping (bending downward and forward by bending spine at the waist) Never or Rarely Squatting/Crouching (bending body downward and forward by bending legs and spine) Never or Rarely Kneeling (bending legs at knees to come to rest on knee(s)) Occasionally Crawling (moving about on hand and knees or hands and feet) Never or Rarely Climbing (ascending or descending ladders, stairs, ramps) Never or Rarely Speaking (expressing or exchanging ideas by means of the spoken word to impart oral information to customers and to convey detailed spoken instructions accurately, loudly, or quickly) Frequently Hearing (the ability to hear, understand, and distinguish speech, either in person or telephonically) Frequently Near Visual Acuity (clarity of vision at approximately 20 inches or less) Frequently Far Visual Acuity (clarity of vision at approximately 20 feet or more) Occasionally Additional Physical Requirements May require lifting up to 20 pounds ​​​​​​​

Full job record

Job IDdaa22305b955d28740049b8fb138f3b466b7767f
Org IDe7204eb7-8ab2-4d37-a1a1-85cdadb22431
Source ID5675f6cc-b0ea-4c0e-a8d5-03c675e5e7ee
Board ID5675f6cc-b0ea-4c0e-a8d5-03c675e5e7ee
Provideradp_workforcenow
Provider Job Key562391
TitleTeam Lead - Customer Service - Owensboro, KY
Normalized Title—
Statusactive
Activeyes
Location TextOwensboro, KY, US, Owensboro, KY
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionKY
CityOwensboro
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0f42ad58-ba9f-4d89-8eac-84b5e9919640&ccId=19000101_000001&lang=en_US&type=JS&jobId=562391&jwId=9201392580970_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0f42ad58-ba9f-4d89-8eac-84b5e9919640&ccId=19000101_000001&lang=en_US&type=JS&jobId=562391&jwId=9201392580970_1
First Seen At2026-05-31 18:31:13Z
Last Seen At2026-06-06 12:39:00Z
Last Checked At2026-06-06 12:39:00Z
Last Changed At2026-06-06 12:39:00Z
Inactive At—
Source Posted At2026-02-18 16:59:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=0f42ad58-ba9f-4d89-8eac-84b5e9919640|19000101_000001/date=2026-06-06/2026-06-06T12-38-08-839Z-a7faaf53867969256cd507779ea99360f4c0aebd0d97917267ee40e2d828e139.json
Event Fields
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Parsed Structured
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  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" id=\"isPasted\"><tbody><tr><td><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" id=\"isPasted\"><tbody><tr><td><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" class=\"fr-selection-handle-hover\"><tbody><tr><td><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" id=\"isPasted\"><tbody><tr><td><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td><p><br></p></td><td data-del-cell=\"true\"><br></td></tr></tbody></table></td></tr></tbody></table><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" data-pasted=\"true\"><tbody><tr><td><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td><p><strong>Team Lead</strong></p></td><td><p></p></td></tr></tbody></table></td></tr></tbody></table><p><strong>&nbsp;</strong> *Position is not eligible for remote work.</p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 240px;\"><p><strong>Job Code<br></strong><strong>TLEAD</strong></p></td><td valign=\"top\" style=\"width: 240px;\"><p><strong>Job Family<br>&nbsp;</strong></p></td><td valign=\"top\" style=\"width: 240px;\"><p><strong>Supervisory<br></strong><strong>No</strong></p></td></tr><tr><td colspan=\"3\" valign=\"top\" style=\"width: 240px;\"><p><strong>Job Description Title<br></strong><strong>Team Lead - Customer Service</strong></p></td></tr></tbody></table></td></tr></tbody></table><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>Job Summary</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 100px;\"><p>The Customer Service Team Lead will ensure the Customer Service department maintains established standards of quality and accuracy with regards to daily processes. This position will schedule, train, and evaluate the day-to-day activities of the department and collaborate with Manager on strategy to plan, administer, and execute customer support for the bank.</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>Essential Functions, Duties and Responsibilities include, but are not limited to:</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Monitors the daily workflow of all areas of responsibility within the Customer Service department</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Develops, maintains, and revises procedures to ensure the department is compliant with bank regulations and policies</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Creates and maintains systems; reviews implementation and efficiency of systems; and evaluates adequacy of quality assurance standards</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Establishes sampling processes and procedures for recording and reporting quality data within the department; compiles statistical quality data and maintains ongoing report with information</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Identifies training needs and organizes training interventions</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Supports internal and external auditors with reviews of department procedures and implements appropriate corrective actions</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Monitors document management activities and systems</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Assists and provides back-up support of all tasks performed by employees in the Customer Service department</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Focuses on continuous quality assurance improvements, including usage of appropriate testing tools, techniques, and practices</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Ensures ongoing department compliance with industry regulatory requirements</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Communicates and collaborates with other internal departments as needed</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Responsible for reporting customer reported system issues to Retail Operations for follow up and resolution.</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Responsible for communicating updates and enhancements to Customer Service department.</li></ul></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>Education, Experience and Qualifications</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>Education</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 25px;\"><p><strong>Required/Preferred</strong></p></td><td valign=\"top\" style=\"width: 30px;\"><p><strong>Education Level</strong></p></td><td valign=\"top\" style=\"width: 45px;\"><p><strong>Description</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 25px;\"><p>Required</p></td><td valign=\"top\" style=\"width: 30px;\"><p>High School or GED</p></td><td valign=\"top\" style=\"width: 45px;\"><p>&nbsp;</p></td></tr><tr><td valign=\"top\" style=\"width: 25px;\"><p>Preferred</p></td><td valign=\"top\" style=\"width: 30px;\"><p>Bachelors Degree</p></td><td valign=\"top\" style=\"width: 45px;\"><p>Degree in finance, banking, or related field preferred</p></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>Years of Experience</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 20px;\"><p><strong>Minimum</strong></p></td><td valign=\"top\" style=\"width: 80px;\"><p><strong>Comments</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 20px;\"><p>3</p></td><td valign=\"top\" style=\"width: 80px;\"><p>Three (3) years of experience in retail banking preferred</p></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>License / Certification</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 20px;\"><p><strong>Required/Preferred</strong></p></td><td valign=\"top\" style=\"width: 50px;\"><p><strong>License / Certification</strong></p></td><td valign=\"top\" style=\"width: 20px;\"><p><strong>Description</strong></p></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>Additional Qualifications</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Computer proficiency required; experience with Microsoft Office preferred</li></ul></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>Core Competencies</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Customer service skills</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Oral and written communication skills</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Ability to multi-task</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Organizational skills</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Ability to work as part of a team</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Ability to foster teamwork</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Complex problem-solving skills</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Critical thinking and decision-making skills</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Ability to meet deadlines; time management skills</li></ul></td></tr><tr><td valign=\"top\" style=\"width: 100px;\"><ul><li>Ability to maintain confidential information</li></ul></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>Working Conditions</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>Working Conditions</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 100px;\"><p>Indoor, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises.</p></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>Travel Requirements</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 80px;\"><p><strong>Requirement</strong></p></td><td valign=\"top\" style=\"width: 20px;\"><p><strong>Frequency</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Occasional travel to bank locations for product rollouts</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Occasionally</p></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>Mandatory Vacation</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 100px;\"><p>Position requires incumbents to be off work for a minimum of five consecutive business days</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p>&nbsp;</p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>Physical Requirements</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 80px;\"><p><strong>Requirement</strong></p></td><td valign=\"top\" style=\"width: 20px;\"><p><strong>Frequency</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Sitting (remaining in a seated position)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Frequently</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Standing (remaining on one&rsquo;s feet in an upright position without moving about)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Occasionally</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Walking (moving about on one&rsquo;s feet)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Occasionally</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Lifting (raising or lowering an object from one level to another)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Never or Rarely</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Carrying (transporting an object, usually by holding it in the hands or arms or on the shoulder)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Occasionally</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Pushing/Pulling (exerting force upon an object so that the object moves away or toward the force)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Never or Rarely</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Reaching (extending hand(s) and arm(s) in any direction, such as overhead, below waist, forward or lateral)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Never or Rarely</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Keyboarding (entering text or data using computer keyboard or 10-key numeric keyboard)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Frequently</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Pinching/Gripping (seizing, holding, grasping, turning or otherwise working with the hand(s) or fingers)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Never or Rarely</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Stooping (bending downward and forward by bending spine at the waist)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Never or Rarely</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Squatting/Crouching (bending body downward and forward by bending legs and spine)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Never or Rarely</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Kneeling (bending legs at knees to come to rest on knee(s))</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Occasionally</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Crawling (moving about on hand and knees or hands and feet)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Never or Rarely</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Climbing (ascending or descending ladders, stairs, ramps)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Never or Rarely</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Speaking (expressing or exchanging ideas by means of the spoken word to impart oral information to customers and to convey detailed spoken instructions accurately, loudly, or quickly)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Frequently</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Hearing (the ability to hear, understand, and distinguish speech, either in person or telephonically)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Frequently</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Near Visual Acuity (clarity of vision at approximately 20 inches or less)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Frequently</p></td></tr><tr><td valign=\"top\" style=\"width: 80px;\"><p>Far Visual Acuity (clarity of vision at approximately 20 feet or more)</p></td><td valign=\"top\" style=\"width: 20px;\"><p>Occasionally</p></td></tr></tbody></table></td></tr></tbody></table></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 722px;\"><p><strong>Additional Physical Requirements</strong></p></td></tr><tr><td valign=\"top\" style=\"width: 722px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 100px;\"><p>May require lifting up to 20 pounds</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table>​​​​​​​<p><br></p></td><td><br></td></tr></tbody></table></td></tr></tbody></table></td><td><br></td></tr></tbody></table></td></tr></tbody></table><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 707px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 686px;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"><tbody><tr><td valign=\"top\" style=\"width: 100px;\"><p><br></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></div></div></div></div></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201392580970_1",
    "postDate": "2026-02-18T11:59:00.000-05:00",
    "workLevelCode": {
      "shortName": "Regular Full-Time"
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      "dateFields": [
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            "codeValue": "PostingDate"
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          "dateValue": "2026-02-18T11:59Z"
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          "nameCode": {
            "codeValue": "CurrentServerDateTime"
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          "dateValue": "2026-06-06T08:38Z"
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      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
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        {
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      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
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          "stringValue": "562391"
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        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
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        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "5 Days NOT Required"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
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          "indicatorValue": false
        },
        {
          "nameCode": {
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          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
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          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
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          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
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          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
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          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
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      ]
    },
    "requisitionTitle": "Team Lead - Customer Service - Owensboro, KY",
    "clientRequisitionID": "2902",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Owensboro",
          "postalCode": "42301",
          "countrySubdivisionLevel1": {
            "codeValue": "KY"
          }
        },
        "nameCode": {
          "shortName": " Owensboro, KY, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/562391?cid=0f42ad58-ba9f-4d89-8eac-84b5e9919640&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 33127
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  "detail_errors": []
}
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