HIP Senior Supervisor

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    "requisitionDescription": "<div><p>&nbsp;&nbsp;&nbsp;&nbsp;<span style=\"font-size: 14pt;\">Summary</span>&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"color: black;\">The Senior Supervisor contributes<br>  to HIP's Mission by promoting a service conscious environment through the<br>  development and coordination of programming that is responsive to staff and<br>  client needs as well as ensuring compliance with grant funded programs. The Senior<br>  Supervisor participates in establishing policies and procedures, training,<br>  and day to day processes guaranteeing a client centered milieu aimed at<br>  ending homelessness for those seeking services at HIP. The Supervisor<br>  provides guidance and support to staff by, staying up to date on best<br>  practices, providing clear job functions, and focusing on outcomes while<br>  working in a collaborative spirit with other internal and external colleagues<br>  and partners. The Senior Supervisor is responsible for understanding grant<br>  requirements of the organization and ensuring accurate and timely data entry<br>  for assigned staff. The Senior Supervisor, in conjunction with the<br>  Supervisor, Grants Manager and HIP Director, is responsible for required<br>  grant and budget tracking and reporting. This position maintains payroll and<br>  confidential employee information as needed. This position is part of the HIP<br>  Management Team and therefore plays a vital role in making decisions for the<br>  growth of the organization. Key outcomes include: accurate and timely<br>  reporting on all grants; fair and consistent supervision of all assigned<br>  staff according to established policies; provide accountability, training and<br>  development with all staff; monitor grant expenditures while working to<br>  provide resources for clients, staff, and programs which maximize<br>  effectiveness; actively participate in community meetings that pertain to<br>  assigned client services. The</span>&nbsp;</p>\n<p><span style=\"color: black;\">HIP Senior Supervisor is currently<br>  responsible for service implementation and reporting for VA Grant and Per Diem;<br>  SSVF; and HVRP grants as well as CoC RRH in partnership with HIP Supervisor. </span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"font-size: 14pt;\">Evaluation<br>  of Performance</span>&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"color: black;\">Performance will be evaluated based on achieving key<br>  outcomes described in this job description, including specific goals,<br>  deadlines, and other quality indicators; working effectively in a team<br>  environment; interacting positively with all partners; demonstrating<br>  excellent customer service; and working effectively and efficiently within<br>  required specifications, policies, and standards established by HealthNet and<br>  HIP.</span>&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"font-size: 14pt;\">Performance<br>  Metrics</span>&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"color: black;\">Performance metrics for this position will be<br>  established annually based on: Managing staff towards a client centered<br>  outcomes driven environment; meeting all deadlines associated with data<br>  collection and entry; accuracy, quality, and timeliness of work;<br>  collaboration with essential key partners and colleagues; participation at<br>  meetings and events.</span>&nbsp;</p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"font-size: 14pt;\">Key<br>  Expected Outcomes</span>&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Active participation in all mandatory meetings<br>  such as: All Staff, HIP Management Meeting, HIP Case Conferencing,<br>  Team/Department Meetings, Annual Budget Development, CoC Meetings pertaining<br>  to outcomes and performance measures, Community Veteran Coordination<br>  meetings, and Supervision<br> <br>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Manage project budget, development,<br>  performance goals and service delivery of all grant funded programs.&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Lead monthly (at a minimum) team meetings to<br>  ensure clarity of processes, collaboration, understanding, and overall team<br>  effectiveness.&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Provide effective and equitable communication<br>  to all assigned staff relating to program, department and activities.&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Conduct weekly or bi-weekly supervision for<br>  all assigned staff as well as annual performance evaluation&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Provide personnel development opportunities,<br>  training, and onboarding/orientation&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Maintain open communication with all employees<br>  to enhance work processes and employee understanding&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Ensure all programmatic functions are<br>  coordinated with internal and external colleagues and partners&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Maintain awareness of best practices for the<br>  field and provide continual development to ensure accomplishment of program goals and objectives&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Assist in the development of new<br>  programs/grants in order to fold into daily activities and outcomes&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Conduct ongoing evaluation of services<br>  rendered to address quality assurance issues and incorporate change towards<br>  highest quality of service&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Promote positive communication with client<br>  focused services delivery&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Prepare and share outcome reports at All Staff<br>  Meetings&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Coordinate and direct data collection to<br>  ensure accurate outcomes reporting&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Act as part of HIP Management Team in program<br>  development; development of policies and procedures; and maintaining a<br>  leadership role in the organization&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"color: black;font-family: Symbol;\">·</span> <span style=\"color: black;\">Establish and<br>  promote positive communication among all team members of HIP to increase<br>  collaborations and efficiency. </span>&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"color: black;font-family: Symbol;\">·</span> <span style=\"color: black;\">Represent HIP<br>  in a professional manner at all times, providing courteous service to both<br>  internal and external partners and presenting a positive image of HIP so as<br>  to always act as an ambassador of HIP services.</span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"font-size: 14pt;\">Critical<br>  Skills, Knowledge, and Behaviors</span>&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Able to prioritize, organize tasks and time,<br>  and follow up. High detail orientation and accuracy. Performs<br>  responsibilities efficiently and timely (time management.)&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Demonstrates effective verbal, written, and<br>  interpersonal skills, in person, in written correspondence and over the<br>  phone. Can effectively communicate and build relationships with a variety of<br>  individuals with diverse backgrounds, education, demographic, and economic<br>  levels and roles. Demonstrates strong active listening skills. Can operate<br>  effectively, and show respect, in a diverse environment.&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"color: black;font-family: Symbol;\">·</span> <span style=\"color: black;\">Able to work<br>  independently in performing duties requiring discretion, analytical ability,<br>  self-direction, sound judgment and flexibility in work situations</span>&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Able to read, interpret, and use forms and<br>  other visual instructions in order to perform required work.&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Ability to coach assigned staff within company<br>  policy; ability to have difficult conversations with assigned staff when job<br>  performance is weak.&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Able to juggle multiple requests and meet<br>  multiple deadlines. Can adjust to a changing environment.&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Able to identify and resolve conflict in a<br>  professional manner within the stated values of the organization.&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Demonstrates the ability to proactively take<br>  initiative and needs little supervision, but will readily engage in coaching<br>  to increase job development and skill&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Able to identify needs of individuals and<br>  develop solutions to meet those needs. Demonstrates strong customer service<br>  orientation.&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Proactive in anticipating and alerting others<br>  to problems with processes, projects, and outcomes.&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Ability to operate within a budget.&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Demonstrates ability to learn and become<br>  proficient on new applications, programs, etc.&nbsp;&nbsp;</p>\n<p>&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Demonstrates ability to set and meet goals,<br>  both project and individually.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"font-size: 14pt;\">Education,<br>  Experience, Degrees, Licenses</span>&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Requires a Master’s degree in a human services<br>  field; LCSW preferred&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Requires previous supervisory experience or 8+<br>  years of practice in related field.&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Requires knowledge of community resources with<br>  strong casework and counseling skills&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Requires strong interpersonal skills and ability<br>  to lead a team as well as work as a team member&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Requires experience with Microsoft office&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Requires good verbal and written communication&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Requires excellent interpersonal communication<br>  skills and the ability to exercise tact and discretion&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Requires the ability to be firm with staff on<br>  compliance with policies and federal, state, and local regulations&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Requires the ability to remain flexible and<br>  responsive in order to handle and prioritize workload from various sources.&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Requires organizational , problem solving and<br>  critical thinking skills&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Requires ability to work independently and<br>  think conceptually&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Requires ability to keep current on new skills<br>  and learning opportunities related to the field&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Previous experience with grants management<br>  preferred&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Maintain a professional appearance and manner&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"font-size: 14pt;\">Work<br>  Environment and Physical Demands</span>&nbsp;&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Must be able to lead staff in a fast paced,<br>  challenging and changing work environment&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Maintain expected work schedule of Monday<br>  through Friday 8 a.m. to&nbsp;&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> 5 p.m. with possibility of extended hours to<br>  ensure timely reporting and client/staff safety.&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Must be able to work proficiently in Microsoft<br>  office&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Must be able to travel for meetings throughout<br>  the community&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Must have reliable transportation. Drivers of<br>  privately owned vehicles must have valid driver’s license and meet state<br>  required automobile insurance minimums will required to show proof. May be<br>  required to transport clients&nbsp;</p>\n<p><span style=\"font-family: Symbol;\">·</span> Must be able to pass a background check<br>  consisting of National Sex Offender Registry, Criminal History and driving<br>  record.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p>\n</div>\n",
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