Home › Companies › Eofh Fa Em2 Oraclecloud Com CX › Cluster Manager - DSMG - Two Wheeler Loans - X - Bucket - Durgapur - Landmark II Building - JM
Cluster Manager - DSMG - Two Wheeler Loans - X - Bucket - Durgapur - Landmark II Building - JM
Eofh Fa Em2 Oraclecloud Com CX · Durgapur - Landmark II Building, Durgapur, West Bengal, IN · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Eofh Fa Em2 Oraclecloud Com CX |
| Title | Cluster Manager - DSMG - Two Wheeler Loans - X - Bucket - Durgapur - Landmark II Building - JM |
| Normalized title | - |
| Department / team | - |
| Location | West Bengal, IN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-19 / 2026-05-31 |
| Changed / last seen | 2026-06-03 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Eofh Fa Em2 Oraclecloud Com CX. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in West Bengal. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Eofh Fa Em2 Oraclecloud Com CX |
| Source | 54499a63-78a4-47fb-8044-568181ef78c1 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
o Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it.
o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payouts
o Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
o Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
o Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
o Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force
o Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.
o Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accounts
o Ensure compliance to all Audit / Regulatory Bodies as well as policies and procedures of the company
Qualification : Post Graduate/Graduate in any discipline
Full job record
| Job ID | da764f8a7b869bd609cdff15ebf732c0e7d31035 |
| Org ID | 3b6ff575-520f-4121-8dde-086ccfe05bb7 |
| Source ID | 54499a63-78a4-47fb-8044-568181ef78c1 |
| Board ID | 54499a63-78a4-47fb-8044-568181ef78c1 |
| Provider | oracle_hcm |
| Provider Job Key | 41497 |
| Title | Cluster Manager - DSMG - Two Wheeler Loans - X - Bucket - Durgapur - Landmark II Building - JM |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Durgapur - Landmark II Building, Durgapur, West Bengal, IN |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | West Bengal |
| Salary Raw | Description o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) o Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it. o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payouts o Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers. o Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT o Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting o Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force o Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. o Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accounts o Ensure compliance to all Audit / Regulatory Bodies as well as policies and procedures of the company Qualification : Post Graduate/Graduate in any discipline |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://eofh.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/41497 |
| Apply URL | https://eofh.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/41497 |
| First Seen At | 2026-05-31 18:02:11Z |
| Last Seen At | 2026-06-06 20:25:02Z |
| Last Checked At | 2026-06-06 20:25:02Z |
| Last Changed At | 2026-06-03 11:24:07Z |
| Inactive At | — |
| Source Posted At | 2026-05-19 04:38:26Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eofh.fa.em2.oraclecloud.com|CX/date=2026-06-06/2026-06-06T20-22-24-373Z-34c4bf24438aafcbe2341b11e294b95549d61a147c2da13bc71b6acd86dc343b.json |
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