Home › Companies › Epgr Fa Us6 Oraclecloud Com CX 1002 › Security Officer - Level 1 (Full Time; Swing)
Security Officer - Level 1 (Full Time; Swing)
Epgr Fa Us6 Oraclecloud Com CX 1002 · Cherokee, NC, United States; Harrah's Cherokee Casino Resort · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Epgr Fa Us6 Oraclecloud Com CX 1002 |
| Title | Security Officer - Level 1 (Full Time; Swing) |
| Normalized title | - |
| Department / team | Hourly Customer Contact |
| Location | Cherokee, NC, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-03 / 2026-06-04 |
| Changed / last seen | 2026-06-04 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Epgr Fa Us6 Oraclecloud Com CX 1002. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Cherokee. | Open |
| Department jobs | Active postings in Hourly Customer Contact. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Epgr Fa Us6 Oraclecloud Com CX 1002 |
| Source | 8239c4b8-707a-457a-bbda-93e4568e798a |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Harrah’s Cherokee Casino Resort Position Description
POSITION TITLE: Security Officer
DEPARTMENT: Security
GRADE/FLSA STATUS: H9--Non-Exempt
BADGE TYPE/COLOR: Key--Blue
REPORTS TO: Supervisor, Security, DR Security Supervisor
SUPERVISES: N/A
JOB SUMMARY:
Enforce policy and control procedures, to provide a safe and pleasurable environment for guests and employees.
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES (TRAINEE):
Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
Chain of Command: Officers – Supervisor –Shift Managers – Manager – Vice President (Surveillance/Security)
BOC: Classroom Training of expectation during Security Officer Trainee’s training period
One week of forty-hour training academy – To successfully pass the academy, Trainee required obtaining a score of 90% average on quizzes/test
Five (5) days field training will consist of On-The-Job Training (shadowing). Trainee will be evaluated by Field Training Officer (FTO). Trainee will be evaluated at the end of each shift
Once VOC/Shadowing is successfully accomplished, Trainee progressed as level 1 Security Officer who will be assigned to a shift and Supervisor
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES (LEVEL 1):
Verify and guard all currency transfers
Post at all entrances to enforce policies and enforce Project 21
Resolve customer disputes professionally
Verify and escort Game Technicians
Issue and inventory badges for visitors and vendors
Provide and maintain service standards to guests as set by department
Work closely with surveillance
Work closely with Cherokee Emergency Services
Retrieve and verify lost and found items
Patrol parking lots ( Per approval of Risk Management ); direct traffic; assist with valet parking
Responsible for filing reports on safety, OSHA, lost and found, and any other incident of liability
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES (LEVEL 2):
Demonstrate advanced proficiency in Level 1 duties
Demonstrate proficiency in report writing
Respond to emergency situations calmly
Resolve customer disputes professionally
Successful rating on last performance appraisal
Successfully pass a proficiency test on Level 1 officer responsibilities with a score of 90 or above
Pass an Internal Control test with a score of 85 or above
No more than (5) attendance points
Must obtained level two (2) Security Department for at least (3) months continuous employment
No more than (1) minor (36.3) write up within a year
JOB ESSENTIAL DUTIES AND RESPONSIBILITES (LEVEL 3A):
Valid driver’s license required with no more than one (1) DUI convictions or 3 or more moving violations, 3 or more traffic citation convictions in the past 3 years (from date of conviction) or conviction for suspension or conviction for at fault accident within the last 3 years required
Demonstrate advanced proficiency in all technical skills and Level 1 & 2 duties
Possess and demonstrate the ability to handle difficult situations/guests well
Role model in providing great customer service to our players
Learn and greet guests by name and build relationships with guests
Seek coaching from supervisors to improve performance
Ability to perform special tasks as needed
Step up in emergency situations and lead team through the proper emergency procedures
Sponsor new hires during orientation period (knowledge of 10 codes, internals, regulations, positions of posts, etc. as needed)
Able to produce reports in spreadsheet analysis format as needed
Able to operate eviction database
Demonstrate a high level of guest service skills
Demonstrate consistent support of Management and Company decisions
Role model of Professionalism, which includes promoting an environment free of rumors and negativity
Provide accurate information to supervisors (staffing needs, training needs, guests needs)
Answer co-worker questions and know where to obtain additional information
Assist the supervisors in understanding the Security officer perspective
Complete special projects in timely fashion
CPR and First Aid Certified
Highly successful rating on last performance appraisal
Demonstrate proficiency in report writing and must complete 20 report
Must work one week on each shift within 6-month of becoming a level 3A
No minors (36.3) write ups
JOB ESSENTIAL DUTIES AND RESPONSIBILITES (LEVEL 3B):
Successfully pass a proficiency test on Level 2 officer responsibilities with a score of 90 or above Pass an Internal Control test with a score of 90 or above
Pass testing in handling difficult guests/situations with a score of 90 or above
No more than (5) attendance points
Employed in the Security Department for at least (1) year with continuous documented employment
Scored all top box, if officer has been Spotlighted since reaching Level 2 officer status
ALL levels required
Exhibit sound decision-making with emphasis on motivating team and maintaining high morale
Demonstrate consistent support of Management and Company decisions
Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions
Knowledgeable of all departmental policies/procedures
Expert of the Internal Controls as set forth by the TGC
Adhere to regulatory departmental and company policies/procedures in an ethical manner
MINIMUM QUALIFICATIONS:
High school diploma or GED required
Candidates MUST complete C.A.R.E certification training and pass the CARE test within 30 days of hire required
Must enter department as a Trainee/ Level 1 position and successfully completed all those duties and responsibilities required
Position must require service dates (2 weeks trainee/90 days as level 1) and pass all duties/skill test prior to moving proficiency ladder
Six months to one-year previous customer experience preferred
Must demonstrate the following essential knowledge and skills:
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Complete knowledge of all internal controls
Complete knowledge of all emergency procedures
Excellent attendance in previous positions
Willing to learn and be adaptable
Attention to detail/observant
Comfortable under surveillance
Neat, professional appearance with excellent personal hygiene
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
Must be able to lift , carry, push, and/or pull up to 100 pounds
Must be physically capable of performing MACH Controlled Force Tactical Training
Must be able to be on feet/stand/sit for an 8-hour shift
Must be able to stoop, bend, reach, kneel, twist, climb and grasp items
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke
Must be able to operate in mentally and physically stressful situations
Must be able to respond to visual and aural cues
Must be able to read, write, speak and understand English
Must be able to maneuver in all areas of the casino and hotel
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke
Must be able to work a flexible schedule including weekends, evenings and holidays
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 9.28.20
Full job record
| Job ID | da3af4d8af149dc9449712fcf8c5217e42b415cf |
| Org ID | 0b92de8c-251e-4ddb-9e08-b1c3ad03ae6b |
| Source ID | 8239c4b8-707a-457a-bbda-93e4568e798a |
| Board ID | 8239c4b8-707a-457a-bbda-93e4568e798a |
| Provider | oracle_hcm |
| Provider Job Key | 7220 |
| Title | Security Officer - Level 1 (Full Time; Swing) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Cherokee, NC, United States; Harrah's Cherokee Casino Resort |
| Department | Hourly Customer Contact |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | NC |
| City | Cherokee |
| Salary Raw | Description Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Security Officer DEPARTMENT: Security GRADE/FLSA STATUS: H9--Non-Exempt BADGE TYPE/COLOR: Key--Blue REPORTS TO: Supervisor, Security, DR Security Supervisor SUPERVISES: N/A JOB SUMMARY: Enforce policy and control procedures, to provide a safe and pleasurable environment for guests and employees. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES (TRAINEE): Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values Chain of Command: Officers – Supervisor –Shift Managers – Manager – Vice President (Surveillance/Security) BOC: Classroom Training of expectation during Security Officer Trainee’s training period One week of forty-hour training academy – To successfully pass the academy, Trainee required obtaining a score of 90% average on quizzes/test Five (5) days field training will consist of On-The-Job Training (shadowing). Trainee will be evaluated by Field Training Officer (FTO). Trainee will be evaluated at the end of each shift Once VOC/Shadowing is successfully accomplished, Trainee progressed as level 1 Security Officer who will be assigned to a shift and Supervisor JOB ESSENTIAL DUTIES AND RESPONSIBILITIES (LEVEL 1): Verify and guard all currency transfers Post at all entrances to enforce policies and enforce Project 21 Resolve customer disputes professionally Verify and escort Game Technicians Issue and inventory badges for visitors and vendors Provide and maintain service standards to guests as set by department Work closely with surveillance Work closely with Cherokee Emergency Services Retrieve and verify lost and found items Patrol parking lots ( Per approval of Risk Management ); direct traffic; assist with valet parking Responsible for filing reports on safety, OSHA, lost and found, and any other incident of liability JOB ESSENTIAL DUTIES AND RESPONSIBILITIES (LEVEL 2): Demonstrate advanced proficiency in Level 1 duties Demonstrate proficiency in report writing Respond to emergency situations calmly Resolve customer disputes professionally Successful rating on last performance appraisal Successfully pass a proficiency test on Level 1 officer responsibilities with a score of 90 or above Pass an Internal Control test with a score of 85 or above No more than (5) attendance points Must obtained level two (2) Security Department for at least (3) months continuous employment No more than (1) minor (36.3) write up within a year JOB ESSENTIAL DUTIES AND RESPONSIBILITES (LEVEL 3A): Valid driver’s license required with no more than one (1) DUI convictions or 3 or more moving violations, 3 or more traffic citation convictions in the past 3 years (from date of conviction) or conviction for suspension or conviction for at fault accident within the last 3 years required Demonstrate advanced proficiency in all technical skills and Level 1 & 2 duties Possess and demonstrate the ability to handle difficult situations/guests well Role model in providing great customer service to our players Learn and greet guests by name and build relationships with guests Seek coaching from supervisors to improve performance Ability to perform special tasks as needed Step up in emergency situations and lead team through the proper emergency procedures Sponsor new hires during orientation period (knowledge of 10 codes, internals, regulations, positions of posts, etc. as needed) Able to produce reports in spreadsheet analysis format as needed Able to operate eviction database Demonstrate a high level of guest service skills Demonstrate consistent support of Management and Company decisions Role model of Professionalism, which includes promoting an environment free of rumors and negativity Provide accurate information to supervisors (staffing needs, training needs, guests needs) Answer co-worker questions and know where to obtain additional information Assist the supervisors in understanding the Security officer perspective Complete special projects in timely fashion CPR and First Aid Certified Highly successful rating on last performance appraisal Demonstrate proficiency in report writing and must complete 20 report Must work one week on each shift within 6-month of becoming a level 3A No minors (36.3) write ups JOB ESSENTIAL DUTIES AND RESPONSIBILITES (LEVEL 3B): Successfully pass a proficiency test on Level 2 officer responsibilities with a score of 90 or above Pass an Internal Control test with a score of 90 or above Pass testing in handling difficult guests/situations with a score of 90 or above No more than (5) attendance points Employed in the Security Department for at least (1) year with continuous documented employment Scored all top box, if officer has been Spotlighted since reaching Level 2 officer status ALL levels required Exhibit sound decision-making with emphasis on motivating team and maintaining high morale Demonstrate consistent support of Management and Company decisions Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions Knowledgeable of all departmental policies/procedures Expert of the Internal Controls as set forth by the TGC Adhere to regulatory departmental and company policies/procedures in an ethical manner MINIMUM QUALIFICATIONS: High school diploma or GED required Candidates MUST complete C.A.R.E certification training and pass the CARE test within 30 days of hire required Must enter department as a Trainee/ Level 1 position and successfully completed all those duties and responsibilities required Position must require service dates (2 weeks trainee/90 days as level 1) and pass all duties/skill test prior to moving proficiency ladder Six months to one-year previous customer experience preferred Must demonstrate the following essential knowledge and skills: Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook Complete knowledge of all internal controls Complete knowledge of all emergency procedures Excellent attendance in previous positions Willing to learn and be adaptable Attention to detail/observant Comfortable under surveillance Neat, professional appearance with excellent personal hygiene PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Must be able to lift , carry, push, and/or pull up to 100 pounds Must be physically capable of performing MACH Controlled Force Tactical Training Must be able to be on feet/stand/sit for an 8-hour shift Must be able to stoop, bend, reach, kneel, twist, climb and grasp items Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to operate in mentally and physically stressful situations Must be able to respond to visual and aural cues Must be able to read, write, speak and understand English Must be able to maneuver in all areas of the casino and hotel Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 9.28.20 |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | hour |
| Source URL | https://epgr.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1002/job/7220 |
| Apply URL | https://epgr.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1002/job/7220 |
| First Seen At | 2026-06-04 11:05:03Z |
| Last Seen At | 2026-06-06 11:09:28Z |
| Last Checked At | 2026-06-06 11:09:28Z |
| Last Changed At | 2026-06-04 11:05:03Z |
| Inactive At | — |
| Source Posted At | 2026-06-03 17:09:34Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=epgr.fa.us6.oraclecloud.com|CX_1002/date=2026-06-06/2026-06-06T11-09-21-244Z-b03a35011608de9a9c5623000fb204eb3c4f80fbbe9431a904d5185577a9e1c6.json |
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"ExternalDescriptionStr": "<p><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><strong><em>Harrah’s Cherokee Casino Resort Position Description</em></strong></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">POSITION TITLE: </span></strong><span style=\"font-size:10.0pt\">Security Officer</span></span></span></p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">DEPARTMENT: </span></strong><span style=\"font-size:10.0pt\">Security </span></span></span></p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">GRADE/FLSA STATUS: </span></strong><span style=\"font-size:10.0pt\">H9--Non-Exempt</span></span></span></p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">BADGE TYPE/COLOR: </span></strong><span style=\"font-size:10.0pt\">Key--Blue</span></span></span></p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">REPORTS TO: </span></strong><span style=\"font-size:10.0pt\">Supervisor, </span><span style=\"font-size:10.0pt\">Security, DR Security Supervisor</span></span></span></p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">SUPERVISES: </span></strong><span style=\"font-size:10.0pt\">N/A</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">JOB SUMMARY:</span></strong></span></span></p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Enforce policy and control procedures, to provide a safe and pleasurable environment for guests and employees.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">JOB ESSENTIAL DUTIES AND RESPONSIBILITIES (TRAINEE):</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Chain of Command: Officers – Supervisor –Shift Managers – Manager – Vice President (Surveillance/Security)</span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">BOC: Classroom Training of expectation during Security Officer Trainee’s training period</span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">One week of forty-hour training academy – To successfully pass the academy, Trainee required obtaining a score of 90% average on quizzes/test </span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Five (5) days field training will consist of On-The-Job Training (shadowing). Trainee will be evaluated by Field Training Officer (FTO). Trainee will be evaluated at the end of each shift</span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Once VOC/Shadowing is successfully accomplished, Trainee progressed as level 1 Security Officer who will be assigned to a shift and Supervisor</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p style=\"margin-left:24px\"><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">JOB ESSENTIAL DUTIES AND RESPONSIBILITIES (LEVEL 1):</span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Verify and guard all currency transfers</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Post at all entrances to enforce policies and enforce Project 21</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Resolve customer disputes professionally</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Verify and escort Game Technicians </span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Issue and inventory badges for visitors and vendors</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Provide and maintain service standards to guests as set by department</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Work closely with surveillance</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Work closely with Cherokee Emergency Services </span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Retrieve and verify lost and found items</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Patrol parking lots (<em><u>Per approval of Risk Management</u></em>); direct traffic; assist with valet parking</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Responsible for filing reports on safety, OSHA, lost and found, and any other incident of liability</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-left:24px\"> </p>\n\n<p><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">JOB ESSENTIAL DUTIES AND RESPONSIBILITIES (LEVEL 2):</span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Demonstrate advanced proficiency in Level 1 duties</span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Demonstrate proficiency in report writing</span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Respond to emergency situations calmly</span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Resolve customer disputes professionally</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Successful rating on last performance appraisal</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Successfully pass a proficiency test on Level 1 officer responsibilities with a score of 90 or above</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Pass an Internal Control test with a score of 85 or above</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">No more than (5) attendance points</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Must obtained level two (2) Security Department for at least (3) months continuous employment</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">No more than (1) minor (36.3) write up within a year</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">JOB ESSENTIAL DUTIES AND RESPONSIBILITES (LEVEL 3A):</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Valid driver’s license required with no more than one (1) DUI convictions or 3 or more moving violations, 3 or more traffic citation convictions in the past 3 years (from date of conviction) or conviction for suspension or conviction for at fault accident within the last 3 years required</span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Demonstrate advanced proficiency in all technical skills and Level 1 & 2 duties</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Possess and demonstrate the ability to handle difficult situations/guests well</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Role model in providing great customer service to our players </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Learn and greet guests by name and build relationships with guests</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Seek coaching from supervisors to improve performance</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Ability to perform special tasks as needed</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Step up in emergency situations and lead team through the proper emergency procedures</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Sponsor new hires during orientation period (knowledge of 10 codes, internals, regulations, positions of posts, etc. as needed)</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Able to produce reports in spreadsheet analysis format as needed</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Able to operate eviction database</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Demonstrate a high level of guest service skills </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Demonstrate consistent support of Management and Company decisions</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Role model of Professionalism, which includes promoting an environment free of rumors and negativity</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Provide accurate information to supervisors (staffing needs, training needs, guests needs)</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Answer co-worker questions and know where to obtain additional information</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Assist the supervisors in understanding the Security officer perspective</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Complete special projects in timely fashion</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">CPR and First Aid Certified</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Highly successful rating on last performance appraisal</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:"Times New Roman",serif\">Demonstrate proficiency in report writing and must complete 20 report </span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:"Times New Roman",serif\">Must work one week on each shift within 6-month of becoming a level 3A </span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:"Times New Roman",serif\">No minors (36.3) write ups</span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\"><strong>JOB ESSENTIAL DUTIES AND RESPONSIBILITES (LEVEL 3B):</strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Successfully pass a proficiency test on Level 2 officer responsibilities with a score of 90 or above Pass an Internal Control test with a score of 90 or above</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Pass testing in handling difficult guests/situations with a score of 90 or above</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">No more than (5) attendance points</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Employed in the Security Department for at least (1) year with continuous documented employment </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Scored all top box, if officer has been Spotlighted since reaching Level 2 officer status</span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\"> ALL levels required </span></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Exhibit sound decision-making with emphasis on motivating team and maintaining high morale</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Demonstrate consistent support of Management and Company decisions</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Participative member of the team by volunteering and being involved with projects, committees, and task forces by providing input and suggestions</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Knowledgeable of all departmental policies/procedures</span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Expert of the Internal Controls as set forth by the TGC</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Adhere to regulatory departmental and company policies/procedures in an ethical manner</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-left:24px\"> </p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">MINIMUM QUALIFICATIONS:</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">High school diploma or GED required</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Candidates MUST complete C.A.R.E certification training and pass the CARE test within 30 days of hire required</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Must enter department as a Trainee/ Level 1 position and successfully completed all those duties and responsibilities required</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Position must require service dates (2 weeks trainee/90 days as level 1) and pass all duties/skill test prior to moving proficiency ladder</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Six months to one-year previous customer experience preferred</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">Must demonstrate the following essential knowledge and skills:</span></strong></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook</span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Complete knowledge of all internal controls</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Complete knowledge of all emergency procedures</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Excellent attendance in previous positions</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Willing to learn and be adaptable</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Attention to detail/observant</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Comfortable under surveillance</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Neat, professional appearance with excellent personal hygiene</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><strong><span style=\"font-size:10.0pt\">PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:</span></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Must be able to lift<span>, </span>carry, push, and/or pull up to 100 pounds </span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Must be physically capable of performing MACH Controlled Force Tactical Training</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Must be able to be on feet/stand/sit for an 8-hour shift</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Must be able to stoop, bend, reach, kneel, twist, climb and grasp items</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:"Times New Roman",serif\">Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke</span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:"Times New Roman",serif\">Must be able to operate in mentally and physically stressful situations</span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Must be able to respond to visual and aural cues</span></span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Must be able to read, write, speak and understand English</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:"Times New Roman",serif\">Must be able to maneuver in all areas of the casino and hotel</span></span></li>\n\t<li><span style=\"font-size:10pt\"><span style=\"font-family:"Times New Roman",serif\">Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke</span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:10.0pt\">Must be able to work a flexible schedule including weekends, evenings and holidays </span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:"Times New Roman",serif\"><span style=\"font-size:8.0pt\">This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 9.28.20</span></span></span></p>\n",
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