Intake Specialist/Office Administrator - Law Firm

{
  "content_hash": "bea4dd47ca5bb7523b8d2c1c04e24cce752b3a48b55f9c455cd4c97e14bdc917",
  "source_hash": "b494c591ba95edfc58b03d0a536212f4b3bff1c785a9b5b252d83c89dc171ab2",
  "last_changed_at": "2026-06-06T07:55:19.867Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Denton, TX",
    "city": "Denton",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 25,
  "salary_min": 22,
  "inferred_at": "2026-06-06T19:31:31.477Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Denton, TX",
      "city": "Denton",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "Key Responsibilities ",
      "content": "<div>\n<p><strong>Client Intake &amp; Case Lifecycle Management </strong></p>\n<ul type=\"disc\">\n<li>Serve as the primary point of contact for prospective clients; answer incoming calls, conduct initial screenings, gather critical case facts, and log data accurately into our case management system.</li>\n<li>Guide individuals through an organized intake process while demonstrating high empathy, patience, and professionalism, as many clients are dealing with highly stressful legal situations.</li>\n<li>Manage the end-of-case workflow, ensuring all files are organized, final billing/disbursements are coordinated, physical and digital records are properly archived, and formal closing letters are sent.</li>\n<li>Assist attorneys with scheduling and setting up mediations, depositions, and client meetings.</li>\n\n<p><strong>Office Operations &amp; Support</strong></p>\n<ul type=\"disc\">\n<li>Frequently travel outside the office to handle critical administrative errands, including taking physical paperwork to the local tax office, courthouse, post office, or delivering documents.</li>\n<li>Take ownership of daily office upkeep to maintain a professional environment. This includes taking out the trash/recycling, maintaining the breakroom, tracking office supplies, and ensuring conference rooms are tidy for clients.</li>\n<li>Sort and distribute mail, scan/index documents, and assist legal staff with miscellaneous projects as needed.</li>\n\n</ul></ul></div>"
    },
    {
      "text": "Qualifications and Requirements",
      "content": "<div>\n<ul type=\"disc\">\n<li><strong>Education:</strong> High School Diploma or GED equivalent required.</li>\n<li>Minimum of 1–2 years of experience in a phone-based, customer-facing role (e.g., retail, hospitality, call center, front desk, or medical scheduling). <em>Prior legal experience is a plus, but not required.</em></li>\n<li>Exceptional verbal communication skills with the ability to listen actively, remain calm under pressure, and speak tactfully with emotional or stressed individuals.</li>\n<li>Must possess a valid Texas Driver’s License, a reliable personal vehicle, and clean driving record to execute daily out-of-office errands.</li>\n<li>Ability to lift up to 25 lbs and comfortably handle light physical labor around the office.</li>\n<li>Proficiency with basic office technology (Microsoft Office, email, multi-line phone systems) and an ability to quickly learn case management software.</li>\n\n</ul></div>"
    }
  ],
  "country": "US",
  "createdAt": 1780678506582,
  "updatedAt": null,
  "categories": {
    "team": "Talent Solutions",
    "location": "Denton, TX",
    "commitment": "Full Time",
    "department": "Professional Services",
    "allLocations": [
      "Denton, TX"
    ]
  },
  "salaryRange": {
    "max": 25,
    "min": 22,
    "currency": "USD",
    "interval": "per-hour-wage"
  },
  "workplaceType": "onsite"
}