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Workforce Operations Specialist

88eb9440 7dcf 40e4 Adea 81bc7bdf28a1 19000101 000001 · Remote, Fort Lauderdale, FL, US, Fort Lauderdale, FL; Hybrid, Fort Lauderdale, FL, US, Fort Lauderdale, FL · Remote · Deleted · $70,000–$90,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company88eb9440 7dcf 40e4 Adea 81bc7bdf28a1 19000101 000001
TitleWorkforce Operations Specialist
Normalized title-
Department / team-
LocationFort Lauderdale, FL, United States
Work modelRemote / Hybrid
Employment type-
Salary$70,000–$90,000 / year
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-04 / 2026-05-31
Changed / last seen2026-06-04 / 2026-06-02

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ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Fort Lauderdale.Open
Work model jobsActive Remote postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company88eb9440 7dcf 40e4 Adea 81bc7bdf28a1 19000101 000001
Sourceb999caab-7c1c-4f56-8937-85295131504c
ATS providerADP Workforce Now Recruiting

Description

Position: Workforce Operations Specialist Status: Full Time Location: Open to Remote - HQ is located in Fort Lauderdale, FL Dress code: Business Casual, Casual Fridays Company: Health Insurance Alliance, LLC (Supporting the full Ecosystem) About Us Health Insurance Alliance is seeking a specialized Workforce Operations Specialist to join our growing team and ecosystem. Since launching in 2017, we have become a national leader in technology-driven health insurance sales. Our technology platform powers consumer acquisition, lead routing, agent enablement, and call center operations within a highly regulated, performance-driven environment. As we continue to scale, we are strengthening our Operations function to support greater workforce efficiency, productivity, and operational consistency across the organization. This role will play a critical part in supporting our call center operations and driving operational impact across our broader ecosystem. As our Workforce Operations Specialist , you will work closely with the COO of Health Insurance Alliance and collaborate cross-functionally across the organization to help shape workforce strategy, planning practices, and employee-centered HR execution. This role will own workforce planning, analytics, forecasting, schedule adherence, and operational reporting, while also serving as support with HRIS management and leave tracking. Sitting at the intersection of Operations and HR, the ideal candidate will demonstrate strong analytical ability, sound judgment, operational discipline, and the ability to partner cross-functionally while maintaining HR integrity and compliance. The Opportunity Workforce Planning & Operational Analytics (≈90%) Owning scheduling, workforce planning and forecasting to support business demand, staffing levels, and seasonal volume fluctuations. Monitoring and analyzing schedule adherence, attendance trends, overtime usage, and attrition impacts. Partnering with Operations leadership to provide capacity modeling, staffing recommendations, and scenario planning. Building and maintaining workforce dashboards and reports to surface insights and risks. Identifying patterns related to absenteeism, productivity, and burnout, escalating concerns with data-driven recommendations. Supporting operational planning by translating workforce data into actionable insights while maintaining neutrality and independence from performance management decisions. HR Operations (≈10%) Serving as the support administrator for HRIS (ADP Workforce Now), ensuring data integrity, audits, and timely employee lifecycle transactions. Overseeing PTO, unpaid leave, and FMLA tracking in alignment with scheduling. Creating and maintaining SOPs for HR operations, workforce tracking, and leave management workflows. What you bring to the table 5+ years of experience in Workforce Management or People Analytics, preferably in a call center or high-volume workforce environment. Strong experience with schedule adherence, forecasting, and capacity planning. Hands-on experience administering HRIS platforms (ADP Workforce Now strongly preferred). Hands-on experience with Verint, Assembled, Calabrio (WFM tools) & Five9 Working knowledge of FMLA, PTO policies, and unpaid leave tracking. High attention to detail with a strong sense of ownership over data accuracy and compliance. Ability to translate data into clear insights for both HR and Operations stakeholders. Strong communication skills and confidence partnering with senior leaders. Proven ability to maintain confidentiality, neutrality, and sound judgment in sensitive matters. Experience supporting hourly, performance-driven, or sales-based workforces. Comfort operating in fast-paced environments with changing demand. Advanced reporting or dashboard skills (Excel, Google Sheets, BI tools a plus). Ability to balance business needs with employee experience and compliance. Location & Hours Our HQ is located in Fort Lauderdale, Florida, 33334 - We are open to remote/ hybrid candidates. Hours of operation: 9 AM- 6 PM (EST) Monday - Friday Compensation Range: $70-90K / year Benefits Competitive Compensation + Performance Incentives Company Health, Dental, Vision Insurance (Optional to opt in after 3 month Probationary Period) 15 Days PTO, accrual starts after 3 months Probationary Period over the calendar year. 401 K + Matching Program (Optional to opt in after 3 month Probationary Period) Great Career development opportunities Annual Company Events The Interview Process Round 1: 30 minute Phone screen with our HR Team Round 2: 45 minute Video Interview with selected Hiring Panel Round 3: 30 minute Video Interview with George (COO of HIA) > Conduct references and background check > Offer How We Hire HIA is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the team at HIA will not be responding to any personal messages regarding this role or other opportunities. HIA is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. HIA is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Full job record

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Source IDb999caab-7c1c-4f56-8937-85295131504c
Board IDb999caab-7c1c-4f56-8937-85295131504c
Provideradp_workforcenow
Provider Job Key569111
TitleWorkforce Operations Specialist
Normalized Title—
Statusdeleted
Activeno
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Department—
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Remote Policyhybrid
CountryUnited States
RegionFL
CityFort Lauderdale
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Salary Min70,000
Salary Max90,000
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First Seen At2026-05-31 18:50:48Z
Last Seen At2026-06-02 09:12:18Z
Last Checked At2026-06-04 09:08:21Z
Last Changed At2026-06-04 09:08:21Z
Inactive At2026-06-04 09:08:21Z
Source Posted At2026-05-04 12:53:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\" data-pasted=\"true\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Position: Workforce Operations Specialist</span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Status:&nbsp;</span><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Full Time</span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Location: <strong><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\" data-pasted=\"true\">Open to Remote -&nbsp;</span></strong> HQ is located in Fort Lauderdale, FL</span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Dress code: Business Casual, Casual Fridays</span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Company: Health Insurance Alliance, LLC&nbsp;(Supporting the full Ecosystem)</span></p><h1 dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:20pt;margin-bottom:6pt;\"><span style=\"font-size: 20pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">About Us</span></h1><p data-start=\"226\" data-end=\"480\" data-pasted=\"true\"><span style=\"font-family: arial,sans-serif;\">Health Insurance Alliance is seeking a specialized <strong data-start=\"277\" data-end=\"312\">Workforce Operations Specialist</strong> to join our growing team and ecosystem. Since launching in 2017, we have become a national leader in technology-driven health insurance sales.</span></p><p data-start=\"482\" data-end=\"811\"><span style=\"font-family: arial,sans-serif;\">Our technology platform powers consumer acquisition, lead routing, agent enablement, and call center operations within a highly regulated, performance-driven environment. As we continue to scale, we are strengthening our Operations function to support greater workforce efficiency, productivity, and operational consistency across the organization. This role will play a critical part in supporting our call center operations and driving operational impact across our broader ecosystem.</span></p><p data-start=\"1130\" data-end=\"1386\"><span style=\"font-family: arial,sans-serif;\">As our <strong data-start=\"1137\" data-end=\"1172\">Workforce Operations Specialist</strong>, you will work closely with the COO of Health Insurance Alliance and collaborate cross-functionally across the organization to help shape workforce strategy, planning practices, and employee-centered HR execution. &nbsp;This role will own workforce planning, analytics, forecasting, schedule adherence, and operational reporting, while also serving as support with HRIS management and leave tracking. Sitting at the intersection of Operations and HR, the ideal candidate will demonstrate strong analytical ability, sound judgment, operational discipline, and the ability to partner cross-functionally while maintaining HR integrity and compliance.</span></p><h1 dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:20pt;margin-bottom:6pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The Opportunity</span></h1><h3 dir=\"ltr\" style=\"line-height:1.2;margin-top:14pt;margin-bottom:4pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Workforce Planning &amp; Operational Analytics (&asymp;90%)</span></h3><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Owning scheduling, workforce planning and forecasting to support business demand, staffing levels, and seasonal volume fluctuations.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Monitoring and analyzing schedule adherence, attendance trends, overtime usage, and attrition impacts.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Partnering with Operations leadership to provide capacity modeling, staffing recommendations, and scenario planning.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Building and maintaining workforce dashboards and reports to surface insights and risks.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Identifying patterns related to absenteeism, productivity, and burnout, escalating concerns with data-driven recommendations.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:12pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Supporting operational planning by translating workforce data into actionable insights while maintaining neutrality and independence from performance management decisions.</span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.2;margin-top:12pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">HR Operations (&asymp;10%)</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Serving as the support&nbsp;administrator for HRIS (ADP Workforce Now), ensuring data integrity, audits, and timely employee lifecycle transactions.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Overseeing PTO, unpaid leave, and FMLA tracking in alignment with scheduling.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Creating and maintaining SOPs for HR operations, workforce tracking, and leave management workflows.<br><br></span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:9pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">What you bring to the table</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">5+ years of experience in Workforce Management or People Analytics, preferably in a call center or high-volume workforce environment.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Strong experience with schedule adherence, forecasting, and capacity planning.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Hands-on experience administering HRIS platforms (ADP Workforce Now strongly preferred).</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Hands-on experience with Verint, Assembled, Calabrio (WFM tools) &amp; Five9</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Working knowledge of FMLA, PTO policies, and unpaid leave tracking.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">High attention to detail with a strong sense of ownership over data accuracy and compliance.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Ability to translate data into clear insights for both HR and Operations stakeholders.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Strong communication skills and confidence partnering with senior leaders.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Proven ability to maintain confidentiality, neutrality, and sound judgment in sensitive matters.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Experience supporting hourly, performance-driven, or sales-based workforces.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Comfort operating in fast-paced environments with changing demand.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Advanced reporting or dashboard skills (Excel, Google Sheets, BI tools a plus).</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Ability to balance business needs with employee experience and compliance.</span></p></li></ul><p><span style=\"font-family: arial,sans-serif;\"><br></span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Location &amp; Hours</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"font-size: 14px; font-family: arial, sans-serif;\"><p dir=\"ltr\">Our HQ is located in Fort Lauderdale, Florida, 33334 - We are open to remote/ hybrid candidates.</p></li><li dir=\"ltr\" style=\"font-size: 14px; font-family: arial, sans-serif;\"><p dir=\"ltr\"><span style=\"color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Hours of operation: 9 AM- 6 PM (EST) Monday - Friday</span></p></li></ul><h1 dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:20pt;margin-bottom:6pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Compensation</span></h1><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Range: $70-90K / year</span></p></li></ul><p><span style=\"font-family: arial,sans-serif;\"><br></span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Benefits</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Competitive Compensation + Performance Incentives</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Company Health, Dental, Vision Insurance (Optional to opt in after 3 month Probationary Period)</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">15 Days PTO, accrual starts after 3 months Probationary Period over the calendar year.</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">401 K + Matching Program <span style=\"font-size: 11pt; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\" data-pasted=\"true\">(Optional to opt in after 3 month Probationary Period)</span></span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Great Career development opportunities</span></p></li><li dir=\"ltr\" style=\"list-style-type: disc; font-size: 11pt; font-family: arial, sans-serif; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;\"><p dir=\"ltr\" style=\"line-height:1.3800000000000001;background-color:#ffffff;margin-top:0pt;margin-bottom:4pt;\"><span style=\"font-size: 11pt; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Annual Company Events</span></p></li></ul><p><span style=\"font-family: arial,sans-serif;\"><br></span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">The Interview Process</span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Round 1: 30 minute Phone screen with&nbsp;our HR Team</span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Round 2: 45 minute Video Interview with selected Hiring Panel</span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">Round 3: 30 minute Video Interview with George (COO of HIA)</span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&gt; Conduct references and background check</span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">&gt; Offer&nbsp;</span></p><p><span style=\"font-family: arial,sans-serif;\"><br></span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size: 11pt; font-family: arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;\">How We Hire</span></p><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\" data-pasted=\"true\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">HIA is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate&rsquo;s journey is consistent and the selection process is unbiased, the team at HIA will not be responding to any personal messages regarding this role or other opportunities.</span></p><br><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">HIA is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.&nbsp;</span></p><br><p dir=\"ltr\" style=\"line-height:1.3800000000000001;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">HIA is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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        {
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            "codeValue": "IsVsidApplicable"
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        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Workforce Operations Specialist",
    "clientRequisitionID": "1028",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Fort Lauderdale",
          "postalCode": "33334",
          "countrySubdivisionLevel1": {
            "codeValue": "FL"
          }
        },
        "nameCode": {
          "shortName": "Remote, Fort Lauderdale, FL, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "Fort Lauderdale",
          "postalCode": "33334",
          "countrySubdivisionLevel1": {
            "codeValue": "FL"
          }
        },
        "nameCode": {
          "shortName": "Hybrid, Fort Lauderdale, FL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/569111?cid=88eb9440-7dcf-40e4-adea-81bc7bdf28a1&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 41002
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  "detail_errors": []
}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/d9cc29c989ceb8f49c59884fabb858a571917762?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/070f1e84-e177-4d2d-9678-20c327fd420eJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/b999caab-7c1c-4f56-8937-85295131504cJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/d9cc29c989ceb8f49c59884fabb858a571917762/eventsJSON

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