Patient Services Representative

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    "ExternalDescriptionStr": "<p style=\"background-color: white; line-height: normal;\"><span style=\"color: rgb(48, 108, 180); font-family: Roboto;\"><strong>UP Health System - Portage</strong></span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: rgb(48, 108, 180); font-family: Roboto;\"><strong>Patient Services Representative</strong></span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: rgb(48, 108, 180); font-family: Roboto;\"><strong>Job Type: Full Time</strong></span></p><p style=\"background-color: white; line-height: normal;\">&nbsp;</p><p style=\"background-color: white; line-height: normal;\">&nbsp;</p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: rgb(48, 108, 180); font-family: Roboto;\"><strong>Your experience matters</strong></span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\"><strong>Up Health System- Portage</strong> part of&nbsp;</span><a href=\"https://lifepointhealth.net/locations\" target=\"_blank\"><span style=\"color: black; font-family: Roboto;\">Lifepoint Health</span></a><span style=\"color: black; font-family: Roboto;\">, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. By joining our team, you're embracing a vital mission dedicated to&nbsp;<i>making communities healthier<span style=\"font-size: 9pt;\"><sup>&nbsp;®</sup></span></i>. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.</span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: rgb(48, 108, 180); font-family: Roboto;\"><strong>How you'll contribute</strong></span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\">A&nbsp;<strong>Patient Services Representative&nbsp;</strong>who excels in this role:</span></p><ul style=\"list-style-type: disc;\"><li style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\">Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s).&nbsp;</span></li><li style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\">Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages.&nbsp;</span></li><li style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\">Collects and posts co-pays, deductibles and past due patient balances at the time of service&nbsp;</span></li></ul><p style=\"background-color: white; line-height: normal;\"><span style=\"color: rgb(48, 108, 180); font-family: Roboto;\"><strong>Why join us</strong></span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\">We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:</span></p><ul style=\"list-style-type: disc;\"><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(48, 108, 180); font-family: Roboto;\"><strong>Comprehensive Benefits</strong></span><span style=\"font-family: Roboto;\">: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.</span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(48, 108, 180); font-family: Roboto;\"><strong>Financial Protection &amp; PTO</strong></span><span style=\"font-family: Roboto;\">:&nbsp;Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.</span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(48, 108, 180); font-family: Roboto;\"><strong>Financial &amp; Career Growth</strong></span><span style=\"font-family: Roboto;\">:&nbsp;Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.</span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(48, 108, 180); font-family: Roboto;\"><strong>Employee Well-being</strong></span><span style=\"font-family: Roboto;\">:&nbsp;Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).</span></li><li style=\"background-color: white; color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(48, 108, 180); font-family: Roboto;\"><strong>Professional Development</strong></span><span style=\"font-family: Roboto;\">: Ongoing learning and career advancement opportunities.</span></li></ul><p style=\"background-color: white; line-height: normal;\">&nbsp;</p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: rgb(48, 108, 180); font-family: Roboto;\"><strong>What we're looking for</strong></span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\"><strong>Patient Services Representative:</strong></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\"><u>Education</u>: High School Diploma or Equivalent Required</span></p></li><li><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\"><u>Preferred Minimum Work Experience</u>: 2 years Medical Office experience Preferred. Experience with Medical Referrals Preferred&nbsp;<strong>&nbsp;</strong></span></p></li><li><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\">Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.&nbsp;</span></p><ul style=\"list-style-type: circle;\"><li><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\">Must be able to work in a stressful environment and take appropriate action.&nbsp;</span></p></li><li><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\">Certifications: BLS certification from the American Heart Association (AHA) or American Red Cross (ARC)&nbsp;</span></p></li></ul></li></ul><p style=\"background-color: white; line-height: normal;\"><span style=\"color: rgb(48, 108, 180); font-family: Roboto;\"><strong>More about UP Health System – Portage&nbsp;</strong></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Roboto;\"><strong>Your Regional Medical Center</strong></span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Roboto;\">UP Health System – Portage has been serving Michigan's Western Upper Peninsula since 1896. It supports a multi-specialty medical community with over 40 physicians, and more than a dozen allied health professionals. The main campus features a 36-bed hospital, accredited as a chest pain center by the Society of Cardiovascular Patient Care (SCPC). UP Health System – Portage was the first in the state to achieve Level III ACC (American College of Cardiology) verification as a trauma center.</span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Roboto;\">Additional services include dedicated physician hospitalists, cardiopulmonary services, elective and emergency orthopedics, women’s health, general surgery, hematology and oncology, internal medicine, sports medicine and rehabilitation and sports medicine, x-ray and diagnostics (including MRI, mobile PET scan, 64-slice CT scanner, nuclear imaging, and 3D mammography), an advanced wound care center, a sleep lab, two Express Care walk-in clinics, a regional dialysis unit, pharmacy services, laboratory services, home care, and a 60-bed senior living community.</span></p><p style=\"background-color: white; line-height: normal; margin-bottom: 0in;\"><span style=\"color: black; font-family: Roboto;\"><strong>UP Health System- Portage</strong></span><br><span style=\"color: black; font-family: Roboto;\"><strong>Our Community</strong></span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\">With small communities and big ideas, Michigan's Upper Peninsula is the perfect place for people to explore their many interests. Visit the art galleries, and museums, walk along the beaches of Lake Superior, hike, bike, and explore the beautiful nature trails. Wrap yourself up in a blanket of bright stars, clean air and open water.&nbsp;</span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\">Hancock is a community that brings together small-town values, rich history and a four-season wonderland for outdoor enthusiasts — without long commute times or congested highways. The Keweenaw is home to two universities — Michigan Technological University and Finlandia University. The community benefits from the diversity, culture and high standards of living contributed to our small town. We often call the Keweenaw the \"Copper Country\" because of the amount of natural \"float\" copper found in the area. In fact, at 90% pure, much of the copper is the purest copper in the world.&nbsp;</span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\">Welcome, to the Keweenaw Peninsula!&nbsp;</span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\"><strong>EEOC Statement</strong></span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: black; font-family: Roboto;\">UP Health- Portage is an Equal Opportunity Employer.&nbsp;Marquette General Hospital&nbsp;is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.\"</span></p><p style=\"background-color: white; line-height: normal;\">&nbsp;</p>",
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