Senior Process Improvement Specialist (People & Culture)

Job Title: Senior Process Improvement Specialist (People & Culture) Position Summary: The Michael J. Fox Foundation for Parkinson's Research ("the Foundation") is seeking top talent for its Senior Process Improvement Specialist (People & Culture) position. Reporting to the SVP, Head of Employee Experience, this role supports the Foundation’s mission by strengthening how work gets done across the People & Culture unit. Sitting within the Employee Experience (EX) department, this role focuses on continuous process improvement, executional support for knowledge management practices and maintaining cross-initiative visibility to help ensure work is sustainable and well-coordinated. This position partners with People & Culture team and departments across the organization to document and improve workflows, support adoption of consistent ways of working, and help ensure staff have access to accurate, well-organized knowledge resources. This role maintains a high-level view of all People & Culture initiatives to help surface capacity risks, overlapping demands, and cumulative impacts. This is a hybrid-flex position that will require in-person attendance at The Michael J. Fox Foundation’s headquarters in New York City. Key Responsibilities: Process Improvement & Enablement (40%) Partner within P&C team to understand existing workflows, identify pain points and support & implement the design of improved processes Facilitate process mapping and documentation to increase clarity, consistency and efficiency Develop plans to drive adoption of new or updated processes through communication, training and hands-on enablement Gather feedback and observations to support ongoing, iterative process improvements Knowledge Management Coordination & Content Intake (30%) In partnership with and under the guidance of the Knowledge Management Lead, this role drives the coordination of knowledge management practices and how content is captured to enable employees in their jobs Develop processes to capture, organize and maintain institutional knowledge in alignment with established knowledge management frameworks and standards Maintain and operationalize the intake process for new knowledge content, ensuring submissions include required context, ownership and review timelines Serve as a point of coordination for new content submissions, working with subject matter experts and content owners to support refinement and publishing Apply established standards for foundation-level content structure, tagging, version control and accessibility to ensure information is easy to find and use Develop frameworks for tracking content ownership and review cycles to support long-term sustainability Provide hands-on support to teams using knowledge management tools and processes, escalating systemic issues or improvement opportunities to the Knowledge Management Lead as appropriate Portfolio Awareness & Capacity Insights (20%) Maintain a high-level view of People & Culture initiatives, projects and ongoing work to support coordination, visibility and sustainability across the team Monitor how People & Culture work intersects with staff capacity both within the P&C team and across partner teams, identifying potential overload, sequencing challenges or competing demands Identify cross-initiative patterns, dependencies and cumulative impacts related to process changes, documentation needs and knowledge updates Surface observations, risks and capacity-related insights to EX leadership to support informed decision-making and prioritization Qualifications & Skills: Relevant experience in people, process and technology enablement preferred Demonstrated ability to analyze workflows and translate them into clear, usable documentation Experience supporting knowledge management systems, intranets or shared documentation tools Team-player with strong written and verbal communication skills Experience collaborating with diverse stakeholders in a mission-driven organization Experience driving organizational change or enablement initiatives Familiarity with AI is a plus Compensation & Benefits Individual compensation for this role is dependent on a variety of factors, including, but not limited to, qualifications, skillsets, and applicable laws. In addition to salary, the Foundation offers a comprehensive benefits package, including: 15+ options for medical insurance (with the Foundation paying 90 percent of the premiums) Competitive dental and vision plans 401(k) plan with 6 percent employer contribution Flexible spending accounts Employer paid life and disability insurance 18 Vacation Days; 12 Well-Being (Sick) Days; 2 Personal Days; summer Fridays (office closure at 2pm) and a summer holiday week over July 4 Flexible work environment. We trust all employees to work closely with their manager and colleagues to determine when, where and how programs and projects get done. Employees are also eligible for a discretionary bonus on an annual basis. The Foundation provides staff and leadership cultivation through regular training courses and events. Salary Range $100,000 — $115,000 USD How to Apply: Interested candidates should submit a resume and thoughtful cover letter describing through examples, their specific qualifications and interest in the position. If you think that your skills are transferable and can add value to this role, please apply. Applicants who best match the position’s needs will be contacted. About Us: The Michael J. Fox Foundation for Parkinson’s Research was founded in 2000 with one clear objective: accelerating meaningful therapeutic advances and, ultimately, a cure for Parkinson’s disease (PD). The Foundation applies extraordinary scientific, business and media assets to this singular focus—thus creating a unique and dynamic organization. Since inception, MJFF has quickly grown into the largest nonprofit funder of Parkinson’s disease research, having funded over $2 billion in research projects in both academic and industry labs worldwide. Visit www.michaeljfox.org for more information.   Research has shown that people from marginalized communities apply to roles only when they meet 100% of the job requirements. If you think that your skills are transferable and can add value to this role, and you are someone who will contribute to our efforts to build and support a diverse, equitable and inclusive workforce, we strongly encourage you to apply.

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