Mental Health Practice Administrator

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    "jobOpeningName": "Mental Health Practice Administrator",
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    "datePosted": "2026-05-24",
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    "description": "<p><span style=\"color: rgb(52, 73, 94); font-size: 10pt\"><span style=\"font-weight: bold\">Role: Mental Health Administrator</span></span></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">FLSA:<span> </span></span>Part Time | Hourly | Non-Exempt</span></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Location:</span><span> </span>Remote (Candidate must reside in the East Coast)</span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-size: 10pt\"><em><span style=\"font-weight: bold\">Why Join Virtual Peace of Mind (VPM)?</span></em></span></p>\n<p><span style=\"font-size: 10pt\"><em>Transforming Access to Youth Mental Health through Virtual Care</em></span></p>\n<p><span style=\"font-size: 10pt\">Virtual Peace of Mind (VPM) is a fast-growing, fully remote private mental health practice dedicated to providing compassionate, evidence-based care across multiple states. Our mission is to empower clinicians with the flexibility, resources, and support they need to deliver exceptional care — while advancing equitable mental health access for all.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-size: 10pt\"><span style=\"font-weight: bold\">Role Overview:</span></span></p>\n<p><span style=\"font-size: 10pt\">The <span style=\"font-weight: bold\">Mental Health Administrator</span> provides operational and financial leadership for a behavioral health practice, ensuring smooth coordination between clinical staff, billing, clients, and leadership. This role oversees administrative systems, referral workflows, compliance, billing operations, and reporting to support efficient, high-quality delivery of mental health services.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">The ideal candidate has experience in <span style=\"font-weight: bold\">mental health practice management or healthcare administration</span>, including oversight of <span style=\"font-weight: bold\">billing and revenue cycle processes</span>, and thrives in a fully remote environment.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-size: 10pt\"><span style=\"font-weight: bold\">Key responsibilities include but limited to:</span></span></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Practice Operations</span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Manage patient referrals, verifications, scheduling, and intake workflows to ensure timely access to care.</span></li>\n<li><span style=\"font-size: 10pt\">Troubleshoot and resolve non-clinical issues such as scheduling conflicts or process delays.</span></li>\n<li><span style=\"font-size: 10pt\">Partner with clinical leadership and administrative teams to maintain efficient systems.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Billing &amp; Revenue Cycle Oversight</span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Oversee billing operations, including claim submission, payment posting, and denial management.</span></li>\n<li><span style=\"font-size: 10pt\">Ensure timely and accurate revenue cycle processes.</span></li>\n<li><span style=\"font-size: 10pt\">Collaborate with billing vendors or internal staff to resolve discrepancies.</span></li>\n<li><span style=\"font-size: 10pt\">Monitor accounts receivable and provide leadership with regular financial reporting.</span></li>\n<li><span style=\"font-size: 10pt\">Monitor patient billing (coinsurance, copays, deductibles)</span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Provider &amp; Patient Support</span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Act as a liaison between providers, clients, and administrative staff.</span></li>\n<li><span style=\"font-size: 10pt\">Ensure providers have accurate documentation and support for billing and compliance.</span></li>\n<li><span style=\"font-size: 10pt\">Oversee client and provider communication regarding scheduling, billing, and practice operations.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Compliance &amp; Reporting</span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Ensure adherence to HIPAA, state regulations, payer requirements, and organizational policies.</span></li>\n<li><span style=\"font-size: 10pt\">Track service utilization, billing performance, and prepare regular reports for leadership.</span></li>\n<li><span style=\"font-size: 10pt\">Maintain accurate documentation to support audits, compliance reviews, and financial accuracy.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Program &amp; Practice Development</span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Identify opportunities to streamline workflows and improve the client and provider experience.</span></li>\n<li><span style=\"font-size: 10pt\">Collect and integrate feedback to inform service and operational improvements.</span></li>\n<li><span style=\"font-size: 10pt\">Contribute to growth initiatives, quality assurance, and long-term practice planning.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Other duties as assigned. </span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-size: 10pt\"><span style=\"font-weight: bold\">Qualifications &amp; Preferred Experience:</span></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Bachelor’s degree in Health Administration, Business, Social Work, or related field required.</span></li>\n<li><span style=\"font-size: 10pt\">3–5 years of experience in <span style=\"font-weight: bold\">mental health or healthcare practice administration</span>.</span></li>\n<li><span style=\"font-size: 10pt\">Proven experience with <span style=\"font-weight: bold\">billing, insurance claims, and revenue cycle management</span>.</span></li>\n<li><span style=\"font-size: 10pt\">Strong knowledge of behavioral health workflows (intake, referrals, scheduling, compliance, utilization).</span></li>\n<li><span style=\"font-size: 10pt\">Excellent organizational and communication skills.</span></li>\n<li><span style=\"font-size: 10pt\">Proficiency in <span style=\"font-weight: bold\">Google Workspace, Excel, and practice/project management tools and systems</span> (e.g., Trello, Airtable, ClickUp, EHRs).</span></li>\n<li><span style=\"font-size: 10pt\">Experience working in a <span style=\"font-weight: bold\">fully remote practice environment</span> preferred.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-size: 10pt\"><span style=\"font-weight: bold\">Benefits:</span></span></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Benefits:</span></span></p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Retirement:</span><span> </span>401(k) with up to<span> </span><span style=\"font-weight: bold\">3% employer match</span></span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Health:</span><span> </span>Individual Coverage HRA (ICHRA) stipend up to<span> </span><span style=\"font-weight: bold\">$300/month</span><span> </span>toward health insurance premiums</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Paid Time Off:</span>\n<ul>\n<li><span style=\"font-size: 10pt\">10 days of PTO annually</span></li>\n<li><span style=\"font-size: 10pt\">6 paid holidays</span></li>\n<li><span style=\"font-size: 10pt\">3 wellness/sick days per year</span></li>\n</ul>\n</li>\n</ul>\n</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(52, 73, 94); font-size: 10pt\"><span style=\"font-weight: bold\">What Makes VPM Different - Our Values! </span></span></p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Mission-Driven Impact:<span> </span></span>Join a pioneering, VDOE-endorsed initiative transforming school-based mental health delivery across Virginia — ensuring access, equity, and positive outcomes for every student.</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Leadership &amp; Growth: </span>Contribute to shaping and scaling an innovative, state-supported care model. Licensed clinicians may take on leadership or consulting roles as the program expands.</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Flexible Remote Environment: </span>Enjoy a fully remote, flexible work model that allows you to balance meaningful clinical work with personal well-being.</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Collaborative, Supportive Culture: </span>Be part of a multidisciplinary, mission-driven team that values integrity, empathy, and shared learning.</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Professional Development: </span>Access ongoing CEU opportunities, leadership training, and exposure to state and national initiatives advancing youth mental health.</span></li>\n</ul>\n</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span style=\"color: rgb(52, 73, 94)\">Equal Employment Opportunity (EEO) Statement</span>: VPM<span> </span></span></span><span style=\"font-size: 10pt\">is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, equitable environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, veteran status, or any other legally protected characteristic.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span style=\"color: rgb(52, 73, 94)\">ADA Accommodation Statement</span>: VPM</span></span><span style=\"font-size: 10pt\"><span> </span>is committed to providing reasonable accommodations for qualified individuals with disabilities and applicants with disabilities. If you require an accommodation to complete the application process, participate in an interview, or perform essential job functions, please contact HR at<span> </span><a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a><span> </span>to request assistance. All accommodation requests are handled confidentially and in accordance with applicable law. If qualified for a role, our talent acquisition team will contact you. Please only reach out if accommodation with the application/interviewing process is required. </span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\"><span style=\"color: rgb(52, 73, 94)\">Employment Eligibility &amp; Compliance:</span> </span></span><span style=\"font-size: 10pt\">All offers of employment are contingent upon the successful completion of a background check, verification of licensure (as applicable), and eligibility to work in the United States without company-sponsorship. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">VPM complies fully with all applicable federal, state, and local laws governing nondiscrimination, confidentiality, and data privacy, including HIPAA, FERPA, and state-specific clinical/employment regulations.</span><br></p>",
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