Assistant Director of Caregiver Services

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    "requisitionDescription": "<div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.7pt;font-size:13px;font-family:\"Calibri\",sans-serif;background:white;' data-pasted=\"true\"><span style='font-size: 18px; font-family: \"times new roman\", serif; color: black;'><strong><u>Position Summary</u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.7pt;font-size:13px;font-family:\"Calibri\",sans-serif;background:white;'><span style='font-size: 18px; font-family: \"times new roman\", serif;'><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.7pt;font-size:13px;font-family:\"Calibri\",sans-serif;background:white;'><span style='font-size: 18px; font-family: \"times new roman\", serif; color: black;'>Hamilton-Madison House&rsquo;s Caregiver Support Program serves informal/unpaid caregivers of older adults and their loved ones, throughout New York City&rsquo;s five boroughs, with an emphasis on the linguistic and cultural competence needs of Asian and Southeast Asian families.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.7pt;font-size:13px;font-family:\"Calibri\",sans-serif;background:white;'><span style='font-size: 18px; font-family: \"times new roman\", serif;'><br></span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:.7pt;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style='font-size: 18px; font-family: \"times new roman\", serif; color: black;'>The Assistant Director (AD) will be responsible for the supervision of 7 HMH program care managers. The AD will supervise the Intake Coordinator. Upon completion of intake, provide a review process and assign new care giver clients to an appropriate care manager. The Assistant Director will utilize Vive and other tracking systems to maintain timelines of all requirements.&nbsp;</span></p><p style='margin-top:3.0pt;margin-right:0in;margin-bottom:1.0pt;margin-left:.7pt;font-size:13px;font-family:\"Calibri\",sans-serif;'><span style='font-size: 18px; font-family: \"times new roman\", serif;'><br></span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif; color: black;'>Assists the director with oversight of the distribution of services to clients; and completion and submission of all reports to the NYC Department for the Aging, the funding source for this program. This position reports to the Program Director of Manhattan Case Management Services.</span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif; color: black;'><strong><u>Responsibilities</u></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\" data-pasted=\"true\"><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Provide oversight and training to project team of 7, Care Managers (MSW, BSW, Interns).&nbsp;</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Provide individual supervision, case conferences, and interdisciplinary team meetings.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Responsible to prepare and review all intakes and assign to trained staff, especially those with language skills and cultural knowledge or experience with special populations, i.e., Older Adults raising adult children with intellectual challenges.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Ensure that timelines for assessments, reassessments, and all deliverables are met by the main team.&nbsp;</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Coordinate with the Program Aide in reviewing Vive, Excel ticklers to ensure all deadlines and requirements are made.&nbsp;</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Review and approve assessments, care plans of assigned HMH Care Managers.&nbsp;</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Review and approve teams&#39; request for supplemental supplies and respite services.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Assist in the development of caregiver training workshops and support groups for caregivers in their role and help them maintain their own health and wellbeing.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Assist with planning and implementation of the program&#39;s annual Caregiver Appreciation Event.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Assist with annual client survey and review and follow-up on areas for improvement.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Work with colleagues within the Hamilton-Madison House Senior Services Department to ensure that available resources are maximized, and program efforts are integrated within the department.</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'><span style=\"color: black;\">May require you to work flexible hours to meet the needs of the working caregivers.</span></li></ul><p><span style='font-size: 18px; font-family: \"times new roman\", serif;'><br></span></p><p><span style='font-size: 18px; font-family: \"times new roman\", serif; color: black;'><strong><u>Minimum Qualifications</u></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\" data-pasted=\"true\"><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; background: white;'><span style=\"color: black;\">Master&#39;s degree in social work or related field required or Bachelor&#39;s <span style=\"color: black;\">degree with relevant Care Management Experience</span></span></li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; background: white;'><span style=\"color: black;\">3 years of supervisory experience preferred</span></li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; background: white;'><span style=\"color: black;\">SIFI Certification Preferred</span></li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; background: white;'><span style=\"color: black;\">Excellent clinical social work skills including client engagement, assessment, and the biological, psychological, and social aspects of aging and the impact of disabilities and illness on aging and the family</span></li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Excellent written and verbal communication skills</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Strong management skills</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Knowledge of New York City and New York State and federal benefits and entitlements</li><li style='margin: 0in; font-size: 18px; font-family: \"times new roman\", serif; color: black; background: white;'>Ability to develop collaborative relationships with professional staff and community groups&nbsp;</li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif;'><span style=\"line-height: 107%; color: black;\">Excellent verbal and written communication skills&nbsp;</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif;'><span style=\"line-height: 107%; color: black;\">Engaging and Strong interpersonal skills demonstrative of empathy and support&nbsp;</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif;'><span style=\"line-height: 107%; color: black;\">Strong computer literacy and Microsoft Windows and Microsoft Office</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif;'><span style=\"line-height: 107%; color: black;\">Strong understanding of client data base and experience with Vive preferred</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif;'><span style=\"line-height: 107%; color: black;\">Understanding and appreciation of the role of race, religion, ethnicity, sexual preference and individual values as it relates to serving clients and their families. Commitment to diversity and ability to work with a diverse population of seniors, clients, volunteers, and staff.</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif;'><span style=\"line-height: 107%; color: black;\">Bilingual preferred: English/Cantonese or English/Spanish or English/French Creole or English/Other</span></li><li style='margin: 3pt 0in 1pt; font-size: 18px; font-family: \"times new roman\", serif;'><span style=\"line-height: 107%; color: black;\">Other duties as assigned</span></li></ul><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><br></span></p><p><span style='line-height: 107%; font-family: \"times new roman\", serif; font-size: 18px; color: black;'><strong>Compensation Range</strong>: &nbsp;$75K to $78K</span></p><p><span style='line-height: 107%; font-family: \"times new roman\", serif; font-size: 18px; color: black;'><strong>Hours</strong>: &nbsp;Monday to Friday, 9:00AM to 5:00PM, 35 hours per week (in-person)</span></p><p><span style='line-height: 107%; font-family: \"times new roman\", serif; font-size: 18px; color: black;'><strong>Benefits:</strong>&nbsp; We have a strong and vibrant culture and offer excellent benefits including medical, dental, and vision insurance, 15 vacation days, 12 sick days, and 12 paid agency-wide holidays annually.</span></p><p><span style='font-family: \"times new roman\", serif; font-size: 18px;'><br></span></p><p><span style='line-height: 107%; font-family: \"times new roman\", serif; font-size: 18px; color: black;'><strong>Hamilton-Madison House is an Equal Opportunity Employer</strong></span></p></div></div></div>\n",
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