Salesforce Analyst II

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    "ExternalDescriptionStr": "<p><strong>Why GM Financial?</strong></p><p>GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.</p><p>At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.</p><p><strong>Our Purpose:</strong> We pioneer the innovations that move and connect people to what matters.</p><p>This position will be posted until filled.&nbsp;</p>",
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    "ExternalPostedStartDate": "2026-05-22T17:56:58+00:00",
    "ExternalQualificationsStr": "<p><strong>What makes You an ideal candidate?&nbsp;</strong></p><ul><li>Working knowledge of Agile/SAFe Lean enterprise concepts and best practices and how they are applied</li><li>Good understanding of Dealer Service’s operations</li><li>Advanced SFDC knowledge and hands on creation experience with objects, fields, flows, Lightning components, SFDC Clouds and Communities</li><li>Knowledge of account management systems, primarily Provenir, CPW, AutoSuite, AutoIMS, and DealerSource.</li><li>Experience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others</li><li>Detail oriented with a keen focus on accuracy and effective reporting</li><li>A change agent; progressively challenging the team to continuously improve</li></ul><p>&nbsp;</p><p><strong>Additional Knowledge and Skills</strong></p><ul><li>Working effectively within an AI enabled environment: &nbsp;</li><li>Ability to use AI tools (e.g., Microsoft Copilot) to support daily work</li><li>Skills in evaluating AI outputs for accuracy, compliance, and bias</li><li>Experience integrating AI into workflows to improve efficiency or insights</li><li>Familiarity with AI assisted research, summarization, and content generation</li><li>Understanding of responsible AI use, including ethics and data protection&nbsp;</li></ul><p>&nbsp;</p><p><strong>Work Experience &amp; Education&nbsp;</strong></p><ul><li>Bachelor’s Degree or equivalent experience preferred</li><li>2-4 years of advanced experience working in the SFDC CRM platform required</li><li>Salesforce.com Certified Administrator required</li></ul><p>&nbsp;</p><p style=\"margin-left: 18pt;\"><span lang=\"EN-US\"><strong>What We Offer</strong>: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.</span></p><p style=\"margin-left: 18pt;\"><span lang=\"EN-US\"><strong>Our Culture:</strong>&nbsp;Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.</span></p><p style=\"margin-left: 18pt;\"><span lang=\"EN-US\"><strong>Compensation:</strong> Competitive pay and bonus eligibility.</span></p><p style=\"margin-left: 18pt;\"><span lang=\"EN-US\"><strong>Work Life Balance:</strong>&nbsp;Flexible hybrid work environment, 2-days a week in office.</span></p><p style=\"margin-left: 18pt;\"><span style=\"background-color: rgb(255, 255, 255); color: rgb(255, 255, 255); font-family: Overpass, Overpass_EmbeddedFont, Overpass_MSFontService, sans-serif;\"><span class=\"TextRun SCXW130371282 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" data-ccp-parastyle=\"No Spacing\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant-caps: normal; font-variant-ligatures: none !important; font-weight: 400; letter-spacing: normal; line-height: 23px; margin: 0px; orphans: 2; padding: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\">#GMFJobs #LI-Hybrid #LI-MO1</span></span><span style=\"background-color: rgb(198, 198, 198) !important; color: rgb(255, 255, 255); font-family: Overpass, Overpass_EmbeddedFont, Overpass_MSFontService, sans-serif;\"><span class=\"EOP Selected SCXW130371282 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; margin: 0px; orphans: 2; padding: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</span></span></p>",
    "InternalQualificationsStr": "<p><strong>What makes You an ideal candidate?&nbsp;</strong></p><ul><li>Working knowledge of Agile/SAFe Lean enterprise concepts and best practices and how they are applied</li><li>Good understanding of Dealer Service’s operations</li><li>Advanced SFDC knowledge and hands on creation experience with objects, fields, flows, Lightning components, SFDC Clouds and Communities</li><li>Knowledge of account management systems, primarily Provenir, CPW, AutoSuite, AutoIMS, and DealerSource.</li><li>Experience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others</li><li>Detail oriented with a keen focus on accuracy and effective reporting</li><li>A change agent; progressively challenging the team to continuously improve</li></ul><p>&nbsp;</p><p><strong>Additional Knowledge and Skills</strong></p><ul><li>Working effectively within an AI enabled environment: &nbsp;</li><li>Ability to use AI tools (e.g., Microsoft Copilot) to support daily work</li><li>Skills in evaluating AI outputs for accuracy, compliance, and bias</li><li>Experience integrating AI into workflows to improve efficiency or insights</li><li>Familiarity with AI assisted research, summarization, and content generation</li><li>Understanding of responsible AI use, including ethics and data protection&nbsp;</li></ul><p>&nbsp;</p><p><strong>Work Experience &amp; Education&nbsp;</strong></p><ul><li>Bachelor’s Degree or equivalent experience preferred</li><li>2-4 years of advanced experience working in the SFDC CRM platform required</li><li>Salesforce.com Certified Administrator required</li></ul><p>&nbsp;</p><p style=\"margin-left: 18pt;\"><span lang=\"EN-US\"><strong>What We Offer</strong>: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.</span></p><p style=\"margin-left: 18pt;\"><span lang=\"EN-US\"><strong>Our Culture:</strong>&nbsp;Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.</span></p><p style=\"margin-left: 18pt;\"><span lang=\"EN-US\"><strong>Compensation:</strong> Competitive pay and bonus eligibility.</span></p><p style=\"margin-left: 18pt;\"><span lang=\"EN-US\"><strong>Work Life Balance:</strong>&nbsp;Flexible hybrid work environment, 2-days a week in office.</span></p><p style=\"margin-left: 18pt;\"><span style=\"background-color: rgb(255, 255, 255); color: rgb(255, 255, 255); font-family: Overpass, Overpass_EmbeddedFont, Overpass_MSFontService, sans-serif;\"><span class=\"TextRun SCXW130371282 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" data-ccp-parastyle=\"No Spacing\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; font-size: 11pt; font-style: normal; font-variant-caps: normal; font-variant-ligatures: none !important; font-weight: 400; letter-spacing: normal; line-height: 23px; margin: 0px; orphans: 2; padding: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\">#GMFJobs #LI-Hybrid #LI-MO1</span></span><span style=\"background-color: rgb(198, 198, 198) !important; color: rgb(255, 255, 255); font-family: Overpass, Overpass_EmbeddedFont, Overpass_MSFontService, sans-serif;\"><span class=\"EOP Selected SCXW130371282 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; border-color: rgb(198, 198, 198) !important; cursor: default; font-size: 11pt; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; line-height: 23px; margin: 0px; orphans: 2; padding: 0px; text-align: left; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\">&nbsp;</span></span></p>",
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