Dental Receptionist

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    "raw": "Perrysburg, OH, US",
    "city": "Perrysburg",
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    "title": "Dental Receptionist",
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    "datePosted": "2026-02-19T05:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>This position is responsible for providing administrative and front office support within a dental care setting, serving our nursing home facilities, dental providers, and clinical teams. The Dental Front Desk Receptionist plays a critical role in coordinating patient care by managing scheduling, supporting treatment planning workflows, facilitating communication between facilities and providers, and ensuring accurate documentation within our dental practice management system.</p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Works daily with clinical field team to support patient care activities with our customers.</li>\n <li>Provides exceptional customer service with follow up communication to facilities, providers, and clinical field team.</li>\n <li>Demonstrates a strong sense of urgency when responding to all request. </li>\n <li>Works proactively to anticipate need and support patients, facility, and clinical team.</li>\n <li>Manages branch calendar and ensures appropriate schedule for facility and clinical team.</li>\n <li>Protects interiority of service by assuring necessary documentation is part of patient records.</li>\n <li>Manages the coordination of visit in the 360care timeframe.</li>\n <li>Tracks and manages the production of dentures prosthetics.</li>\n <li>Understands a clinical emergency with an intention to triage patient with the most urgent need.</li>\n <li>Assist field team with monitoring equipment, supplies, and planned maintenance.</li>\n <li>Understands company insurance as demonstrated with patient extended care and warranty process.</li>\n <li>Operates teams efficiently and understands production versus cost for each dental visit.</li>\n <li>Verify, review, and follow up on all patient information.</li>\n <li>Works with facility to ensure all paperwork is completed in advance of visit.</li>\n <li>Balance and review daily production reports and monitors for solutions.</li>\n <li>Conducts routine audits of data input to assure integrity of daily work.</li>\n <li>Keeps Branch Manager / Dental operations Director informed of events that could affect the integrity of company. </li>\n <li>Daily report production numbers to Branch Manager.</li>\n <li>Responsible for completing and initiating documentation process for denture preauthorization.</li>\n <li>Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.</li>\n <li>Maintains confidentiality of all information; abides with HIPAA, OSHA, and PHI guiltiness at all times.</li>\n <li>To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.   </li>\n <li>Reacts positively to change and performs duties as assigned.</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>High school diploma required; college degree or experience preferred.</li>\n <li>Dental scheduling experience required.</li>\n <li>Dental office experience required.</li>\n <li>Strong computer skills required with proficiency in Microsoft Office </li>\n <li>Critical thinking/Solutions-based skills required for time sensitive environment.</li>\n <li>Strong time management skills required.</li>\n <li>Detail-oriented</li>\n <li>Ability to multi-task</li>\n</ul>\n<p> </p>\n<p>We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.</p>",
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    "validThrough": "2027-02-19T05:00:00.000Z",
    "employmentType": "OTHER",
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      "name": "360care",
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    "occupationalCategory": "Operations"
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