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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><p data-pasted=\"true\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Summary:</strong> Oversee coordination of all activities of the Assessment Beds program during his/her shift including, ongoing engagement with clients, crisis management, modeling appropriate client/staff interactions, apply consistency in program implementation, ensuring the safety of clients/staff, and efficient fulfillment of assigned shift responsibilities.</span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Why Work for SMOC?</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Employer-paid Life Insurance &amp; AD&amp;D and Long-Term Disability for full-time employees.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Primary Responsibilities:</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Effectively manage on-duty staff to ensure a safe, respectful atmosphere within the program environment.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ensure that all necessary tasks are carried out on each shift in support of effective program operations including safety and security protocols, meals, client storage, access to belongings and general adherence to the program guidelines.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Take an active and participatory role in directly relating to clients throughout the course of the shift in a respectful and dignified manner.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ensure the cleanliness and safety of the facility including light cleaning duties.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Assist in the referral process including completing screening intakes as assigned by the Triage Supervisor.&nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Provide assistance in making and monitoring referrals as assigned.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Maintain appropriate logs and records as required by program operating protocols.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Participate in data entry to ensure full HMIS compliance as assigned.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ensure compliance with federal, state and local laws as well as funding requirements.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Provide transportation to clients to and from appointments, as requested by Program Director.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Engage all clients by understanding and addressing their needs whether within or outside the scope of work.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Attend &amp; participate in team meetings as requested and communicate effectively with clients and staff in other areas.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies &amp; procedures.</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Other duties as assigned. &nbsp;</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>&nbsp;</strong></span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Knowledge and Skill Requirements:</strong></span><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>&nbsp;</strong></span></p><ul><li style='font-size: 16px; font-family: \"times new roman\", serif;'>High School Diploma or equivalent experience required</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Team oriented</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Sensitivity to homeless population</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Ability to interact with individuals at all levels including clients, staff and external service providers. &nbsp;</li><li style='font-size: 16px; font-family: \"times new roman\", serif;'>Valid driver&#39;s license, reliable transportation &amp; ability to meet insurance standards &nbsp;</li></ul><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Organizational Relationship:&nbsp;</strong>Directly reports to Triage Services Supervisor. Indirect reports to this position are up to 3 temp staff per shift.</span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Physical Requirement:&nbsp;</strong>Ability to lift up to 10lbs. Ability to drive, walk, and bend over.</span></p><p><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Working Conditions:</strong> Light travel is required. As part of the responsibilities of this position, the Shift Leader will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. &nbsp;A successful background check is required.</span></p></div></div></div></div></div></div></div></div></div>\n<br/>Tuesday through Saturday: 3:00PM - 11:00PM. Includes a 30-minute unpaid meal break.<br/>37.5 Hours per week",
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