Home › Companies › Pilotcompany › Lead Guest Services Team Member
Lead Guest Services Team Member
Pilotcompany · Elkton, MD, United States · Active · $15–$23 / hour · SmartRecruiters
Job facts
| Field | Value |
|---|---|
| Company | Pilotcompany |
| Title | Lead Guest Services Team Member |
| Normalized title | - |
| Department / team | Retail Operations (OPSTRAVELCENTER) |
| Location | Elkton, MD, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $15–$23 / hour |
| Status | active |
| ATS provider | SmartRecruiters |
| Posted / first seen | 2026-06-05 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Pilotcompany. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through SmartRecruiters. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Elkton. | Open |
| Department jobs | Active postings in Retail Operations (OPSTRAVELCENTER). | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Pilotcompany |
| Source | fd272356-e9f7-445b-a497-c6b0e0772b04 |
| ATS provider | SmartRecruiters |
Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions Complete end-of-shift reports and close out procedures Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco) Maintain an organized and clean work area Use suggested selling methods to promote and sell products Ensure quality service is delivered to every guest Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management Determine break schedules and team member placement during shift Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level Ensure all activities are in compliance with rules, regulations, policies, and procedures Complete other duties as assigned
Pay Rates Starting between: $15.00 - $22.65 / hour
Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Full job record
| Job ID | d88b599bca8c6b05eb8f996bc3661607b876c5fd |
| Org ID | 8bd06e6f-15ee-4a49-a6bb-15a91651ffef |
| Source ID | fd272356-e9f7-445b-a497-c6b0e0772b04 |
| Board ID | fd272356-e9f7-445b-a497-c6b0e0772b04 |
| Provider | smartrecruiters |
| Provider Job Key | 744000130593559 |
| Title | Lead Guest Services Team Member |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Elkton, MD, United States |
| Department | Retail Operations (OPSTRAVELCENTER) |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MD |
| City | Elkton |
| Salary Raw | Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. The purpose of this job is to process merchandise and fuel transactions. Essential Functions include: Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions Complete end-of-shift reports and close out procedures Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco) Maintain an organized and clean work area Use suggested selling methods to promote and sell products Ensure quality service is delivered to every guest Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management Determine break schedules and team member placement during shift Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level Ensure all activities are in compliance with rules, regulations, policies, and procedures Complete other duties as assigned Pay Rates Starting between: $15.00 - $22.65 / hour Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay |
| Salary Min | 15 |
| Salary Max | 22.65 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://jobs.smartrecruiters.com/PilotCompany/744000130593559-lead-guest-services-team-member |
| Apply URL | https://jobs.smartrecruiters.com/PilotCompany/744000130593559-lead-guest-services-team-member?oga=true |
| First Seen At | 2026-06-06 11:10:19Z |
| Last Seen At | 2026-06-06 11:10:19Z |
| Last Checked At | 2026-06-06 11:10:19Z |
| Last Changed At | 2026-06-06 11:10:19Z |
| Inactive At | — |
| Source Posted At | 2026-06-05 21:24:56Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=pilotcompany/date=2026-06-06/2026-06-06T11-09-43-078Z-ec3d74645a4a4fb32ffa56720972fbad7f1db4b828b8169ef298d75e34736a79.json |
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"valueId": "af77e822-0232-4459-99d5-8f6c601ab972",
"fieldLabel": "Evergreen",
"valueLabel": "No"
},
{
"fieldId": "5f95cfbcf9d18a579c0e3645",
"valueId": "27",
"fieldLabel": "Division",
"valueLabel": "Division 13 (27)"
},
{
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"fieldLabel": "Minimum Wage",
"valueLabel": "15.00"
},
{
"fieldId": "5f95d0c4960cc95a0aed2476",
"fieldLabel": "Mid",
"valueLabel": "18.400000"
},
{
"fieldId": "5f95d0bb960cc95a0aed2475",
"fieldLabel": "Min",
"valueLabel": "14.500000"
},
{
"fieldId": "5f95cee4686874612d7f39ee",
"fieldLabel": "Bonus Potential %",
"valueLabel": "0.00"
},
{
"fieldId": "5f95cefc5376c332855523aa",
"fieldLabel": "Bonus Potential Amount",
"valueLabel": "0.00"
},
{
"fieldId": "5f95d0de686874612d7f39f1",
"fieldLabel": "Max",
"valueLabel": "22.650000"
},
{
"fieldId": "5f95d1af960cc95a0aed2477",
"fieldLabel": "Position Description",
"valueLabel": "Lead Guest Services Team Member"
}
],
"defaultJobAd": true,
"releasedDate": "2026-06-05T21:24:56.779Z",
"detail_errors": [],
"experienceLevel": {
"id": "mid_senior_level",
"label": "Mid-Senior Level"
},
"typeOfEmployment": {
"id": "permanent",
"label": "Full-time"
}
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/d88b599bca8c6b05eb8f996bc3661607b876c5fd?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/8bd06e6f-15ee-4a49-a6bb-15a91651ffefJSONGET https://api.bluedoor.sh/job-postings/v1/sources/fd272356-e9f7-445b-a497-c6b0e0772b04JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/d88b599bca8c6b05eb8f996bc3661607b876c5fd/eventsJSON