Senior Account Director

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    "location": {
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    "datePosted": "2026-02-19",
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    "description": "<p><span style=\"font-size: 10pt\">Come aboard and join one of Australia’s fastest-growing agencies! We are a new breed of agency designed for the experience era: an innovation partner that helps organisations navigate the next stage of their brand journey.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">As a brand-experience-focused business working with some of the world’s most famous brands, we create white-space opportunities by connecting creativity with experience design to solve real business problems. We work on innovative, creative and experiential projects that will challenge you and support meaningful professional growth.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">The opportunity</span></p>\n<p><span style=\"font-size: 10pt\">We’re looking for a </span><span style=\"font-size: 10pt\">Senior Account Director</span><span style=\"font-size: 10pt\"> to lead and grow key client relationships at Akcelo. You’ll be accountable for </span><span style=\"font-size: 10pt\">strategic account leadership</span><span style=\"font-size: 10pt\">, </span><span style=\"font-size: 10pt\">commercial performance</span><span style=\"font-size: 10pt\">, and </span><span style=\"font-size: 10pt\">building senior client trust</span><span style=\"font-size: 10pt\">—shaping long-term growth plans and ensuring exceptional delivery across your portfolio. </span><span style=\"font-size: 10pt\">You will be a true </span><span style=\"font-size: 10pt\">brand champion</span><span style=\"font-size: 10pt\">, leading strategy, defining success criteria, and driving outcomes that matter for your clients and Akcelo.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What you’ll do</span></p>\n<p><span style=\"font-size: 10pt\">A normal day in the role of Senior Account Director includes:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Owning senior client relationships across an assigned portfolio, acting as a trusted advisor at C-suite and senior stakeholder level</span></li>\n<li><span style=\"font-size: 10pt\">Identifying, shaping and converting growth opportunities (expansion, cross-sell, up-sell), exceeding revenue and margin targets</span></li>\n<li><span style=\"font-size: 10pt\">Leading the development of strategic client growth plans, including annual roadmaps, success metrics and commercial frameworks</span></li>\n<li><span style=\"font-size: 10pt\">Preparing accurate forecasts, tracking performance, and implementing actions to meet and exceed targets</span></li>\n<li><span style=\"font-size: 10pt\">Running high-impact client sessions to uncover business problems, define opportunities, and influence decision-making</span></li>\n<li><span style=\"font-size: 10pt\">Overseeing onboarding of new clients and driving retention, satisfaction and long-term partnership value</span></li>\n<li><span style=\"font-size: 10pt\">Mobilising the Akcelo team around client goals, championing the client internally while protecting team wellbeing and delivery quality</span></li>\n<li><span style=\"font-size: 10pt\">Leading the creation of key client deliverables: decks, scopes, commercial proposals, statements of work and project plans</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Ensuring delivery excellence across all workstreams, with proactive risk management aligned to timelines, quality and budget</span></li>\n<li><span style=\"font-size: 10pt\">Activating the right Akcelo capability to solve client needs today, while anticipating what they’ll need next</span></li>\n<li><span style=\"font-size: 10pt\">Coaching and developing Account Directors/Account Managers, building a high-performing team and strong agency culture</span></li>\n<li><span style=\"font-size: 10pt\">Contributing to agency leadership through process improvement, capability building, and setting best practice in account leadership</span><span style=\"font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Why Akcelo?</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">A workplace that doesn’t just have “flexibility” written in a policy</span></li>\n<li><span style=\"font-size: 10pt\">A company that genuinely values its people — you will not just be another number</span></li>\n<li><span style=\"font-size: 10pt\">Standout employee benefits: Flex Fridays, annual ski trips, social events, team office drinks, free breakfast and more</span></li>\n<li><span style=\"font-size: 10pt\">Strong learning and development, state-of-the-art facilities, and an environment built for growth</span><span style=\"font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What you’ll bring</span></p>\n<p><span style=\"font-size: 10pt\">To be in the running for this role, you should have:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Demonstrated experience leading client portfolios within an agency environment, ideally across complex accounts</span></li>\n<li><span style=\"font-size: 10pt\">Strong commercial acumen: forecasting, revenue growth, margin awareness, and confident negotiation</span></li>\n<li><span style=\"font-size: 10pt\">Experience in retail and a solid understanding of the sector</span></li>\n<li><span style=\"font-size: 10pt\">An entrepreneurial flair — always looking for what’s next, with a track record of creating opportunities</span></li>\n<li><span style=\"font-size: 10pt\">Confidence leading strategy and translating it into clear plans, briefs and measurable outcomes</span></li>\n<li><span style=\"font-size: 10pt\">Excellent stakeholder management skills, including presenting to and influencing senior decision-makers</span></li>\n<li><span style=\"font-size: 10pt\">A positive, solution-focused mindset with the ability to navigate ambiguity and change</span></li>\n<li><span style=\"font-size: 10pt\">Proven leadership: inspiring, motivating and developing others, building capability through coaching and feedback</span></li>\n<li><span style=\"font-size: 10pt\">Experience leading and delivering digital campaigns (retail-focused is an advantage)</span></li>\n<li><span style=\"font-size: 10pt\">A team-first approach and a genuine passion for championing your people within the agency</span><span style=\"font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Are you interested?</span></p>\n<p><span style=\"font-size: 10pt\">To apply for this amazing opportunity, hit the apply button now!</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Akcelo is committed to nurturing, creating and building a diverse environment. We welcome all applications from all walks of life.</span></p>\n<p><br></p>",
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