Patient Services Representative

{
  "content_hash": "ab5ae86cab0f826c2d66b8c491afe9611b539f2d5493156d17b3f8eeb36a1d48",
  "source_hash": "dc062791af46577fee7d3f2ef8a7571c2016729106b050db4a46fa318fe89f42",
  "last_changed_at": "2026-06-06T12:41:08.203Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Greensboro, NC, US, Greensboro, NC",
    "city": "Greensboro",
    "region": "NC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T12:41:08.179Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Greensboro, NC, US, Greensboro, NC",
      "city": "Greensboro",
      "region": "NC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9201434364012_1",
    "postDate": "2026-05-27T11:14:00.000-04:00",
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-27T11:14Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:41Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "610399"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Patient Services Representative",
    "clientRequisitionID": "1521",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Greensboro",
          "postalCode": "27405",
          "countrySubdivisionLevel1": {
            "codeValue": "NC"
          }
        },
        "nameCode": {
          "shortName": " Greensboro, NC, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><div><div><div><div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><strong><span style=\"font-size:15px;\">Position Summary:</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Footlight MT Light\",serif;margin-top:.2pt;line-height:95%;' data-pasted=\"true\"><span style='font-size:16px;line-height:95%;font-family:\"Times New Roman\",serif;'>The primary purpose of this position is to greet and direct patients and visitors, as well as answer/relay phone calls and messages, and to provide information in a professional and courteous manner.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><strong>&nbsp;Job Responsibilities:</strong></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul><li data-section-id=\"1tbcqq2\" data-start=\"285\" data-end=\"385\" data-pasted=\"true\">Greet, register, and check in patients; verify and update demographic and insurance information.</li><li data-section-id=\"1tbcqq2\" data-start=\"285\" data-end=\"385\" data-pasted=\"true\"><span style='line-height:95%;font-family:\"Times New Roman\",serif;font-size:16px;'>Verifies eligibility on insurance in collaboration with the Insurance Clerk and the DSS workers.</span></li><li data-section-id=\"1jc5us2\" data-start=\"386\" data-end=\"456\">Collect co-pays and inform patients of financial responsibilities.</li><li data-section-id=\"t8r1x8\" data-start=\"457\" data-end=\"520\">Schedule appointments and follow-ups per clinic guidelines.</li><li data-section-id=\"1bgfcn4\" data-start=\"521\" data-end=\"604\">Answer and route phone calls; document and relay patient messages/triage calls.</li><li data-section-id=\"17d8vti\" data-start=\"605\" data-end=\"679\">Maintain accurate records and scan required documents into the system.</li><li data-section-id=\"17d8vti\" data-start=\"605\" data-end=\"679\"><span style='font-family:\"Times New Roman\",serif;font-size:16px;'>Print immunization records as requested by patients.</span></li><li data-section-id=\"udw8pz\" data-start=\"680\" data-end=\"760\">Communicate patient arrival to clinical staff and support care coordination.</li><li data-section-id=\"1rwp0v3\" data-start=\"761\" data-end=\"821\">Maintain a clean, organized front desk and waiting area.</li><li data-section-id=\"zb6dg4\" data-start=\"822\" data-end=\"902\">Balance cash drawer, complete daily reports, and perform closing procedures.</li><li data-section-id=\"t1983y\" data-start=\"903\" data-end=\"970\">Assist with medical records and administrative tasks as needed.</li><li data-section-id=\"1w7hjxj\" data-start=\"971\" data-end=\"1037\">Follow all safety, confidentiality, and organizational policies.</li><li data-section-id=\"1w7hjxj\" data-start=\"971\" data-end=\"1037\"><span style='font-family:\"Times New Roman\",serif;font-size:16px;'>Performs other duties as assigned.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;line-height:12.0pt;' data-pasted=\"true\"><strong>Preparation and Training:</strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;line-height:12.0pt;' data-pasted=\"true\"><br></p><ul><li style='font-size: 16px; font-family: \"Footlight MT Light\", serif; margin-top: 0.2pt; margin-right: 15.8pt; margin-bottom: 0.0001pt; line-height: 95%;'><span style='line-height: 95%; font-family: \"Times New Roman\", serif;'>Job duties require a high school education with additional specialized courses.&nbsp;</span></li><li style='font-size: 16px; font-family: \"Footlight MT Light\", serif; margin-top: 0.2pt; margin-right: 15.8pt; margin-bottom: 0.0001pt; line-height: 95%;'><span style='line-height: 95%; font-family: \"Times New Roman\", serif;'>Must be proficient in English oral and written communication.&nbsp;</span></li><li style='font-size: 16px; font-family: \"Footlight MT Light\", serif; margin-top: 0.2pt; margin-right: 15.8pt; margin-bottom: 0.0001pt; line-height: 95%;'><span style='line-height: 95%; font-family: \"Times New Roman\", serif;'>Must have a working knowledge of data processing equipment, computers (Excel, word processing), telephones, and such typical office machines and equipment.&nbsp;</span></li><li style='font-size: 16px; font-family: \"Footlight MT Light\", serif; margin-top: 0.2pt; margin-right: 15.8pt; margin-bottom: 0.0001pt; line-height: 95%;'><span style='line-height: 95%; font-family: \"Times New Roman\", serif;'>Must maintain excellent customer service abilities.&nbsp;</span></li><li style='font-size: 16px; font-family: \"Footlight MT Light\", serif; margin-top: 0.2pt; margin-right: 15.8pt; margin-bottom: 0.0001pt; line-height: 95%;'><span style='line-height: 95%; font-family: \"Times New Roman\", serif;'>Must maintain current NC driver&rsquo;s license for occasional outside travel.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><br></p></div><p style='margin:0in;font-size:15px;font-family:\"Footlight MT Light\",serif;'><span style=\"font-size:13px;\">&nbsp;</span></p></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201434364012_1",
    "postDate": "2026-05-27T11:14:00.000-04:00",
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-05-27T11:14Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:41Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "610399"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Patient Services Representative",
    "clientRequisitionID": "1521",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Greensboro",
          "postalCode": "27405",
          "countrySubdivisionLevel1": {
            "codeValue": "NC"
          }
        },
        "nameCode": {
          "shortName": " Greensboro, NC, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/610399?cid=7f713085-4f67-4673-883e-14536fc72b95&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 8846
  },
  "detail_errors": []
}