Case Manager Lead - Crisis Services

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    "jobTitle": "Case Manager Lead - Crisis Services",
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    "description": "<p><span style=\"display:block; font-size:14px\"><span style=\"color:#000000; font-family:Arial,Helvetica,sans-serif\">The Case Manager Lead provides a combination of case management and other clinical services, team leadership, and operational support to the assigned Crisis Services team. This position is responsible for ensuring high quality, age-appropriate crisis intervention and supportive services are provided to individuals and families on a 24/7 basis. The Case Manager Lead provides clinical input, direction, and coaching within the professional standards of their credentials. This Case Manager Lead role is assigned to our adult mobile crisis intervention team.</span><br />\n<br />\n<strong style=\"color:#000000; font-family:Arial,Helvetica,sans-serif\"><u>Responsibilities</u>:</strong></span><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Direct Treatment Services</strong></span></span></span></p>\n\n<ul style=\"list-style-type:disc\">\n\t<li><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Provides crisis intervention, stabilization, and case management services to clients out in the community or at a Catholic Charities clinic location.</span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Assists clients with skill-building and supports such as activities of daily living, psychosocial support, transportation, obtaining or maintaining housing, applying for benefits, and referrals to or assistance accessing other community resources.</span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Coordinates treatment with and initiates referrals to other providers as appropriate.</span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Completes progress notes and other required documentation within the required timeframe.&nbsp; </span></span></span></li>\n</ul>\n\n<p><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Training, Mentoring, &amp; Team Leadership</strong></span></span></span></p>\n\n<ul style=\"list-style-type:disc\">\n\t<li><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Provides ongoing training, guidance, and field-based coaching to staff on the assigned Crisis Services team to ensure exceptional care is provided timely and efficiently.</span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Fosters teamwork, cooperation, and respectful communication between team members to develop a strong, thriving, positive, and effective team.</span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Facilitates team meetings and client staffings as needed.</span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Manages team schedules to ensure adequate 24-hour staff coverage and reviews timecards. </span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Models outstanding client care and guides team members to engage families in the therapeutic process and connect families with formal and informal community resources.</span></span></span></li>\n</ul>\n\n<p><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Quality and Privacy</strong></span></span></span></p>\n\n<ul style=\"list-style-type:disc\">\n\t<li><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ensures that team members adhere to established procedures around clinical documentation.</span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Leads efforts to promote a culture of privacy and security of Protected Health Information within a HIPAA covered organization, including educating staff on their responsibilities.</span></span></span></li>\n\t<li><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Collaborates with the Crisis Lead Manager to provide input on performance reviews and address performance concerns.</span></span></span></li>\n</ul>\n\n<p><span style=\"color:#000000\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Perform other duties as assigned</strong></span></span></span></p>\n",
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Majority of premiums paid by Catholic Charities\\n\\tRetirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment\\n\\tBasic Life Insurance paid 100% by Catholic Charities\\n\\tFlexible Spending Account eligibility following 6 months of employment\\n\\tEducation Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment\\n\\tAdditional voluntary insurances including supplemental life, accidental death &amp; dismemberment (AD&amp;D), critical illness, long term disability, accident, and ID theft\\n\\tEmployee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools\\n\\tAnnual longevity awards begin at 5 years of employment\\n\\n\\n\\nIt is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.\\n\",\"experienceRequirements\":\"Job Requirements:The following requirements are those that are normally required for performance of this position.&nbsp; Any disabled applicant or incumbent who does not meet or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.\\nPhysical Requirements:This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking, and hearing on a regular basis to perform the job requirements.&nbsp; These physical demands are required up to 80% of the time.&nbsp; Position also requires ability to drive with adequate vision and skill.\\nNon-Physical Requirements:\\n\\nEducation\\n\\n\\n\\tBachelor&rsquo;s degree in social work, psychology, or related field required\\n\\n\\nExperience\\n\\n\\n\\tTwo years of experience providing case management or direct support services required\\n\\tExperience providing crisis intervention services preferred\\n\\n\\nSpecial Skills\\n\\n\\n\\tFamiliarity with the unique treatment needs of individuals in acute behavioral health distress, including youth-specific risk factors and interventions if assigned to the Youth Mobile Crisis Intervention team\\n\\tSelf-motivated with strong leadership and communication skills\\n\\tDemonstrates cultural competency and operates from a strength-based, solution-focused perspective in interactions with clients, coworkers, and community partners\\n\\n\\nLicensure, Registration, Certification\\n\\n\\n\\tRegistered Agency Affiliated Counselor (RAAC) credential with the Washington State Department of Health\\n\\tValid Washington State driver&rsquo;s license and minimum required liability insurance\\n\\tMust be deemed insurable as determined by Catholic Charities&rsquo; liability insurance provider\\n\\n\\nEmployment is conditional upon:\\n\\n\\n\\tBeing cleared by criminal background check and fingerprinting when required\\n\\n\\nWork Schedule:&nbsp;Monday-Friday, 8:00am - 5:00pm\\nWage Range:&nbsp;$30.00 - $36.00 per hour, depending on education &amp; experience\\nBenefits:\\n\\n\\n\\t13 paid holidays, 12 days of vacation, 12 days of sick leave per year\\n\\tHealth insurance including medical &amp; prescription coverage, with optional dental and vision insurance plans. 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Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.\\n\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"Bachelor's Degree\"}",
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    "qualifications": "<p><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Job Requirements:</strong></span></span></span><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The following requirements are those that are normally required for performance of this position.&nbsp; Any disabled applicant or incumbent who does not meet or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.</span></span></span><br />\n<span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>Physical Requirements:</u></strong></span></span></span><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking, and hearing on a regular basis to perform the job requirements.&nbsp; These physical demands are required up to 80% of the time.&nbsp; Position also requires ability to drive with adequate vision and skill.</span></span></span><br />\n<span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>Non-Physical Requirements:</u></strong></span></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Education</strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Bachelor&rsquo;s degree in social work, psychology, or related field required</span></span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Experience</strong></span></span></span></p>\n\n<ul style=\"list-style-type:disc\">\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Two years of experience providing case management or direct support services required</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Experience providing crisis intervention services preferred</span></span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Special Skills</strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Familiarity with the unique treatment needs of individuals in acute behavioral health distress, including youth-specific risk factors and interventions if assigned to the Youth Mobile Crisis Intervention team</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Self-motivated with strong leadership and communication skills</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Demonstrates cultural competency and operates from a strength-based, solution-focused perspective in interactions with clients, coworkers, and community partners</span></span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Licensure, Registration, Certification</strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Registered Agency Affiliated Counselor (RAAC) credential with the Washington State Department of Health</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Valid Washington State driver&rsquo;s license and minimum required liability insurance</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be deemed insurable as determined by Catholic Charities&rsquo; liability insurance provider</span></span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Employment is conditional upon:</strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Being cleared by criminal background check and fingerprinting when required</span></span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Work Schedule:</strong>&nbsp;Monday-Friday, 8:00am - 5:00pm<br />\n<strong>Wage Range:&nbsp;</strong>$30.00 - $36.00 per hour, depending on education &amp; experience<br />\n<strong>Benefits:</strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">13 paid holidays, 12 days of vacation, 12 days of sick leave per year</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Health insurance including medical &amp; prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Basic Life Insurance paid 100% by Catholic Charities</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Flexible Spending Account eligibility following 6 months of employment</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Additional voluntary insurances including supplemental life, accidental death &amp; dismemberment (AD&amp;D), critical illness, long term disability, accident, and ID theft</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools</span></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Annual longevity awards begin at 5 years of employment</span></span></span></li>\n</ul>\n\n<p><br />\n<span style=\"display:block; font-size:14px\"><span style=\"color:#000000\"><span style=\"font-family:Arial,Helvetica,sans-serif\">It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.</span></span></span></p>\n",
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