Customer Service Agent

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  "last_changed_at": "2026-05-30T06:02:39.644Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Kelowna, BC",
    "city": "Kelowna",
    "region": "BC",
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.9
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  "inferred_at": "2026-06-06T10:45:21.262Z",
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      "region": "BC",
      "country": "Canada",
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    "countries": [
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{
  "detail": {
    "url": "https://executiveaviation.applytojob.com/apply/jobs/details/9hmU1WKuTp?&",
    "heading": "Customer Service Agent",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://executiveaviation.applytojob.com/apply/9hmU1WKuTp/Customer-Service-Agent",
    "description_html": "<p><span style=\"font-family:Verdana, Geneva, sans-serif;\">Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!</span></p><p><span style=\"font-family:Verdana, Geneva, sans-serif;\">In Kelowna you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?  Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Does working for one of the fastest growing ground handling companies in Canada appeal to you? Are you excited to work for a company that is dedicated to your professional growth? Are you someone who is known for reliability and flexibility? </span></p><p><span style=\"font-family:Verdana, Geneva, sans-serif;\">Come join us! Executive Aviation is hiring Customer Service agents for our operation at the Kelowna Airport (YLW) who love working in the tourism industry. This role reports directly to an amazing Customer Service Coordinator who is there to support you. </span></p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><u><strong><span style=\"line-height:107%;\">What do we offer?</span></strong></u></span></p><p><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $19.05-$22.95/hour. We offer comprehensive Health benefits for all part- and full-time team members.  We also have fantastic flight benefits with the airlines that we support.  We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.</span></span></span></p><p><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Responsibilities</u></strong></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Our customer service agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys:</span></span></p><ul><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Helping passengers check-in</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Supporting self-serve kiosks</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Preparing aircraft for on-time departures</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Facilitating deplaning and boarding of passengers</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Greeting passengers who are arriving from flights</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Following airline specific check-in policies and procedures</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Positively work with airline crews</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Light grooming duties</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Kindly enforce airline and airport policies and procedures to passengers</span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">And more!</span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\"><b><u>Qualifications</u></b></span></span></p><ul><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">You are a true customer service champion with a minimum of two years’ in a customer-facing role</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">You love to multi-task and are comfortable in a fast-paced environment where time pressures are a way of life</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">You are a great communicator in both individual and group settings and have a demonstrated proficiency  with computers and software.</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Completion, or working towards completion of, Travel and Tourism Diploma, Marketing or Business Diploma </span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Previous airport experience would be considered an asset </span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">An ability to meet all conditions of employment:</span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Restricted Area pass issued by Transport Canada</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">A criminal background check</span></span></li></ul></li></ul>",
    "description_text": "Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!\n In Kelowna you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?  Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Does working for one of the fastest growing ground handling companies in Canada appeal to you? Are you excited to work for a company that is dedicated to your professional growth? Are you someone who is known for reliability and flexibility?\n Come join us! Executive Aviation is hiring Customer Service agents for our operation at the Kelowna Airport (YLW) who love working in the tourism industry. This role reports directly to an amazing Customer Service Coordinator who is there to support you.\n What do we offer?\n Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $19.05-$22.95/hour. We offer comprehensive Health benefits for all part- and full-time team members.  We also have fantastic flight benefits with the airlines that we support.  We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.\n Responsibilities\n Our customer service agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys:\n Helping passengers check-in\n Supporting self-serve kiosks\n Preparing aircraft for on-time departures\n Facilitating deplaning and boarding of passengers\n Greeting passengers who are arriving from flights\n Following airline specific check-in policies and procedures\n Positively work with airline crews\n Light grooming duties\n Kindly enforce airline and airport policies and procedures to passengers\n And more!\n Qualifications\n You are a true customer service champion with a minimum of two years’ in a customer-facing role\n You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service\n You love to multi-task and are comfortable in a fast-paced environment where time pressures are a way of life\n You are a great communicator in both individual and group settings and have a demonstrated proficiency  with computers and software.\n Completion, or working towards completion of, Travel and Tourism Diploma, Marketing or Business Diploma\n Previous airport experience would be considered an asset\n Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays\n An ability to meet all conditions of employment: Restricted Area pass issued by Transport Canada\n A criminal background check",
    "jsonld_jobposting": {
      "url": "https://executiveaviation.applytojob.com/apply/9hmU1WKuTp/Customer-Service-Agent",
      "@type": "JobPosting",
      "title": "Customer Service Agent",
      "@context": "http://schema.org/",
      "datePosted": "2026-05-28",
      "description": "<p><span style=\"font-family:Verdana, Geneva, sans-serif;\">Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!</span></p><p><span style=\"font-family:Verdana, Geneva, sans-serif;\">In Kelowna you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?  Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Does working for one of the fastest growing ground handling companies in Canada appeal to you? Are you excited to work for a company that is dedicated to your professional growth? Are you someone who is known for reliability and flexibility? </span></p><p><span style=\"font-family:Verdana, Geneva, sans-serif;\">Come join us! Executive Aviation is hiring Customer Service agents for our operation at the Kelowna Airport (YLW) who love working in the tourism industry. This role reports directly to an amazing Customer Service Coordinator who is there to support you. </span></p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><u><strong><span style=\"line-height:107%;\">What do we offer?</span></strong></u></span></p><p><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $19.05-$22.95/hour. We offer comprehensive Health benefits for all part- and full-time team members.  We also have fantastic flight benefits with the airlines that we support.  We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.</span></span></span></p><p><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><u>Responsibilities</u></strong></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Our customer service agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys:</span></span></p><ul><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Helping passengers check-in</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Supporting self-serve kiosks</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Preparing aircraft for on-time departures</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Facilitating deplaning and boarding of passengers</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Greeting passengers who are arriving from flights</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Following airline specific check-in policies and procedures</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Positively work with airline crews</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Light grooming duties</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Kindly enforce airline and airport policies and procedures to passengers</span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">And more!</span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\"><b><u>Qualifications</u></b></span></span></p><ul><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">You are a true customer service champion with a minimum of two years’ in a customer-facing role</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">You love to multi-task and are comfortable in a fast-paced environment where time pressures are a way of life</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">You are a great communicator in both individual and group settings and have a demonstrated proficiency  with computers and software.</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Completion, or working towards completion of, Travel and Tourism Diploma, Marketing or Business Diploma </span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Previous airport experience would be considered an asset </span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">An ability to meet all conditions of employment:</span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">Restricted Area pass issued by Transport Canada</span></span></li><li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"line-height:107%;\">A criminal background check</span></span></li></ul></li></ul>",
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          "addressRegion": "BC",
          "addressLocality": "Kelowna"
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      "validThrough": "2026-08-26",
      "uniqueJobCode": "job_20260519181258_ULIDTEHQIDBLB746",
      "employmentType": "PART_TIME",
      "hiringOrganization": {
        "name": "Executive Aviation",
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        "sameAs": "https://www.executiveaviation.ca/"
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      "experienceRequirements": "Entry Level"
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    "id": "9hmU1WKuTp",
    "title": "Customer Service Agent",
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