Home › Companies › 3e106183 743e 4e0a 8e26 A08f9e3cb205 19000101 000001 › Contact Center Specialist, Bilingual
Contact Center Specialist, Bilingual
3e106183 743e 4e0a 8e26 A08f9e3cb205 19000101 000001 · West Lafayette, IN, US, West Lafayette, IN · Active · $16–$24 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 3e106183 743e 4e0a 8e26 A08f9e3cb205 19000101 000001 |
| Title | Contact Center Specialist, Bilingual |
| Normalized title | - |
| Department / team | - |
| Location | West Lafayette, IN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $16–$24 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-08 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 3e106183 743e 4e0a 8e26 A08f9e3cb205 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in West Lafayette. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 3e106183 743e 4e0a 8e26 A08f9e3cb205 19000101 000001 |
| Source | 6b5a2660-7bd1-488e-8b52-85d0f0db30aa |
| ATS provider | ADP Workforce Now Recruiting |
Description
Role:
Provides members and potential members with fast, courteous, and accurate service in English and Spanish on the phone; explains services; responds to problems; and directs members' phone calls to the appropriate area.
Essential Functions & Responsibilities:
Assists members and potential members with phone requests; answers questions about products and services. Responsible for providing a quality member service experience Processes transactions, addresses and resolves member problems, inquiries, or complaints. Refers problems to supervisor as needed, along with recommendations for resolution. Identifies opportunities to cross-sell products or services to members. Reviews member documents and processes to ensure compliance with federal regulations, organizational policies, and procedures. Acts as liaison between members and appropriate departments. Maintains member account information in the system. Performs other job-related duties as assigned.
Knowledge & Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED is required.
Interpersonal Skills: Must be able to read, write, and speak English and Spanish. Effective communication with contacts inside and outside the organization is essential. Fostering relationships with other entities (companies and individuals) is necessary and often requires the ability to influence and sell ideas or services to members or others. The role requires a significant level of emotional intelligence.
Other Skills: General office equipment such as calculators, computers, photocopiers, and scanners. Maintains confidentiality related to credit union operations and work-related information. Proficient in Microsoft Office software.
Physical Requirements:
Frequently stands or sits in a stationary position.
This Job Description is not a complete statement of all the position’s duties and responsibilities.
Full job record
| Job ID | d7d8369f21c3a6682d4aadbf96f172a606349042 |
| Org ID | be199ae8-72df-400b-bee2-c27b6d44968c |
| Source ID | 6b5a2660-7bd1-488e-8b52-85d0f0db30aa |
| Board ID | 6b5a2660-7bd1-488e-8b52-85d0f0db30aa |
| Provider | adp_workforcenow |
| Provider Job Key | 599128 |
| Title | Contact Center Specialist, Bilingual |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | West Lafayette, IN, US, West Lafayette, IN |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | West Lafayette |
| Salary Raw | 15.67 To 23.50 (USD) Hourly |
| Salary Min | 15.67 |
| Salary Max | 23.5 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3e106183-743e-4e0a-8e26-a08f9e3cb205&ccId=19000101_000001&lang=en_US&type=JS&jobId=599128&jwId=9200814164854_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3e106183-743e-4e0a-8e26-a08f9e3cb205&ccId=19000101_000001&lang=en_US&type=JS&jobId=599128&jwId=9200814164854_1 |
| First Seen At | 2026-05-31 18:33:00Z |
| Last Seen At | 2026-06-06 12:42:06Z |
| Last Checked At | 2026-06-06 12:42:06Z |
| Last Changed At | 2026-06-06 12:42:06Z |
| Inactive At | — |
| Source Posted At | 2026-04-08 14:02:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=3e106183-743e-4e0a-8e26-a08f9e3cb205|19000101_000001/date=2026-06-06/2026-06-06T12-42-06-613Z-404766680a3ff88bb7bb17b5004a871909f0004d31fd803ac8787d76bc7c9e87.json |
Event Fields
{
"content_hash": "73e9fc55242089da7316ad75e586743b5b113b8a018abc0e6a0302882192bfce",
"source_hash": "b4b5dca3be788487d058d0e0c927b36d36c3f4e17068393cc715627bee51523e",
"last_changed_at": "2026-06-06T12:42:06.858Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "West Lafayette, IN, US, West Lafayette, IN",
"city": "West Lafayette",
"region": "IN",
"country": "United States",
"is_remote": false,
"confidence": 0.95
},
"salary_max": 23.5,
"salary_min": 15.67,
"inferred_at": "2026-06-06T12:42:06.859Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "West Lafayette, IN, US, West Lafayette, IN",
"city": "West Lafayette",
"region": "IN",
"country": "United States",
"is_remote": false,
"confidence": 0.95
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": "hour",
"workplace_type": null,
"salary_currency": "USD"
}Extensions
{}Native Structured
{
"detail": {
"links": [],
"itemID": "9200814164854_1",
"postDate": "2026-04-08T10:02:00.000-04:00",
"payGradeRange": {
"maximumRate": {
"amountValue": 23.5,
"currencyCode": "USD"
},
"minimumRate": {
"amountValue": 15.67,
"currencyCode": "USD"
}
},
"workLevelCode": {
"shortName": "Full Time"
},
"customFieldGroup": {
"codeFields": [
{
"nameCode": {
"codeValue": "SalaryType"
},
"codeValue": "HR",
"shortName": "Hourly"
},
{
"nameCode": {
"codeValue": "SalaryRangeType"
},
"codeValue": "RANGE",
"shortName": "RANGE"
}
],
"dateFields": [
{
"nameCode": {
"codeValue": "PostingDate"
},
"dateValue": "2026-04-08T10:02Z"
},
{
"nameCode": {
"codeValue": "CurrentServerDateTime"
},
"dateValue": "2026-06-06T08:42Z"
}
],
"numberFields": [
{
"numberValue": 0,
"categoryCode": {
"codeValue": "ApplicantCount"
}
},
{
"categoryCode": {
"codeValue": "AwardAmount"
}
}
],
"stringFields": [
{
"nameCode": {
"codeValue": "ExternalJobID"
},
"stringValue": "599128"
},
{
"nameCode": {
"codeValue": "CareerCenterRefId"
}
},
{
"nameCode": {
"codeValue": "GuidelineOid"
}
},
{
"nameCode": {
"codeValue": "CurrencySymbolOrCode"
}
},
{
"nameCode": {
"codeValue": "HomeDepartment"
},
"stringValue": ""
},
{
"nameCode": {
"codeValue": "JobClass"
},
"stringValue": "Clerical"
},
{
"nameCode": {
"codeValue": "SalaryRange"
},
"stringValue": "15.67 To 23.50 (USD) Hourly"
}
],
"indicatorFields": [
{
"nameCode": {
"codeValue": "PriortyStatusFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "InternalPostingFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "MinValue"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsVsidApplicable"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsSassDlReqForExtPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsSassDlReqForIntPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsMonetaryFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsNonMonetaryFlag"
},
"indicatorValue": false
}
]
},
"requisitionTitle": "Contact Center Specialist, Bilingual",
"clientRequisitionID": "1159",
"organizationalUnits": [],
"postingInstructions": [],
"additionalProperties": {},
"requisitionLocations": [
{
"address": {
"cityName": "West Lafayette",
"postalCode": "47906",
"countrySubdivisionLevel1": {
"codeValue": "IN"
}
},
"nameCode": {
"shortName": " West Lafayette, IN, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"requisitionDescription": "<div><p><strong>Role:</strong></p><p>Provides members and potential members with fast, courteous, and accurate service in English and Spanish on the phone; explains services; responds to problems; and directs members' phone calls to the appropriate area.</p><p><br></p><p><strong>Essential Functions & Responsibilities:</strong></p><ul><li>Assists members and potential members with phone requests; answers questions about products and services. Responsible for providing a quality member service experience</li><li>Processes transactions, addresses and resolves member problems, inquiries, or complaints. Refers problems to supervisor as needed, along with recommendations for resolution.</li><li>Identifies opportunities to cross-sell products or services to members.</li><li>Reviews member documents and processes to ensure compliance with federal regulations, organizational policies, and procedures.</li><li>Acts as liaison between members and appropriate departments.</li><li>Maintains member account information in the system.</li><li>Performs other job-related duties as assigned.</li></ul><p><br></p><p><strong>Knowledge & Skills:</strong></p><p>Experience: One year to three years of similar or related experience.</p><p>Education: A high school education or GED is required.</p><p>Interpersonal Skills: Must be able to read, write, and speak English and Spanish. Effective communication with contacts inside and outside the organization is essential. Fostering relationships with other entities (companies and individuals) is necessary and often requires the ability to influence and sell ideas or services to members or others. The role requires a significant level of emotional intelligence.</p><p>Other Skills: General office equipment such as calculators, computers, photocopiers, and scanners. Maintains confidentiality related to credit union operations and work-related information. Proficient in Microsoft Office software.</p><p><br></p><p><strong>Physical Requirements:</strong></p><p>Frequently stands or sits in a stationary position.</p><p><br></p><p><strong>This Job Description is not a complete statement of all the position’s duties and responsibilities.</strong></p></div>\n",
"sponsoredVisaTypeCodes": []
},
"list_job": {
"links": [],
"itemID": "9200814164854_1",
"postDate": "2026-04-08T10:02:00.000-04:00",
"payGradeRange": {
"maximumRate": {
"amountValue": 23.5,
"currencyCode": "USD"
},
"minimumRate": {
"amountValue": 15.67,
"currencyCode": "USD"
}
},
"workLevelCode": {
"shortName": "Full Time"
},
"customFieldGroup": {
"codeFields": [
{
"nameCode": {
"codeValue": "SalaryType"
},
"codeValue": "HR",
"shortName": "Hourly"
},
{
"nameCode": {
"codeValue": "SalaryRangeType"
},
"codeValue": "RANGE",
"shortName": "RANGE"
}
],
"dateFields": [
{
"nameCode": {
"codeValue": "PostingDate"
},
"dateValue": "2026-04-08T10:02Z"
},
{
"nameCode": {
"codeValue": "CurrentServerDateTime"
},
"dateValue": "2026-06-06T08:42Z"
}
],
"numberFields": [
{
"numberValue": 0,
"categoryCode": {
"codeValue": "ApplicantCount"
}
},
{
"categoryCode": {
"codeValue": "AwardAmount"
}
}
],
"stringFields": [
{
"nameCode": {
"codeValue": "ExternalJobID"
},
"stringValue": "599128"
},
{
"nameCode": {
"codeValue": "CareerCenterRefId"
}
},
{
"nameCode": {
"codeValue": "GuidelineOid"
}
},
{
"nameCode": {
"codeValue": "CurrencySymbolOrCode"
}
},
{
"nameCode": {
"codeValue": "HomeDepartment"
},
"stringValue": ""
},
{
"nameCode": {
"codeValue": "JobClass"
},
"stringValue": "Clerical"
},
{
"nameCode": {
"codeValue": "SalaryRange"
},
"stringValue": "15.67 To 23.50 (USD) Hourly"
}
],
"indicatorFields": [
{
"nameCode": {
"codeValue": "PriortyStatusFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "InternalPostingFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "MinValue"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsVsidApplicable"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsSassDlReqForExtPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsSassDlReqForIntPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsMonetaryFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsNonMonetaryFlag"
},
"indicatorValue": false
}
]
},
"requisitionTitle": "Contact Center Specialist, Bilingual",
"clientRequisitionID": "1159",
"organizationalUnits": [],
"postingInstructions": [],
"additionalProperties": {},
"requisitionLocations": [
{
"address": {
"cityName": "West Lafayette",
"postalCode": "47906",
"countrySubdivisionLevel1": {
"codeValue": "IN"
}
},
"nameCode": {
"shortName": " West Lafayette, IN, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"sponsoredVisaTypeCodes": []
},
"detail_meta": {
"url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/599128?cid=3e106183-743e-4e0a-8e26-a08f9e3cb205&ccId=19000101_000001&lang=en_US&locale=en_US",
"http_status": 200,
"content_type": "application/json;charset=UTF-8",
"response_bytes": 5074
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/d7d8369f21c3a6682d4aadbf96f172a606349042?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/be199ae8-72df-400b-bee2-c27b6d44968cJSONGET https://api.bluedoor.sh/job-postings/v1/sources/6b5a2660-7bd1-488e-8b52-85d0f0db30aaJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/d7d8369f21c3a6682d4aadbf96f172a606349042/eventsJSON