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HomeCompanies3e106183 743e 4e0a 8e26 A08f9e3cb205 19000101 000001Contact Center Specialist, Bilingual

Contact Center Specialist, Bilingual

3e106183 743e 4e0a 8e26 A08f9e3cb205 19000101 000001 · West Lafayette, IN, US, West Lafayette, IN · Active · $16–$24 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company3e106183 743e 4e0a 8e26 A08f9e3cb205 19000101 000001
TitleContact Center Specialist, Bilingual
Normalized title-
Department / team-
LocationWest Lafayette, IN, United States
Work model-
Employment typeFull Time
Salary$16–$24 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-08 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 3e106183 743e 4e0a 8e26 A08f9e3cb205 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in West Lafayette.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company3e106183 743e 4e0a 8e26 A08f9e3cb205 19000101 000001
Source6b5a2660-7bd1-488e-8b52-85d0f0db30aa
ATS providerADP Workforce Now Recruiting

Description

Role: Provides members and potential members with fast, courteous, and accurate service in English and Spanish on the phone; explains services; responds to problems; and directs members' phone calls to the appropriate area. Essential Functions & Responsibilities: Assists members and potential members with phone requests; answers questions about products and services. Responsible for providing a quality member service experience Processes transactions, addresses and resolves member problems, inquiries, or complaints. Refers problems to supervisor as needed, along with recommendations for resolution. Identifies opportunities to cross-sell products or services to members. Reviews member documents and processes to ensure compliance with federal regulations, organizational policies, and procedures. Acts as liaison between members and appropriate departments. Maintains member account information in the system. Performs other job-related duties as assigned. Knowledge & Skills: Experience: One year to three years of similar or related experience. Education: A high school education or GED is required. Interpersonal Skills: Must be able to read, write, and speak English and Spanish. Effective communication with contacts inside and outside the organization is essential. Fostering relationships with other entities (companies and individuals) is necessary and often requires the ability to influence and sell ideas or services to members or others. The role requires a significant level of emotional intelligence. Other Skills: General office equipment such as calculators, computers, photocopiers, and scanners. Maintains confidentiality related to credit union operations and work-related information. Proficient in Microsoft Office software. Physical Requirements: Frequently stands or sits in a stationary position. This Job Description is not a complete statement of all the position’s duties and responsibilities.

Full job record

Job IDd7d8369f21c3a6682d4aadbf96f172a606349042
Org IDbe199ae8-72df-400b-bee2-c27b6d44968c
Source ID6b5a2660-7bd1-488e-8b52-85d0f0db30aa
Board ID6b5a2660-7bd1-488e-8b52-85d0f0db30aa
Provideradp_workforcenow
Provider Job Key599128
TitleContact Center Specialist, Bilingual
Normalized Title
Statusactive
Activeyes
Location TextWest Lafayette, IN, US, West Lafayette, IN
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionIN
CityWest Lafayette
Salary Raw15.67 To 23.50 (USD) Hourly
Salary Min15.67
Salary Max23.5
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3e106183-743e-4e0a-8e26-a08f9e3cb205&ccId=19000101_000001&lang=en_US&type=JS&jobId=599128&jwId=9200814164854_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3e106183-743e-4e0a-8e26-a08f9e3cb205&ccId=19000101_000001&lang=en_US&type=JS&jobId=599128&jwId=9200814164854_1
First Seen At2026-05-31 18:33:00Z
Last Seen At2026-06-06 12:42:06Z
Last Checked At2026-06-06 12:42:06Z
Last Changed At2026-06-06 12:42:06Z
Inactive At
Source Posted At2026-04-08 14:02:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=3e106183-743e-4e0a-8e26-a08f9e3cb205|19000101_000001/date=2026-06-06/2026-06-06T12-42-06-613Z-404766680a3ff88bb7bb17b5004a871909f0004d31fd803ac8787d76bc7c9e87.json
Event Fields
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Parsed Structured
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Extensions
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