Client Solutions Specialist (56626)

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    "jobTitle": "Client Solutions Specialist (56626)",
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    "description": "<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Applied Technical Services, LLC, is a leading provider of critical testing, inspection, certification, and compliance services. The company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"line-height:107%\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span style=\"background:white\"><span style=\"line-height:107%\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">The Client Solutions Specialist role supports revenue growth by responding quickly to customer inquiries, preparing accurate quotes, and maintaining strong communication throughout the sales cycle. This role serves as a key connection point between customers, technical teams, and the broader sales organization. Success in this position requires strong organization, relationship building, and the ability to manage high communication volumes while delivering a positive customer experience.</span></span></span></span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span style=\"line-height:107%\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><b><span style=\"line-height:107%\"><span arial=\"\" style=\"font-family:\">Responsibilities:</span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Engage internal and external customers via phone and email and maintain professional and timely communication.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Schedule and participate in Microsoft Teams meetings with customers and technical team members.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Identify customer needs and recommend ATS services that meet their testing requirements.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Collect, organize, and verify information from clients and internal teams to produce accurate and customized quote documents.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Meet quoting deadlines with a standard expectation of 24-hour turnaround.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Maintain accurate customer information and quote data within the CRM system.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Build and sustain long-term customer relationships that support repeat business and referrals.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Manage high email and call volumes while maintaining responsiveness, organization, and attention to detail.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Establish and maintain a regular follow-up schedule to strengthen customer engagement.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Collaborate with marketing, sales, and technical teams to drive growth and maximize satisfaction among existing customers.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Assist the Inside Sales team with complex quoting requirements</span></span></span></span></span></p>\r\n\t</li>\r\n</ul>\r\n",
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Accordingly, the company will consider only U.S. Persons for this position. A U.S. Person includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., green card holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.\\r\\n\\r\\nEOE/AA/M/F/Vet/Disability\\r\\n\\r\\nApplied Technical Services is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law.\\r\\n\",\"responsibilities\":\"Applied Technical Services, LLC, is a leading provider of critical testing, inspection, certification, and compliance services. The company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.\\r\\n\\r\\nThe Client Solutions Specialist role supports revenue growth by responding quickly to customer inquiries, preparing accurate quotes, and maintaining strong communication throughout the sales cycle. This role serves as a key connection point between customers, technical teams, and the broader sales organization. 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Accordingly, the company will consider only U.S. Persons for this position. A U.S. Person includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., green card holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.\\r\\n\\r\\nEOE/AA/M/F/Vet/Disability\\r\\n\\r\\nApplied Technical Services is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law.\\r\\n\",\"experienceRequirements\":\"Required Experience and Skills:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHigh school diploma or equivalent.\\r\\n\\t\\r\\n\\t\\r\\n\\t1-3 years of experience in inside sales support, sales processes, or customer quote preparation.\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong verbal and written communication skills and the ability to build rapport with customers.\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to manage a high volume of communication, prioritize tasks effectively, and meet required deadlines.\\r\\n\\t\\r\\n\\t\\r\\n\\tAbility to assess client needs and identify appropriate ATS service solutions.\\r\\n\\t\\r\\n\\t\\r\\n\\tHigh attention to detail with the ability to maintain accurate data.\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong teamwork orientation and willingness to collaborate with technical and sales teams.\\r\\n\\t\\r\\n\\t\\r\\n\\tCommitment to continuous learning and professional growth.\\r\\n\\t\\r\\n\\t\\r\\n\\tProficient with Microsoft Office Suite\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nAdditional requirements:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience using CRM tools within the sales process is preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tWillingness to work onsite at our location in Marietta, GA five days a week.\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork Conditions\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tFull-time position with standard business hours based on departmental needs.\\r\\n\\t\\r\\n\\t\\r\\n\\tStandard office conditions to include extended periods of sitting, computer work, and verbal communication over various phone/VOIP systems\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nITAR\\r\\n\\r\\nU.S. Persons Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (ITAR). Accordingly, the company will consider only U.S. Persons for this position. A U.S. Person includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., green card holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.\\r\\n\\r\\nEOE/AA/M/F/Vet/Disability\\r\\n\\r\\nApplied Technical Services is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law.\\r\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><b><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Required Experience and Skills:</span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">High school diploma or equivalent.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">1-3 years of experience in inside sales support, sales processes, or customer quote preparation.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Strong verbal and written communication skills and the ability to build rapport with customers.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Ability to manage a high volume of communication, prioritize tasks effectively, and meet required deadlines.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Ability to assess client needs and identify appropriate ATS service solutions.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">High attention to detail with the ability to maintain accurate data.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Strong teamwork orientation and willingness to collaborate with technical and sales teams.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Commitment to continuous learning and professional growth.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Proficient with Microsoft Office Suite</span></span></span></span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><b><span arial=\"\" style=\"font-family:\">Additional requirements:</span></b></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Experience using CRM tools within the sales process is preferred.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Willingness to work onsite at our location in Marietta, GA five days a week.</span></span></span></span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:12px;\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><b><span arial=\"\" style=\"font-family:\">Work Conditions</span></b></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Full-time position with standard business hours based on departmental needs.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:12px;\"><span style=\"background:white\"><span new=\"\" roman=\"\" style=\"font-family:\" times=\"\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\">Standard office conditions to include extended periods of sitting, computer work, and verbal communication over various phone/VOIP systems</span></span></span></span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-left:24px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>ITAR</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">U.S. Persons Only: A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (ITAR). Accordingly, the company will consider only U.S. Persons for this position. A U.S. Person includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., green card holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>EOE/AA/M/F/Vet/Disability</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"display:block;font-size:12px;\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Applied Technical Services is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law.</span></span></span></p>\r\n",
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