Home › Companies › Ejta Fa Us6 Oraclecloud Com Cx 2001 › Onsite Support Analyst
Onsite Support Analyst
Ejta Fa Us6 Oraclecloud Com Cx 2001 · Bentonville, AR, United States; AR Bentonville - W Central Avenue - ServiceChannel, Bentonville, AR, US · Hybrid · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Ejta Fa Us6 Oraclecloud Com Cx 2001 |
| Title | Onsite Support Analyst |
| Normalized title | - |
| Department / team | Customer Support Multifamily |
| Location | Bentonville, AR, United States |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-21 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ejta Fa Us6 Oraclecloud Com Cx 2001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Bentonville. | Open |
| Department jobs | Active postings in Customer Support Multifamily. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ejta Fa Us6 Oraclecloud Com Cx 2001 |
| Source | a8f47efd-9350-4fa6-9e67-c82b845f07de |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Onsite Support Analyst must be able to travel to the Walmart facility in Bentonville at least twice per week (Monday – Friday).
ServiceChannel is seeking an Onsite Support Analyst to serve as a dedicated, embedded resource supporting our strategic partnership with Walmart at their global headquarters in Bentonville, AR. This is a full-time, on-location role requiring presence at Walmart's Bentonville facility during core business hours (8am – 6pm CST, Monday through Friday).
What You'll Do
Serve as the primary onsite point of contact for Walmart's facilities and operations teams, delivering white-glove support and ensuring a best-in-class experience with ServiceChannel's platform.
Troubleshoot API-related support requests, including inbound and outbound calls, using tools such as Postman, Swagger Explorer, or Fiddler — working with internal teams to resolve issues quickly and accurately.
Monitor and manage inbound support requests through the help desk platform, prioritizing and escalating critical issues as appropriate.
Deliver training and guidance to Walmart staff and service providers on ServiceChannel applications, partnering with internal teams on training development and ongoing enablement needs.
Provide regular feedback and insight to internal teams on client needs, identifying patterns, best practices, and recommended solutions to continuously improve support quality.
Support the Premium Support Consultant and Senior Customer Success Manager on special projects and ongoing client initiatives.
What You'll Bring
Experience in a customer-facing software support or SaaS customer success role, ideally within facilities management or a related industry.
Foundational knowledge of API concepts — XML, JSON, REST, SOAP — or demonstrated ability and eagerness to develop technical skills quickly.
Strong attention to detail, with the ability to accurately capture and document information in real time while managing live conversations.
Clear, professional written and verbal communication skills in English.
A collaborative, team-oriented mindset balanced with the ability to work independently in a client environment.
Comfort with ambiguity and a track record of adapting quickly to new tools, processes, and feedback.
A bachelor's or associate's degree is preferred, but equivalent experience will be considered.
Organization
About ServiceChannel
ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.
In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!
We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.
We Are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].
Company
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
Full job record
| Job ID | d7a4973e67a922fe077719a653a0ef8370ba1b30 |
| Org ID | 5512dbbe-e92c-436b-b6d2-a1be0b3776a4 |
| Source ID | a8f47efd-9350-4fa6-9e67-c82b845f07de |
| Board ID | a8f47efd-9350-4fa6-9e67-c82b845f07de |
| Provider | oracle_hcm |
| Provider Job Key | 9780 |
| Title | Onsite Support Analyst |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Bentonville, AR, United States; AR Bentonville - W Central Avenue - ServiceChannel, Bentonville, AR, US |
| Department | Customer Support Multifamily |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | AR |
| City | Bentonville |
| Salary Raw | Description The Onsite Support Analyst must be able to travel to the Walmart facility in Bentonville at least twice per week (Monday – Friday). ServiceChannel is seeking an Onsite Support Analyst to serve as a dedicated, embedded resource supporting our strategic partnership with Walmart at their global headquarters in Bentonville, AR. This is a full-time, on-location role requiring presence at Walmart's Bentonville facility during core business hours (8am – 6pm CST, Monday through Friday). What You'll Do Serve as the primary onsite point of contact for Walmart's facilities and operations teams, delivering white-glove support and ensuring a best-in-class experience with ServiceChannel's platform. Troubleshoot API-related support requests, including inbound and outbound calls, using tools such as Postman, Swagger Explorer, or Fiddler — working with internal teams to resolve issues quickly and accurately. Monitor and manage inbound support requests through the help desk platform, prioritizing and escalating critical issues as appropriate. Deliver training and guidance to Walmart staff and service providers on ServiceChannel applications, partnering with internal teams on training development and ongoing enablement needs. Provide regular feedback and insight to internal teams on client needs, identifying patterns, best practices, and recommended solutions to continuously improve support quality. Support the Premium Support Consultant and Senior Customer Success Manager on special projects and ongoing client initiatives. What You'll Bring Experience in a customer-facing software support or SaaS customer success role, ideally within facilities management or a related industry. Foundational knowledge of API concepts — XML, JSON, REST, SOAP — or demonstrated ability and eagerness to develop technical skills quickly. Strong attention to detail, with the ability to accurately capture and document information in real time while managing live conversations. Clear, professional written and verbal communication skills in English. A collaborative, team-oriented mindset balanced with the ability to work independently in a client environment. Comfort with ambiguity and a track record of adapting quickly to new tools, processes, and feedback. A bachelor's or associate's degree is preferred, but equivalent experience will be considered. Organization About ServiceChannel ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services. In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey! We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected]. Company Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | week |
| Source URL | https://ejta.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_2001/job/9780 |
| Apply URL | https://ejta.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_2001/job/9780 |
| First Seen At | 2026-05-31 18:06:42Z |
| Last Seen At | 2026-06-06 11:42:24Z |
| Last Checked At | 2026-06-06 11:42:24Z |
| Last Changed At | 2026-06-06 11:42:24Z |
| Inactive At | — |
| Source Posted At | 2026-05-21 13:34:31Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=ejta.fa.us6.oraclecloud.com|cx_2001/date=2026-06-06/2026-06-06T11-42-06-441Z-a9f31683e84f36d216b2997dd2849b1aa2a55245b69b3010b9aed9d6565558ec.json |
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line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"><strong>What You'll Do</strong></span><span class=\"EOP SCXW160934033 BCX0\" data-ccp-props=\"{"335559739":120}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> </span></span></p></div><div class=\"ListContainerWrapper SCXW160934033 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW160934033 BCX0\" paraid=\"1759714696\" paraeid=\"{735bfa9a-53d0-41bc-aef5-786996efbbbe}{10}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(0, 0, 0); font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\">Serve as the primary onsite point of contact for Walmart's facilities and operations teams, delivering white-glove support and ensuring a best-in-class experience with </span><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun SpellingErrorV2Themed\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; 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-webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW160934033 BCX0\" paraid=\"1810941834\" paraeid=\"{735bfa9a-53d0-41bc-aef5-786996efbbbe}{12}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(0, 0, 0); font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\">Troubleshoot API-related support requests, including inbound and outbound calls, using tools such as Postman, Swagger Explorer, or Fiddler — working with internal teams to resolve issues quickly and accurately.</span><span class=\"EOP SCXW160934033 BCX0\" data-ccp-props=\"{"335559739":100}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> </span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW160934033 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW160934033 BCX0\" paraid=\"254013663\" paraeid=\"{735bfa9a-53d0-41bc-aef5-786996efbbbe}{14}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(0, 0, 0); font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\">Monitor and manage inbound support requests through the help desk platform, prioritizing and escalating critical issues as appropriate.</span><span class=\"EOP SCXW160934033 BCX0\" data-ccp-props=\"{"335559739":100}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> </span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW160934033 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW160934033 BCX0\" paraid=\"1893488774\" paraeid=\"{735bfa9a-53d0-41bc-aef5-786996efbbbe}{16}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(0, 0, 0); font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\">Deliver training and guidance to Walmart staff and service providers on </span><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun SpellingErrorV2Themed\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\">ServiceChannel</span><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> applications, partnering with internal teams on training development and ongoing enablement needs.</span><span class=\"EOP SCXW160934033 BCX0\" data-ccp-props=\"{"335559739":100}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> </span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW160934033 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW160934033 BCX0\" paraid=\"1346179520\" paraeid=\"{735bfa9a-53d0-41bc-aef5-786996efbbbe}{18}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(0, 0, 0); font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\">Provide regular feedback and insight to internal teams on client needs, identifying patterns, best practices, and recommended solutions to continuously improve support quality.</span><span class=\"EOP SCXW160934033 BCX0\" data-ccp-props=\"{"335559739":100}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> </span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW160934033 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW160934033 BCX0\" paraid=\"1373561694\" paraeid=\"{735bfa9a-53d0-41bc-aef5-786996efbbbe}{20}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(0, 0, 0); font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\">Support the Premium Support Consultant and Senior Customer Success Manager on special projects and ongoing client initiatives.</span><span class=\"EOP SCXW160934033 BCX0\" data-ccp-props=\"{"335559739":100}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> </span></span></p></li></ul></div><div class=\"OutlineElement Ltr SCXW160934033 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW160934033 BCX0\" paraid=\"1858430774\" paraeid=\"{735bfa9a-53d0-41bc-aef5-786996efbbbe}{22}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(0, 0, 0); font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 8px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"EOP SCXW160934033 BCX0\" data-ccp-props=\"{"335559739":120}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> </span></span></p></div><div class=\"OutlineElement Ltr SCXW160934033 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); clear: both; color: rgb(0, 0, 0); cursor: text; direction: ltr; font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; overflow: visible; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><p class=\"Paragraph SCXW160934033 BCX0\" paraid=\"638937394\" paraeid=\"{735bfa9a-53d0-41bc-aef5-786996efbbbe}{24}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(0, 0, 0); font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 8px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"TextRun MacChromeBold SCXW160934033 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"><strong>What You'll Bring</strong></span><span class=\"EOP SCXW160934033 BCX0\" data-ccp-props=\"{"335559739":120}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> </span></span></p></div><div class=\"ListContainerWrapper SCXW160934033 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW160934033 BCX0\" paraid=\"510750789\" paraeid=\"{735bfa9a-53d0-41bc-aef5-786996efbbbe}{26}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(0, 0, 0); font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\">Experience in a customer-facing software support or SaaS customer success role, ideally within facilities management or a related industry.</span><span class=\"EOP SCXW160934033 BCX0\" data-ccp-props=\"{"335559739":100}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> </span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW160934033 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW160934033 BCX0\" paraid=\"15513350\" paraeid=\"{735bfa9a-53d0-41bc-aef5-786996efbbbe}{28}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(0, 0, 0); font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\">Foundational knowledge of API concepts — XML, JSON, REST, SOAP — or demonstrated ability and eagerness to develop technical skills quickly.</span><span class=\"EOP SCXW160934033 BCX0\" data-ccp-props=\"{"335559739":100}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> </span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW160934033 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW160934033 BCX0\" paraid=\"339091008\" paraeid=\"{735bfa9a-53d0-41bc-aef5-786996efbbbe}{30}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(0, 0, 0); font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\">Strong attention to detail, with the ability to accurately capture and document information in real time while managing live conversations.</span><span class=\"EOP SCXW160934033 BCX0\" data-ccp-props=\"{"335559739":100}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> </span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW160934033 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW160934033 BCX0\" paraid=\"2066952742\" paraeid=\"{735bfa9a-53d0-41bc-aef5-786996efbbbe}{32}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(0, 0, 0); font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\">Clear, professional written and verbal communication skills in English.</span><span class=\"EOP SCXW160934033 BCX0\" data-ccp-props=\"{"335559739":100}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> </span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW160934033 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;\"><ul><li><p class=\"Paragraph SCXW160934033 BCX0\" paraid=\"1981270601\" paraeid=\"{735bfa9a-53d0-41bc-aef5-786996efbbbe}{34}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(0, 0, 0); font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;\"><span style=\"color: rgb(0, 0, 0); font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"TextRun SCXW160934033 BCX0 NormalTextRun\" data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\">A collaborative, team-oriented mindset balanced with the ability to work independently in a client environment.</span><span class=\"EOP SCXW160934033 BCX0\" data-ccp-props=\"{"335559739":100}\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;\"> </span></span></p></li></ul></div><div class=\"ListContainerWrapper SCXW160934033 BCX0\" style=\"-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; 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"CorporateDescriptionStr": "<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\"><span style=\"box-sizing: border-box;\"><b>Fortive Corporation Overview</b></span></p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.</p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.</p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. </p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. </p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. </p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.</p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">Fortive: For you, for us, for growth.</p>",
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"OrganizationDescriptionStr": "<div>\n <b>About ServiceChannel</b>\n</div>\n<div>\n <br/>\n</div>\n<div>\n ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.\n</div>\n<div>\n <br/>\n</div>\n<div>\n In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!\n</div>\n<div>\n <br/>\n</div>\n<div>\n We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.\n</div>\n<div>\n <br/>\n</div>\n<div>\n We Are an Equal Opportunity Employer\n</div>\n<div>\n \n</div>\n<div>\n Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected]. \n</div>",
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