Nurse House Manager, Full Time

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  "location": {
    "raw": "Libby, Montana, 59923, United States",
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    "id": "191",
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      "city": "Libby",
      "state": "Montana"
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    "departmentId": "18581",
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    "jobOpeningName": "Nurse House Manager, Full Time",
    "departmentLabel": "CPMC Nursing Admin",
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    "location": {
      "city": "Libby",
      "state": "Montana",
      "postalCode": "59923",
      "addressCountry": "United States"
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    "datePosted": "2025-03-26",
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    "description": "<p><span style=\"font-family: Lato, sans-serif; font-size: 15px; font-weight: bold\">Cabinet Peaks Medical Center is looking for a Nurse House Manager to join our Nursing Administration Team!</span></p>\n<p><span style=\"font-size: 15px\">The Nurse House Manager is responsible for the overall day-to-day operations of the clinical departments and patient care outcomes. The RN House Manager has exemplary leadership skills that involve high functioning critical thinking and implementation during times of stress and need. This role will work within the Critical Access Hospital Conditions of Participation in accordance with The Center for Medicare Services, CMS.  They oversee planning and management for the continuum of both nursing and non-nursing clinical care across the hospital while reporting directly to the Chief Nursing Officer.  The RN House Manager will ensure compliance with nursing policies, procedures, and programs.  This role will also provide guidance, education, and mentorship to all nursing personnel in order to ensure the highest quality of care.  This person will be the face of the facilities clinical nursing excellence.  They will also regularly work in concert with hospital leadership to reach departmental goals. The Nurse House Manager will work with other patient care and support departments, fostering a climate of open communication and mutual problem-solving activities.  The RN House Manager will assist with admissions, discharges, and transfers within the hospital to facilitate the flow of patients.     </span></p>\n<p><br></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px; font-weight: bold\">Major Job Duties &amp; Responsibilities</span></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\">Patient/Customer Satisfaction:</span>  Implements practices &amp; programs that improve patient's experience and/or improves the health of our population.  Achieves established patient/customer satisfaction scores.  Utilizes tools (AIDET, rounding, etc.) to increase patient satisfaction</span></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\">Planning:</span>  Aligns all work and resource management with CPMC mission, vision, values, goals and strategic initiatives.  Actively participates in planning long-term strategies for the department.  Keeps up to date on industry trends, regulatory changes, etc.  Translates strategies into annual measurable goals for department, utilizes tracking and reporting tools on a consistent basis.  Meets deadlines.</span></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\">Financial results:</span>  Develops yearly budget for department(s) that align with strategic goals.  Monitors actual expenditures against budgeted amounts and develops corrective action plans for significant variances. Identifies opportunities to reduce per capita cost of healthcare.</span></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\">Quality:</span>  Identifies quality standards, measures performance, implements action plans to correct deficiencies &amp; continuously improves processes to meet patient/customer needs.  Provides timely responses (email, phone calls) to customers.</span></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\">Management of staff:</span>  Determines headcount needs, devises work schedules, hires high quality personnel, communicates in timely manner (monthly staff meetings), conducts effective, on-time performance evaluations, applies HR policies consistently, handles employee performance problems quickly and per policies, rewards and recognizes staff accomplishments.</span></p>\n<p><span style=\"font-size: 15px\"><span style=\"font-weight: bold\">Compliance:</span>  Stays abreast of and ensures compliance with all CPMC policies &amp; procedures, laws, regulatory requirements, Medicare Conditions of Participation, etc.  Develops and maintains current department policies and procedures.</span></p>\n<p><span style=\"font-size: 15px\">Advise clinical staff regarding patient care to ensure patient’s needs is met and hospital policy is followed.</span></p>\n<p><span style=\"font-size: 15px\">Investigates and reports complaints</span></p>\n<p><span style=\"font-size: 15px\">Manage and coordinate all nursing service activities to assure quality patient care and appropriate utilization of personnel.</span></p>\n<p><span style=\"font-size: 15px\">Reviews nursing staffing patterns, checks attendance, and revises the daily staff schedule as necessary</span></p>\n<p><span style=\"font-size: 15px\">Consult other departments as appropriate to provide collaboration in patient care and performance improvement activities.</span></p>\n<p><span style=\"font-size: 15px\">Coordinates activities of the nursing service through the charge nurse</span></p>\n<p><span style=\"font-size: 15px\">You will develop and maintain close working relationships with physician colleagues and other healthcare providers in assigned areas.  </span></p>\n<p><span style=\"font-size: 15px\">Responsible for environmental control including infection control.     </span></p>\n<p><span style=\"font-size: 15px\">Assists with employee education and training and follows up to evaluate effectiveness and to determine the need for revision of methods and materials. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px; font-weight: bold\">Skills, Knowledge &amp; Abilities</span></p>\n<p><span style=\"font-size: 15px\">Ability to demonstrate competency performing all essential functions of the job, with or without reasonable accommodation.</span></p>\n<p><span style=\"font-size: 15px\">Good interpersonal skills and the ability to work effectively in a cross-cultural environment.</span></p>\n<p><span style=\"font-size: 15px\">Ability to advise clinical staff regarding patient care to ensure patient’s needs is met and hospital policy is followed.</span></p>\n<p><span style=\"font-size: 15px\">Possess management skills to oversee departments such as Acute Care, Emergency Services, Surgical Services, Chemotherapy and IV Infusion Unit, and collaboration with Pharmacy, Cardiopulmonary Services, Rehabilitative Services, Imaging Services, Laboratory Services, Nutrition and Diabetes Education, Quality Risk Management, Utilization Review and Risk Management, Employee Health Education, Infection Control, and Medical Staff Coordination.  </span></p>\n<p><span style=\"font-size: 15px\">Ability to manage and coordinate all nursing and ancillary service activities to assure quality patient care and appropriate utilization of personnel. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px; font-weight: bold\">Experience</span></p>\n<p><span style=\"font-size: 15px\">5+ years’ experience in management and supervisory nursing role required.</span></p>\n<p><span style=\"font-size: 15px\">Experience in Obstetrics, Emergency, Acute Care, and Surgical Services desirable.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px; font-weight: bold\">Educational Requirements</span></p>\n<p><span style=\"font-size: 15px\">BSN degree is required. </span></p>\n<p><span style=\"font-size: 15px\">Master’s degree preferred.</span></p>\n<p><span style=\"font-size: 15px\">Montana RN License.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px; font-weight: bold\">Schedule</span></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Based on the needs of the department.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px; font-weight: bold\">Benefits Package Available.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Lato, sans-serif; font-size: 15px\"><em><span style=\"font-weight: bold\">Cabinet Peaks Medical Center is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Additional pre-employment items may be required. Please contact Human Resources for details.</span></em></span></p>",
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