Home › Companies › 1AB3DAD40B6CB1B8A38B904B69BE3810 › CQI Specialist
CQI Specialist
1AB3DAD40B6CB1B8A38B904B69BE3810 · San Bernardino, CA 92373; Hesperia, CA 92345; Redlands, CA 92373; 300 E State St, San Bernardino, CA, 92373, USA · Active · $61,300–$75,400 / year · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 1AB3DAD40B6CB1B8A38B904B69BE3810 |
| Title | CQI Specialist |
| Normalized title | - |
| Department / team | Quality Assurance |
| Location | San Bernardino, CA, United States |
| Work model | - |
| Employment type | - |
| Salary | $61,300–$75,400 / year |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-22 / 2026-06-23 |
| Changed / last seen | 2026-06-23 / 2026-06-23 |
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| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San Bernardino. | Open |
| Department jobs | Active postings in Quality Assurance. | Open |
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| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 1AB3DAD40B6CB1B8A38B904B69BE3810 |
| Source | 0f99b8f6-ba41-4b1b-8bab-1135cc14e56a |
| ATS provider | Paycom ATS |
Description
Description
ROLE SUMMARY
The Clinical Quality Improvement (CQI) Specialist is responsible for supporting the organization's Clinical Quality Improvement (CQI) Program through quality assurance activities, clinical documentation review, regulatory compliance monitoring, data analysis, and performance improvement initiatives. The position serves as a key resource in promoting clinical excellence, regulatory compliance, patient safety, and continuous quality improvement throughout the organization.
The Clinical CQI Specialist conducts patient care report (PCR) audits, investigates clinical and operational compliance concerns, develops quality metrics and reports, supports accreditation readiness efforts, and collaborates with field personnel, educators, operations leaders, and the Medical Director to improve patient outcomes and documentation quality.
This is a Exempt/Salaried position.
KEY RESPONSIBILITIES
Essential Functions / Primary Responsibilities
Clinical Quality Assurance
Conduct focused, random, and targeted Patient Care Report (PCR) audits to evaluate documentation quality, protocol compliance, and patient care outcomes.
Review clinical incidents, patient complaints, protocol deviations, and unusual occurrences.
Identify opportunities for improvement and recommend corrective actions.
Monitor compliance with Medical Director protocols, local EMS authority requirements, and organizational clinical standards.
Participate in root cause analyses and performance improvement reviews involving adverse clinical events.
Regulatory Compliance
Develop, implement, and complete monthly, quarterly, and annual compliance reports for local, regional, state, and organizational stakeholders.
Monitor compliance with California EMS regulations, ICEMA requirements, Medicare documentation standards, and company policies.
Assist in preparing for regulatory inspections, audits, accreditation reviews, and quality assessments.
Support organizational readiness for accreditation and regulatory compliance initiatives.
Quality Improvement & Analytics
Develop and monitor clinical, response-time, documentation, and regulatory compliance metrics.
Utilize ESO and other reporting systems to identify trends, performance gaps, and opportunities for improvement.
Prepare quality improvement reports, dashboards, and presentations for leadership review.
Analyze operational and clinical data to support evidence-based decision making.
Track corrective action plans and monitor effectiveness of implemented improvements.
Complaint & Incident Management
Respond to, document, investigate, and follow up on complaints, incident reports, protocol exceptions, and response-time exceptions.
Maintain documentation and records related to quality investigations.
Collaborate with operations, training, compliance, and clinical leadership to resolve identified concerns.
Ensure timely completion of required reporting and follow-up activities.
Clinical Education Support
Collaborate with Clinical Education personnel to identify educational opportunities based on quality review findings.
Assist with development of remediation plans and performance improvement initiatives.
Provide constructive feedback to field personnel regarding documentation and protocol compliance.
Support implementation of new clinical protocols and quality initiatives.
Certification & Credential Monitoring
Assist in monitoring employee certifications, licenses, credentials, and regulatory requirements.
Ensure compliance with organizational, local, regional, and state credentialing requirements.
Support processes related to credential verification and renewal tracking.
Information Security & Confidentiality
Maintain confidentiality of all patient, employee, quality assurance, and company information.
Comply with HIPAA and all applicable federal, state, and local privacy regulations.
Adhere to organizational information security and cybersecurity requirements.
Protect the integrity and confidentiality of quality improvement activities and investigations.
Additional Responsibilities
Demonstrates complete knowledge and compliance with company policies and procedures.
Supports organizational goals related to quality, safety, compliance, and patient care excellence.
Maintains professional conduct and serves as a positive representative of the organization.
Participates in committees, projects, and special assignments as directed.
Performs other duties as assigned by the CQI Manager, Medical Director, or Clinical Leadership.
Qualifications
REQUIRED QUALIFICATIONS
Minimum Qualifications
Education
Associate degree required; Bachelor's degree preferred in EMS, Healthcare Administration, Nursing, Public Health, Quality Management, or related field.
Experience
Minimum three (3) years of EMS, healthcare quality, clinical education, compliance, or related experience.
Experience conducting chart reviews, audits, quality assurance activities, or clinical investigations preferred.
Experience with ESO reporting and analytics strongly preferred.
Experience supporting accreditation or regulatory compliance initiatives preferred.
Licensure & Certification
Current California EMT or Paramedic certification preferred.
Current CPR certification required.
Valid driver's license with acceptable driving record.
Knowledge, Skills & Abilities
Strong knowledge of EMS operations, clinical protocols, and patient care documentation.
Knowledge of California EMS regulations and ICEMA requirements.
Strong analytical, investigative, and problem-solving skills.
Excellent written and verbal communication skills.
Ability to prepare professional reports and presentations.
Strong project management and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Advanced proficiency with Microsoft Office applications.
Ability to work independently and collaboratively across departments.
Ability to maintain confidentiality and exercise sound professional judgment.
PHYSICAL REQUIREMENTS
The employee must be able to perform the essential functions of the position with or without reasonable accommodation.
The employee frequently:
Ability to sit or stand for extended periods.
Ability to utilize computers and multiple monitors for prolonged periods.
Ability to review electronic patient care records and reporting systems for extended periods.
Ability to occasionally travel between operational locations.
Ability to perform all essential functions of the position with or without reasonable accommodation.
CORE COMPETENCIES
Clinical Knowledge
Demonstrates a thorough understanding of EMS clinical protocols, patient care standards, medical terminology, documentation requirements, and quality assurance principles.
Analytical Thinking
Collects, reviews, and interprets clinical and operational data to identify trends, root causes, performance gaps, and opportunities for improvement.
Attention to Detail
Maintains a high degree of accuracy when conducting patient care report audits, compliance reviews, investigations, and regulatory reporting.
Problem Solving
Evaluates complex situations objectively, identifies appropriate solutions, and develops recommendations to improve patient care, documentation quality, and regulatory compliance.
Communication
Effectively communicates findings, recommendations, and quality improvement initiatives through written reports, presentations, and verbal interactions with employees, leadership, and stakeholders.
Collaboration
Builds productive relationships across Clinical Services, Operations, Education, Compliance, Human Resources, Billing, and Executive Leadership to achieve organizational objectives.
Regulatory Compliance
Maintains knowledge of applicable federal, state, local, and organizational regulations, policies, and standards governing EMS operations and patient care.
Integrity and Confidentiality
Maintains the confidentiality of patient, employee, and organizational information while demonstrating professionalism, sound judgment, and ethical conduct.
Continuous Improvement
Demonstrates a commitment to quality improvement, patient safety, operational excellence, and professional development.
Time and Project Management
Effectively prioritizes competing responsibilities, manages deadlines, and completes assignments accurately and efficiently.
REPORTING RELATIONSHIP
Reports directly to the Director of Clinical Services or Regional Clinical Director.
WORK ENVIRONMENT
The Clinical CQI Specialist primarily works in a professional office environment utilizing computers, quality management software, electronic patient care reporting systems, and data analytics platforms. Duties require extensive review of electronic patient care records, regulatory documentation, reports, and quality metrics.
The position may require occasional travel to operational locations, stations, training facilities, hospitals, regulatory meetings, and corporate offices. The employee may occasionally be exposed to operational environments, including ambulance stations, training environments, and healthcare facilities.
Work may occasionally require flexibility outside of normal business hours to support investigations, regulatory reporting requirements, quality reviews, accreditation activities, or organizational needs.
The employee must be able to maintain strict confidentiality and exercise sound professional judgment when handling sensitive clinical, patient, employee, and organizational information.
Full job record
| Job ID | d784505c03b593a87494189efb39afbb37977941 |
| Org ID | 4ff2b6f2-21ea-4a62-9403-f00aa1d1dae2 |
| Source ID | 0f99b8f6-ba41-4b1b-8bab-1135cc14e56a |
| Board ID | 0f99b8f6-ba41-4b1b-8bab-1135cc14e56a |
| Provider | paycom |
| Provider Job Key | 126726 |
| Title | CQI Specialist |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | San Bernardino, CA 92373; Hesperia, CA 92345; Redlands, CA 92373; 300 E State St, San Bernardino, CA, 92373, USA |
| Department | Quality Assurance |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | San Bernardino |
| Salary Raw | $61,300.00 - $75,400.00 Salary/year |
| Salary Min | 61,300 |
| Salary Max | 75,400 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=126726&clientkey=1AB3DAD40B6CB1B8A38B904B69BE3810 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=126726&clientkey=1AB3DAD40B6CB1B8A38B904B69BE3810 |
| First Seen At | 2026-06-23 08:52:58Z |
| Last Seen At | 2026-06-23 08:52:58Z |
| Last Checked At | 2026-06-23 08:52:58Z |
| Last Changed At | 2026-06-23 08:52:58Z |
| Inactive At | — |
| Source Posted At | 2026-06-22 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=1AB3DAD40B6CB1B8A38B904B69BE3810/date=2026-06-23/2026-06-23T08-52-52-104Z-3de1a9ca6cbac5b7a09402db0ac2ccf85c65311960227e7cf2f32cb8f7423f87.json |
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"description": "<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"color:black\">ROLE SUMMARY</span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">The Clinical Quality Improvement (CQI) Specialist is responsible for supporting the organization's Clinical Quality Improvement (CQI) Program through quality assurance activities, clinical documentation review, regulatory compliance monitoring, data analysis, and performance improvement initiatives. The position serves as a key resource in promoting clinical excellence, regulatory compliance, patient safety, and continuous quality improvement throughout the organization.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">The Clinical CQI Specialist conducts patient care report (PCR) audits, investigates clinical and operational compliance concerns, develops quality metrics and reports, supports accreditation readiness efforts, and collaborates with field personnel, educators, operations leaders, and the Medical Director to improve patient outcomes and documentation quality.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">This is a Exempt/Salaried position. </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"color:black\">KEY RESPONSIBILITIES</span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Essential Functions / Primary Responsibilities</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Clinical Quality Assurance</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Conduct focused, random, and targeted Patient Care Report (PCR) audits to evaluate documentation quality, protocol compliance, and patient care outcomes.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Review clinical incidents, patient complaints, protocol deviations, and unusual occurrences.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Identify opportunities for improvement and recommend corrective actions.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Monitor compliance with Medical Director protocols, local EMS authority requirements, and organizational clinical standards.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Participate in root cause analyses and performance improvement reviews involving adverse clinical events.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Regulatory Compliance</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Develop, implement, and complete monthly, quarterly, and annual compliance reports for local, regional, state, and organizational stakeholders.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Monitor compliance with California EMS regulations, ICEMA requirements, Medicare documentation standards, and company policies.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Assist in preparing for regulatory inspections, audits, accreditation reviews, and quality assessments.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Support organizational readiness for accreditation and regulatory compliance initiatives.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Quality Improvement & Analytics</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Develop and monitor clinical, response-time, documentation, and regulatory compliance metrics.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Utilize ESO and other reporting systems to identify trends, performance gaps, and opportunities for improvement.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Prepare quality improvement reports, dashboards, and presentations for leadership review.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Analyze operational and clinical data to support evidence-based decision making.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Track corrective action plans and monitor effectiveness of implemented improvements.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Complaint & Incident Management</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Respond to, document, investigate, and follow up on complaints, incident reports, protocol exceptions, and response-time exceptions.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Maintain documentation and records related to quality investigations.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Collaborate with operations, training, compliance, and clinical leadership to resolve identified concerns.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Ensure timely completion of required reporting and follow-up activities.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Clinical Education Support</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Collaborate with Clinical Education personnel to identify educational opportunities based on quality review findings.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Assist with development of remediation plans and performance improvement initiatives.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Provide constructive feedback to field personnel regarding documentation and protocol compliance.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Support implementation of new clinical protocols and quality initiatives.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Certification & Credential Monitoring</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Assist in monitoring employee certifications, licenses, credentials, and regulatory requirements.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Ensure compliance with organizational, local, regional, and state credentialing requirements.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Support processes related to credential verification and renewal tracking.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Information Security & Confidentiality</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Maintain confidentiality of all patient, employee, quality assurance, and company information.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Comply with HIPAA and all applicable federal, state, and local privacy regulations.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Adhere to organizational information security and cybersecurity requirements.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Protect the integrity and confidentiality of quality improvement activities and investigations.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Additional Responsibilities</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Demonstrates complete knowledge and compliance with company policies and procedures.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Supports organizational goals related to quality, safety, compliance, and patient care excellence.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Maintains professional conduct and serves as a positive representative of the organization.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Participates in committees, projects, and special assignments as directed.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Performs other duties as assigned by the CQI Manager, Medical Director, or Clinical Leadership.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"CQI Specialist\",\"identifier\":\"J13768126726\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/1AB3DAD40B6CB1B8A38B904B69BE3810/jobs/126726\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1AB3DAD40B6CB1B8A38B904B69BE3810\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":61300,\"maxValue\":75400,\"unitText\":\"\"}},\"datePosted\":\"2026-06-22\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: San Bernardino, CA 92373Position Type: CONFIRE EMSSalary Range: $61,300.00 - $75,400.00 Salary/yearJob Category: Quality AssuranceROLE SUMMARY\\r\\n\\r\\nThe Clinical Quality Improvement (CQI) Specialist is responsible for supporting the organization's Clinical Quality Improvement (CQI) Program through quality assurance activities, clinical documentation review, regulatory compliance monitoring, data analysis, and performance improvement initiatives. The position serves as a key resource in promoting clinical excellence, regulatory compliance, patient safety, and continuous quality improvement throughout the organization.\\r\\n\\r\\nThe Clinical CQI Specialist conducts patient care report (PCR) audits, investigates clinical and operational compliance concerns, develops quality metrics and reports, supports accreditation readiness efforts, and collaborates with field personnel, educators, operations leaders, and the Medical Director to improve patient outcomes and documentation quality.\\r\\n\\r\\nThis is a Exempt/Salaried position. \\r\\n\\r\\nKEY RESPONSIBILITIES\\r\\n\\r\\nEssential Functions / Primary Responsibilities\\r\\n\\r\\nClinical Quality Assurance\\r\\n\\r\\n\\r\\n\\tConduct focused, random, and targeted Patient Care Report (PCR) audits to evaluate documentation quality, protocol compliance, and patient care outcomes.\\r\\n\\tReview clinical incidents, patient complaints, protocol deviations, and unusual occurrences.\\r\\n\\tIdentify opportunities for improvement and recommend corrective actions.\\r\\n\\tMonitor compliance with Medical Director protocols, local EMS authority requirements, and organizational clinical standards.\\r\\n\\tParticipate in root cause analyses and performance improvement reviews involving adverse clinical events.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nRegulatory Compliance\\r\\n\\r\\n\\r\\n\\tDevelop, implement, and complete monthly, quarterly, and annual compliance reports for local, regional, state, and organizational stakeholders.\\r\\n\\tMonitor compliance with California EMS regulations, ICEMA requirements, Medicare documentation standards, and company policies.\\r\\n\\tAssist in preparing for regulatory inspections, audits, accreditation reviews, and quality assessments.\\r\\n\\tSupport organizational readiness for accreditation and regulatory compliance initiatives.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nQuality Improvement & Analytics\\r\\n\\r\\n\\r\\n\\tDevelop and monitor clinical, response-time, documentation, and regulatory compliance metrics.\\r\\n\\tUtilize ESO and other reporting systems to identify trends, performance gaps, and opportunities for improvement.\\r\\n\\tPrepare quality improvement reports, dashboards, and presentations for leadership review.\\r\\n\\tAnalyze operational and clinical data to support evidence-based decision making.\\r\\n\\tTrack corrective action plans and monitor effectiveness of implemented improvements.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nComplaint & Incident Management\\r\\n\\r\\n\\r\\n\\tRespond to, document, investigate, and follow up on complaints, incident reports, protocol exceptions, and response-time exceptions.\\r\\n\\tMaintain documentation and records related to quality investigations.\\r\\n\\tCollaborate with operations, training, compliance, and clinical leadership to resolve identified concerns.\\r\\n\\tEnsure timely completion of required reporting and follow-up activities.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nClinical Education Support\\r\\n\\r\\n\\r\\n\\tCollaborate with Clinical Education personnel to identify educational opportunities based on quality review findings.\\r\\n\\tAssist with development of remediation plans and performance improvement initiatives.\\r\\n\\tProvide constructive feedback to field personnel regarding documentation and protocol compliance.\\r\\n\\tSupport implementation of new clinical protocols and quality initiatives.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCertification & Credential Monitoring\\r\\n\\r\\n\\r\\n\\tAssist in monitoring employee certifications, licenses, credentials, and regulatory requirements.\\r\\n\\tEnsure compliance with organizational, local, regional, and state credentialing requirements.\\r\\n\\tSupport processes related to credential verification and renewal tracking.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nInformation Security & Confidentiality\\r\\n\\r\\n\\r\\n\\tMaintain confidentiality of all patient, employee, quality assurance, and company information.\\r\\n\\tComply with HIPAA and all applicable federal, state, and local privacy regulations.\\r\\n\\tAdhere to organizational information security and cybersecurity requirements.\\r\\n\\tProtect the integrity and confidentiality of quality improvement activities and investigations.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nAdditional Responsibilities\\r\\n\\r\\n\\r\\n\\tDemonstrates complete knowledge and compliance with company policies and procedures.\\r\\n\\tSupports organizational goals related to quality, safety, compliance, and patient care excellence.\\r\\n\\tMaintains professional conduct and serves as a positive representative of the organization.\\r\\n\\tParticipates in committees, projects, and special assignments as directed.\\r\\n\\tPerforms other duties as assigned by the CQI Manager, Medical Director, or Clinical Leadership.\\r\\n\\r\\n\\r\\n \\r\\nQualificationsREQUIRED QUALIFICATIONS\\r\\n\\r\\nMinimum Qualifications\\r\\n\\r\\nEducation\\r\\n\\r\\n\\r\\n\\tAssociate degree required; Bachelor's degree preferred in EMS, Healthcare Administration, Nursing, Public Health, Quality Management, or related field.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tMinimum three (3) years of EMS, healthcare quality, clinical education, compliance, or related experience.\\r\\n\\tExperience conducting chart reviews, audits, quality assurance activities, or clinical investigations preferred.\\r\\n\\tExperience with ESO reporting and analytics strongly preferred.\\r\\n\\tExperience supporting accreditation or regulatory compliance initiatives preferred.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nLicensure & Certification\\r\\n\\r\\n\\r\\n\\tCurrent California EMT or Paramedic certification preferred.\\r\\n\\tCurrent CPR certification required.\\r\\n\\tValid driver's license with acceptable driving record.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nKnowledge, Skills & Abilities\\r\\n\\r\\n\\r\\n\\tStrong knowledge of EMS operations, clinical protocols, and patient care documentation.\\r\\n\\tKnowledge of California EMS regulations and ICEMA requirements.\\r\\n\\tStrong analytical, investigative, and problem-solving skills.\\r\\n\\tExcellent written and verbal communication skills.\\r\\n\\tAbility to prepare professional reports and presentations.\\r\\n\\tStrong project management and organizational skills.\\r\\n\\tAbility to manage multiple priorities in a fast-paced environment.\\r\\n\\tAdvanced proficiency with Microsoft Office applications.\\r\\n\\tAbility to work independently and collaboratively across departments.\\r\\n\\tAbility to maintain confidentiality and exercise sound professional judgment.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPHYSICAL REQUIREMENTS\\r\\n\\r\\nThe employee must be able to perform the essential functions of the position with or without reasonable accommodation.\\r\\n\\r\\nThe employee frequently:\\r\\n\\r\\n\\r\\n\\tAbility to sit or stand for extended periods.\\r\\n\\tAbility to utilize computers and multiple monitors for prolonged periods.\\r\\n\\tAbility to review electronic patient care records and reporting systems for extended periods.\\r\\n\\tAbility to occasionally travel between operational locations.\\r\\n\\tAbility to perform all essential functions of the position with or without reasonable accommodation.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCORE COMPETENCIES\\r\\n\\r\\nClinical Knowledge\\r\\n\\r\\n\\r\\n\\tDemonstrates a thorough understanding of EMS clinical protocols, patient care standards, medical terminology, documentation requirements, and quality assurance principles.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nAnalytical Thinking\\r\\n\\r\\n\\r\\n\\tCollects, reviews, and interprets clinical and operational data to identify trends, root causes, performance gaps, and opportunities for improvement.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nAttention to Detail\\r\\n\\r\\n\\r\\n\\tMaintains a high degree of accuracy when conducting patient care report audits, compliance reviews, investigations, and regulatory reporting.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nProblem Solving\\r\\n\\r\\n\\r\\n\\tEvaluates complex situations objectively, identifies appropriate solutions, and develops recommendations to improve patient care, documentation quality, and regulatory compliance.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCommunication\\r\\n\\r\\n\\r\\n\\tEffectively communicates findings, recommendations, and quality improvement initiatives through written reports, presentations, and verbal interactions with employees, leadership, and stakeholders.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCollaboration\\r\\n\\r\\n\\r\\n\\tBuilds productive relationships across Clinical Services, Operations, Education, Compliance, Human Resources, Billing, and Executive Leadership to achieve organizational objectives.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nRegulatory Compliance\\r\\n\\r\\n\\r\\n\\tMaintains knowledge of applicable federal, state, local, and organizational regulations, policies, and standards governing EMS operations and patient care.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nIntegrity and Confidentiality\\r\\n\\r\\n\\r\\n\\tMaintains the confidentiality of patient, employee, and organizational information while demonstrating professionalism, sound judgment, and ethical conduct.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nContinuous Improvement\\r\\n\\r\\n\\r\\n\\tDemonstrates a commitment to quality improvement, patient safety, operational excellence, and professional development.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nTime and Project Management\\r\\n\\r\\n\\r\\n\\tEffectively prioritizes competing responsibilities, manages deadlines, and completes assignments accurately and efficiently.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nREPORTING RELATIONSHIP\\r\\n\\r\\nReports directly to the Director of Clinical Services or Regional Clinical Director. \\r\\n\\r\\nWORK ENVIRONMENT \\r\\n\\r\\n\\r\\n\\tThe Clinical CQI Specialist primarily works in a professional office environment utilizing computers, quality management software, electronic patient care reporting systems, and data analytics platforms. Duties require extensive review of electronic patient care records, regulatory documentation, reports, and quality metrics.\\r\\n\\tThe position may require occasional travel to operational locations, stations, training facilities, hospitals, regulatory meetings, and corporate offices. The employee may occasionally be exposed to operational environments, including ambulance stations, training environments, and healthcare facilities.\\r\\n\\tWork may occasionally require flexibility outside of normal business hours to support investigations, regulatory reporting requirements, quality reviews, accreditation activities, or organizational needs.\\r\\n\\tThe employee must be able to maintain strict confidentiality and exercise sound professional judgment when handling sensitive clinical, patient, employee, and organizational information.\\r\\n\\r\\n\",\"responsibilities\":\"ROLE SUMMARY\\r\\n\\r\\nThe Clinical Quality Improvement (CQI) Specialist is responsible for supporting the organization's Clinical Quality Improvement (CQI) Program through quality assurance activities, clinical documentation review, regulatory compliance monitoring, data analysis, and performance improvement initiatives. The position serves as a key resource in promoting clinical excellence, regulatory compliance, patient safety, and continuous quality improvement throughout the organization.\\r\\n\\r\\nThe Clinical CQI Specialist conducts patient care report (PCR) audits, investigates clinical and operational compliance concerns, develops quality metrics and reports, supports accreditation readiness efforts, and collaborates with field personnel, educators, operations leaders, and the Medical Director to improve patient outcomes and documentation quality.\\r\\n\\r\\nThis is a Exempt/Salaried position. \\r\\n\\r\\nKEY RESPONSIBILITIES\\r\\n\\r\\nEssential Functions / Primary Responsibilities\\r\\n\\r\\nClinical Quality Assurance\\r\\n\\r\\n\\r\\n\\tConduct focused, random, and targeted Patient Care Report (PCR) audits to evaluate documentation quality, protocol compliance, and patient care outcomes.\\r\\n\\tReview clinical incidents, patient complaints, protocol deviations, and unusual occurrences.\\r\\n\\tIdentify opportunities for improvement and recommend corrective actions.\\r\\n\\tMonitor compliance with Medical Director protocols, local EMS authority requirements, and organizational clinical standards.\\r\\n\\tParticipate in root cause analyses and performance improvement reviews involving adverse clinical events.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nRegulatory Compliance\\r\\n\\r\\n\\r\\n\\tDevelop, implement, and complete monthly, quarterly, and annual compliance reports for local, regional, state, and organizational stakeholders.\\r\\n\\tMonitor compliance with California EMS regulations, ICEMA requirements, Medicare documentation standards, and company policies.\\r\\n\\tAssist in preparing for regulatory inspections, audits, accreditation reviews, and quality assessments.\\r\\n\\tSupport organizational readiness for accreditation and regulatory compliance initiatives.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nQuality Improvement & Analytics\\r\\n\\r\\n\\r\\n\\tDevelop and monitor clinical, response-time, documentation, and regulatory compliance metrics.\\r\\n\\tUtilize ESO and other reporting systems to identify trends, performance gaps, and opportunities for improvement.\\r\\n\\tPrepare quality improvement reports, dashboards, and presentations for leadership review.\\r\\n\\tAnalyze operational and clinical data to support evidence-based decision making.\\r\\n\\tTrack corrective action plans and monitor effectiveness of implemented improvements.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nComplaint & Incident Management\\r\\n\\r\\n\\r\\n\\tRespond to, document, investigate, and follow up on complaints, incident reports, protocol exceptions, and response-time exceptions.\\r\\n\\tMaintain documentation and records related to quality investigations.\\r\\n\\tCollaborate with operations, training, compliance, and clinical leadership to resolve identified concerns.\\r\\n\\tEnsure timely completion of required reporting and follow-up activities.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nClinical Education Support\\r\\n\\r\\n\\r\\n\\tCollaborate with Clinical Education personnel to identify educational opportunities based on quality review findings.\\r\\n\\tAssist with development of remediation plans and performance improvement initiatives.\\r\\n\\tProvide constructive feedback to field personnel regarding documentation and protocol compliance.\\r\\n\\tSupport implementation of new clinical protocols and quality initiatives.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCertification & Credential Monitoring\\r\\n\\r\\n\\r\\n\\tAssist in monitoring employee certifications, licenses, credentials, and regulatory requirements.\\r\\n\\tEnsure compliance with organizational, local, regional, and state credentialing requirements.\\r\\n\\tSupport processes related to credential verification and renewal tracking.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nInformation Security & Confidentiality\\r\\n\\r\\n\\r\\n\\tMaintain confidentiality of all patient, employee, quality assurance, and company information.\\r\\n\\tComply with HIPAA and all applicable federal, state, and local privacy regulations.\\r\\n\\tAdhere to organizational information security and cybersecurity requirements.\\r\\n\\tProtect the integrity and confidentiality of quality improvement activities and investigations.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nAdditional Responsibilities\\r\\n\\r\\n\\r\\n\\tDemonstrates complete knowledge and compliance with company policies and procedures.\\r\\n\\tSupports organizational goals related to quality, safety, compliance, and patient care excellence.\\r\\n\\tMaintains professional conduct and serves as a positive representative of the organization.\\r\\n\\tParticipates in committees, projects, and special assignments as directed.\\r\\n\\tPerforms other duties as assigned by the CQI Manager, Medical Director, or Clinical Leadership.\\r\\n\\r\\n\\r\\n \\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"PRIORITY ONDEMAND\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1AB3DAD40B6CB1B8A38B904B69BE3810\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"300 E State St\",\"addressLocality\":\"San Bernardino\",\"addressRegion\":\"CA\",\"postalCode\":92373,\"addressCountry\":\"USA\"}},\"qualifications\":\"REQUIRED QUALIFICATIONS\\r\\n\\r\\nMinimum Qualifications\\r\\n\\r\\nEducation\\r\\n\\r\\n\\r\\n\\tAssociate degree required; Bachelor's degree preferred in EMS, Healthcare Administration, Nursing, Public Health, Quality Management, or related field.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tMinimum three (3) years of EMS, healthcare quality, clinical education, compliance, or related experience.\\r\\n\\tExperience conducting chart reviews, audits, quality assurance activities, or clinical investigations preferred.\\r\\n\\tExperience with ESO reporting and analytics strongly preferred.\\r\\n\\tExperience supporting accreditation or regulatory compliance initiatives preferred.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nLicensure & Certification\\r\\n\\r\\n\\r\\n\\tCurrent California EMT or Paramedic certification preferred.\\r\\n\\tCurrent CPR certification required.\\r\\n\\tValid driver's license with acceptable driving record.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nKnowledge, Skills & Abilities\\r\\n\\r\\n\\r\\n\\tStrong knowledge of EMS operations, clinical protocols, and patient care documentation.\\r\\n\\tKnowledge of California EMS regulations and ICEMA requirements.\\r\\n\\tStrong analytical, investigative, and problem-solving skills.\\r\\n\\tExcellent written and verbal communication skills.\\r\\n\\tAbility to prepare professional reports and presentations.\\r\\n\\tStrong project management and organizational skills.\\r\\n\\tAbility to manage multiple priorities in a fast-paced environment.\\r\\n\\tAdvanced proficiency with Microsoft Office applications.\\r\\n\\tAbility to work independently and collaboratively across departments.\\r\\n\\tAbility to maintain confidentiality and exercise sound professional judgment.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPHYSICAL REQUIREMENTS\\r\\n\\r\\nThe employee must be able to perform the essential functions of the position with or without reasonable accommodation.\\r\\n\\r\\nThe employee frequently:\\r\\n\\r\\n\\r\\n\\tAbility to sit or stand for extended periods.\\r\\n\\tAbility to utilize computers and multiple monitors for prolonged periods.\\r\\n\\tAbility to review electronic patient care records and reporting systems for extended periods.\\r\\n\\tAbility to occasionally travel between operational locations.\\r\\n\\tAbility to perform all essential functions of the position with or without reasonable accommodation.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCORE COMPETENCIES\\r\\n\\r\\nClinical Knowledge\\r\\n\\r\\n\\r\\n\\tDemonstrates a thorough understanding of EMS clinical protocols, patient care standards, medical terminology, documentation requirements, and quality assurance principles.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nAnalytical Thinking\\r\\n\\r\\n\\r\\n\\tCollects, reviews, and interprets clinical and operational data to identify trends, root causes, performance gaps, and opportunities for improvement.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nAttention to Detail\\r\\n\\r\\n\\r\\n\\tMaintains a high degree of accuracy when conducting patient care report audits, compliance reviews, investigations, and regulatory reporting.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nProblem Solving\\r\\n\\r\\n\\r\\n\\tEvaluates complex situations objectively, identifies appropriate solutions, and develops recommendations to improve patient care, documentation quality, and regulatory compliance.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCommunication\\r\\n\\r\\n\\r\\n\\tEffectively communicates findings, recommendations, and quality improvement initiatives through written reports, presentations, and verbal interactions with employees, leadership, and stakeholders.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCollaboration\\r\\n\\r\\n\\r\\n\\tBuilds productive relationships across Clinical Services, Operations, Education, Compliance, Human Resources, Billing, and Executive Leadership to achieve organizational objectives.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nRegulatory Compliance\\r\\n\\r\\n\\r\\n\\tMaintains knowledge of applicable federal, state, local, and organizational regulations, policies, and standards governing EMS operations and patient care.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nIntegrity and Confidentiality\\r\\n\\r\\n\\r\\n\\tMaintains the confidentiality of patient, employee, and organizational information while demonstrating professionalism, sound judgment, and ethical conduct.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nContinuous Improvement\\r\\n\\r\\n\\r\\n\\tDemonstrates a commitment to quality improvement, patient safety, operational excellence, and professional development.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nTime and Project Management\\r\\n\\r\\n\\r\\n\\tEffectively prioritizes competing responsibilities, manages deadlines, and completes assignments accurately and efficiently.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nREPORTING RELATIONSHIP\\r\\n\\r\\nReports directly to the Director of Clinical Services or Regional Clinical Director. \\r\\n\\r\\nWORK ENVIRONMENT \\r\\n\\r\\n\\r\\n\\tThe Clinical CQI Specialist primarily works in a professional office environment utilizing computers, quality management software, electronic patient care reporting systems, and data analytics platforms. Duties require extensive review of electronic patient care records, regulatory documentation, reports, and quality metrics.\\r\\n\\tThe position may require occasional travel to operational locations, stations, training facilities, hospitals, regulatory meetings, and corporate offices. The employee may occasionally be exposed to operational environments, including ambulance stations, training environments, and healthcare facilities.\\r\\n\\tWork may occasionally require flexibility outside of normal business hours to support investigations, regulatory reporting requirements, quality reviews, accreditation activities, or organizational needs.\\r\\n\\tThe employee must be able to maintain strict confidentiality and exercise sound professional judgment when handling sensitive clinical, patient, employee, and organizational information.\\r\\n\\r\\n\",\"experienceRequirements\":\"REQUIRED QUALIFICATIONS\\r\\n\\r\\nMinimum Qualifications\\r\\n\\r\\nEducation\\r\\n\\r\\n\\r\\n\\tAssociate degree required; Bachelor's degree preferred in EMS, Healthcare Administration, Nursing, Public Health, Quality Management, or related field.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tMinimum three (3) years of EMS, healthcare quality, clinical education, compliance, or related experience.\\r\\n\\tExperience conducting chart reviews, audits, quality assurance activities, or clinical investigations preferred.\\r\\n\\tExperience with ESO reporting and analytics strongly preferred.\\r\\n\\tExperience supporting accreditation or regulatory compliance initiatives preferred.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nLicensure & Certification\\r\\n\\r\\n\\r\\n\\tCurrent California EMT or Paramedic certification preferred.\\r\\n\\tCurrent CPR certification required.\\r\\n\\tValid driver's license with acceptable driving record.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nKnowledge, Skills & Abilities\\r\\n\\r\\n\\r\\n\\tStrong knowledge of EMS operations, clinical protocols, and patient care documentation.\\r\\n\\tKnowledge of California EMS regulations and ICEMA requirements.\\r\\n\\tStrong analytical, investigative, and problem-solving skills.\\r\\n\\tExcellent written and verbal communication skills.\\r\\n\\tAbility to prepare professional reports and presentations.\\r\\n\\tStrong project management and organizational skills.\\r\\n\\tAbility to manage multiple priorities in a fast-paced environment.\\r\\n\\tAdvanced proficiency with Microsoft Office applications.\\r\\n\\tAbility to work independently and collaboratively across departments.\\r\\n\\tAbility to maintain confidentiality and exercise sound professional judgment.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nPHYSICAL REQUIREMENTS\\r\\n\\r\\nThe employee must be able to perform the essential functions of the position with or without reasonable accommodation.\\r\\n\\r\\nThe employee frequently:\\r\\n\\r\\n\\r\\n\\tAbility to sit or stand for extended periods.\\r\\n\\tAbility to utilize computers and multiple monitors for prolonged periods.\\r\\n\\tAbility to review electronic patient care records and reporting systems for extended periods.\\r\\n\\tAbility to occasionally travel between operational locations.\\r\\n\\tAbility to perform all essential functions of the position with or without reasonable accommodation.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCORE COMPETENCIES\\r\\n\\r\\nClinical Knowledge\\r\\n\\r\\n\\r\\n\\tDemonstrates a thorough understanding of EMS clinical protocols, patient care standards, medical terminology, documentation requirements, and quality assurance principles.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nAnalytical Thinking\\r\\n\\r\\n\\r\\n\\tCollects, reviews, and interprets clinical and operational data to identify trends, root causes, performance gaps, and opportunities for improvement.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nAttention to Detail\\r\\n\\r\\n\\r\\n\\tMaintains a high degree of accuracy when conducting patient care report audits, compliance reviews, investigations, and regulatory reporting.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nProblem Solving\\r\\n\\r\\n\\r\\n\\tEvaluates complex situations objectively, identifies appropriate solutions, and develops recommendations to improve patient care, documentation quality, and regulatory compliance.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCommunication\\r\\n\\r\\n\\r\\n\\tEffectively communicates findings, recommendations, and quality improvement initiatives through written reports, presentations, and verbal interactions with employees, leadership, and stakeholders.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nCollaboration\\r\\n\\r\\n\\r\\n\\tBuilds productive relationships across Clinical Services, Operations, Education, Compliance, Human Resources, Billing, and Executive Leadership to achieve organizational objectives.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nRegulatory Compliance\\r\\n\\r\\n\\r\\n\\tMaintains knowledge of applicable federal, state, local, and organizational regulations, policies, and standards governing EMS operations and patient care.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nIntegrity and Confidentiality\\r\\n\\r\\n\\r\\n\\tMaintains the confidentiality of patient, employee, and organizational information while demonstrating professionalism, sound judgment, and ethical conduct.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nContinuous Improvement\\r\\n\\r\\n\\r\\n\\tDemonstrates a commitment to quality improvement, patient safety, operational excellence, and professional development.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nTime and Project Management\\r\\n\\r\\n\\r\\n\\tEffectively prioritizes competing responsibilities, manages deadlines, and completes assignments accurately and efficiently.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nREPORTING RELATIONSHIP\\r\\n\\r\\nReports directly to the Director of Clinical Services or Regional Clinical Director. \\r\\n\\r\\nWORK ENVIRONMENT \\r\\n\\r\\n\\r\\n\\tThe Clinical CQI Specialist primarily works in a professional office environment utilizing computers, quality management software, electronic patient care reporting systems, and data analytics platforms. Duties require extensive review of electronic patient care records, regulatory documentation, reports, and quality metrics.\\r\\n\\tThe position may require occasional travel to operational locations, stations, training facilities, hospitals, regulatory meetings, and corporate offices. The employee may occasionally be exposed to operational environments, including ambulance stations, training environments, and healthcare facilities.\\r\\n\\tWork may occasionally require flexibility outside of normal business hours to support investigations, regulatory reporting requirements, quality reviews, accreditation activities, or organizational needs.\\r\\n\\tThe employee must be able to maintain strict confidentiality and exercise sound professional judgment when handling sensitive clinical, patient, employee, and organizational information.\\r\\n\\r\\n\",\"industry\":\"Quality Assurance\",\"validThrough\":\"2026-07-31\"}",
"applyAvailable": true,
"educationLevel": "",
"qualifications": "<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"color:black\">REQUIRED QUALIFICATIONS</span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Minimum Qualifications</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Education</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Associate degree required; Bachelor's degree preferred in EMS, Healthcare Administration, Nursing, Public Health, Quality Management, or related field.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Experience</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Minimum three (3) years of EMS, healthcare quality, clinical education, compliance, or related experience.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Experience conducting chart reviews, audits, quality assurance activities, or clinical investigations preferred.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Experience with ESO reporting and analytics strongly preferred.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Experience supporting accreditation or regulatory compliance initiatives preferred.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Licensure & Certification</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Current California EMT or Paramedic certification preferred.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Current CPR certification required.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Valid driver's license with acceptable driving record.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Knowledge, Skills & Abilities</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Strong knowledge of EMS operations, clinical protocols, and patient care documentation.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Knowledge of California EMS regulations and ICEMA requirements.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Strong analytical, investigative, and problem-solving skills.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Excellent written and verbal communication skills.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Ability to prepare professional reports and presentations.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Strong project management and organizational skills.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Ability to manage multiple priorities in a fast-paced environment.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Advanced proficiency with Microsoft Office applications.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Ability to work independently and collaboratively across departments.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Ability to maintain confidentiality and exercise sound professional judgment.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"color:black\">PHYSICAL REQUIREMENTS</span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">The employee must be able to perform the essential functions of the position with or without reasonable accommodation.</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:-0.25in\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">The employee frequently:</span></span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Ability to sit or stand for extended periods.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Ability to utilize computers and multiple monitors for prolonged periods.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Ability to review electronic patient care records and reporting systems for extended periods.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Ability to occasionally travel between operational locations.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Ability to perform all essential functions of the position with or without reasonable accommodation.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"color:black\">CORE COMPETENCIES</span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Clinical Knowledge</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Demonstrates a thorough understanding of EMS clinical protocols, patient care standards, medical terminology, documentation requirements, and quality assurance principles.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Analytical Thinking</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Collects, reviews, and interprets clinical and operational data to identify trends, root causes, performance gaps, and opportunities for improvement.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Attention to Detail</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Maintains a high degree of accuracy when conducting patient care report audits, compliance reviews, investigations, and regulatory reporting.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Problem Solving</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Evaluates complex situations objectively, identifies appropriate solutions, and develops recommendations to improve patient care, documentation quality, and regulatory compliance.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Communication</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Effectively communicates findings, recommendations, and quality improvement initiatives through written reports, presentations, and verbal interactions with employees, leadership, and stakeholders.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Collaboration</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Builds productive relationships across Clinical Services, Operations, Education, Compliance, Human Resources, Billing, and Executive Leadership to achieve organizational objectives.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Regulatory Compliance</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Maintains knowledge of applicable federal, state, local, and organizational regulations, policies, and standards governing EMS operations and patient care.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Integrity and Confidentiality</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Maintains the confidentiality of patient, employee, and organizational information while demonstrating professionalism, sound judgment, and ethical conduct.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Continuous Improvement</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Demonstrates a commitment to quality improvement, patient safety, operational excellence, and professional development.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Time and Project Management</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:"Aptos",sans-serif\">Effectively prioritizes competing responsibilities, manages deadlines, and completes assignments accurately and efficiently.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; text-indent:-0.25in; margin-left:24px\"> </p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"color:black\">REPORTING RELATIONSHIP</span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Reports directly to the Director of Clinical Services or Regional Clinical Director. </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"color:black\">WORK ENVIRONMENT </span></span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-bottom: 13px;\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">The Clinical CQI Specialist primarily works in a professional office environment utilizing computers, quality management software, electronic patient care reporting systems, and data analytics platforms. Duties require extensive review of electronic patient care records, regulatory documentation, reports, and quality metrics.</span></span></span></li>\r\n\t<li style=\"margin-bottom: 13px;\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">The position may require occasional travel to operational locations, stations, training facilities, hospitals, regulatory meetings, and corporate offices. The employee may occasionally be exposed to operational environments, including ambulance stations, training environments, and healthcare facilities.</span></span></span></li>\r\n\t<li style=\"margin-bottom: 13px;\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Work may occasionally require flexibility outside of normal business hours to support investigations, regulatory reporting requirements, quality reviews, accreditation activities, or organizational needs.</span></span></span></li>\r\n\t<li style=\"margin-bottom: 13px;\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">The employee must be able to maintain strict confidentiality and exercise sound professional judgment when handling sensitive clinical, patient, employee, and organizational information.</span></span></span></li>\r\n</ul>\r\n",
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"description": "ROLE SUMMARY\r\n\r\nThe Clinical Quality Improvement (CQI) Specialist is responsible for supporting the organization's Clinical Quality Improvement (CQI) ...",
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}Get this page with API
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