Spa Treatment Manager

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    "requisitionDescription": "<div><p><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\"><strong>Position Summary</strong></span><span style=\"font-size: 14px;\"><br> <br></span><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\">The Spa Treatment Manager oversees the spa providers and spa functions, to include training on all products and services.</span><span style=\"font-size: 14px;\">  </span></p>\n<p><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\"><strong>Job Duties </strong></span><span style=\"font-size: 14px;\">   </span></p>\n<ul>\n<li dir = \"auto\"><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\">Oversees and assists in the training of new spa providers.</span><span style=\"font-size: 14px;font-family: Arial;\">  </span></li>\n<li dir = \"auto\"><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\">Oversees and assists in conducting training for all services, to include massages, facials, body services, and salon services.</span><span style=\"font-size: 14px;font-family: Arial;\">  </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Conducts regular training on SOPs, Forbes and TLC brand training.   </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Maintains training attendance records and prepares the spa monthly training calendar.  </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Acts as manager-on-duty on a scheduled basis.  </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Conducts weekly walk through of treatment rooms and storage areas. Inspects </span><span style=\"color: rgb(90,91,93);background-color: white;font-size: 10.5pt;font-family: Arial;\">treatment rooms to ensure all standards are met, including linen, treatment beds and equipment. </span><span style=\"font-size: 14px;font-family: Arial;\">  </span></li>\n<li dir = \"auto\"><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\">Conducts professional treatment room and product inventory checks.</span><span style=\"font-size: 14px;font-family: Arial;\">  </span></li>\n<li dir = \"auto\"><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\">Educates team members on retail products, promotes retail sales and ensures sales are recorded accurately. </span><span style=\"font-size: 14px;font-family: Arial;\">  </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Reviews daily revenues.   </span></li>\n<li dir = \"auto\"><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\">Prepares accurate rooming lists on a daily basis, ensuring the treatment rooms are utilized to their maximum potential.</span><span style=\"font-size: 14px;font-family: Arial;\">  </span></li>\n<li dir = \"auto\"><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\">Inspects all equipment and facilities on a regular basis. Submits engineering work orders as needed and follows-up to ensure work has been completed.</span><span style=\"font-size: 14px;font-family: Arial;\">  </span></li>\n<li dir = \"auto\"><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\">Conducts monthly spa provider meetings to address policies, procedures, scheduling and any concerns regarding spa operations. Prepares written minutes and distributes to all providers and spa leadership.  </span><span style=\"font-size: 14px;font-family: Arial;\">  </span></li>\n<li dir = \"auto\"><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\">Attends daily spa stand-up meetings, weekly leadership meetings and hotel stand-up meetings when needed. </span><span style=\"font-size: 14px;font-family: Arial;\">  </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Interviews and conducts practicals of all prospective spa providers.     </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Conducts annual performance reviews and tier reviews of all spa providers.    </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Coaches and counsels team members, preparing timely written warning notices as needed.   </span></li>\n<li dir = \"auto\"><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\">Works with the Assistant Spa Director, Spa Manager and vendors to create exciting incentive programs for spa providers.</span><span style=\"font-size: 14px;font-family: Arial;\">  </span></li>\n<li dir = \"auto\"><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\">Orders spa treatment and professional related products on a monthly basis.</span><span style=\"color: rgb(74,74,74);background-color: rgb(255,255,255);font-size: 14px;font-family: Arial;\">  Reviews invoices for accuracy and submits to accounting in a timely manner.</span><span style=\"font-size: 14px;font-family: Arial;\">  </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Conducts bi-weekly stock checks for all professional products.   </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Conducts end of month inventory, including stock count of all professional products used by providers and sold in the retail store.   </span></li>\n<li dir = \"auto\"><span style=\"color: rgb(90,91,93);background-color: white;font-size: 14px;font-family: Arial;\">Conducts quarterly reviews of treatment and product sales. Tests and evaluates new product lines with Spa Director.</span><span style=\"font-size: 14px;font-family: Arial;\">   </span></li>\n</ul>\n<p><span style=\"font-size: 14px;font-family: Arial;\"><strong>Education and Experience</strong>   </span></p>\n<ul>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">High school diploma or equivalent; associate's degree preferred </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Three years of previous spa experience, preferably in a luxury setting </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Training experience </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Current North Carolina license in massage, esthetics or cosmetology preferred  </span></li>\n</ul>\n<p><span style=\"font-size: 14px;font-family: Arial;\"><strong>Skills and Abilities</strong>   </span></p>\n<ul>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Strong leadership skills, including the ability to motivate and direct the work of others </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Excellent verbal and written communication skills </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Strong organizational skills </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Ability to pay close attention to detail </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Experience using Microsoft Office programs </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Ability to work a flexible work schedule, including nights, weekends and holidays  </span></li>\n</ul>\n<p><span style=\"font-size: 14px;font-family: Arial;\"><strong>Physical Requirements</strong>   </span></p>\n<ul>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Ability to stand, walk and move about the spa throughout shift, talk, hear, reach, kneel, bend, sit, grasp and perform repetitive motions  </span></li>\n<li dir = \"auto\"><span style=\"font-size: 14px;font-family: Arial;\">Ability to push, pull, lift, carry or otherwise move up to 25 lbs.    </span></li>\n</ul>\n<p style=\"text-align:center;\"><span style=\"font-size: 12px;font-family: Arial;\"><strong>EEO and ADA Statements</strong></span><span style=\"font-family: Arial;\">  </span></p>\n<p style=\"text-align:center;\"><span style=\"font-size: 12px;font-family: Arial;\"><em>The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture.</em></span><span style=\"font-family: Arial;\">  </span></p>\n<p style=\"text-align:center;\"><span style=\"font-size: 12px;font-family: Arial;\"><em>Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.</em></span><span style=\"font-family: Arial;\"> </span></p>\n</div>\n",
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