Home › Companies › The Dermatology Specialists › Patient Access Supervisor
Patient Access Supervisor
The Dermatology Specialists · Long Island City, NY, United States · On Site · Active · $66,300 / year · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | The Dermatology Specialists |
| Title | Patient Access Supervisor |
| Normalized title | - |
| Department / team | BILLING |
| Location | Long Island City, NY, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $66,300 / year |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-03-30 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from The Dermatology Specialists. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Long Island City. | Open |
| Department jobs | Active postings in BILLING. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | The Dermatology Specialists |
| Source | c947f276-927d-49e5-a903-1c032c658319 |
| ATS provider | Rippling ATS |
Description
company
New York City's Largest Dermatology Practice
We're a full-service dermatology practice with 50+ locations across Manhattan, Brooklyn, Queens and Long Island. Now Delaware and Philly too!
role
The AR Supervisor leads and coordinates both onshore and offshore AR teams to drive timely and accurate revenue cycle activities across denial management, payment posting, credit balance resolution, and daily workflows. This role ensures productivity, quality, and achievement of departmental goals through staffing, training, performance management, process optimization, and cross-functional collaboration with clinic operations and payer partners.
Key Responsibilities:
· Lead and supervise an offsite patient access team that reviews upcoming appointments for insurance accuracy, eligibility verification, and network status.
· Ensure required authorizations and referrals are identified, obtained, and documented prior to services as required by payer policies and practice guidelines.
· Monitor and validate patient insurance information across payor portals, insurance portals, eligibility tools, and Revolution EMR integrations; maintain up-to-date records.
· Proactively identify and communicate potential insurance issues to patients (coverage gaps, pre-authorization needs, referral requirements) and assist with scheduling and financial counseling as appropriate.
· Use payor portals and vendor systems to update insurance data, provider affiliations, benefit details, and authorization status in real time or near real time.
· Manage workflow, assign priorities, and maintain performance standards (accuracy, timeliness, patient communication quality) for the offsite team.
· Develop, implement, and enforce standard operating procedures for eligibility verification, authorization management, and patient communications.
· Ensure HIPAA compliance and protect patient privacy; maintain audit trails for all changes to insurance information.
· Collaborate with clinic managers, scheduling teams, and clinical staff to resolve scheduling conflicts, ensure authorization coverage, and reduce appointment delays.
· Track and report KPIs such as eligibility accuracy rate, authorization turnaround time, patient contact success rate, and pre-visit insurance issue resolution.
· Coach, train, and develop team members; oversee hiring, onboarding, and ongoing performance management.
· Escalate complex cases to leadership with recommended remediation plans and patient communication strategies.
· Participate in continuous improvement initiatives to reduce pre-visit denials and improve patient access experience.
Required Qualifications:
· Bachelor’s degree in health administration, business, or related field preferred; or equivalent experience in health care access, revenue cycle, or eligibility verification.
· 3–5+ years of experience in patient access, eligibility verification, authorization management, or related revenue cycle functions.
· Prior supervisory or lead experience, preferably with remote/offsite teams.
· Proficiency with Revolution EMR or similar EHR/clinic management systems; familiarity with payor portals and eligibility tools.
· Knowledge of payer requirements for authorizations and referrals; familiarity with Medicare/Medicaid and commercial payer policies.
· Strong understanding of HIPAA, privacy regulations, and compliance standards.
· Excellent communication and interpersonal skills; ability to coach and develop a dispersed team.
· Analytical mindset with ability to interpret data, generate reports, and drive process improvements.
Benefits:
Excellent Benefits Package (medical, dental, vision,401K) 120 hours of Sick /Vacation time; Paid holidays Access to Care.com to support childcare, senior care, pet care, and other family needs. Exclusive discounts on select cosmetic services. Compensation: $66,300
Full job record
| Job ID | d74d533a4ba7e2aa2ee0a799f1eedfd1d905823b |
| Org ID | afd61309-c825-4c27-a4a9-81d065fc7896 |
| Source ID | c947f276-927d-49e5-a903-1c032c658319 |
| Board ID | c947f276-927d-49e5-a903-1c032c658319 |
| Provider | rippling |
| Provider Job Key | 26d1c321-1006-46cc-8d52-dc1e47f8c139 |
| Title | Patient Access Supervisor |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Long Island City, NY, United States |
| Department | BILLING |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | Long Island City |
| Salary Raw | Compensation: $66,300 |
| Salary Min | 66,300 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://ats.rippling.com/the-dermatology-specialists/jobs/26d1c321-1006-46cc-8d52-dc1e47f8c139 |
| Apply URL | https://ats.rippling.com/the-dermatology-specialists/jobs/26d1c321-1006-46cc-8d52-dc1e47f8c139 |
| First Seen At | 2026-05-29 07:15:47Z |
| Last Seen At | 2026-06-06 08:44:40Z |
| Last Checked At | 2026-06-06 08:44:40Z |
| Last Changed At | 2026-06-06 08:44:40Z |
| Inactive At | — |
| Source Posted At | 2026-03-30 21:28:39Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=the-dermatology-specialists/date=2026-06-06/2026-06-06T08-44-38-416Z-adbe09d5ca3a6f1dbb41e40301811dc85c444a36182887aa0c9997f3584fcd47.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">The AR Supervisor leads and coordinates both onshore and offshore AR teams to drive timely and accurate revenue cycle activities across denial management, payment posting, credit balance resolution, and daily workflows. 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maintain up-to-date records.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Proactively identify and communicate potential insurance issues to patients (coverage gaps, pre-authorization needs, referral requirements) and assist with scheduling and financial counseling as appropriate.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Use payor portals and vendor systems to update insurance data, provider affiliations, benefit details, and authorization status in real time or near real time.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Manage workflow, assign priorities, and maintain performance standards (accuracy, timeliness, patient communication quality) for the offsite team.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Develop, implement, and enforce standard operating procedures for eligibility verification, authorization management, and patient communications.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Ensure HIPAA compliance and protect patient privacy; maintain audit trails for all changes to insurance information.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Collaborate with clinic managers, scheduling teams, and clinical staff to resolve scheduling conflicts, ensure authorization coverage, and reduce appointment delays.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Track and report KPIs such as eligibility accuracy rate, authorization turnaround time, patient contact success rate, and pre-visit insurance issue resolution.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Coach, train, and develop team members; oversee hiring, onboarding, and ongoing performance management.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Escalate complex cases to leadership with recommended remediation plans and patient communication strategies.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Participate in continuous improvement initiatives to reduce pre-visit denials and improve patient access experience.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Required Qualifications:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Bachelor’s degree in health administration, business, or related field preferred; or equivalent experience in health care access, revenue cycle, or eligibility verification.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· 3–5+ years of experience in patient access, eligibility verification, authorization management, or related revenue cycle functions.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Prior supervisory or lead experience, preferably with remote/offsite teams.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Proficiency with Revolution EMR or similar EHR/clinic management systems; familiarity with payor portals and eligibility tools.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Knowledge of payer requirements for authorizations and referrals; familiarity with Medicare/Medicaid and commercial payer policies.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Strong understanding of HIPAA, privacy regulations, and compliance standards.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Excellent communication and interpersonal skills; ability to coach and develop a dispersed team.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"white-space:pre-wrap;\">· Analytical mindset with ability to interpret data, generate reports, and drive process improvements.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Benefits: </strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Excellent Benefits Package (medical, dental, vision,401K)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">120 hours of Sick /Vacation time; Paid holidays </span></li></ul><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Access to Care.com to support childcare, senior care, pet care, and other family needs. </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Exclusive discounts on select cosmetic services.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Compensation: $66,300 </strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">New York City's Largest Dermatology Practice</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">We're a full-service dermatology practice with 50+ locations across Manhattan, Brooklyn, Queens and Long Island. Now Delaware and Philly too! </span></p>"
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