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Staff Generalist, Health & Social Services (Bilingual English/Chinese)
Asianamericansforequality · Active · $53,000 / year · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Asianamericansforequality |
| Title | Staff Generalist, Health & Social Services (Bilingual English/Chinese) |
| Normalized title | - |
| Department / team | - |
| Location | - |
| Work model | - |
| Employment type | - |
| Salary | $53,000 / year |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | — / 2026-05-30 |
| Changed / last seen | 2026-06-01 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Asianamericansforequality. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Asianamericansforequality |
| Source | aac68a6b-fbd5-4aaa-8e91-1dabb7ed3891 |
| ATS provider | JazzHR / ApplyToJob |
Description
Compensation: $53,000 annually plus a robust benefits package, including health coverage, retirement plan with match, generous paid time off, commuter benefits and much more.
Required Language Proficiency: English and Chinese (Both Mandarin & Cantonese).
WHO WE ARE:
Asian Americans for Equality (AAFE) is a comprehensive community development organization based in New York City. For more than a half-century, AAFE has advanced racial, social, and economic justice for all, regardless of background. AAFE is an innovative nonprofit organization guided by the belief that people can only thrive when they have access to safe and stable housing, essential social services, and resources to achieve economic mobility for their families. Programs and services include affordable housing development and management, an array of community services, and small business financing and training. AAFE maintains offices in Chinatown and the Lower East Side (Manhattan) and Flushing and Jackson Heights (Queens).
WHY WE NEED YOU:
The Staff Generalist serves AAFE’s mission to empower immigrant communities by providing clerical and administrative support to office operations, direct client services, homelessness prevention and community outreach in Chinatown in Manhattan. The full-time staff generalist supports areas where there may be an increased service demand or during staff leaves of absence. This position may include a variety of short-term projects and collaboration with internal volunteers, interns, and external community-based partnerships.
DUTIES AND RESPONSIBILITIES:
Provide front desk coverage to direct office traffic and phone inquiries. Provide administrative and clerical support, advocacy, and follow-up services for clients with healthcare and social service and housing issues. Develop a service plan that prioritizes client’s needs to resolve presented issues. Advocate on behalf of clients to resolve issues related to healthcare, medical billing, and government benefits. Provide support in case note writing, data entry, and client file maintenance . Maintain and update both client files and digital records in the funder database system and/or internal database accurately and timely as required. Assist Program Managers and Program Directors in preparing regular reports to funders. Provide interpretation for clients and counselors as needed . Assist in community outreach, tenant organizing, and mutual aid activities. Assist in community workshops, tenant association meetings, and tenant leadership training. Duties include but are not limited to material preparation, client invitation, event logistical support, and post-event follow up. Represent AAFE by participating in community events and promote AAFE services . Assist in general administrative duties. Participate in department and staff meetings and training. Share light chores to maintain the optimize organization and neatness in the office . Other responsibilities as assigned.
WORKING CONDITIONS:
This is a full-time position based in AAFE’s Chinatown location and includes possible short-term projects at our other offices or off-site. Weekend and late-night hours are required occasionally for community outreach and professional training.
QUALIFICATIONS & REQUIREMENTS: Bilingual/Fluent in English/Chinese (Mandarin and Cantonese). Bachelor’s degree or any combination of High School degree or equivalent with any experience and training that demonstrates the ability to perform the job responsibilities. 2 years of experience in community outreach and counseling. Strong organizational skills with demonstrated attention to detail and focus. Proficient in Microsoft Office Suite, Google Suite, and social media platforms. Strong analytical, verbal, written and interpersonal communication skills with the ability to present information to a diverse client base- specifically racially, ethnically, and socially diverse. Must be able to maintain confidentiality of sensitive materials and information. Ability to prioritize and handle multiple complex projects.
EXPECTATIONS & HOW WE WORK:
We believe that the people and the communities that we have the privilege to serve, deserve our very best every day. We are a results-driven organization that focuses on inclusiveness , empowerment, and impact . AAFE employees are accountable, collaborative, and strong communicators with a core strength of community service and development. We are strategic thinkers who are committed to racial equality and treating each other, and the communities we serve, with respect and dignity . We have an aptitude for technology and a strong desire to continuously learn . This philosophy expands to the way we manage our work and the way we put our best foot forward. All employees are expected to adhere to the following: Ensure compliance with all grant/contract requirements. Provide quality customer service to both internal and external partners and co-workers. Work as part of a team in supporting other AAFE program contracts and projects. Support efforts that ensure a safe and healthy work environment. Understand and embrace the value in collaborating with people of different cultures, races, genders, ethnicities, beliefs, experiences, and ideas. An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities. Maintain a positive, helpful attitude. Enjoy your time at work!
Full job record
| Job ID | d7495336d0373bef557f8a4f7533b9252deb3862 |
| Org ID | 11428078-6129-403d-bf61-73da268e5d66 |
| Source ID | aac68a6b-fbd5-4aaa-8e91-1dabb7ed3891 |
| Board ID | aac68a6b-fbd5-4aaa-8e91-1dabb7ed3891 |
| Provider | jazzhr |
| Provider Job Key | Kzmp1YZvYR |
| Title | Staff Generalist, Health & Social Services (Bilingual English/Chinese) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | — |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | — |
| Region | — |
| City | — |
| Salary Raw | Compensation: $53,000 annually plus a robust benefits package, including health coverage, retirement |
| Salary Min | 53,000 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://asianamericansforequality.applytojob.com/apply/Kzmp1YZvYR/Staff-Generalist-Health-Social-Services-Bilingual-EnglishChinese |
| Apply URL | https://asianamericansforequality.applytojob.com/apply/Kzmp1YZvYR/Staff-Generalist-Health-Social-Services-Bilingual-EnglishChinese |
| First Seen At | 2026-05-30 06:02:05Z |
| Last Seen At | 2026-06-06 10:49:19Z |
| Last Checked At | 2026-06-06 10:49:19Z |
| Last Changed At | 2026-06-01 14:27:44Z |
| Inactive At | — |
| Source Posted At | — |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=asianamericansforequality/date=2026-06-06/2026-06-06T10-49-18-711Z-324b024e5129bd83e98a172a3d8715437c2dc84158ad77de63036fb972cea67b.json |
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"description_html": "<div class=\"job_description\">\n\t\t\t\t\t<p><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Compensation: </span></span></span></b><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">$53,000 annually plus a robust benefits package, including health coverage, retirement plan with match, generous paid time off, commuter benefits and much more.</span></span></span></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">Required Language Proficiency: English and Chinese (Both Mandarin & Cantonese).</span></span></span></strong></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#222222;\">WHO WE ARE:</span></span></span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#222222;\">Asian Americans for Equality (AAFE) is a comprehensive community development organization based in New York City. For more than a half-century, AAFE has advanced racial, social, and economic justice for all, regardless of background. AAFE is an innovative nonprofit organization guided by the belief that people can only thrive when they have access to safe and stable housing, essential social services, and resources to achieve economic mobility for their families. Programs and services include affordable housing development and management, an array of community services, and small business financing and training. AAFE maintains offices in Chinatown and the Lower East Side (Manhattan) and Flushing and Jackson Heights (Queens).</span></span></span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">WHY WE NEED YOU:</span></span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">The Staff Generalist serves AAFE’s mission to empower immigrant communities by providing clerical and administrative support to office operations, direct client services, homelessness prevention and community outreach in Chinatown in Manhattan. The full-time staff generalist supports areas where there may be an increased service demand or during staff leaves of absence. This position may include a variety of short-term projects and collaboration with internal volunteers, interns, and external community-based partnerships.</span></span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">DUTIES AND RESPONSIBILITIES:</span></span></span></b></span></span></span></p><ul style=\"margin-top:17px;margin-bottom:11px;\"><li style=\"margin-top:17px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\">Provide front desk coverage to direct office traffic and phone inquiries. </span></span></span></span></span></li><li style=\"margin-top:1px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\">Provide administrative and clerical support, advocacy, and follow-up services for clients with healthcare and social service and housing issues.</span></span></span></span></span></li><li style=\"margin-top:1px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\">Develop a service plan that prioritizes client’s needs to resolve presented issues.</span></span></span></span></span></li><li style=\"margin-top:1px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\">Advocate on behalf of clients to resolve issues related to healthcare, medical billing, and government benefits.</span></span></span></span></span></li><li style=\"margin-top:1px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Aptos, sans-serif;\">Provide support in case note writing, data entry, and client file maintenance</span></span></span><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\">.</span></span></span></span></span></li><li style=\"margin-top:1px;margin-right:-4px;margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\">Maintain and update both client files and digital records in the funder database system and/or internal database accurately and timely as required.</span></span></span></span></span></li><li style=\"margin-top:1px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\">Assist Program Managers and Program Directors in preparing regular reports to funders.</span></span></span></span></span></li><li style=\"margin-top:1px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Aptos, sans-serif;\">Provide interpretation for clients and counselors as needed</span></span></span><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\">.</span></span></span></span></span></li><li style=\"margin-top:1px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\">Assist in community outreach, tenant organizing, and mutual aid activities. </span></span></span></span></span></li><li style=\"margin-top:1px;margin-right:-4px;margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist in community workshops, tenant association meetings, and tenant leadership training.  Duties include but are not limited to material preparation, client invitation, event logistical support, and post-event follow up. </span></span></span></span></span></span></li><li style=\"margin-right:2px;margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:101%;\"><span style=\"font-family:Aptos, sans-serif;\">Represent AAFE by participating in community events and promote AAFE services</span></span></span></span><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Aptos, sans-serif;\">.</span></span></span></span></span></span></li><li style=\"margin-right:125px;margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist in general administrative duties.</span></span></span></span></span></span></li><li style=\"margin-top:1px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\">Participate in department and staff meetings and training.</span></span></span></span></span></li><li style=\"margin-top:1px;margin-right:99px;margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:112%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:112%;\"><span style=\"font-family:Aptos, sans-serif;\">Share light chores to maintain the optimize organization and neatness in the office</span></span></span></span><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:112%;\"><span style=\"font-family:Aptos, sans-serif;\">. </span></span></span></span></span></span></li><li style=\"margin-top:1px;margin-right:99px;margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:112%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:112%;\"><span style=\"font-family:Aptos, sans-serif;\">Other responsibilities as assigned.</span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">WORKING CONDITIONS:</span></span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">This is a full-time position based in AAFE’s Chinatown location and includes possible short-term projects at our other offices or off-site. Weekend and late-night hours are required occasionally for community outreach and professional training.</span></span></span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">QUALIFICATIONS & REQUIREMENTS:</span></span></span></b></span></span></span><ul style=\"margin-top:19px;\"><li style=\"margin-top:19px;margin-right:14px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Bilingual/Fluent in English/Chinese (Mandarin and Cantonese).</span></span></span></span></span></span></span></li><li style=\"margin-right:14px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Bachelor’s degree or any combination of High School degree or equivalent with any experience and training that demonstrates the ability to perform the job responsibilities.</span></span></span></span></span></span></span></li><li style=\"margin-right:14px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">2 years of experience in community outreach and counseling.</span></span></span></span></span></span></span></li><li style=\"margin-right:14px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Strong organizational skills with demonstrated attention to detail and focus.</span></span></span></span></span></span></span></li><li style=\"margin-right:14px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Proficient in Microsoft Office Suite, Google Suite, and social media platforms.</span></span></span></span></span></span></span></li><li style=\"margin-right:14px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Strong analytical, verbal, written and interpersonal communication skills with the ability to present information to a diverse client base- specifically racially, ethnically, and socially diverse.</span></span></span></span></span></span></span></li><li style=\"margin-right:14px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Must be able to maintain confidentiality of sensitive materials and information.</span></span></span></span></span></span></span></li><li style=\"margin-right:14px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:101%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Ability to prioritize and handle multiple complex projects.</span></span></span></span></span></span></span></li></ul><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\">EXPECTATIONS & HOW WE WORK:</span></span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:102%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:102%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">We believe that the people and the communities that we have the privilege to serve, deserve our very best every day.  We are a results-driven organization that focuses on <b>inclusiveness</b>, <b>empowerment,</b> and <b>impact</b>. AAFE employees are <b>accountable, collaborative, and strong communicators </b>with a core strength of community service and development.  We are <b>strategic thinkers</b> who are committed to <b>racial equality</b> and treating each other, and the communities we serve, with <b>respect</b> and <b>dignity</b>.  We have an aptitude for <b>technology</b> and a strong desire to <b>continuously learn</b>. This philosophy expands to the way we manage our work and the way we put our best foot forward.  All employees are expected to adhere to the following:  </span></span></span></span></span></span></span><ul><li style=\"border:none;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Ensure compliance with all grant/contract requirements.</span></span></span></span></span></span></span></li><li style=\"border:none;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Provide quality customer service to both internal and external partners and co-workers. </span></span></span></span></span></span></span></li><li style=\"border:none;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Work as part of a team in supporting other AAFE program contracts and projects.</span></span></span></span></span></span></span></li><li style=\"border:none;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Support efforts that ensure a safe and healthy work environment.</span></span></span></span></span></span></span></li><li style=\"border:none;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Understand and embrace the value in collaborating with people of different cultures, races, genders, ethnicities, beliefs, experiences, and ideas.</span></span></span></span></span></span></span></li><li style=\"border:none;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.</span></span></span></span></span></span></span></li><li style=\"border:none;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Maintain a positive, helpful attitude.</span></span></span></span></span></span></span></li><li style=\"border:none;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span lang=\"en\" style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Enjoy your time at work!</span></span></span></span></span></span></span></li></ul>",
"description_text": "Compensation: $53,000 annually plus a robust benefits package, including health coverage, retirement plan with match, generous paid time off, commuter benefits and much more.\n Required Language Proficiency: English and Chinese (Both Mandarin & Cantonese).\n WHO WE ARE:\n Asian Americans for Equality (AAFE) is a comprehensive community development organization based in New York City. For more than a half-century, AAFE has advanced racial, social, and economic justice for all, regardless of background. AAFE is an innovative nonprofit organization guided by the belief that people can only thrive when they have access to safe and stable housing, essential social services, and resources to achieve economic mobility for their families. Programs and services include affordable housing development and management, an array of community services, and small business financing and training. AAFE maintains offices in Chinatown and the Lower East Side (Manhattan) and Flushing and Jackson Heights (Queens).\n WHY WE NEED YOU:\n The Staff Generalist serves AAFE’s mission to empower immigrant communities by providing clerical and administrative support to office operations, direct client services, homelessness prevention and community outreach in Chinatown in Manhattan. The full-time staff generalist supports areas where there may be an increased service demand or during staff leaves of absence. This position may include a variety of short-term projects and collaboration with internal volunteers, interns, and external community-based partnerships.\n DUTIES AND RESPONSIBILITIES:\n Provide front desk coverage to direct office traffic and phone inquiries.\n Provide administrative and clerical support, advocacy, and follow-up services for clients with healthcare and social service and housing issues.\n Develop a service plan that prioritizes client’s needs to resolve presented issues.\n Advocate on behalf of clients to resolve issues related to healthcare, medical billing, and government benefits.\n Provide support in case note writing, data entry, and client file maintenance .\n Maintain and update both client files and digital records in the funder database system and/or internal database accurately and timely as required.\n Assist Program Managers and Program Directors in preparing regular reports to funders.\n Provide interpretation for clients and counselors as needed .\n Assist in community outreach, tenant organizing, and mutual aid activities.\n Assist in community workshops, tenant association meetings, and tenant leadership training. Duties include but are not limited to material preparation, client invitation, event logistical support, and post-event follow up.\n Represent AAFE by participating in community events and promote AAFE services .\n Assist in general administrative duties.\n Participate in department and staff meetings and training.\n Share light chores to maintain the optimize organization and neatness in the office .\n Other responsibilities as assigned.\n WORKING CONDITIONS:\n This is a full-time position based in AAFE’s Chinatown location and includes possible short-term projects at our other offices or off-site. Weekend and late-night hours are required occasionally for community outreach and professional training.\n QUALIFICATIONS & REQUIREMENTS: Bilingual/Fluent in English/Chinese (Mandarin and Cantonese).\n Bachelor’s degree or any combination of High School degree or equivalent with any experience and training that demonstrates the ability to perform the job responsibilities.\n 2 years of experience in community outreach and counseling.\n Strong organizational skills with demonstrated attention to detail and focus.\n Proficient in Microsoft Office Suite, Google Suite, and social media platforms.\n Strong analytical, verbal, written and interpersonal communication skills with the ability to present information to a diverse client base- specifically racially, ethnically, and socially diverse.\n Must be able to maintain confidentiality of sensitive materials and information.\n Ability to prioritize and handle multiple complex projects.\n EXPECTATIONS & HOW WE WORK:\n We believe that the people and the communities that we have the privilege to serve, deserve our very best every day. We are a results-driven organization that focuses on inclusiveness , empowerment, and impact . AAFE employees are accountable, collaborative, and strong communicators with a core strength of community service and development. We are strategic thinkers who are committed to racial equality and treating each other, and the communities we serve, with respect and dignity . We have an aptitude for technology and a strong desire to continuously learn . This philosophy expands to the way we manage our work and the way we put our best foot forward. All employees are expected to adhere to the following: Ensure compliance with all grant/contract requirements.\n Provide quality customer service to both internal and external partners and co-workers.\n Work as part of a team in supporting other AAFE program contracts and projects.\n Support efforts that ensure a safe and healthy work environment.\n Understand and embrace the value in collaborating with people of different cultures, races, genders, ethnicities, beliefs, experiences, and ideas.\n An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.\n Maintain a positive, helpful attitude.\n Enjoy your time at work!",
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"title": "Staff Generalist, Health & Social Services (Bilingual English/Chinese)",
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