Home › Companies › Hdpc Fa Us2 Oraclecloud Com CX 3002 › Engineering-Draper-Associate-Help Desk User Support
Engineering-Draper-Associate-Help Desk User Support
Hdpc Fa Us2 Oraclecloud Com CX 3002 · Draper, UT, United States · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hdpc Fa Us2 Oraclecloud Com CX 3002 |
| Title | Engineering-Draper-Associate-Help Desk User Support |
| Normalized title | - |
| Department / team | Associate |
| Location | Draper, UT, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-05 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hdpc Fa Us2 Oraclecloud Com CX 3002. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Draper. | Open |
| Department jobs | Active postings in Associate. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hdpc Fa Us2 Oraclecloud Com CX 3002 |
| Source | 6c2fc4b4-b977-4fca-ad16-3207bde507b7 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Job Summary:
The eDiPS Services Team provides technical support to external and internal clients (Institutional and Private Wealth) for the firm’s electronic trading and services platforms. The team is main point of contact for technology related aspects including, but not restricted to, authentication both static and secure, entitlements, navigation and internal trade flow issues. Platforms include, but are not limited to, Marquee Trader, Goldman 360, Bloomberg, and Goldman Sachs Private Wealth Management. This is a global team with 24x7 support hours.
Principal Responsibilities:
Technical platform support, access and entitlement administration, and client training for various client web platforms, desktop, and mobile applications such as:
Private Wealth Management client web
Electronic Trading proprietary and consortium applications
Goldman 360 Portal research and analytics
Interact with external clients via incoming and outgoing telephone and email (and sometimes face-to-face)
Interact with internal clients and application development teams across Sales, Operations, Trading, and PWM teams
Coordinate seamless client coverage between Asia-Pac, EMEA, and American’s regions
Troubleshoot and escalate problems to stakeholders timely and as required
Follow-up on open issues and obtain resolutions
Identify enhancement and automation opportunities and facilitate inclusion in the application development
Project manage new business start-up initiatives
Adhere to firm’s compliance and risk management procedures
Perform statistical analysis and business reporting for marketing and sales teams
Experience / Skills
Broad financial industry knowledge and experience required/Digital Financial experience a significant plus
Knowledge of internet-based applications including Windows, Google, and iOS platforms
Knowledge of internet networks, firewall, security settings, and B2B connectivity
Ability to deliver superior professional service to internal and external clients
Ability to multitask in a fast-paced environment and perform team responsibilities under pressure
Strong organizational, communication, leadership, interpersonal and time management skills
Candidate must be proactive, enthusiastic and team oriented within a global team
Demonstrated project management skills
Incident Management experience, strong communication and global exposure, handle multiple threads and ability to prioritize in high pressure, strong analytical skill
Bachelor’s degree (U.S. or equivalent) in Business, Economics, or a related field.
Full job record
| Job ID | d742e6d764b8117a603569caf4bc20f77f977623 |
| Org ID | be11fab8-3f8a-45d7-b0b8-f801e8cc9e3b |
| Source ID | 6c2fc4b4-b977-4fca-ad16-3207bde507b7 |
| Board ID | 6c2fc4b4-b977-4fca-ad16-3207bde507b7 |
| Provider | oracle_hcm |
| Provider Job Key | 165999 |
| Title | Engineering-Draper-Associate-Help Desk User Support |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Draper, UT, United States |
| Department | Associate |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | UT |
| City | Draper |
| Salary Raw | Description Job Summary: The eDiPS Services Team provides technical support to external and internal clients (Institutional and Private Wealth) for the firm’s electronic trading and services platforms. The team is main point of contact for technology related aspects including, but not restricted to, authentication both static and secure, entitlements, navigation and internal trade flow issues. Platforms include, but are not limited to, Marquee Trader, Goldman 360, Bloomberg, and Goldman Sachs Private Wealth Management. This is a global team with 24x7 support hours. Principal Responsibilities: Technical platform support, access and entitlement administration, and client training for various client web platforms, desktop, and mobile applications such as: Private Wealth Management client web Electronic Trading proprietary and consortium applications Goldman 360 Portal research and analytics Interact with external clients via incoming and outgoing telephone and email (and sometimes face-to-face) Interact with internal clients and application development teams across Sales, Operations, Trading, and PWM teams Coordinate seamless client coverage between Asia-Pac, EMEA, and American’s regions Troubleshoot and escalate problems to stakeholders timely and as required Follow-up on open issues and obtain resolutions Identify enhancement and automation opportunities and facilitate inclusion in the application development Project manage new business start-up initiatives Adhere to firm’s compliance and risk management procedures Perform statistical analysis and business reporting for marketing and sales teams Experience / Skills Broad financial industry knowledge and experience required/Digital Financial experience a significant plus Knowledge of internet-based applications including Windows, Google, and iOS platforms Knowledge of internet networks, firewall, security settings, and B2B connectivity Ability to deliver superior professional service to internal and external clients Ability to multitask in a fast-paced environment and perform team responsibilities under pressure Strong organizational, communication, leadership, interpersonal and time management skills Candidate must be proactive, enthusiastic and team oriented within a global team Demonstrated project management skills Incident Management experience, strong communication and global exposure, handle multiple threads and ability to prioritize in high pressure, strong analytical skill Bachelor’s degree (U.S. or equivalent) in Business, Economics, or a related field. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://hdpc.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3002/job/165999 |
| Apply URL | https://hdpc.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3002/job/165999 |
| First Seen At | 2026-06-06 11:04:16Z |
| Last Seen At | 2026-06-06 20:40:56Z |
| Last Checked At | 2026-06-06 20:40:56Z |
| Last Changed At | 2026-06-06 11:04:16Z |
| Inactive At | — |
| Source Posted At | 2026-06-05 19:05:38Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdpc.fa.us2.oraclecloud.com|CX_3002/date=2026-06-06/2026-06-06T20-39-27-656Z-8407786fbf547d2f1974010775020dbac3462628e2475885323cfa7a0ce0bba3.json |
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